Ferguson

This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We're hiring a Senior ERP Software Engineer to join the Enterprise Solutions Team within Ferguson IT, reporting to the Senior Manager of Information Technology. You'll help enhance Trilogie, our custom ERP system, working closely with Business Systems Analysts, Product Owners, and QA Engineers to deliver reliable software across multiple Trilogie functional areas. Trilogie is currently being migrated from Unix to Linux, and you'll be part of that effort. This role is fully remote and can be based anywhere in the United States. Responsibilities: Develop deep working knowledge of Trilogie's architecture and functionality. Design and build software that automates, improves, or changes business processes. Own projects end-to-end - from planning through implementation - following Ferguson's Software Development Lifecycle. Partner with Business Systems Analysts and Product Owners to clarify requirements and design scalable solutions. Work with the Administration Team to design scalable application environments. Collaborate with third-party software providers to ensure solutions meet Ferguson's needs. Write unit tests, complete peer code reviews, and provide accurate estimates to meet deadlines. Contribute to a collaborative, shared-learning environment across peers, team leads, and supervisors. Required Skills & Experience: Extensive hands-on experience with UniBasic or another Pick-based language. Experience building interactive screens and phantom processes. Experience integrating applications with APIs / web services. Experience working with Oracle or SQL Server databases. Experience designing dictionaries for multi-valued file systems, and working with multi-level files and triggers. Experience developing in a multi-server, high-transaction environment, including writing and tuning code for performance. Preferred Skills: Ability to write complex UniQuery statements. Experience with GitHub for version control and collaboration. Familiarity with DevOps practices and tooling. Experience with Python. Quality assurance experience. Experience with Unix and Linux. Proficiency in Excel and data manipulation. Experience with relational databases (Oracle, SQL Server). Strong written and verbal communication skills, with the ability to engage both technical and non-technical audiences. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience. - $5,444.76 - $11,921.25 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Associate Experience (AE) Rapid Response Team (RRT) Manager leads the day-to-day operations and development of an AE RRT team. This role ensures timely restoration of business technology services by directing incident response, managing customer escalations, balancing incoming demand, and coordinating clear communications with associates, business customers, and technology partners. The manager develops team capability through coaching and regular feedback, uses service data to improve performance and prevent recurring issues, represents the team in projects and leadership forums, and implements the broader AE RRT strategy while maintaining a customer-first culture focused on getting associates back to work. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Directly manage a team of IT professionals, including workforce planning and scheduling, regular one-on-ones, goal setting, performance reviews, recognition, development planning, and appropriate job-status recommendations in accordance with company policies. Assess incoming demand, business impact, staffing capacity, and active incidents in real time; adjust priorities and resource assignments to maintain service coverage, accelerate restoration, and communicate changes to the team and business customers. Manage, mentor, and coach team members to build technical expertise and strong response protocols. Promote a culture of collaboration, accountability, and continuous improvement within the team. Support business objectives through prioritization and tracking of projects, the intake of new work initiatives and the streamlining of current responsibilities. Lead customer concerns and major-incident response for associate-facing technology issues by confirming impact, engaging the appropriate escalation and/or on-call teams, coordinating timely customer communications, driving service restoration, and ensuring follow-up actions address recurring causes. Identify and address associate concerns, communicate clear expectations and applicable policies, resolve conflicts promptly and fairly, and escalate issues when necessary to maintain an accountable, inclusive, and effective team environment. Develop, implement and maintain processes and procedures which support IT strategic plans and the broader Ferguson plans as a whole Approve budgeted expenditures within established limits or oversee a portion of an established budget. No expenditure budget-setting responsibilities. Qualifications and Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field 3-5 years of experience in IT operations, incident management, or a similar role. Ability to organize and prioritize work effectively. Strong written and verbal communication skills. Proficiency in developing and delivering effective presentations to groups. Ability to lead and motivate individuals and teams. Proficiency in operating computers, tablets, and mobile devices. Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Additional Information: This role requires a proactive approach to problem-solving and a commitment to providing exceptional customer support to both associates and the business. The AE RRT Manager will work closely with various team members to ensure the smooth operation of IT services and the achievement of organizational goals. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Brand & Creative Operations Manager Role Overview The Brand & Creative Operations Manager leads the technology, systems, and operational capabilities that enable Ferguson's Brand & Creative team to work more efficiently, effectively, and at scale. This role is responsible for developing and optimizing the platforms, workflows, and emerging technologies that support creative production, asset management, and the delivery of consistent brand experiences across the enterprise. Working closely with the Director of Brand & Creative, this individual drives operational innovation through platform integrations, automation, and identifying and adopting AI-enabled capabilities. The role oversees the enterprise's brand technology ecosystem, ensuring associates have access to intuitive, scalable tools and resources that simplify workflows, strengthen brand consistency, and improve productivity. The manager also leads day-to-day brand systems operations, technical roadmaps, and the ongoing development of capabilities that support both the Brand & Creative team and the broader organization. This is a hands-on manager role who balances direct execution with people management. Location: This is approved to be Remote or will be hybrid if you live near our Headquarters in Newport News, VA or Tampa, FL per Company Policy. Key Responsibilities Technology Strategy & Platform Management Lead the strategy, development, and optimization of brand and creative technology platforms, including Bynder, Templafy, Brand Connect, Brand on Demand, Adobe Workfront, cross-platform integration tools, and emerging solutions. Develop and maintain a technology roadmap that aligns platform capabilities, investments, and enhancements with business priorities and evolving team needs. Find opportunities to consolidate, integrate, and streamline systems to improve efficiency, usability, and adoption. Oversee enterprise-facing brand tools, templates, portals, and asset libraries to ensure scalable, accessible, and consistent brand resources. Manage technology vendor relationships, platform performance, licensing, budgets, and ongoing evaluation of capabilities. AI Enablement & Operational Innovation Lead the identification, evaluation, and implementation of AI-enabled tools and capabilities that improve creative production, content development, asset management, and operational efficiency. Partner with internal technology, AI, and cross-functional teams to identify use cases, evaluate solutions, and support responsible adoption of emerging technologies. Develop strategies to integrate AI and automation into existing workflows, reducing manual tasks and improving speed, quality, and scalability. Champion AI literacy, experimentation, and adoption across the Brand & Creative team through practical applications, training, and knowledge sharing. Monitor emerging technologies and industry advancements to find opportunities that strengthen the team's capabilities and ways of working. Establish methods for evaluating the effectiveness and business impact of AI and automation initiatives. Workflow Optimization & Creative Operations Lead the development and enhancement of workflow management capabilities within Adobe Workfront and connected platforms. Find opportunities to automate repetitive processes, eliminate inefficiencies, and improve collaboration across creative, content, brand, and marketing teams. Partner with creative leadership, project management, and cross-functional team members to align operational processes with business needs. Establish scalable processes, governance, and standard methodologies that support consistent execution while enabling flexibility and innovation. Develop operational reporting and performance metrics to measure platform effectiveness, workflow efficiency, and opportunities for continuous improvement. Digital Asset Management & Brand Enablement Oversee the enterprise digital asset management strategy, including asset organization, taxonomy, metadata, usage rights, integrations, and lifecycle management. Establish scalable asset management practices that improve discoverability, accessibility, compliance, and reuse of approved creative assets. Lead the evolution of enterprise brand portals, templates, and self-service resources that enable associates to produce compliant, on-brand materials efficiently. Partner with Brand Management and creative collaborators to ensure systems and resources support established brand standards and governance requirements. Oversee integrations between brand platforms and other enterprise technologies to improve connectivity, data consistency, and user experience. Find opportunities to expand self-service capabilities and reduce manual support requirements across the organization. Team Leadership & Operational Oversight Lead and develop the Brand Systems function, providing direction, prioritization, and oversight of day-to-day platform administration and operational support. Oversee technical documentation, platform maintenance, asset requests, reporting, and brand resource support. Provide operational oversight of branded merchandise, print, and ordering platforms, including vendor coordination and process optimization. Establish service standards, operational procedures, and support processes that ensure reliable and responsive service to internal partners. Manage platform-related budgets, vendor contracts, renewals, and technology investments to maximize value and operational efficiency. Collaborate with Brand Management, Creative, IT, Procurement, and other business partners to ensure technology solutions meet organizational needs. Foster a culture of continuous improvement, innovation, and knowledge sharing across the Brand & Creative organization. Preferred Qualifications Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field. 5+ years of experience in creative operations, marketing technology, digital asset management, or a related area. Experience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion or similar solutions. Experience in managing templated solutions Knowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies. Experience managing technology vendors, budgets, and platform investments. Comfortable being a doer and people Manager Strong analytical, communication, and cross-functional leadership skills. Proven ability to drive operational improvements and technology adoption. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience. - $8,233.34 - $13,175.00 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC . click apply for full job details

This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Executive IT Support Specialist Onsite -Tampa, FL Ferguson is seeking a highly customer-focused IT professional to serve as the primary on-site IT presence for the Tampa office, providing executive-level support, conference room technology support, and day-to-day end-user IT services. This role is 100% in-office (5 days per week) and operates under remote management, requiring strong independence, accountability, communication skills, and the ability to provide 24/7 support for executive and business-critical technology needs when required. Location: Tampa, FL 100% Onsite This position is based in our Tampa, FL office and requires in-office presence five days per week, Monday through Friday . Key Responsibilities Provide white-glove IT support for executives, senior leaders, and high-priority users. Support laptops, desktops, mobile devices, printers, docking stations, Microsoft 365, Teams, authentication, connectivity, and enterprise applications. Serve as the secondary support resource for conference room technology, including cameras, microphones, speakers, displays, Teams Rooms, and meeting equipment. Perform executive meeting setup, pre-meeting technology checks, and real-time meeting support. Troubleshoot Windows, macOS, hardware, software, network, and end-user technology issues. Manage ServiceNow tickets, documentation, asset management, deployments, equipment replacements, and office technology projects. Coordinate with vendors and internal IT teams on installations, repairs, upgrades, and maintenance. Maintain regular communication with a remote manager while independently managing priorities and workload. Provide after-hours support for executive and business-critical technology issues as needed. Required Qualifications 3+ years of IT Support, Desktop Support, Executive Support, Field Support, or related experience. Experience supporting Microsoft Windows, Microsoft 365, Teams, and end-user technology. Strong troubleshooting skills across hardware, software, networking, and conference room technology. Experience supporting video conferencing platforms and audio/video equipment. Strong customer service, communication, organizational, and time-management skills. Ability to work independently with limited supervision and collaborate effectively with a remote manager and distributed IT team. Ability to support occasional after-hours, evening, and weekend business needs. Preferred Qualifications Executive/VIP support experience. Experience supporting conference rooms, Teams Rooms, and collaboration technologies. Experience with Windows and macOS. Experience with ServiceNow, Intune, Entra ID/Azure AD, Active Directory, and endpoint management. Experience working with technology vendors. Relevant certifications (CompTIA A+, Network+, Microsoft, or equivalent experience). Core Competencies Executive presence and professionalism Conference room and AV technology support Technical troubleshooting and problem solving Ownership and accountability Strong communication and customer service Independent decision-making and time management Remote collaboration and self-management Success in This Role The ideal candidate can independently support executives and employees, ensure conference rooms are meeting-ready, proactively resolve technology issues, maintain strong communication with remote leadership, provide support during critical business situations when needed, and deliver a high-touch IT experience while serving as the local IT presence for the Tampa office. This is a hands-on, five-day-per-week in-office position, not a traditional remote help desk role. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $4,387.02 - $7,681.62 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information