Hose-mccann Telephone Co.

Job DescriptionJob DescriptionJob Title Technical Engineer (On-Site Service Engineer) Location On-site at shipyards, ports, vessels, and customer facilities (domestic & international travel required) Job Summary The Technical Engineer (On-Site Service Engineer) is responsible for the installation, commissioning, maintenance, troubleshooting, and repair of maritime manufacturing equipment and systems at customer sites. This role serves as the technical face of the company, ensuring reliable operation of products while delivering high-quality service and customer support in demanding marine environments. Key ResponsibilitiesOn-Site Technical Support Install, commission, and test maritime equipment and systems on vessels and at shipyards Perform routine maintenance, inspections, and system upgrades Diagnose and troubleshoot mechanical, electrical, hydraulic, and/or automation issues Execute repairs efficiently to minimize vessel downtime Customer & Field Support Provide technical guidance and training to ship crews, operators, and client engineers Act as the primary technical contact during on-site service visits Prepare service reports, maintenance records, and technical documentation Communicate findings and recommendations to customers and internal teams Compliance & Safety Ensure work complies with maritime regulations, classification society rules, and company standards Follow safety procedures for shipboard and shipyard environments Support audits, inspections, and commissioning approvals when required Collaboration & Continuous Improvement Work closely with engineering, production, and sales teams to resolve field issues Provide feedback from the field to improve product design and reliability Support factory acceptance tests (FAT) and harbor/sea trials when needed Qualifications & ExperienceEducation Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Marine Engineering, or a related field Experience 2-5+ years of experience in on-site service, field engineering, or marine technical support Experience with maritime equipment such as propulsion systems, deck machinery, automation systems, power systems, or industrial machinery (depending on company focus) Technical Skills Strong troubleshooting skills in mechanical, electrical, and/or control systems Ability to read and interpret technical drawings, schematics, and manuals Familiarity with marine standards, class societies (DNV, ABS, LR, BV, etc.), and shipyard operations Proficiency with service tools, testing equipment, and diagnostic software Soft Skills Strong problem-solving and analytical mindset Excellent communication and customer-facing skills Ability to work independently in remote or high-pressure environments Flexible and adaptable to irregular schedules and urgent service calls Travel & Working Conditions Frequent travel, including international assignments Work onboard vessels, in shipyards, ports, and offshore environments Willingness to work extended hours when required during commissioning or breakdowns