First Point Group Inc

Job Description Job Description About this opportunity: We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. They thrive on being the interface between the customer and Ericsson's vendors, auditing work, giving instruction, and maintaining high standards of quality. The ideal candidate expects and maintains high-quality execution from the team across optical fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands on technical expertise. Roles and Responsibilities: Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co-locations and provide immediate feedback to 3PP technicians. Interact directly with the customer via their ticketing tools or face-to-face, providing clear and concise reports and updates that promote Ericsson's value. Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments. Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets. Deliver services by accurately interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams. Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management. Skills required: 3+ years of experience working in data center operations or a similar technical environment with direct customer interaction. Team lead experience. Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments. Strong command of written and verbal English for customer-facing communications and relationship building. Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools. Years of hands-on experience with connectorized fiber optic cable installation, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling. Demonstrated experience with optical testing and transport troubleshooting. Commitment to safety standards, quality requirements, and operational best practices. Physical requirements: Ability to lift and move equipment up to 50 lbs. Comfortable working at heights and in varying environmental conditions.

Job Description Job Description About the Role We are seeking a Telecom Installer to support the installation of telecommunications equipment and network cabling. This role involves assembling telecom cabinets, running and securing network cables, and assisting with equipment installations at customer and project sites. What You'll Do Assist with the installation of telecommunications equipment and cabinets Run, route, and secure Cat5/Cat6 network cabling Follow installation procedures and work instructions Use basic hand and power tools safely Maintain a clean and organized work area Work alongside team members on installation projects Follow company safety guidelines and job site requirements Help load, unload, and organize equipment and materials Qualifications Follow written and verbal instructions Work effectively with supervisors and team members Use basic hand tools safely or willingness to learn Lift and carry up to 50 pounds and perform physical tasks throughout the workday Follow company safety procedures and job site requirements High school diploma or equivalent preferred