Advanced Billing Consultants

Director of IT Infrastructure & Security - On-site The Director of IT Infrastructure & Security provides strategic and operational leadership for AdvancedHEALTH's IT infrastructure, cybersecurity, network services, and end-user technology environment. This role ensures the security, reliability, scalability, and availability of technology systems that support a geographically distributed healthcare organization and its mission-critical EMR platform. The Director oversees infrastructure operations, cybersecurity, disaster recovery, and technology governance while partnering with executive leadership, application teams, and external vendors to drive operational excellence and business continuity. KEY RESPONSIBILITIES Infrastructure & Operations Lead and manage enterprise infrastructure, including data centers, servers, Microsoft Hyper-V, storage, networks, telecommunications, and endpoint services. Ensure the performance, availability, security, and reliability of systems supporting critical clinical and business applications. Oversee network and security infrastructure, including FortiGate firewalls, VPNs, connectivity, and multi-site operations. Manage Active Directory, identity and access management, Group Policy, and on-premises Microsoft Exchange. Direct endpoint management, patching, monitoring, hardware lifecycle management, and IT service desk operations. Cybersecurity & Business Continuity Lead cybersecurity programs, including endpoint and network security, vulnerability management, security monitoring, MFA, and privileged access controls. Coordinate incident response activities with internal teams and external security partners. Oversee backup, disaster recovery, business continuity planning, and recovery testing. Ensure compliance with HIPAA security requirements and applicable regulatory standards. IT Leadership & Governance Lead, develop, and mentor infrastructure, network, systems, and support teams. Establish and maintain IT policies, standards, documentation, change management processes, and operational best practices. Manage major technology incidents, root-cause analysis, and corrective action plans. Oversee technology vendors, contracts, licensing, budgets, and long-term infrastructure planning. Communicate technology performance, cybersecurity risks, and strategic initiatives to executive leadership. EHR & Application Support Partner with EHR and application leaders to ensure infrastructure effectively supports clinical and business systems. Maintain responsibility for the infrastructure, security, connectivity, storage, and availability supporting the enterprise EMR. Coordinate infrastructure changes and maintenance activities to minimize operational disruption. QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Cybersecurity, Information Systems, Engineering, or a related field. 10+ years of progressive IT experience, including 5+ years in a leadership role. Healthcare IT experience preferred. Strong experience with on-premises data centers, Microsoft Hyper-V, Windows Server, Active Directory, Group Policy, and on-premises Exchange. Expertise in enterprise networking, FortiGate firewalls, VPNs, network segmentation, and multi-site infrastructure. Deep knowledge of cybersecurity, enterprise storage, backup and recovery, endpoint management, and infrastructure lifecycle management. Strong understanding of HIPAA security requirements and regulatory compliance. Proven ability to lead technical teams, manage budgets and vendors, oversee complex technology initiatives, and communicate effectively with executive leadership. WORK ENVIRONMENT Full-time, primarily office-based position. Occasional travel and after-hours availability may be required to support critical incidents, maintenance activities, and technology implementations. We Offer: Medical Insurance, Dental, & Vision Health Savings Account Flex Spending for child care Paid life insurance of $50,000 Paid Long Term Disability Insurance Voluntary Life Insurance Voluntary Short Term Disability Many Aflac Policies: Accident, Hospital, Critical Illness, Identity Theft, Legal Plan 401K - very generous plan the company contributes even if you do not PTO (Paid Time Off) - generous plan Compensation details: 00 Yearly Salary PI2f1e3b5fb1f0-7220

Advanced Billing Consultants, a medical billing and practice management firm in Peabody, MA, seeks a Director of IT Infrastructure & Security to lead secure, reliable technology operations. This role designs and manages networks, servers, cloud services, and security controls that protect PHI and support 24/7 billing operations. You will develop and enforce security policies, oversee access management, backups, and disaster recovery, and ensure HIPAA compliance. The director will manage vendors, guide audits and risk assessments, mentor a small IT team, and evaluate new technologies. This client-focused role partners closely with operations and leadership to support performance, accuracy, and continuous improvement. Responsibilities Lead design, implementation, and maintenance of secure IT infrastructure supporting medical billing operations Manage network, servers, cloud services, and endpoint security to ensure high availability and performance Develop, implement, and enforce IT security policies, standards, and procedures aligned with HIPAA and healthcare regulations Oversee identity and access management, backup, disaster recovery, and business continuity planning Monitor systems for vulnerabilities, incidents, and threats; coordinate response and remediation Manage relationships with IT vendors, service providers, and security partners Establish and track IT and security KPIs; prepare reports for leadership and clients as needed Lead, mentor, and develop IT team members; coordinate cross-functional technology projects Support audits, risk assessments, and compliance documentation for clients and internal operations Evaluate and implement new tools and technologies to improve security, reliability, and efficiency Required Skills IT infrastructure design and management (network, servers, cloud) Cybersecurity and risk management HIPAA and healthcare data security compliance Identity and access management Disaster recovery and business continuity planning Vulnerability management and incident response Firewall, VPN, and endpoint protection tools Vendor and contract management Project management Documentation, reporting, and audit support

Director of IT Infrastructure & Security - On-site The Director of IT Infrastructure & Security provides strategic and operational leadership for AdvancedHEALTH's IT infrastructure, cybersecurity, network services, and end-user technology environment. This role ensures the security, reliability, scalability, and availability of technology systems that support a geographically distributed healthcare organization and its mission-critical EMR platform. The Director oversees infrastructure operations, cybersecurity, disaster recovery, and technology governance while partnering with executive leadership, application teams, and external vendors to drive operational excellence and business continuity. KEY RESPONSIBILITIES Infrastructure & Operations Lead and manage enterprise infrastructure, including data centers, servers, Microsoft Hyper-V, storage, networks, telecommunications, and endpoint services. Ensure the performance, availability, security, and reliability of systems supporting critical clinical and business applications. Oversee network and security infrastructure, including FortiGate firewalls, VPNs, connectivity, and multi-site operations. Manage Active Directory, identity and access management, Group Policy, and on-premises Microsoft Exchange. Direct endpoint management, patching, monitoring, hardware lifecycle management, and IT service desk operations. Cybersecurity & Business Continuity Lead cybersecurity programs, including endpoint and network security, vulnerability management, security monitoring, MFA, and privileged access controls. Coordinate incident response activities with internal teams and external security partners. Oversee backup, disaster recovery, business continuity planning, and recovery testing. Ensure compliance with HIPAA security requirements and applicable regulatory standards. IT Leadership & Governance Lead, develop, and mentor infrastructure, network, systems, and support teams. Establish and maintain IT policies, standards, documentation, change management processes, and operational best practices. Manage major technology incidents, root-cause analysis, and corrective action plans. Oversee technology vendors, contracts, licensing, budgets, and long-term infrastructure planning. Communicate technology performance, cybersecurity risks, and strategic initiatives to executive leadership. EHR & Application Support Partner with EHR and application leaders to ensure infrastructure effectively supports clinical and business systems. Maintain responsibility for the infrastructure, security, connectivity, storage, and availability supporting the enterprise EMR. Coordinate infrastructure changes and maintenance activities to minimize operational disruption. QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Cybersecurity, Information Systems, Engineering, or a related field. 10+ years of progressive IT experience, including 5+ years in a leadership role. Healthcare IT experience preferred. Strong experience with on-premises data centers, Microsoft Hyper-V, Windows Server, Active Directory, Group Policy, and on-premises Exchange. Expertise in enterprise networking, FortiGate firewalls, VPNs, network segmentation, and multi-site infrastructure. Deep knowledge of cybersecurity, enterprise storage, backup and recovery, endpoint management, and infrastructure lifecycle management. Strong understanding of HIPAA security requirements and regulatory compliance. Proven ability to lead technical teams, manage budgets and vendors, oversee complex technology initiatives, and communicate effectively with executive leadership. WORK ENVIRONMENT Full-time, primarily office-based position. Occasional travel and after-hours availability may be required to support critical incidents, maintenance activities, and technology implementations. We Offer: Medical Insurance, Dental, & Vision Health Savings Account Flex Spending for child care Paid life insurance of $50,000 Paid Long Term Disability Insurance Voluntary Life Insurance Voluntary Short Term Disability Many Aflac Policies: Accident, Hospital, Critical Illness, Identity Theft, Legal Plan 401K - very generous plan the company contributes even if you do not PTO (Paid Time Off) - generous plan Compensation details: 00 Yearly Salary PI2f1e3b5fb1f0-7220

Job Description Job Description Director of IT Infrastructure & Security - On-site The Director of IT Infrastructure & Security provides strategic and operational leadership for AdvancedHEALTH's IT infrastructure, cybersecurity, network services, and end-user technology environment. This role ensures the security, reliability, scalability, and availability of technology systems that support a geographically distributed healthcare organization and its mission-critical EMR platform. The Director oversees infrastructure operations, cybersecurity, disaster recovery, and technology governance while partnering with executive leadership, application teams, and external vendors to drive operational excellence and business continuity. KEY RESPONSIBILITIES Infrastructure & Operations Lead and manage enterprise infrastructure, including data centers, servers, Microsoft Hyper-V, storage, networks, telecommunications, and endpoint services. Ensure the performance, availability, security, and reliability of systems supporting critical clinical and business applications. Oversee network and security infrastructure, including FortiGate firewalls, VPNs, connectivity, and multi-site operations. Manage Active Directory, identity and access management, Group Policy, and on-premises Microsoft Exchange. Direct endpoint management, patching, monitoring, hardware lifecycle management, and IT service desk operations. Cybersecurity & Business Continuity Lead cybersecurity programs, including endpoint and network security, vulnerability management, security monitoring, MFA, and privileged access controls. Coordinate incident response activities with internal teams and external security partners. Oversee backup, disaster recovery, business continuity planning, and recovery testing. Ensure compliance with HIPAA security requirements and applicable regulatory standards. IT Leadership & Governance Lead, develop, and mentor infrastructure, network, systems, and support teams. Establish and maintain IT policies, standards, documentation, change management processes, and operational best practices. Manage major technology incidents, root-cause analysis, and corrective action plans. Oversee technology vendors, contracts, licensing, budgets, and long-term infrastructure planning. Communicate technology performance, cybersecurity risks, and strategic initiatives to executive leadership. EHR & Application Support Partner with EHR and application leaders to ensure infrastructure effectively supports clinical and business systems. Maintain responsibility for the infrastructure, security, connectivity, storage, and availability supporting the enterprise EMR. Coordinate infrastructure changes and maintenance activities to minimize operational disruption. QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Cybersecurity, Information Systems, Engineering, or a related field. 10+ years of progressive IT experience, including 5+ years in a leadership role. Healthcare IT experience preferred. Strong experience with on-premises data centers, Microsoft Hyper-V, Windows Server, Active Directory, Group Policy, and on-premises Exchange. Expertise in enterprise networking, FortiGate firewalls, VPNs, network segmentation, and multi-site infrastructure. Deep knowledge of cybersecurity, enterprise storage, backup and recovery, endpoint management, and infrastructure lifecycle management. Strong understanding of HIPAA security requirements and regulatory compliance. Proven ability to lead technical teams, manage budgets and vendors, oversee complex technology initiatives, and communicate effectively with executive leadership. WORK ENVIRONMENT Full-time, primarily office-based position. Occasional travel and after-hours availability may be required to support critical incidents, maintenance activities, and technology implementations. We Offer: Medical Insurance, Dental, & Vision Health Savings Account Flex Spending for child care Paid life insurance of $50,000 Paid Long Term Disability Insurance Voluntary Life Insurance Voluntary Short Term Disability Many Aflac Policies: Accident, Hospital, Critical Illness, Identity Theft, Legal Plan 401K - very generous plan the company contributes even if you do not PTO (Paid Time Off) - generous plan Compensation details: 00 Yearly Salary PI4e944ddd679c-7220

Job Description Job Description Director of IT Infrastructure & Security - On-site The Director of IT Infrastructure & Security provides strategic and operational leadership for AdvancedHEALTH's IT infrastructure, cybersecurity, network services, and end-user technology environment. This role ensures the security, reliability, scalability, and availability of technology systems that support a geographically distributed healthcare organization and its mission-critical EMR platform. The Director oversees infrastructure operations, cybersecurity, disaster recovery, and technology governance while partnering with executive leadership, application teams, and external vendors to drive operational excellence and business continuity. KEY RESPONSIBILITIES Infrastructure & Operations Lead and manage enterprise infrastructure, including data centers, servers, Microsoft Hyper-V, storage, networks, telecommunications, and endpoint services. Ensure the performance, availability, security, and reliability of systems supporting critical clinical and business applications. Oversee network and security infrastructure, including FortiGate firewalls, VPNs, connectivity, and multi-site operations. Manage Active Directory, identity and access management, Group Policy, and on-premises Microsoft Exchange. Direct endpoint management, patching, monitoring, hardware lifecycle management, and IT service desk operations. Cybersecurity & Business Continuity Lead cybersecurity programs, including endpoint and network security, vulnerability management, security monitoring, MFA, and privileged access controls. Coordinate incident response activities with internal teams and external security partners. Oversee backup, disaster recovery, business continuity planning, and recovery testing. Ensure compliance with HIPAA security requirements and applicable regulatory standards. IT Leadership & Governance Lead, develop, and mentor infrastructure, network, systems, and support teams. Establish and maintain IT policies, standards, documentation, change management processes, and operational best practices. Manage major technology incidents, root-cause analysis, and corrective action plans. Oversee technology vendors, contracts, licensing, budgets, and long-term infrastructure planning. Communicate technology performance, cybersecurity risks, and strategic initiatives to executive leadership. EHR & Application Support Partner with EHR and application leaders to ensure infrastructure effectively supports clinical and business systems. Maintain responsibility for the infrastructure, security, connectivity, storage, and availability supporting the enterprise EMR. Coordinate infrastructure changes and maintenance activities to minimize operational disruption. QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Cybersecurity, Information Systems, Engineering, or a related field. 10+ years of progressive IT experience, including 5+ years in a leadership role. Healthcare IT experience preferred. Strong experience with on-premises data centers, Microsoft Hyper-V, Windows Server, Active Directory, Group Policy, and on-premises Exchange. Expertise in enterprise networking, FortiGate firewalls, VPNs, network segmentation, and multi-site infrastructure. Deep knowledge of cybersecurity, enterprise storage, backup and recovery, endpoint management, and infrastructure lifecycle management. Strong understanding of HIPAA security requirements and regulatory compliance. Proven ability to lead technical teams, manage budgets and vendors, oversee complex technology initiatives, and communicate effectively with executive leadership. WORK ENVIRONMENT Full-time, primarily office-based position. Occasional travel and after-hours availability may be required to support critical incidents, maintenance activities, and technology implementations. We Offer: Medical Insurance, Dental, & Vision Health Savings Account Flex Spending for child care Paid life insurance of $50,000 Paid Long Term Disability Insurance Voluntary Life Insurance Voluntary Short Term Disability Many Aflac Policies: Accident, Hospital, Critical Illness, Identity Theft, Legal Plan 401K - very generous plan the company contributes even if you do not PTO (Paid Time Off) - generous plan Compensation details: 00 Yearly Salary PI4e944ddd679c-7220