Communication Technology Services

DAS Service Technician - Orlando, FL Company Overview Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the United States. CTS specializes in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks for enterprise environments. Position Overview CTS is seeking a DAS Service Technician based in the Orlando, FL region to support service, maintenance, and repair of in-building wireless systems. This role is a hands-on field technician position responsible for troubleshooting and repairing DAS infrastructure, including cabling, connectors, and RF components. The technician will support on-call service operations and regional travel, responding to system alarms, service tickets, and maintenance requests across customer sites. This role requires someone who understands how DAS systems are built and operate, and who can diagnose and repair issues in the field. Key Responsibilities Perform service, maintenance, and troubleshooting of Distributed Antenna Systems (DAS) and related wireless infrastructure Diagnose and repair RF cabling, connectors, antennas, and passive components Test coax and fiber infrastructure using Anritsu sweep testers, spectrum analyzers, and OTDR equipment Perform cable sweeps, PIM testing support, and signal verification Troubleshoot signal degradation, interference, or connectivity issues within DAS systems Replace and repair connectors, jumpers, splitters, couplers, and other RF components Respond to on-call service tickets and outage events Document testing results, repairs, and service activities Coordinate with CTS engineering, operations, and customer teams to resolve system issues Travel regionally to support service work across customer sites Required Skills & Qualifications Strong understanding of DAS system architecture and construction Experience with RF coaxial cable installation, termination, and repair Hands-on experience with RF test equipment, including: Anritsu Coax Sweep Testers Spectrum Analyzers OTDR for fiber troubleshooting Ability to troubleshoot RF signal issues and cable faults Experience repairing RF connectors and coaxial infrastructure Strong troubleshooting and problem-solving skills Ability to work independently in field environments Good communication and documentation skills Valid driver's license Preferred Experience Experience with DAS OEM platforms such as: Commscope Corning JMA ADRF Comba Experience supporting MMRD or DAS managed service contracts Knowledge of fiber optic troubleshooting Previous experience supporting large venue or enterprise DAS environments Work Environment Field-based role Regional travel required (primarily weekdays) Compensation & Benefits $28 - $35 per hour (based upon experience) Full-time position Benefits include: Medical, dental, and vision 401(k) with match Life insurance LTD/STD PTO and paid holidays PId5842ccdf2d3-75385c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A, Security, Network, Server) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PIb8b584980d04-96945c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are searching for a skilled, driven, and innovative Network Engineer II to join our team based in Greenville, South Carolina . In this role, you will collaborate with the Network Operations support team to optimize the performance of high-traffic network infrastructures. You will design and implement enterprise-level WAN and LAN networks, as well as Private Wireless Networks (PWN), while maintaining system integrity and evaluating network performance. As a team player, you'll occasionally step into other roles to meet client expectations. The ideal candidate is a proactive self-starter who thrives on managing large-scale projects and takes full ownership of their work. Key Responsibilities Network Monitoring & Maintenance Continuously monitor the performance, availability, and security of traditional networks and DAS networks. Incident Management l Respond to network alarms, incidents, and outages, working quickly to identify root causes and apply corrective actions. l Collaborate with other teams to restore services and implement temporary and permanent solutions. Configuration & Troubleshooting Perform configuration changes and updates for routers, switches, firewalls, and other network hardware as necessary. Troubleshoot connectivity issues, performance bottlenecks, and other network faults. Network Optimization Perform routine assessments of network performance, providing recommendations for optimization. Assist in the planning and implementation of network upgrades, expansions, and capacity improvements. Security & Compliance Implementation of Security Protocols Technical Skills Strong understanding of IP networking, including TCP/IP, DNS, DHCP, VPNs, and VLANs. Familiarity with SD-WAN, routing, and switching protocols (OSPF, BGP, MPLS, etc.). l Experience with network security (firewalls, IDS/IPS, VPNs) and troubleshooting network security breaches. Experience working in a SOC or Regulatory controlled environment Soft Skills Excellent problem-solving and analytical abilities. Strong communication skills, both written and verbal. Ability to work effectively under pressure in a fast-paced environment. Ability to collaborate with cross-functional teams and external vendors. Attention to detail and a proactive attitude towards network maintenance and optimization. Flexible schedule, including the ability to work nights and weekends Possibility for on-call engagements Maintenance windows for internal and external system support Salary Range: $95K-$105K (Based Upon Experience) PI9ee83cc601c0-63455c143e31-5e48-4549-b2d185386

Communication Technology Services , CTS is one of the largest integrators and managed service providers for mobile networks in the U.S. The company specializes in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for the mobile network operators, enterprise and venue owners and network infrastructure owners. We are open to ENTRY LEVEL candidates and will provide on-the-job training or Technician II or Technician III level with some DAS experience. Pay will be commensurate with experience. The ideal candidate will be based in the Alabama ,Tennessee or Kentucky. 100% of Regional Travel is a requirement of the position. JOB DESCRIPTION The Technician position will be working on the install of the DAS system in the field. Entry level candidates require learning/training to become knowledgeable in the processes and techniques to complete the construction and testing of systems to meet CTS standards. Responsibilities: Follow the direction of Field Manager/ Lead Tech. Part of Install team stringing coax and fiber cable. Install Antennas and Equipment as directed. Transporting materials. Attending Apprentice Classes (where applicable). Occasional site walk data collection for small venues, retail stores. Documentation of site walks for use in bidding process. Competent at pulling both Coax and Fiber. Proficient at Coax Cable Termination. Familiarity with Fusion splicing and fiber optic testing practices. Basic computer skills. Basic understanding of cable sweep test equipment and processes. Understand frequency band, Protocols and terminology. Competent at collecting information for closeout package. Qualifications: High School Diploma or GED. Clean driving record. Must pass a background check. Physical ability to: carry tools, materials, & ladders; climb ladders, lift up to 50lb as-needed, and perform daily required tasks. Pay rate of $20-30 hourly commensurate with experience PIe182ca564c4d-31885c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking a Field Manager or an experienced Lead DAS Technician in Dallas, Texas area ready to take the next steps in their wireless career. If you think you may have what it takes, apply today ! Job Description: Field Manager I will generally work under the supervision of a Field Manager II as a Junior Field Manager until he/she is capable of handling a job on their own. Qualities and strengths at this stage should be leadership, problem solving, tenacity, and a strong drive to learn the RF and technical side of the DAS business. Responsibilities: Understanding the logistics of Materials needed, both ordering and inventory control Driving and tracking Project Schedules and understanding budget targets Assist with change orders should they be needed Introduction to DAS systems commissioning & optimization practices. Assisting with site surveys / data collection and produce bid documents on small to medium projects Assisting with Closeout document data collection and package completion Customer Service while on the job site Adherence to all site & CTS safety standards Weekly Reports/Updates and time card approvals Ability to lead install team stringing coax and fiber cable to include cable termination Proficient with PIM & Sweep Testing of both Coax & Fiber Competent with Fusion splicing and fiber optic testing practices Proficiency at operation and understanding of all functions of test equipment, to include RF, cable, and fiber test gear. Trouble shooting all systems to identify issues and recommend solutions Learning all major carrier's frequency band, protocols and terminology. Learning to read the iBwave Design documentation (Blueprints) and understanding the different installation components. Familiarity with all CTS Products and Services Possess a working level of building code knowledge to be able to do a fully compliant installation. Computer skills should include understanding of MS Word, Excel, Projects & Google Mail Regional travel maybe required. Qualifications: High School Diploma or GED. Clean driving record. Must pass a background check. Physical ability to: carry tools, materials, & ladders; climb ladders, lift up to 50lb as-needed, and perform daily required tasks. Strong DAS background Commensurate based upon experience: $28-$34 PI48baf65ac8-c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of distributed antenna system (DAS), small cell, and 4G/5G private cellular networks for enterprise customers. We are seeking an experienced cellular industry professional to be a Network Engineer for our highly successful Forte cellular signal source service offering. The Network Engineer is responsible for designing, deploying, and supporting signal source solutions that employ 4G and 5G baseband units and radios from AT&T, Verizon and T-Mobile to power in-building cellular systems. This is an exceptional opportunity to join the CTS Team! We are a dedicated, hard-working group of like-minded individuals who are changing the industry by designing, deploying, and operating industry-leading public and private cellular networks. We offer our customers custom, carrier-grade in-building and campus connectivity solutions, solving and managing the most complex networking challenges. We are seeking key contributors to fuel our continued growth and expansion. If you think you may have what it takes, apply today ! Job Description We are seeking a Network Engineer, Signal Source Solutions who has extensive experience with in-building cellular network solutions including both passive and active DAS, Radio Dot , SpiderCloud and OneCell as well as the IP networking technology needed for interconnecting the components of these systems. The ideal candidate has worked at either Verizon, AT&T or T-Mobile as part of their in-building teams and/or has direct experience supporting these network operators having worked at one of the large in-building system OEMs such as ADRF, Commscope, Corning, Ericsson, JMA or SOLiD. The Network Engineer is responsible for both pre-sales technical analysis and the successful deployment of radio systems that support AT&T, Verizon and T-Mobile signal on in-building cellular networks. The Network Engineer will have extensive experience in both in-building cellular system architecture as well as in IP networking, firewall setup, VPN configurations, and other skills needed to design, configure and support the front haul and backhaul networks used to interconnect the RF components of an in-building cellular network. The Network Engineer will combine technical knowledge and cross-organizational skills to coordinate with co-workers managing other aspects of design, project management, and installation. The Network Engineer will directly work with technical staff at the customer site and with engineers at the mobile operators in both the planning and the deployment phases of a project. Key Responsibilities Work with CTS sales organizations to consult with prospects on their requirements and then create signal source bill of materials fitting both the technical requirements of the project as well as scaled to the financial needs of CTS and the customer. Coordinate with CTS in-building RF engineering teams to review iBwave designs and match signal source equipment and IP networking equipment with the DAS or small cell in-building cellular equipment proposed to the customer. Author documentation on rack layouts, IP network configuration, coax connections, and firewall configurations that allow technicians to correctly configure and physically install all the signal source equipment and connect it to the head end and Internet backhaul correctly. Be available to assist over the phone or travel to a site to provide assistance with configurations and troubleshooting of IP networking and signal source equipment. Troubleshoot and resolve problems in IP networking and signal source operation during deployments and also when problems occur with a deployed system during both standard working hours and off hours if called up. Qualifications Experience working as part of an in-building coverage team at AT&T, Verizon or T-Mobile, either as an employee of one of these companies or as a key supplier to these companies is required. Proven track record in designing and deploying in-building cellular networks required. Certifications or relevant work experience in IP networking, VPN configurations, and firewall deployments is required and experience specifically with Fortinet is preferred. Proficiency with the iBwave is required sufficient to review designs, make recommendations on improvements if needed, and to make necessary changes to the signal source equipment contained in the design. Experience working within groups responsible for rapid field deployments preferred. Experience working within groups using comprehensive project management tools to guide and track deployment activities preferred. Demonstrated ability for prioritizing activities, time management and organizing work activities. Highly motivated and self-driven with ability to identify and complete tasks without direct supervision. Strong communication and problem-solving skills. Ability to troubleshoot network problems and work under pressure during both business hours and if called upon, in off-hours. BS/BA degree, preferably in Engineering or equivalent experience. Salary 105-135K commensurate with experience This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI8bf849480f44-55155c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking for ENTRY LEVEL candidates and will provide on-the-job training . 50%-75% of travel within the South Florida area is required. JOB DESCRIPTION The Technician I position is on a team working on installation projects of DAS systems in the field. This is entry level and requires learning/training to become knowledgeable in the processes and techniques to complete the construction and testing of systems to meet CTS standards. Responsibilities: Follow the direction of Field Manager/ Lead Technician Part of Install team stringing coax and fiber cable Install Antennas and Equipment as directed Transporting materials Competent at pulling both Coax and Fiber Proficient at Coax Cable Termination Familiarity with Fusion splicing and fiber optic testing practices Basic computer skills Basic understanding of cable sweep test equipment and processes Understand frequency band, Protocols and terminology Physical Requirements: Ability to; carry tools, materials & ladders; climb ladders, lift up to 50lb as-needed, and complete any other physical tasks required in this role. Starting Pay: $18-24/hour (commensurate with experience) PIeb2c7a224a97-57035c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S. We specialize in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks for enterprise customers across the nation. We are seeking a Project Coordinator in the New Jersey area - an ideal next step for an early-career professional looking to grow into project management within the wireless industry. Role Overview The Project Coordinator supports senior Project Managers and Market Leaders in day-to-day project execution. This role is designed for someone eager to expand their project management skills by coordinating logistics, tracking progress, and ensuring project documentation and communication are accurate and timely. You will gain exposure to project scheduling, budgeting, and customer interactions while still receiving guidance and mentorship from experienced managers. Key Responsibilities Assist Project Managers in coordinating and monitoring project activities from launch to close-out. Support manpower scheduling and resource planning. Manage project documentation, including certifications, as-builts, and close-out packages. Handle project logistics such as shipping, receiving, inventory control, and material reuse. Prepare weekly reports and updates on project status for internal teams and customers. Track and verify invoices, payroll, and project-related expenses. Monitor and maintain asset tracking and certifications. Ensure project compliance with company standards and customer requirements. Requirements Experience: 1-3 years in telecommunications, construction, or a related technical role (wireless background preferred). Education: High school diploma required; Associate's or Bachelor's degree in a technical or business field preferred. Skills: Strong organizational and time-management skills. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook). Excellent written and verbal communication. Ability to work independently while collaborating with multiple teams. Compensation & Benefits Pay range: $28-$34/hr based on experience. Comprehensive benefits including Medical, Dental, Vision, PTO, Paid Holidays, and 401(k). Career development opportunities with training and mentorship to grow into a Project Manager role. PI2e273aaf8d27-96925c143e31-5e48-4549-b2d185386

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking a DAS Field Manager that will support Colorado and the Mountain Region (UT, WY, MT, NE, SD, ND). Flexible to travel to project sites daily in and around Greater Denver is required. Regional Travel may also be required as needed. If you think you may have what it takes, apply today ! Technical Skills/ Knowledge: Experience installing & managing Distributed Antenna System installations Ability to PIM & Sweep test. Previous Site Survey experience. Ability to read blue prints and Visio & iBwave drawings Thorough understanding of OTDR, Spectrum Analyzer (Anritsu), Signal Generator and similar test equipment. Basic understanding of RF Theory & RF Math Abilities or Requirements The DAS Field Manager is responsible for the day-to-day management of installation work at customer locations / job sites to ensure that the field crews and or technicians complete the assigned tasks, safely and to CTS standards of quality and professionalism. This would include managing any and all subcontractors / vendors who must also meet or exceed CTS standards for safety and quality. A Field Manager should be a self-starter with excellent communication skills as well as a professional demeanor, who strives to be the industry leader in his or her daily actions. A Field Manager should be able to handle multiple simultaneous projects depending on size, location and schedule offset. Responsibilities: Ability to manages 1-2 simultaneous medium sizes projects Logistics of Electronics and Materials, both ordering and inventory control Maintaining Project Schedules and Budgets to meet require goals Managing change orders should they be needed System commissioning & optimization Performing site surveys / data collection and produce bid documents for small to medium sized projects Closeout document data collection and package completion Customer Service while on the job site Adherence to all site & crew safety standards Weekly Reports/Updates and time card approvals Ability to lead install team stringing coax and fiber cable to include cable termination Proficiency with Fusion splicing and fiber optic testing Proficient at operation and understanding of all functions of test equipment, to include RF, cable, and fiber test gear Trouble shooting all systems to identify issues and recommend solutions Understand all major carrier's frequency band, protocols and terminology. Ability to reading the iBwave Design documentation and understanding the different installation components Thorough understanding of all CTS Products and Services Computer skills should include understanding of MS Word, Excel, Projects & Google Mail Proficient level of building code knowledge to be able to do a fully compliant installation Willingness to travel Wage $26- 32 per hour depending on experience This position is full time and includes Company Benefits (Health, Dental, FSA, 401(k), LTD/ STD, Life Insurance. Paid Time Off and Paid Holidays). PIb78a2e04e8-c143e31-5e48-4549-b2d185386