Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; we are a Digital family. Location: Fort Huachuca, AZ Digital Consultants is seeking an expert Principal T&E Integrator to serve as a senior technical integrator within our test team, responsible for harmonizing test and evaluation standards across five National Security programs. Leveraging extensive expertise in Test and Evaluation, this expert provides critical QA/QC, technical, and task management support to the Test Manager and Task Leads. The Principal T&E Integrator focuses on elevating the quality and consistency of test processes by mentoring teams on the development of milestone briefings, test plans, and evaluation reports. They will ensure high standards for data collection methodologies, analytical rigor, operational realism, and secure execution of all test activities. Ultimately, this role translates complex technical data, test anomalies, and system performance into high-impact, clear operational assessments, providing senior leaders with the trusted insights necessary for critical deployment decisions. Key Responsibilities: Track, drive, and perform rigorous Quality Assurance/Quality Control (QA/QC) on program-wide OT&E tasks and deliverables, directly supporting the Test Manager and Task Leads to ensure test plans and execution scenarios maintain high operational realism. Ensure executive-level operational assessments that translate complex technical data, anomalies, and system performance into clear insights for senior stakeholders. Mentor evaluation teams through complex data analysis, stress-testing data collection methodologies to ensure results are mathematically sound and operationally relevant. Support the evaluation of secure voice and data pipelines under simulated threat conditions to validate operational survivability and compliance. Oversee the integration of sensitive cryptographic systems, keyed assets, and secure communication networks throughout the testing lifecycle. Requirements: Required Clearance: Must possess and be able to maintain an active Top Secret/SCI security clearance with Polygraph. Education & Core Experience: Leadership Experience: 10+ years of leadership experience, including at least 4 years at the field grade officer, senior warrant officer, senior NCO, or civilian equivalent (e.g., O4/CW3/E8/GS-13) level supporting the Department of War (DoW). T&E Experience: 5+ years of dedicated Test & Evaluation (T&E) experience. Education: Master's degree in engineering, Cybersecurity, Computer Science, Operations Research, or a related technical field (or a bachelor's degree with 6 additional years of relevant experience). Domain Expertise & Leadership: Mastery of T&E methodologies, test design, and statistical data analysis. Exceptional technical writing and briefing skills tailored for senior military and civilian stakeholders/leadership. Proven ability to lead and mentor multi-disciplinary test teams, engineering specialists, and security personnel in high-pressure environments. Unwavering commitment to maintaining operational security, system integrity, and analytical excellence across all test programs. Desired/Preferred Qualifications: 10+ years of National Security Systems experience. Communications Security (COMSEC) operational or testing experience. Formal Government or DoD-approved COMSEC Custodian / COMSEC Management training. DoD 8570.01-M IAM Level III certification (e.g., CISSP, CISM, or GSLC) or IASAE Level III architecture certifications (e.g., CISSP-ISSAP, CISSP-ISSEP). Defense Acquisition: Demonstrated mastery of DAWIA T&E Level III standards (or equivalent GS-14/15 military/civilian T&E experience and training. Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
11/07/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; we are a Digital family. Location: Fort Huachuca, AZ Digital Consultants is seeking an expert Principal T&E Integrator to serve as a senior technical integrator within our test team, responsible for harmonizing test and evaluation standards across five National Security programs. Leveraging extensive expertise in Test and Evaluation, this expert provides critical QA/QC, technical, and task management support to the Test Manager and Task Leads. The Principal T&E Integrator focuses on elevating the quality and consistency of test processes by mentoring teams on the development of milestone briefings, test plans, and evaluation reports. They will ensure high standards for data collection methodologies, analytical rigor, operational realism, and secure execution of all test activities. Ultimately, this role translates complex technical data, test anomalies, and system performance into high-impact, clear operational assessments, providing senior leaders with the trusted insights necessary for critical deployment decisions. Key Responsibilities: Track, drive, and perform rigorous Quality Assurance/Quality Control (QA/QC) on program-wide OT&E tasks and deliverables, directly supporting the Test Manager and Task Leads to ensure test plans and execution scenarios maintain high operational realism. Ensure executive-level operational assessments that translate complex technical data, anomalies, and system performance into clear insights for senior stakeholders. Mentor evaluation teams through complex data analysis, stress-testing data collection methodologies to ensure results are mathematically sound and operationally relevant. Support the evaluation of secure voice and data pipelines under simulated threat conditions to validate operational survivability and compliance. Oversee the integration of sensitive cryptographic systems, keyed assets, and secure communication networks throughout the testing lifecycle. Requirements: Required Clearance: Must possess and be able to maintain an active Top Secret/SCI security clearance with Polygraph. Education & Core Experience: Leadership Experience: 10+ years of leadership experience, including at least 4 years at the field grade officer, senior warrant officer, senior NCO, or civilian equivalent (e.g., O4/CW3/E8/GS-13) level supporting the Department of War (DoW). T&E Experience: 5+ years of dedicated Test & Evaluation (T&E) experience. Education: Master's degree in engineering, Cybersecurity, Computer Science, Operations Research, or a related technical field (or a bachelor's degree with 6 additional years of relevant experience). Domain Expertise & Leadership: Mastery of T&E methodologies, test design, and statistical data analysis. Exceptional technical writing and briefing skills tailored for senior military and civilian stakeholders/leadership. Proven ability to lead and mentor multi-disciplinary test teams, engineering specialists, and security personnel in high-pressure environments. Unwavering commitment to maintaining operational security, system integrity, and analytical excellence across all test programs. Desired/Preferred Qualifications: 10+ years of National Security Systems experience. Communications Security (COMSEC) operational or testing experience. Formal Government or DoD-approved COMSEC Custodian / COMSEC Management training. DoD 8570.01-M IAM Level III certification (e.g., CISSP, CISM, or GSLC) or IASAE Level III architecture certifications (e.g., CISSP-ISSAP, CISSP-ISSEP). Defense Acquisition: Demonstrated mastery of DAWIA T&E Level III standards (or equivalent GS-14/15 military/civilian T&E experience and training. Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it's the Digital family. Digital Consultants is seeking a collaborative and driven Software Quality, Functional and Automation testing analyst . In this role, the ideal candidate will be an integral part of ensuring the delivery of high-quality software solutions. The successful candidate will work closely with SCRUM teams, developers, and program management to validate functional requirements while also contributing to the advancement of our automation testing capabilities. Location: Fort Huachuca, AZ Location: Hybrid, Onsite 3 days a week or as required by the customer JOB DUTIES AND RESPONSIBILITIES Analyze and validate user stories, technical specifications, and functional requirements to ensure comprehensive test coverage. Design, write, and execute detailed test cases, and test scenarios for functional, integration, and regression testing phases. Identify, document, and track software defects, at times collaborating with development teams to recreate or perform root-cause analysis. Work closely with teammates, SCRUM teams, software developers, and program management to ensure alignment on quality goals and project deliverables. Design, execute, and maintain functional test cases to validate that application features meet established requirements and acceptance criteria. Assist in the development, maintenance, and execution of automated testing scripts to increase test coverage and reduce manual testing efforts. Actively participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives to provide testing status and quality metrics. Requirements: Clearance: Secret Certifications: Requires at least 1 certification in area of specialization. SCRUM, Leading SAFe, T&E, automation, and/or AI in T&E certs are valuable recommended. Education, Background, and Years of Experience: Requires a Bachelor's degree with at least 4 years of experience; or an Associate's degree with at least 6 years of experience; or at least 60 semester hours of formal education working towards a Bachelor's degree and at least 6 years of experience; or 8 years of experience. One year of experience can be substituted by 15 semester hours completed towards an Associate's or Bachelor's degree. ADDITIONAL SKILLS & QUALIFICATIONS Excellent communication skills-written, verbal, and interpersonal. Ability to prioritize and execute tasks within restricted timeframes. Detail-oriented, able to work independently, self-motivated, and a proactive team player. Understanding of Agile/SCRUM principles and experience working within sprint-based development cycles. Preferred Skills Contract writing knowledge is a plus. Jira experience WORKING CONDITIONS Environmental Conditions - Sedentary. Strength Demands - N/A Physical Requirements - walk, climb stairs Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic. We provide reasonable accommodation to individuals who require assistance at any stage of the employment process. If you need assistance navigating Digital Consultants' job openings or applying for a position, please email or call . Please provide your contact information so we can assist you.
11/06/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it's the Digital family. Digital Consultants is seeking a collaborative and driven Software Quality, Functional and Automation testing analyst . In this role, the ideal candidate will be an integral part of ensuring the delivery of high-quality software solutions. The successful candidate will work closely with SCRUM teams, developers, and program management to validate functional requirements while also contributing to the advancement of our automation testing capabilities. Location: Fort Huachuca, AZ Location: Hybrid, Onsite 3 days a week or as required by the customer JOB DUTIES AND RESPONSIBILITIES Analyze and validate user stories, technical specifications, and functional requirements to ensure comprehensive test coverage. Design, write, and execute detailed test cases, and test scenarios for functional, integration, and regression testing phases. Identify, document, and track software defects, at times collaborating with development teams to recreate or perform root-cause analysis. Work closely with teammates, SCRUM teams, software developers, and program management to ensure alignment on quality goals and project deliverables. Design, execute, and maintain functional test cases to validate that application features meet established requirements and acceptance criteria. Assist in the development, maintenance, and execution of automated testing scripts to increase test coverage and reduce manual testing efforts. Actively participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives to provide testing status and quality metrics. Requirements: Clearance: Secret Certifications: Requires at least 1 certification in area of specialization. SCRUM, Leading SAFe, T&E, automation, and/or AI in T&E certs are valuable recommended. Education, Background, and Years of Experience: Requires a Bachelor's degree with at least 4 years of experience; or an Associate's degree with at least 6 years of experience; or at least 60 semester hours of formal education working towards a Bachelor's degree and at least 6 years of experience; or 8 years of experience. One year of experience can be substituted by 15 semester hours completed towards an Associate's or Bachelor's degree. ADDITIONAL SKILLS & QUALIFICATIONS Excellent communication skills-written, verbal, and interpersonal. Ability to prioritize and execute tasks within restricted timeframes. Detail-oriented, able to work independently, self-motivated, and a proactive team player. Understanding of Agile/SCRUM principles and experience working within sprint-based development cycles. Preferred Skills Contract writing knowledge is a plus. Jira experience WORKING CONDITIONS Environmental Conditions - Sedentary. Strength Demands - N/A Physical Requirements - walk, climb stairs Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic. We provide reasonable accommodation to individuals who require assistance at any stage of the employment process. If you need assistance navigating Digital Consultants' job openings or applying for a position, please email or call . Please provide your contact information so we can assist you.
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it's the Digital family. Digital Consultants is looking for a seasoned Data Center Architect to lead the planning, design, and execution of large-scale data center migration projects. This role is responsible for creating migration strategies that reduce risk and downtime while ensuring strong scalability, performance, and security. The ideal candidate has deep expertise across data center infrastructure, virtualization, storage, networking, and cloud integration, and thrives in fast-paced, transformation-focused environments. Design and lead end-to-end data center migration strategies, including on-premises to on-premises transitions, data center consolidations, and hybrid or cloud-adjacent migrations. Assess current data center environments, dependencies, and risks to create detailed migration roadmaps and execution plans. Architect target-state data center designs that align with business objectives, security standards, and compliance requirements. Collaborate closely with infrastructure, network, storage, security, and application teams to coordinate and execute migration activities. Establish standards, best practices, and architectural frameworks to support ongoing data center operations and future scalability. Lead technical decision-making across virtualization platforms, storage solutions, networking architectures, backup strategies, and disaster recovery planning. Oversee migration execution, including cutover planning, validation activities, and post-migration optimization. Identify and mitigate performance, availability, data integrity, and security risks throughout the migration lifecycle. Produce comprehensive documentation such as architecture diagrams, runbooks, migration plans, and operational handoff materials. Provide technical leadership, mentorship, and guidance to engineering and operations teams. Investigates the technical capabilities of company services and competing equipment and/or solutions. Stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower-level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Provides customer liaison and support for business development activities and to understand and shape requirements. Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers. Participates in system conceptual design and documentation of the design concepts. Designs, creates, and builds network services, equipment and devices. Requirements: Education: Bachelor's Degree with 12+ yrs experience Clearance: Top Secret/SCI Certification: DoD 8140 IAT Level II certification (Security+ CE,CCNA- Security,CySA+,CND) Deep expertise in data center infrastructure, including compute, storage, and networking Strong understanding of virtualization platforms (VMware, Hyper-V, KVM, etc.) Proficiency in designing and executing large-scale data center migrations Knowledge of cloud platforms and hybrid/cloud-adjacent architectures Experience with storage architectures (SAN, NAS, object storage) Advanced networking knowledge, including routing, switching, firewalls, and load balancing Familiarity with backup, recovery, and disaster recovery strategies Strong understanding of security frameworks, compliance requirements, and risk mitigation Ability to develop architectural standards, frameworks, and documentation Experience with automation and orchestration tools (PowerShell, Ansible, etc.) Proficiency in dependency mapping, workload analysis, and capacity planning Preferred Skills and Experience Strong problem-solving, analytical, and troubleshooting skills Excellent communication and cross-team collaboration skills Ability to lead technical teams and provide mentorship Experience with DOD Networks (NIPR, SIPR, JWICS) Experience working in fast-paced, transformation-driven environments Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic. We provide reasonable accommodation to individuals who require assistance at any stage of the employment process. If you need assistance navigating Digital Consultants' job openings or applying for a position, please email or call . Please provide your contact information so we can assist you.
11/04/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it's the Digital family. Digital Consultants is looking for a seasoned Data Center Architect to lead the planning, design, and execution of large-scale data center migration projects. This role is responsible for creating migration strategies that reduce risk and downtime while ensuring strong scalability, performance, and security. The ideal candidate has deep expertise across data center infrastructure, virtualization, storage, networking, and cloud integration, and thrives in fast-paced, transformation-focused environments. Design and lead end-to-end data center migration strategies, including on-premises to on-premises transitions, data center consolidations, and hybrid or cloud-adjacent migrations. Assess current data center environments, dependencies, and risks to create detailed migration roadmaps and execution plans. Architect target-state data center designs that align with business objectives, security standards, and compliance requirements. Collaborate closely with infrastructure, network, storage, security, and application teams to coordinate and execute migration activities. Establish standards, best practices, and architectural frameworks to support ongoing data center operations and future scalability. Lead technical decision-making across virtualization platforms, storage solutions, networking architectures, backup strategies, and disaster recovery planning. Oversee migration execution, including cutover planning, validation activities, and post-migration optimization. Identify and mitigate performance, availability, data integrity, and security risks throughout the migration lifecycle. Produce comprehensive documentation such as architecture diagrams, runbooks, migration plans, and operational handoff materials. Provide technical leadership, mentorship, and guidance to engineering and operations teams. Investigates the technical capabilities of company services and competing equipment and/or solutions. Stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower-level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Provides customer liaison and support for business development activities and to understand and shape requirements. Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers. Participates in system conceptual design and documentation of the design concepts. Designs, creates, and builds network services, equipment and devices. Requirements: Education: Bachelor's Degree with 12+ yrs experience Clearance: Top Secret/SCI Certification: DoD 8140 IAT Level II certification (Security+ CE,CCNA- Security,CySA+,CND) Deep expertise in data center infrastructure, including compute, storage, and networking Strong understanding of virtualization platforms (VMware, Hyper-V, KVM, etc.) Proficiency in designing and executing large-scale data center migrations Knowledge of cloud platforms and hybrid/cloud-adjacent architectures Experience with storage architectures (SAN, NAS, object storage) Advanced networking knowledge, including routing, switching, firewalls, and load balancing Familiarity with backup, recovery, and disaster recovery strategies Strong understanding of security frameworks, compliance requirements, and risk mitigation Ability to develop architectural standards, frameworks, and documentation Experience with automation and orchestration tools (PowerShell, Ansible, etc.) Proficiency in dependency mapping, workload analysis, and capacity planning Preferred Skills and Experience Strong problem-solving, analytical, and troubleshooting skills Excellent communication and cross-team collaboration skills Ability to lead technical teams and provide mentorship Experience with DOD Networks (NIPR, SIPR, JWICS) Experience working in fast-paced, transformation-driven environments Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic. We provide reasonable accommodation to individuals who require assistance at any stage of the employment process. If you need assistance navigating Digital Consultants' job openings or applying for a position, please email or call . Please provide your contact information so we can assist you.
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
10/02/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.