St. Luke's Health Network, Inc.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Business Analyst - Access Center duties will primarily revolve around maintaining an efficient provider scheduling process for the network. This role will be responsible for the maintenance of key Epic Cadence documents including provider scheduling decision trees, IT technical requirements, provider template designs, and provider clinical time targets. The Business Analyst will partner with the Manager, Capacity Planning to support assigned service lines with provider capacity planning. This role will support routine Patient Access Analytics review through monthly and quarterly engagement meetings with assigned specialties to continually improve patient scheduling and performance of patient access targets, such as schedule utilization and patient throughput. JOB DUTIES AND RESPONSIBILITIES: Responsible for maintaining service line decision tree documents through monthly optimization meetings with IT, practice operations, and Manager, Capacity Planning. Responsible for maintaining service line Epic Cadence business requirements documents through monthly optimization meetings with IT, practice operations, and Manager, Capacity Planning. Responsible for maintaining provider template design documents that validate adherence to established patient access guidelines and principles. Completion of routine audits to ensures provider scheduling in Epic is built accordingly to approved decision trees, Cadence requirements, and template designs. Responsible for the onboarding of providers to the documents listed above prior to their start date. Collaborating with the IT team to ensure new providers are built for the Scheduler, MyChart, and Mobile versions of the decision tree. Models impact of SLPG Access/ IT security principles and partners with SLPG operations to ensure awareness and adoption, as appropriate. Identifies and addresses decision tree barriers and partners with Epic Analysts (Decision Tree), the Epic Cadence Team, and others to optimize the use of Epic functionality to enable optimal scheduling effectiveness. Assists with preparations for monthly and quarterly patient access reviews to manage performance and proactively identify trends or inconsistencies for assigned specialty teams. Provide business support to the implementation of provider scheduling solutions (i.e., UKG EZCall) and ongoing support to the specialty. Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations. EDUCATION: Bachelor's degree, required. TRAINING AND EXPERIENCE: Required: A minimum of three years of related healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system. Preferred: Schedule Strategy End User Badge. 2+ year of experience with data analysis and reporting. 2+ years of experience with scheduling. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Senior Systems Analyst, Enterprise Imaging is responsible for the development, support and maintenance of applications utilized to support the business and clinical objectives of the organization. Responsibilities include hardware and application support, VNA and Enterprise Imaging applications integrations, DICOM routers, voice dictations and other Imaging IT applications. JOB DUTIES AND RESPONSIBILITIES: Hardware and software support: The role involves desktop and hardware support, VNA and enterprise imaging integrations, DICOM router, voice dictation systems, and other Imaging IT applications System monitoring and problem solving: The role requires daily monitoring of information systems and modality systems, notifying and working with vendors to solve problems, and providing downtime solutions User management and training: The role involves adding, changing, and deleting users, granting appropriate permissions and profiles, correcting studies and patient information, and developing and providing user training System configuration and upgrades: The role entails installing and setting up workstation hardware, planning and coordinating with vendors to add modality connections and software upgrades, and installing and maintaining other applications Customer service and communication: The role requires dealing with clients by phone, email, or face to face, responding to inquiries and complaints, establishing, and owning vendor relationships, and working and running small project PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations. EDUCATION: Bachelor's degree in a related area and/or equivalent experience/training/certification (such as CIIP). TRAINING AND EXPERIENCE: Minimum of 3 years of experience in Imaging IT. Through knowledge of operations of and related Imaging IT applications (PACS, RIS, VNA, post-processing applications, hardware, etc). Proven fluency and skills in relevant hardware, software, and/or database administration, including development, implementation, maintenance, user support, and system testing and evaluation. Working knowledge of clinical applications systems and functions, including development, implementation, user support, maintenance, and system testing and evaluation. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. This position will be based at the College of Health Sciences and will provide primary Desktop, Device and Applications support for this location. Experience in applications and desktop support in a college setting is heavily preferred. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences. Responsible for the operation and maintenance of computer-assisted simulation technology. JOB DUTIES AND RESPONSIBILITIES: Provides first-level troubleshooting support for PC hardware failures for College administrators, faculty, staff and students. Provides first-level support for network simulation technology. Provides first-level support for wireless networking. Maintains working knowledge of standard software for the PC's in the College, especially Microsoft Windows and Office and working knowledge of computerized patient models in the simulation lab. Instructs PC users in equipment and program functions. Communicates with vendor(s) through Information Services, as directed. Develops long range plan for computer services including hardware/software for the College. Collaborates on implementation of the approved plan for computer services for the College including faculty, staff, and students. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to seven hours per day, three hours at a time. Continuous use of fingers and hands for typing. Requires hand and finger dexterity to use computer equipment. Occasional kneeling, bending, stooping, lifting of objects weighing up to 60 lbs., and pushing object weighing up to 80 lbs. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near and far vision, peripheral vision and depth perception. EDUCATION: A computer science or electronic technology major in Bachelor or Associate degree program. TRAINING AND EXPERIENCE: Experience in solving hardware problems and/or previous computer operations experience. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Network Coordinator, Coding Audit & Education performs internal, concurrent, prospective and retrospective coding audit activities. Reviews/validates coded medical records of Professional Coding (PC) staff to determine data quality and accuracy of coding, billing and documentation related to ICD-10, PCS, DRGs.CPT, APC's, and HCPCS Level II code and modifier assignments, ICD diagnosis and procedure coding, DRG/APC structure according to regulatory requirements. JOB DUTIES AND RESPONSIBILITIES: Coding audits of Professional Coding staff in accordance with regulatory requirements, official coding guidelines, and Network audit standards. Reviews and validates coded medical records to assess coding accuracy, documentation integrity, compliance risk, and reimbursement impact related to ICD-10-CM/PCS, CPT/HCPCS, DRG/APC assignment, modifiers, and applicable payment methodologies. Analyzes audit results to identify trends, patterns, and areas of risk or opportunity, including recurring errors, documentation gaps, and compliance vulnerabilities across the hospital system. Develops audit summaries, reports, and tracking tools to communicate findings, monitor improvement over time, and support leadership review and decision-making. Provides targeted, audit-driven education and training to Professional Coding staff, including one-on-one feedback and department-level education based on validated audit findings. Collaborates with Coding Management and Compliance to recommend corrective actions, process improvements, and risk mitigation strategies based on audit outcomes. Supports onboarding and ongoing education of coding staff by contributing audit-based insights, educational materials, and coding guidance aligned with official standards and Network expectations. Participates in external audit activities, including preparation, review, validation of findings, and assistance with response development, in collaboration with Coding Management and Compliance. Promotes accurate, compliant documentation and coding practices through consistent application of coding principles, official guidelines, and regulatory requirements. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day, 3 hours at a time. Repetitive arm/finger use for retrieving/viewing computerized patient medical records and abstracting information. Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, hours at a time. Hearing as it relates to normal conversation. Seeing as it relates to general vision, peripheral vision and visual monotony. Occasionally may be required to use upper extremities to lift up to 10 lbs.; stoop, bend, or reach to retrieve resource materials and/or paper records in accordance with downtime policy; or use wheel cart. EDUCATION: Must maintain and be credentialed in at least ONE of the following AHIMA and/or AAPC recognized Professional Coding Certifications: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Professional Auditor (CPMA); Certified Professional Coder (CPC); Certified); Certified Coding Specialist (CCS); In-depth knowledge of ICD CM, ICD PCS and CPT/HCPCS coding systems. Must be proficient in DRG/APC structure, National Correct Coding Initiatives, ICD CM/PCS/CPT Official Guidelines, Outpatient Prospective Payment System and Coding Clinic References. Current working knowledge of encoder/grouper. Strong analytical and communication skills. TRAINING AND EXPERIENCE: 5 years of coding experience required. Experience in auditing education techniques and methods preferred, but not required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Role will adeptly execute Information Technology contract processing and administration functions with precision, adhering rigorously to the department's standard operating procedures. They will demonstrate a commitment to excellence to meet or exceed established key performance indicators. The role ensures seamless alignment with organizational objectives and regulatory standards. They will navigate complex contractual landscapes, primarily related to technology contracts, such as software license agreements, hardware purchases and services agreements. The successful candidate will be expected to identify and address contractual, financial and operational nuances to optimize efficiency and mitigate risk. By leveraging their comprehensive understanding of contractual principles and industry best practices, they will play a pivotal role in driving organizational success and fostering a culture of excellence within the IT contract operations domain. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. JOB DUTIES AND RESPONSIBILITIES: Evaluates contract requests, promptly identifying missing information and providing insightful counsel to internal stakeholders for resolution as needed. Demonstrates prowess in negotiation, drafting, and processing of contracts, amendments, and terminations, ensuring adherence to departmental protocols and regulatory standards. Conducts comprehensive due diligence, liaising with Legal, Compliance, and Business sectors to ensure alignment with legal, financial and regulatory frameworks and St. Luke's policies. Maintains an unparalleled command of the contract management database or another tool used for facilitating contract tracking, streamlined workflow, and reporting. Exhibits exceptional analytical acumen, negotiation prowess, and contract drafting skills, generating meticulously crafted contractual instruments. Analyses proposed contracts, amendments and termination requests and offers strategic guidance to internal stakeholders. Ensures meticulous entry and maintenance of contract documents in organizational databases, in strict accordance with relevant policies and procedures. Offers guidance and training to new team members as necessary. Strategically executes negotiation tactics to mitigate potential losses and optimize St. Luke's financial performance. Proactively engages internal departments to ensure legal, regulatory, and financial compliance during negotiations. Maintains vigilance over contract performance metrics and deadlines, fostering ongoing communication with vendors and internal stakeholders. Creates and maintains comprehensive reports on various contracting matters, providing regular status updates to management and stakeholders. Assumes responsibility for all facets of contract administration throughout the contract lifecycle, including monitoring expiration dates, termination requirements, and proactively addressing action items. Facilitates resolution of pricing and terms disputes related to contracts, leveraging contract analysis skills and domain expertise. Coordinates with stakeholders, Accounts Payable and IT Logistics to on-board new vendors and obtain Tax Exempt Certificates. Maintains understanding of healthcare and contracting laws, regulations, and organizational policies, ensuring the delivery of high-quality work products compliant with all applicable standards. Conducts audits of contract portfolio to facilitate organizational success in internal and external audits, contributing to ongoing quality review initiatives and promptly addressing deficiencies. Maintains a collaborative relationship with all levels of staff to promote an open line of communication for problem resolution and compliant performance. Demonstrates exemplary listening skills and a clear, succinct and effective communication and problem resolution style. Ensures effective dissemination of information across all staff levels, facilitating training sessions for new stakeholders as required. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's PCRAFT values during interactions with all customers. Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices Complies with Network and departmental policies regarding attendance and dress code. Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. Coaches and trains new staff members as needed. Acts as a subject matter expert on designated contract types Playing an integral role in the performance and management of all contract activity, conducting quality reviews as needed to safeguard organizational assets and mitigate future risks. Implements strategic activities aligned with departmental and organizational goals, furnishing management with valuable insights gleaned from contract-related data analysis and ad-hoc projects. Pursues opportunities for interpersonal growth and articulates St. Luke's vision, mission, goals, and values in all forms of communication and conduct. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations. EDUCATION: Bachelor's degree and at least 5 years of "hands on" contract experience required, preferably in information technology and/or healthcare administration. Master's or JD preferred. Paralegal certification is desired. TRAINING AND EXPERIENCE: At least 5 years of "hands on" contract drafting, negotiations and administration experience required, preferably in information technology and/or healthcare administration. WORK SCHEDULE: Monday through Friday with varying hours based on the needs of the department. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Master Data Management Analyst is responsible for the development, delivery, and management of contracts master data for the Workday ERP procurement and supply chain management systems. Responsible for contracts and pricing data accuracy and adherence to data policies and procedures, which includes monitoring and ensuring data quality standards are met JOB DUTIES AND RESPONSIBILITIES: Interfaces with Workday ERP and GHX Data Connect to automate the ingestion of item contract price updates in Workday based on standard unit of measure inputs Performs periodic audits on pricing or product usage to identify standardization opportunities Assists with GPO contract conversion Performs market basket assessments, market share assessments, product utilization assessments, and other analytics as requested Analyzes responses, performs cost benefit analysis, develops reports/presentations, and presents make/buy recommendations Ability to process ad hoc data requests and report/present findings clearly and concisely Ability to use ERP upload software to update data (use of EIBs) Maintains group purchasing tier compliance by performing appropriate audits Supports urgent, ad-hoc requests from Supply Chain and or entity leadership on vendors master data, invoice and payment Supports generation of standard AP reports and performs analysis PHYSICAL AND SENSORY REQUIREMENTS: Standing for up to 4 hours, up to 1 hour at a time. Walking for up to 4 hours per day, 1 hour at a time. Sitting for up to 8 hours per day, 4 hours at a time. Frequently uses fingers for data entry, etc. Frequently uses hands for filing, telephone and loading printers with paper. Uses upper extremities to lift up to 30 pounds. Stoops, bends or reaches above shoulder level. Hearing as it relates to normal and phone conversations. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. EDUCATION: A relevant bachelor's degree or equivalent work experience required. MS degree preferred. EXPERIENCE: 2+ years of Supply Chain and/or accounts payable experience. Workday or cloud ERP experience. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Codes and abstracts all pertinent patient medical information according to AHA ICD-10-CM/PCS and AMA CPT-4 Coding conventions, UHDDS guidelines and CMS directives. Completes data entry of abstracted inpatient/outpatient diagnosis and/or procedure codes to Network's health information system. Collaborates with the Health Information/Medical Records, Admissions and Finance departments to ensure appropriate flow of information. JOB DUTIES AND ESSENTIAL FUNCTIONS: Codes and abstracts diagnosis and procedure information from patient medical records according to AHA ICD-10-CM/PCS and AMA CPT-4 coding conventions, UHDDS and CMS guidelines and regulations. Utilizes the 3M Encoder to verify and assign AHA ICD-10-CM/PCS and AMA CPT-4 codes, and MS-DRG/APR-DRG assignment. Maintains 95% data quality coding accuracy rate as measured through quarterly department quality reviews. Maintains daily productivity and turnaround times as outlined in Department's Performance Improvement plan (attachment A) Responsible for remaining up-to-date with knowledge of AHA ICD-9-CM/ICD-10-CM/PCS and AMA CPT-4 coding conventions, MS-DRG and APR-DRG principles and guidelines. Maintains a working knowledge of prospective payment systems as it relates directly to coding process. Participation in department and sectional meetings, education sessional sessions and workshops as scheduled. Maintains working knowledge of clinical documentation improvement program and functions as liaison for RN clinical documentation specialists (inpatient coding professionals only). Demonstrates/models the Network's core values and customer service behaviors in interactions with all customers (internal and external). Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Assists in training of new personnel Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day, 3 hours at a time. Repetitive arm/finger use retrieving/viewing computerized patient medical record and abstracting of patient information. Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, 3 hours at a time. Hearing as it relates to normal conversation. EDUCATION: RHIA, RHIT CCS, and/or CPC from an accredited Health Information Technology or Management program. Will consider candidate with greater than 3 years experience in the coding field without coding credentials. If candidate is RHIA, RHIT, CCS and/or CPC -eligible or possess no credentials, then candidate will be expected to obtain their AHIMA/AAPC credential within one year of hire date to retain position with St. Luke's University Health Network. TRAINING AND EXPERIENCE: Minimum 1 year demonstrated ICD-10-CM inpatient and/or outpatient coding experience in acute care, teaching setting. Knowledge of anatomy and physiology, pathophysiology, and medical terminology required. Previous experience with EPIC health information computerized patient record and 3M encoding system preferred. WORK SCHEDULE: Day shift but may require other hours as necessary. Weekend rotations Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.