csznet
Washington, Washington DC
Hi, Please let me know your interest in the below position Role: Sr ServiceNow Architect Location: Washington, DC Duration: 12+ months Job ID: OCTO ServiceNow Architect - 800869 Client: OCTO, DC govt Description: OCTO is looking for a ServiceNow Architect who will use their knowledge and experience of the ServiceNow produce to architect a solution that meets the ITSM, ITAM and change management needs of IT projects across DC. The Office of the Chief Technology Officer (OCTO) is the central technology organization of the District of Columbia Government. OCTO develops, implements, and maintains the District's technology infrastructure; develops and implements major enterprise applications; establishes and oversees technology policies and standards for the District; provides technology services and support for District agencies, and develops technology solutions to improve services to businesses, residents and visitors in all areas of District government. As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs. Key Responsibilities: Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies. Mentor team members on ServiceNow platform capabilities and implementation strategies. Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents. Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items. Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations. Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability. Implement performance tuning measures and monitor system performance to ensure optimal operation. Governance and Compliance: Ensure adherence to governance, compliance, and security standards in ServiceNow implementations. Implement security controls, access restrictions, and audit mechanisms as necessary. Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users. Provides high-level architectural expertise to managers and technical staff. Develops architectural products and deliverables for the enterprise and operational business lines. Develops strategy of system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase). Advises of feasibility of potential future projects to management. Required Skills Bachelor's degree in IT or related field or equivalent experience 16 Years of experience with IT Development 9 Years of experience as an Enterprise Architect 9 Years of experience with system diagramming and modeling using structured modeling languages (e.g., UML) 6 Years of experience with ServiceNow modules including ITSM, ITOM, ITFM, HRSD, PPM and SPM 5 Years of experience with ServiceNow integrations using REST, SOAP, and other integration protocols. 5 Years of experience architecting and implementing complex ServiceNow solutions in enterprise environments. 5 Years of experience with ServiceNow platform architecture including core modules, and components. Regards Kanchan Illa CSZNet, Inc. Direct: Email:
Hi, Please let me know your interest in the below position Role: Sr ServiceNow Architect Location: Washington, DC Duration: 12+ months Job ID: OCTO ServiceNow Architect - 800869 Client: OCTO, DC govt Description: OCTO is looking for a ServiceNow Architect who will use their knowledge and experience of the ServiceNow produce to architect a solution that meets the ITSM, ITAM and change management needs of IT projects across DC. The Office of the Chief Technology Officer (OCTO) is the central technology organization of the District of Columbia Government. OCTO develops, implements, and maintains the District's technology infrastructure; develops and implements major enterprise applications; establishes and oversees technology policies and standards for the District; provides technology services and support for District agencies, and develops technology solutions to improve services to businesses, residents and visitors in all areas of District government. As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs. Key Responsibilities: Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies. Mentor team members on ServiceNow platform capabilities and implementation strategies. Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents. Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items. Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations. Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability. Implement performance tuning measures and monitor system performance to ensure optimal operation. Governance and Compliance: Ensure adherence to governance, compliance, and security standards in ServiceNow implementations. Implement security controls, access restrictions, and audit mechanisms as necessary. Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users. Provides high-level architectural expertise to managers and technical staff. Develops architectural products and deliverables for the enterprise and operational business lines. Develops strategy of system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase). Advises of feasibility of potential future projects to management. Required Skills Bachelor's degree in IT or related field or equivalent experience 16 Years of experience with IT Development 9 Years of experience as an Enterprise Architect 9 Years of experience with system diagramming and modeling using structured modeling languages (e.g., UML) 6 Years of experience with ServiceNow modules including ITSM, ITOM, ITFM, HRSD, PPM and SPM 5 Years of experience with ServiceNow integrations using REST, SOAP, and other integration protocols. 5 Years of experience architecting and implementing complex ServiceNow solutions in enterprise environments. 5 Years of experience with ServiceNow platform architecture including core modules, and components. Regards Kanchan Illa CSZNet, Inc. Direct: Email:
csznet
Washington, Washington DC
Hi, Please let me know your interest in the below position Role: Sr Drupal Developer (Web Developer) Location: Washington, DC Duration: 12 months Pay rate: $70/hr on C2C Job ID: OCTO Web Developer Master - 804837 Client: OCTO, DC govt 100% Onsite role and only locals to DC/VA/MD In person interview Description: Description: OCTO requires the services of a contractor Web Developer with strong Drupal expertise to support the development, maintenance, and modernization of District government websites, including DC.gov and associated agency digital properties. Scope of Work Design, develop, and maintain Drupal-based websites supporting DC.gov and District agency platforms. Build and customize Drupal modules, themes, content types, taxonomies, and views per agency requirements. Perform Drupal core and contributed module updates, security patches, and version migrations (e.g., Drupal 7 to Drupal 10/11). Integrate Drupal sites with enterprise systems, APIs, and third-party services. Ensure deliverables comply with Section 508, WCAG 2.1 AA, and District web standards. Apply web security best practices consistent with OCTO and federal cybersecurity guidelines. Collaborate with OCTO project managers, UX designers, content strategists, and agency stakeholders. Produce technical documentation, code comments, and operational runbooks. Provide Tier 3 production support and participate in deployment activities, including occasional after-hours work. Required Technical Skills Strong command of semantic HTML5: sectioning elements, headings hierarchy, lists, tables, and forms. Solid grasp of web accessibility (WCAG 2.1 AA): ARIA roles and attributes, keyboard navigation, focus management, alt text, and accessible form labeling. Familiarity with structured data and SEO markup: meta tags, Open Graph, Twitter cards, and Schema.org/JSON-LD. Understanding of how Drupal renders markup through Twig, and the ability to produce clean, valid output via template overrides. Deep working knowledge of modern CSS layout: Flexbox and CSS Grid, with sound judgment about when to use each. Proficiency with responsive design: media queries, fluid typography, container queries, and mobile-first methodology. Command of the cascade, specificity, and inheritance, with the ability to debug specificity conflicts rather than reaching for !important Comfort with CSS custom properties (variables), modern color/spacing tokens, and maintainable theming patterns. Awareness of cross-browser compatibility, vendor prefixing strategy, and progressive enhancement. Solid command of modern JavaScript (ES6+): arrow functions, destructuring, modules, promises, and async/await. Strong DOM manipulation and event-handling skills, including event delegation and performance-conscious listeners. Fluency with the Fetch API and asynchronous data handling, including JSON parsing and error handling. Working knowledge of Drupal's JavaScript layer: Drupal.behaviors, once(), drupalSettings, and the AJAX framework Understanding of how to attach and scope JS correctly through the Libraries API rather than inline scripts. Familiarity with debugging via browser DevTools: breakpoints, the network panel, performance profiling, and the console. Fluency with the Drupal 9/10/11 admin UI: content types, fields, vocabularies, view modes, form/display modes, blocks, menus, URL aliases, and redirects. Solid command of Configuration Management workflows: config export/import, config_split for environment-specific config, config_ignore for protected config. Strong grasp of user access control: roles, permissions, content moderation workflows, and custom workflow states/transitions. Demonstrated expertise with Views: complex queries, contextual filters, relationships, exposed filters/sorts, output rewriting, and REST exports. Experience administering the Media Library, image styles, responsive image styles, and crop/focal-point strategies. A clear mental model of what belongs in config vs. content vs. state vs. settings.php. Strong Twig skills: template suggestions, template preprocessing, and theme hook implementations. Comfort with the Libraries API: defining JS/CSS, managing dependencies, and conditional loading. Experience with modern base themes (Olivero/Stable9) and component-based theming. Familiarity with Single Directory Components (SDC) for Drupal 10.3+. Solid responsive design fundamentals, a disciplined CSS methodology (e.g., BEM), and SCSS/SASS proficiency. Hands-on experience with the Domain Access module: domain entities, domain access fields on content/users/blocks, and current-domain negotiation. Practical command of the Domain Config module, including domain-specific config overrides and override precedence (settings.php > Domain Config UI > base config) A clear understanding of how config overrides cascade, and why programmatic overrides in settings.php will silently take precedence over UI changes Familiarity with cache contexts and invalidation in a multi-domain context. Experience with domain-aware menu, block, and pathauto strategies, and with cross-domain content sharing vs. domain-restricted content patterns Disciplined input sanitization and output escaping (Xss, Html, Url filters; Twig autoescaping). A reflexive habit of using placeholders to prevent SQL injection and applying access checks on entity queries. Working knowledge of file-upload security, CSRF tokens, and trusted host patterns. Experience conducting permission audits and reviewing for privilege escalation. Understanding of Git workflows: feature branches, rebase vs. merge, conflict resolution, and hotfix patterns. Strong Drush proficiency, including cache rebuilds, config import/export, user management. Competence with Composer for project scaffolding, patching, and autoloader generation. Experience with a local development environment, ideally Lando (DDEV/Docksal also welcome). Familiarity with CI/CD pipelines (BLT, GitHub Actions, or Acquia Pipelines). Hands-on Acquia Cloud experience: environments, Cloud Hooks, code/database/files workflow, and Acquia CLI. Comfort with multi-database configuration and routing. Experience building and consuming REST APIs: JSON:API, the REST module, and custom REST resources. Experience with common third-party integrations: analytics and marketing automation. The ability to write technical documentation that a non-developer content editor can follow. A methodical diagnostic approach - able to walk through debugging complex issues without guesswork. Good code-review hygiene: readable commits, descriptive PRs, and openness to feedback. Adherence to Drupal community coding standards (PHPCS with the Drupal and DrupalPractice rulesets). Regards Kanchan Illa CSZNet, Inc. Direct: Email:
Hi, Please let me know your interest in the below position Role: Sr Drupal Developer (Web Developer) Location: Washington, DC Duration: 12 months Pay rate: $70/hr on C2C Job ID: OCTO Web Developer Master - 804837 Client: OCTO, DC govt 100% Onsite role and only locals to DC/VA/MD In person interview Description: Description: OCTO requires the services of a contractor Web Developer with strong Drupal expertise to support the development, maintenance, and modernization of District government websites, including DC.gov and associated agency digital properties. Scope of Work Design, develop, and maintain Drupal-based websites supporting DC.gov and District agency platforms. Build and customize Drupal modules, themes, content types, taxonomies, and views per agency requirements. Perform Drupal core and contributed module updates, security patches, and version migrations (e.g., Drupal 7 to Drupal 10/11). Integrate Drupal sites with enterprise systems, APIs, and third-party services. Ensure deliverables comply with Section 508, WCAG 2.1 AA, and District web standards. Apply web security best practices consistent with OCTO and federal cybersecurity guidelines. Collaborate with OCTO project managers, UX designers, content strategists, and agency stakeholders. Produce technical documentation, code comments, and operational runbooks. Provide Tier 3 production support and participate in deployment activities, including occasional after-hours work. Required Technical Skills Strong command of semantic HTML5: sectioning elements, headings hierarchy, lists, tables, and forms. Solid grasp of web accessibility (WCAG 2.1 AA): ARIA roles and attributes, keyboard navigation, focus management, alt text, and accessible form labeling. Familiarity with structured data and SEO markup: meta tags, Open Graph, Twitter cards, and Schema.org/JSON-LD. Understanding of how Drupal renders markup through Twig, and the ability to produce clean, valid output via template overrides. Deep working knowledge of modern CSS layout: Flexbox and CSS Grid, with sound judgment about when to use each. Proficiency with responsive design: media queries, fluid typography, container queries, and mobile-first methodology. Command of the cascade, specificity, and inheritance, with the ability to debug specificity conflicts rather than reaching for !important Comfort with CSS custom properties (variables), modern color/spacing tokens, and maintainable theming patterns. Awareness of cross-browser compatibility, vendor prefixing strategy, and progressive enhancement. Solid command of modern JavaScript (ES6+): arrow functions, destructuring, modules, promises, and async/await. Strong DOM manipulation and event-handling skills, including event delegation and performance-conscious listeners. Fluency with the Fetch API and asynchronous data handling, including JSON parsing and error handling. Working knowledge of Drupal's JavaScript layer: Drupal.behaviors, once(), drupalSettings, and the AJAX framework Understanding of how to attach and scope JS correctly through the Libraries API rather than inline scripts. Familiarity with debugging via browser DevTools: breakpoints, the network panel, performance profiling, and the console. Fluency with the Drupal 9/10/11 admin UI: content types, fields, vocabularies, view modes, form/display modes, blocks, menus, URL aliases, and redirects. Solid command of Configuration Management workflows: config export/import, config_split for environment-specific config, config_ignore for protected config. Strong grasp of user access control: roles, permissions, content moderation workflows, and custom workflow states/transitions. Demonstrated expertise with Views: complex queries, contextual filters, relationships, exposed filters/sorts, output rewriting, and REST exports. Experience administering the Media Library, image styles, responsive image styles, and crop/focal-point strategies. A clear mental model of what belongs in config vs. content vs. state vs. settings.php. Strong Twig skills: template suggestions, template preprocessing, and theme hook implementations. Comfort with the Libraries API: defining JS/CSS, managing dependencies, and conditional loading. Experience with modern base themes (Olivero/Stable9) and component-based theming. Familiarity with Single Directory Components (SDC) for Drupal 10.3+. Solid responsive design fundamentals, a disciplined CSS methodology (e.g., BEM), and SCSS/SASS proficiency. Hands-on experience with the Domain Access module: domain entities, domain access fields on content/users/blocks, and current-domain negotiation. Practical command of the Domain Config module, including domain-specific config overrides and override precedence (settings.php > Domain Config UI > base config) A clear understanding of how config overrides cascade, and why programmatic overrides in settings.php will silently take precedence over UI changes Familiarity with cache contexts and invalidation in a multi-domain context. Experience with domain-aware menu, block, and pathauto strategies, and with cross-domain content sharing vs. domain-restricted content patterns Disciplined input sanitization and output escaping (Xss, Html, Url filters; Twig autoescaping). A reflexive habit of using placeholders to prevent SQL injection and applying access checks on entity queries. Working knowledge of file-upload security, CSRF tokens, and trusted host patterns. Experience conducting permission audits and reviewing for privilege escalation. Understanding of Git workflows: feature branches, rebase vs. merge, conflict resolution, and hotfix patterns. Strong Drush proficiency, including cache rebuilds, config import/export, user management. Competence with Composer for project scaffolding, patching, and autoloader generation. Experience with a local development environment, ideally Lando (DDEV/Docksal also welcome). Familiarity with CI/CD pipelines (BLT, GitHub Actions, or Acquia Pipelines). Hands-on Acquia Cloud experience: environments, Cloud Hooks, code/database/files workflow, and Acquia CLI. Comfort with multi-database configuration and routing. Experience building and consuming REST APIs: JSON:API, the REST module, and custom REST resources. Experience with common third-party integrations: analytics and marketing automation. The ability to write technical documentation that a non-developer content editor can follow. A methodical diagnostic approach - able to walk through debugging complex issues without guesswork. Good code-review hygiene: readable commits, descriptive PRs, and openness to feedback. Adherence to Drupal community coding standards (PHPCS with the Drupal and DrupalPractice rulesets). Regards Kanchan Illa CSZNet, Inc. Direct: Email: