Enable Resource Group LLC

Job Description Job Description This is an onsite position. Applicant must be local to the Nashville, TN area Enable Resource Group is seeking a mission-minded onsite IT Systems Technician to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we're in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As an onsite Systems Technician, you will be responsible for troubleshooting and providing resolutions related to technology issues for Enable clients. Due to the significance of your direct contact with clients, you are an integral part of our support model. You will possess a service attitude, troubleshooting mindset, technical competence, hunger to learn, professional demeanor, and ability to communicate tactfully. Your role extends beyond resolving client issues; you'll actively engage with clients and regularly build relationships, demonstrating excellent customer service along the way. Key Responsibilities: Serving as the initial point of contact for clients seeking remote technical assistance and ensuring reliable technology resolutions. Building client relationships through the use of active listening and empathetic behavior. Contributing to a collaborative team environment. Discovering and implementing resolutions successfully and efficiently through critical thinking skills. Tailoring explanations of complex technical concepts to meet clients where they are, empowering them by making those concepts easily understandable for all skill levels. Required Skills: 1-2 years in an IT support role troubleshooting Tier I - Tier II tickets or a bachelor's degree in a technical area of study Proficient technical skills in the following areas: Current experience supporting Microsoft 365 applications Proven knowledge with creating and managing users, groups, and objects within Active Directory and/or Entra ID Working knowledge of electronic ticketing systems Working knowledge of current Windows OS Ability to undergo and pass a background check in accordance with state and federal laws Preferred Skills: Basic networking concepts such as DHCP, DNS, TCP/IP and IP routing Microsoft 365 and Google Workspace administration Remote administration concepts and tools Windows-based print servers Process/task automation solutions in business or other environments Experience with managed services tools from vendors such as ConnectWise, Datto/Kaseya, etc. Professional certifications: A+, Network+, Security+, Microsoft certifications, etc. A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: Fantastic company culture Great work/life balance Competitive salary Competitive health benefits 3 weeks of PTO & major holidays 401k with a match Growth opportunities And much more! By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Job Description Job Description Must live in the Nashville, TN, Houston, TX, or Dallas/Fort Worth, TX area- This is an onsite position. Enable Resource Group is seeking a mission-minded Senior Engineer to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we're in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As a Senior Engineer, you will assess, design, implement, and oversee network, server, and cloud infrastructures for multiple client environments. You'll utilize your technical expertise, deep troubleshooting skills, and practice with root-cause analysis to guarantee excellent service delivery and environment health at the highest technical level. The solutions you implement will directly represent the technical and organizational goals of Enable clients, while prioritizing the security of their systems. Key Responsibilities: Architect (design) solutions for a wide range of environments, focusing on enterprise/hospitality -class wired and wireless networks, virtual server infrastructures, and cloud platforms. Implement and maintain: Enterprise/hospitality -class wired and wireless networks Virtual and physical server solutions that can scale from SMB to enterprise-class Cloud solutions in Microsoft 365 (or other platforms) that require robust email, file storage, and collaboration services Cloud, local, and hybrid Voice over IP solutions Robust business continuity solutions focusing on the technical aspects of backup and disaster recovery Assess client and prospect-client environments from a technical infrastructure perspective. Maintain client infrastructure through virtual ownership, performing migrations, recommending upgrades, leading and mentoring technical teams in implementation, prioritizing security, and more. Perform root-cause analysis on escalated issues from the Enable technical team. Communicate clearly, relationally, effectively, and appropriately with technical and non-technical clients, including training and mentorship of other engineers. Required Competencies: Experience in MSP and business-class environments Switching and Routing - Ability to design, implement, and maintain enterprise/hospitality class networks including layer 2/3, UTM Firewall deployment, QoS, Spanning Tree, core switch and firewall routing, IPSec VPNs, and Zero Trust models. Wireless Networking - Ability to design, implement, and maintain enterprise/hospitality class wireless network. Deep understanding of spectrums, frequencies, and interference avoidance configuration. Voice over IP solutions - Ability to design, implement, and maintain VoIP systems that require Session Border Controllers. Microsoft 365 - Ability to create and maintain new cloud tenants that require robust email, file storage, and collaboration services according to the best security practices including Conditional Access. (Google Workspace experience may be considered.) Windows Server - Design, Implement, and maintain Windows Server for Hyper-V, Domain Controller, DHCP, DNS, File Services, and Group Policy. Experience in AD Connect and related technologies. (Related experience in VMWare accepted.) Deep understanding of cybersecurity threats and best practices. Ability to perform: Design and implementation of all of the above solutions Root Cause Analysis across multiple IT domains Implementation of technical business continuity solutions adhering to the 3-2-1 model Ability to undergo and pass a background check in accordance with state and federal laws Valid drivers' license and reliable transportation Ability to lift at least 50 lbs. Preferred Skills: Microsoft certifications Experience with: Large churches or nonprofit environments macOS management with MDM (Mosyle preferred) Implementation and maintenance of Microsoft Teams as a phone system Azure networking and server implementation and management A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: Fantastic company culture Great work/life balance Competitive salary Competitive health benefits 3 weeks of PTO & major holidays 401k with a match Growth opportunities And much more! To find out more information about Enable and our mission, visit our website at By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Job Description Job Description Must live in the Nashville, TN, Houston, TX, or Dallas/Fort Worth, TX area- This is an onsite position. Enable Resource Group is seeking a mission-minded Senior Engineer to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we're in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As a Senior Engineer, you will assess, design, implement, and oversee network, server, and cloud infrastructures for multiple client environments. You'll utilize your technical expertise, deep troubleshooting skills, and practice with root-cause analysis to guarantee excellent service delivery and environment health at the highest technical level. The solutions you implement will directly represent the technical and organizational goals of Enable clients, while prioritizing the security of their systems. Key Responsibilities: Architect (design) solutions for a wide range of environments, focusing on enterprise/hospitality -class wired and wireless networks, virtual server infrastructures, and cloud platforms. Implement and maintain: Enterprise/hospitality -class wired and wireless networks Virtual and physical server solutions that can scale from SMB to enterprise-class Cloud solutions in Microsoft 365 (or other platforms) that require robust email, file storage, and collaboration services Cloud, local, and hybrid Voice over IP solutions Robust business continuity solutions focusing on the technical aspects of backup and disaster recovery Assess client and prospect-client environments from a technical infrastructure perspective. Maintain client infrastructure through virtual ownership, performing migrations, recommending upgrades, leading and mentoring technical teams in implementation, prioritizing security, and more. Perform root-cause analysis on escalated issues from the Enable technical team. Communicate clearly, relationally, effectively, and appropriately with technical and non-technical clients, including training and mentorship of other engineers. Required Competencies: Experience in MSP and business-class environments Switching and Routing - Ability to design, implement, and maintain enterprise/hospitality class networks including layer 2/3, UTM Firewall deployment, QoS, Spanning Tree, core switch and firewall routing, IPSec VPNs, and Zero Trust models. Wireless Networking - Ability to design, implement, and maintain enterprise/hospitality class wireless network. Deep understanding of spectrums, frequencies, and interference avoidance configuration. Voice over IP solutions - Ability to design, implement, and maintain VoIP systems that require Session Border Controllers. Microsoft 365 - Ability to create and maintain new cloud tenants that require robust email, file storage, and collaboration services according to the best security practices including Conditional Access. (Google Workspace experience may be considered.) Windows Server - Design, Implement, and maintain Windows Server for Hyper-V, Domain Controller, DHCP, DNS, File Services, and Group Policy. Experience in AD Connect and related technologies. (Related experience in VMWare accepted.) Deep understanding of cybersecurity threats and best practices. Ability to perform: Design and implementation of all of the above solutions Root Cause Analysis across multiple IT domains Implementation of technical business continuity solutions adhering to the 3-2-1 model Ability to undergo and pass a background check in accordance with state and federal laws Valid drivers' license and reliable transportation Ability to lift at least 50 lbs. Preferred Skills: Microsoft certifications Experience with: Large churches or nonprofit environments macOS management with MDM (Mosyle preferred) Implementation and maintenance of Microsoft Teams as a phone system Azure networking and server implementation and management A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: Fantastic company culture Great work/life balance Competitive salary Competitive health benefits 3 weeks of PTO & major holidays 401k with a match Growth opportunities And much more! To find out more information about Enable and our mission, visit our website at By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Job Description Job Description This is an onsite position. Applicant must be local to the Nashville, TN area Enable Resource Group is seeking a mission-minded onsite IT Systems Technician to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we're in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As an onsite Systems Technician, you will be responsible for troubleshooting and providing resolutions related to technology issues for Enable clients. Due to the significance of your direct contact with clients, you are an integral part of our support model. You will possess a service attitude, troubleshooting mindset, technical competence, hunger to learn, professional demeanor, and ability to communicate tactfully. Your role extends beyond resolving client issues; you'll actively engage with clients and regularly build relationships, demonstrating excellent customer service along the way. Key Responsibilities: Serving as the initial point of contact for clients seeking remote technical assistance and ensuring reliable technology resolutions. Building client relationships through the use of active listening and empathetic behavior. Contributing to a collaborative team environment. Discovering and implementing resolutions successfully and efficiently through critical thinking skills. Tailoring explanations of complex technical concepts to meet clients where they are, empowering them by making those concepts easily understandable for all skill levels. Required Skills: 1-2 years in an IT support role troubleshooting Tier I - Tier II tickets or a bachelor's degree in a technical area of study Proficient technical skills in the following areas: Current experience supporting Microsoft 365 applications Proven knowledge with creating and managing users, groups, and objects within Active Directory and/or Entra ID Working knowledge of electronic ticketing systems Working knowledge of current Windows OS Ability to undergo and pass a background check in accordance with state and federal laws Preferred Skills: Basic networking concepts such as DHCP, DNS, TCP/IP and IP routing Microsoft 365 and Google Workspace administration Remote administration concepts and tools Windows-based print servers Process/task automation solutions in business or other environments Experience with managed services tools from vendors such as ConnectWise, Datto/Kaseya, etc. Professional certifications: A+, Network+, Security+, Microsoft certifications, etc. A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: Fantastic company culture Great work/life balance Competitive salary Competitive health benefits 3 weeks of PTO & major holidays 401k with a match Growth opportunities And much more! By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!