Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Network Engineer is responsible for the architecture, design, implementation, and engineering of the organization's enterprise network infrastructure across on-premises and cloud environments. This role establishes network standards, designs scalable and secure network solutions, manages enterprise firewalls and connectivity, and provides escalation support to IT Operations for complex network issues. The Network Engineer works closely with Systems Engineering, Cloud Infrastructure Engineering, and Security teams to ensure reliable, secure, and scalable connectivity across the organization. This role is part of the IT Engineering team and is responsible for network architecture, standards, and engineering. Day-to-day operational tasks and routine network changes may be performed by IT Operations, while the Network Engineer provides design guidance, standards, escalation support, and infrastructure planning. Key Responsibilities Network Architecture Design, Implementation & Maintenance- Designs, implements, and maintains enterprise network architecture-including routing, switching, firewalls, wireless, VPNs, WAN/ISP connectivity, segmentation, and site networking-to ensure secure, scalable, and reliable infrastructure Network Performance, Monitoring & Troubleshooting- Monitors network health, performance, and capacity; manages network monitoring and alerting tools; and provides advanced troubleshooting and outage support to ensure high availability and rapid incident resolution Network Security & Compliance- Collaborates with Security to design and enforce secure network architectures, including segmentation, intrusion detection/prevention, firewalls, access controls, and compliance with change management and security standards Cloud & Hybrid Network Connectivity- Supports and optimizes cloud and hybrid network environments-including AWS, Azure, VPNs, gateways, and private networking-to ensure seamless connectivity across on premises and cloud infrastructure Cross Functional Collaboration, Vendors & Project Support- Works closely with Engineering, Operations, Security, Cloud teams, vendors, and service providers to support deployments, upgrades, office expansions, lifecycle management, and infrastructure projects Documentation, Standards, Automation & Continuous Improvement- Maintains network diagrams, architecture documentation, and configuration standards while evaluating new technologies, implementing automation/scripting, and driving modernization and resilience improvements Other duties as assigned Qualifications Education: Bachelor's degree in computer science, information technology, network engineering, or related field OR equivalent practical experience (5+ years in network engineering or infrastructure roles) (Required) Licensure/Certification: Cisco Certified Network Associate (CCNA) (Preferred) Cisco Certified Network Professional (CCNP) (Preferred) CompTIA Network+ (Preferred) Cloud networking certifications (AWS Advanced Networking, Azure Networking) (Preferred) Experience: 5+ years of experience designing, implementing, and supporting enterprise network infrastructure in a multi-site, cloud-integrated, or hybrid environment (Required) Experience with routers, switches, firewalls, and VPNs (Required) Experience diagnosing and resolving network outages and performance issues (Required) Knowledge, Skills, & Abilities: Knowledge of enterprise networking concepts (TCP/IP, DNS, DHCP, routing, switching); network security principles; LAN/WAN architecture and protocols; firewall and VPN technologies; and network monitoring and diagnostics tools (Required) Knowledge of cloud networking (AWS, Azure, GCP); software-defined networking (SDN); zero-trust networking frameworks; and network automation tools (Required) Network configuration and troubleshooting skills (Required) Network capacity planning and performance analysis skills (Required) Firewall and routing configuration skills (Required) Performance monitoring and analysis skills (Required) Network architecture design and documentation skills (Required) Network documentation and diagramming skills (Required) Incident response and problem resolution skills (Required) Network automation using scripting (Python, Ansible) skills (Preferred) Cloud networking configuration skills (Preferred) Hybrid cloud networking architecture knowledge (Preferred) Load balancing and traffic management skills (Preferred) Network segmentation and security architecture knowledge (Required) WAN and ISP connectivity management knowledge (Required) High availability and disaster recovery networking knowledge (Required) Vendor and service provider coordination skills (Preferred) Change management and infrastructure documentation standards knowledge (Preferred) Ability to diagnose and resolve complex network issues quickly (Required) Ability to work independently on technical infrastructure problems (Required) Ability to communicate technical concepts clearly to technical and non-technical teams (Required) Ability to manage multiple infrastructure priorities simultaneously (Required) Ability to design scalable network architectures (Preferred) Ability to lead infrastructure improvement initiatives (Preferred) Ability to evaluate and implement new networking technologies (Preferred) Work Environment Location: Hybrid Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal IT Infrastructure, IT Security, Cloud/DevOps Engineering, Help Desk/Technical Support, and Engineering/Product teams. This role may also have meetings with external network hardware vendors, internet service providers, and managed infrastructure partner representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
04/26/2026
Full time
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Network Engineer is responsible for the architecture, design, implementation, and engineering of the organization's enterprise network infrastructure across on-premises and cloud environments. This role establishes network standards, designs scalable and secure network solutions, manages enterprise firewalls and connectivity, and provides escalation support to IT Operations for complex network issues. The Network Engineer works closely with Systems Engineering, Cloud Infrastructure Engineering, and Security teams to ensure reliable, secure, and scalable connectivity across the organization. This role is part of the IT Engineering team and is responsible for network architecture, standards, and engineering. Day-to-day operational tasks and routine network changes may be performed by IT Operations, while the Network Engineer provides design guidance, standards, escalation support, and infrastructure planning. Key Responsibilities Network Architecture Design, Implementation & Maintenance- Designs, implements, and maintains enterprise network architecture-including routing, switching, firewalls, wireless, VPNs, WAN/ISP connectivity, segmentation, and site networking-to ensure secure, scalable, and reliable infrastructure Network Performance, Monitoring & Troubleshooting- Monitors network health, performance, and capacity; manages network monitoring and alerting tools; and provides advanced troubleshooting and outage support to ensure high availability and rapid incident resolution Network Security & Compliance- Collaborates with Security to design and enforce secure network architectures, including segmentation, intrusion detection/prevention, firewalls, access controls, and compliance with change management and security standards Cloud & Hybrid Network Connectivity- Supports and optimizes cloud and hybrid network environments-including AWS, Azure, VPNs, gateways, and private networking-to ensure seamless connectivity across on premises and cloud infrastructure Cross Functional Collaboration, Vendors & Project Support- Works closely with Engineering, Operations, Security, Cloud teams, vendors, and service providers to support deployments, upgrades, office expansions, lifecycle management, and infrastructure projects Documentation, Standards, Automation & Continuous Improvement- Maintains network diagrams, architecture documentation, and configuration standards while evaluating new technologies, implementing automation/scripting, and driving modernization and resilience improvements Other duties as assigned Qualifications Education: Bachelor's degree in computer science, information technology, network engineering, or related field OR equivalent practical experience (5+ years in network engineering or infrastructure roles) (Required) Licensure/Certification: Cisco Certified Network Associate (CCNA) (Preferred) Cisco Certified Network Professional (CCNP) (Preferred) CompTIA Network+ (Preferred) Cloud networking certifications (AWS Advanced Networking, Azure Networking) (Preferred) Experience: 5+ years of experience designing, implementing, and supporting enterprise network infrastructure in a multi-site, cloud-integrated, or hybrid environment (Required) Experience with routers, switches, firewalls, and VPNs (Required) Experience diagnosing and resolving network outages and performance issues (Required) Knowledge, Skills, & Abilities: Knowledge of enterprise networking concepts (TCP/IP, DNS, DHCP, routing, switching); network security principles; LAN/WAN architecture and protocols; firewall and VPN technologies; and network monitoring and diagnostics tools (Required) Knowledge of cloud networking (AWS, Azure, GCP); software-defined networking (SDN); zero-trust networking frameworks; and network automation tools (Required) Network configuration and troubleshooting skills (Required) Network capacity planning and performance analysis skills (Required) Firewall and routing configuration skills (Required) Performance monitoring and analysis skills (Required) Network architecture design and documentation skills (Required) Network documentation and diagramming skills (Required) Incident response and problem resolution skills (Required) Network automation using scripting (Python, Ansible) skills (Preferred) Cloud networking configuration skills (Preferred) Hybrid cloud networking architecture knowledge (Preferred) Load balancing and traffic management skills (Preferred) Network segmentation and security architecture knowledge (Required) WAN and ISP connectivity management knowledge (Required) High availability and disaster recovery networking knowledge (Required) Vendor and service provider coordination skills (Preferred) Change management and infrastructure documentation standards knowledge (Preferred) Ability to diagnose and resolve complex network issues quickly (Required) Ability to work independently on technical infrastructure problems (Required) Ability to communicate technical concepts clearly to technical and non-technical teams (Required) Ability to manage multiple infrastructure priorities simultaneously (Required) Ability to design scalable network architectures (Preferred) Ability to lead infrastructure improvement initiatives (Preferred) Ability to evaluate and implement new networking technologies (Preferred) Work Environment Location: Hybrid Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal IT Infrastructure, IT Security, Cloud/DevOps Engineering, Help Desk/Technical Support, and Engineering/Product teams. This role may also have meetings with external network hardware vendors, internet service providers, and managed infrastructure partner representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Director of Engineering, the Lead Site Reliability Engineer (SRE) is a senior technical contributor responsible for building reliable, scalable software systems and the DevOps practices that support them. This role blends software engineering, operational excellence, and automation to improve the performance and resilience of Gifthealth's applications. We are seeking a Lead SRE to play a key part in enabling fast, safe delivery of customer-facing features. This role partners closely with product and application engineers to embed reliability, observability, and operational ownership directly into the development lifecycle, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Designs, builds, and maintains reliable, scalable software systems supporting Ruby on Rails applications Embs reliability, performance, and operational best practices into application code and development workflows Owns DevOps practices including CI/CD reliability, deployment strategies, and release safety Leads incident response, debugging, and root cause analysis across application and platform layers Implements and evolves observability (logging, metrics, tracing) within application and service code Partners with engineering teams on architecture, capacity planning, and technical standards Qualifications Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience in software engineering, SRE, or DevOps roles (Required) Licensure/Certification: Cloud platform certifications (AWS, GCP, Azure) (Preferred) SRE or DevOps-focused certifications (Preferred) Experience: 5+ years of experience in software engineering, SRE, or DevOps roles (Required) Hands-on experience building and operating Ruby on Rails applications in production (Required) Experience in owning production incidents and application-level reliability (Required) Experience in high-growth or scaling engineering organizations (Preferred) Experience working in regulated or customer-impact-sensitive environments (Preferred) Knowledge, Skills, & Abilities: Knowledge of Ruby on Rails application architecture and production operations; software reliability engineering principles (SLOs, SLIs, error budgets); and modern DevOps and CI/CD practices (Required) Knowledge of security and compliance considerations in production systems (Preferred) Strong software engineering skills (Ruby and/or comparable backend languages) (Required) Debugging and performance optimization of production applications skills (Required) CI/CD pipelines, deployment automation, and release tooling skills (Required) Monitoring and observability tooling (Datadog, New Relic, Prometheus, etc.) skills (Required) Infrastructure as Code (Terraform or similar) skills (Preferred) Containerization and orchestration (Docker) skills (Preferred) Ability to write production-quality code that improves system reliability (Required) Ability to collaborate with product and engineering teams to influence design decisions (Required) Ability to troubleshoot complex, cross-system failures (Required) Ability to mentor engineers on operational ownership and reliability practices (Preferred) Ability to balance speed of delivery with long-term system health (Preferred) Work Environment Location: Remote Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Backend and Full-Stack Engineers, Engineering Managers, and Product and Security teams. This role may also have meetings with external cloud and tooling vendor representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
04/26/2026
Full time
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Director of Engineering, the Lead Site Reliability Engineer (SRE) is a senior technical contributor responsible for building reliable, scalable software systems and the DevOps practices that support them. This role blends software engineering, operational excellence, and automation to improve the performance and resilience of Gifthealth's applications. We are seeking a Lead SRE to play a key part in enabling fast, safe delivery of customer-facing features. This role partners closely with product and application engineers to embed reliability, observability, and operational ownership directly into the development lifecycle, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Designs, builds, and maintains reliable, scalable software systems supporting Ruby on Rails applications Embs reliability, performance, and operational best practices into application code and development workflows Owns DevOps practices including CI/CD reliability, deployment strategies, and release safety Leads incident response, debugging, and root cause analysis across application and platform layers Implements and evolves observability (logging, metrics, tracing) within application and service code Partners with engineering teams on architecture, capacity planning, and technical standards Qualifications Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience in software engineering, SRE, or DevOps roles (Required) Licensure/Certification: Cloud platform certifications (AWS, GCP, Azure) (Preferred) SRE or DevOps-focused certifications (Preferred) Experience: 5+ years of experience in software engineering, SRE, or DevOps roles (Required) Hands-on experience building and operating Ruby on Rails applications in production (Required) Experience in owning production incidents and application-level reliability (Required) Experience in high-growth or scaling engineering organizations (Preferred) Experience working in regulated or customer-impact-sensitive environments (Preferred) Knowledge, Skills, & Abilities: Knowledge of Ruby on Rails application architecture and production operations; software reliability engineering principles (SLOs, SLIs, error budgets); and modern DevOps and CI/CD practices (Required) Knowledge of security and compliance considerations in production systems (Preferred) Strong software engineering skills (Ruby and/or comparable backend languages) (Required) Debugging and performance optimization of production applications skills (Required) CI/CD pipelines, deployment automation, and release tooling skills (Required) Monitoring and observability tooling (Datadog, New Relic, Prometheus, etc.) skills (Required) Infrastructure as Code (Terraform or similar) skills (Preferred) Containerization and orchestration (Docker) skills (Preferred) Ability to write production-quality code that improves system reliability (Required) Ability to collaborate with product and engineering teams to influence design decisions (Required) Ability to troubleshoot complex, cross-system failures (Required) Ability to mentor engineers on operational ownership and reliability practices (Preferred) Ability to balance speed of delivery with long-term system health (Preferred) Work Environment Location: Remote Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Backend and Full-Stack Engineers, Engineering Managers, and Product and Security teams. This role may also have meetings with external cloud and tooling vendor representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Prompt Engineer is responsible for refining, testing, and expanding Gifthealth's front-line customer support AI and automation tools. This role conducts regular audits of AI implementations, improves prompt accuracy and efficiency, and develops automated test suites to ensure quality. We are seeking a Prompt Engineer collaborate cross-functionally with Customer Service and Engineering to identify improvement opportunities, diagnose automation issues, and enhance the overall customer experience. This is a key individual contributor role that supports Gifthealth's strategy of building critical AI capabilities in-house, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Cleans up, improves, and optimizes existing AI prompts and workflows to reduce bloat and increase accuracy, efficiency, and customer satisfaction Creates and maintains a suite of automated and manual tests to ensure quality, prevents regression, and validates AI tool performance Conducts regular audits of current AI tool implementations and create comprehensive documentation for team members and leadership Audits samples of customer phone calls to verify accuracy of success rate metrics and diagnose issues with current automation tools Independently identifies areas for improvement in AI tools and propose strategic changes to address gaps or inefficiencies Works with Customer Service leadership to discover new opportunities where AI tools can reduce workload for live agents Collaborates with the Engineering team to request necessary API changes and new endpoints to support and enhance AI tools Qualifications Education: Bachelor's degree in computer science, information technology, linguistics, communications, or a related field OR 2-4 years of equivalent professional experience in prompt engineering, customer service operations, technical writing, or a closely related discipline (Required) Training in quality assurance, Six Sigma, or process improvement methodologies (Preferred) Licensure/Certification: Certifications or coursework in AI/ML, natural language processing, or prompt engineering (Preferred) Experience: 1-3 years of experience in customer service, technical support, or a user-facing operations role (Required) Demonstrated experience creating and improving internal procedures, workflows, or knowledge resources (Required) Prior experience with AI tools, prompt engineering, or conversational AI platforms (Preferred) Experience auditing or evaluating AI tool performance, including call monitoring or quality assurance (Preferred) Experience working in healthcare, pharmacy, or a regulated industry (Preferred) Knowledge, Skills, & Abilities: Knowledge of AI/LLM technologies, prompt engineering principles, and conversational AI systems; customer service operations, common customer interaction patterns, and issue resolution workflows; and quality assurance and testing methodologies for AI-driven tools (Required) Knowledge of advanced prompting techniques (e.g., Chain of Thought, few-shot prompting, retrieval-augmented generation); pharmacy or healthcare customer service environments; and API concepts and how AI tools integrate with backend systems (Preferred) Strong written and verbal communication skills, with emphasis on clear, customer-facing language skills (Required) Documentation and procedure development skills (Required) AI/automation testing frameworks and regression testing skills (Preferred) Technical writing and internal knowledge base development skills (Preferred) Ability to create, edit, and test AI prompts and automated workflows (Required) Ability to analyze call data, success metrics, and AI tool performance to identify issues and improvements (Required) Ability to work independently and self-direct priorities in a fully remote environment (Required) Ability to translate complex technical concepts into accessible language for non-technical stakeholders (Required) Ability to collaborate effectively across Engineering, Customer Service, and Leadership teams (Required) Ability to utilize data analysis tools for auditing call quality and metrics (Preferred) Ability to quickly learn and adapt to new AI technologies, tools, and techniques (Preferred) Ability to identify systemic issues from patterns in customer interaction data (Preferred) Work Environment Location: Hybrid/Remote Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Customer Service Leadership, Engineering, Product/Technology Leadership, and Quality Assurance teams. This role may also have meetings with third-party AI tool vendor representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
04/26/2026
Full time
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Prompt Engineer is responsible for refining, testing, and expanding Gifthealth's front-line customer support AI and automation tools. This role conducts regular audits of AI implementations, improves prompt accuracy and efficiency, and develops automated test suites to ensure quality. We are seeking a Prompt Engineer collaborate cross-functionally with Customer Service and Engineering to identify improvement opportunities, diagnose automation issues, and enhance the overall customer experience. This is a key individual contributor role that supports Gifthealth's strategy of building critical AI capabilities in-house, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Cleans up, improves, and optimizes existing AI prompts and workflows to reduce bloat and increase accuracy, efficiency, and customer satisfaction Creates and maintains a suite of automated and manual tests to ensure quality, prevents regression, and validates AI tool performance Conducts regular audits of current AI tool implementations and create comprehensive documentation for team members and leadership Audits samples of customer phone calls to verify accuracy of success rate metrics and diagnose issues with current automation tools Independently identifies areas for improvement in AI tools and propose strategic changes to address gaps or inefficiencies Works with Customer Service leadership to discover new opportunities where AI tools can reduce workload for live agents Collaborates with the Engineering team to request necessary API changes and new endpoints to support and enhance AI tools Qualifications Education: Bachelor's degree in computer science, information technology, linguistics, communications, or a related field OR 2-4 years of equivalent professional experience in prompt engineering, customer service operations, technical writing, or a closely related discipline (Required) Training in quality assurance, Six Sigma, or process improvement methodologies (Preferred) Licensure/Certification: Certifications or coursework in AI/ML, natural language processing, or prompt engineering (Preferred) Experience: 1-3 years of experience in customer service, technical support, or a user-facing operations role (Required) Demonstrated experience creating and improving internal procedures, workflows, or knowledge resources (Required) Prior experience with AI tools, prompt engineering, or conversational AI platforms (Preferred) Experience auditing or evaluating AI tool performance, including call monitoring or quality assurance (Preferred) Experience working in healthcare, pharmacy, or a regulated industry (Preferred) Knowledge, Skills, & Abilities: Knowledge of AI/LLM technologies, prompt engineering principles, and conversational AI systems; customer service operations, common customer interaction patterns, and issue resolution workflows; and quality assurance and testing methodologies for AI-driven tools (Required) Knowledge of advanced prompting techniques (e.g., Chain of Thought, few-shot prompting, retrieval-augmented generation); pharmacy or healthcare customer service environments; and API concepts and how AI tools integrate with backend systems (Preferred) Strong written and verbal communication skills, with emphasis on clear, customer-facing language skills (Required) Documentation and procedure development skills (Required) AI/automation testing frameworks and regression testing skills (Preferred) Technical writing and internal knowledge base development skills (Preferred) Ability to create, edit, and test AI prompts and automated workflows (Required) Ability to analyze call data, success metrics, and AI tool performance to identify issues and improvements (Required) Ability to work independently and self-direct priorities in a fully remote environment (Required) Ability to translate complex technical concepts into accessible language for non-technical stakeholders (Required) Ability to collaborate effectively across Engineering, Customer Service, and Leadership teams (Required) Ability to utilize data analysis tools for auditing call quality and metrics (Preferred) Ability to quickly learn and adapt to new AI technologies, tools, and techniques (Preferred) Ability to identify systemic issues from patterns in customer interaction data (Preferred) Work Environment Location: Hybrid/Remote Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Customer Service Leadership, Engineering, Product/Technology Leadership, and Quality Assurance teams. This role may also have meetings with third-party AI tool vendor representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The technology team at Gifthealth is where the innovation happens. We're responsible for developing and maintaining the software that powers all of our customer and internal facing products. Our software is used by patients, providers, pharmacies, and our own internal staff across the US. Key Responsibilities Create innovative solutions to meet our company's business and technical needs. Design, develop, and maintain high-quality software and test suites. Work on a highly collaborative and talented development team. Troubleshoot system issues and monitor performance. Collaborate with clients and cross-functional teams to develop solutions that meet requirements and compliance standards. Participate in code reviews and provide feedback to other engineers. Qualifications Strong proficiency in Ruby and Rails (or similar technologies), test suites (ex. minitest), and third party API integrations (ex. Twilio, Stripe, etc.). Proficiency in frontend technologies like Bootstrap, CSS, Javascript, etc. Proficiency in database technologies like Postgres. Experience with software development tools and processes such as Git, pull requests, Agile, etc. Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently as well as collaboratively with cross-functional teams Ability to take abstract business concepts and translate them into technical deliverables. At least 5 years of professional software engineering experience. Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation. Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings. Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
04/26/2026
Full time
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The technology team at Gifthealth is where the innovation happens. We're responsible for developing and maintaining the software that powers all of our customer and internal facing products. Our software is used by patients, providers, pharmacies, and our own internal staff across the US. Key Responsibilities Create innovative solutions to meet our company's business and technical needs. Design, develop, and maintain high-quality software and test suites. Work on a highly collaborative and talented development team. Troubleshoot system issues and monitor performance. Collaborate with clients and cross-functional teams to develop solutions that meet requirements and compliance standards. Participate in code reviews and provide feedback to other engineers. Qualifications Strong proficiency in Ruby and Rails (or similar technologies), test suites (ex. minitest), and third party API integrations (ex. Twilio, Stripe, etc.). Proficiency in frontend technologies like Bootstrap, CSS, Javascript, etc. Proficiency in database technologies like Postgres. Experience with software development tools and processes such as Git, pull requests, Agile, etc. Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently as well as collaboratively with cross-functional teams Ability to take abstract business concepts and translate them into technical deliverables. At least 5 years of professional software engineering experience. Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation. Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings. Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Director of Engineering, the Staff Software Engineer is a senior individual contributor responsible for designing, building, and scaling critical software systems that support Gifthealth's core products and operations. This role provides deep technical expertise, sets engineering standards, and leads complex initiatives across teams without direct people leadership responsibilities. We are seeking a Staff Software Engineer to partner closely with product, design, and engineering leadership to solve ambiguous problems and drive long-term technical strategy. This position has significant influence on system architecture, reliability, and developer effectiveness, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Designs and implements scalable, reliable, and secure software systems for core Gifthealth platforms Leads technical architecture decisions and drive long-term platform evolution Provides technical leadership, code reviews, and mentorship to engineers across teams Collaborates with Product, Design, and stakeholders to translate business needs into technical solutions Identifies and reduces technical debt; improve system performance, observability, and reliability Establishes and upholds engineering best practices, standards, and documentation Qualifications Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience (Required) Advanced degree in Computer Science or related technical field (Preferred) Licensure/Certification: None Experience: 8+ years of professional software engineering experience (Required) Demonstrated experience designing and operating production-grade systems at scale (Required) Experience operating in high-growth or regulated environments (Preferred) Prior experience functioning as a staff or principal-level engineer (Preferred) Knowledge, Skills, & Abilities: Knowledge of modern software architecture patterns (modularity, event-driven systems, APIs); Cloud-native systems (AWS, GCP, or Azure); and data modeling, distributed systems, and system reliability principles (Required) Knowledge of healthcare, pharmacy, or regulated industry environments (HIPAA); Domain-driven design and platform engineering concepts (Preferred) Advanced proficiency in at least one backend language (e.g., Ruby, Elixir, Python, Java, Go, or Node.js) (Required) Designing and reviewing complex systems and APIs skills (Required) Debugging and resolving production issues in distributed systems skills (Required) Frontend or mobile experience (Hotwire, React, TypeScript, etc.) skills (Preferred) Infrastructure-as-code and CI/CD tooling skills (Preferred) Ability to independently lead complex, ambiguous technical initiatives (Required) Ability to influence technical direction across teams without formal authority (Required) Ability to translate business strategy into scalable technical solutions (Preferred) Work Environment Location: Remote Schedule: Daytime hours Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Engineering Managers, Product Managers, Designers, Senior and Staff Engineers, and Infrastructure/Security teams. This role may also have meetings with external technology vendor and platform partner representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
04/26/2026
Full time
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Director of Engineering, the Staff Software Engineer is a senior individual contributor responsible for designing, building, and scaling critical software systems that support Gifthealth's core products and operations. This role provides deep technical expertise, sets engineering standards, and leads complex initiatives across teams without direct people leadership responsibilities. We are seeking a Staff Software Engineer to partner closely with product, design, and engineering leadership to solve ambiguous problems and drive long-term technical strategy. This position has significant influence on system architecture, reliability, and developer effectiveness, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Designs and implements scalable, reliable, and secure software systems for core Gifthealth platforms Leads technical architecture decisions and drive long-term platform evolution Provides technical leadership, code reviews, and mentorship to engineers across teams Collaborates with Product, Design, and stakeholders to translate business needs into technical solutions Identifies and reduces technical debt; improve system performance, observability, and reliability Establishes and upholds engineering best practices, standards, and documentation Qualifications Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience (Required) Advanced degree in Computer Science or related technical field (Preferred) Licensure/Certification: None Experience: 8+ years of professional software engineering experience (Required) Demonstrated experience designing and operating production-grade systems at scale (Required) Experience operating in high-growth or regulated environments (Preferred) Prior experience functioning as a staff or principal-level engineer (Preferred) Knowledge, Skills, & Abilities: Knowledge of modern software architecture patterns (modularity, event-driven systems, APIs); Cloud-native systems (AWS, GCP, or Azure); and data modeling, distributed systems, and system reliability principles (Required) Knowledge of healthcare, pharmacy, or regulated industry environments (HIPAA); Domain-driven design and platform engineering concepts (Preferred) Advanced proficiency in at least one backend language (e.g., Ruby, Elixir, Python, Java, Go, or Node.js) (Required) Designing and reviewing complex systems and APIs skills (Required) Debugging and resolving production issues in distributed systems skills (Required) Frontend or mobile experience (Hotwire, React, TypeScript, etc.) skills (Preferred) Infrastructure-as-code and CI/CD tooling skills (Preferred) Ability to independently lead complex, ambiguous technical initiatives (Required) Ability to influence technical direction across teams without formal authority (Required) Ability to translate business strategy into scalable technical solutions (Preferred) Work Environment Location: Remote Schedule: Daytime hours Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Engineering Managers, Product Managers, Designers, Senior and Staff Engineers, and Infrastructure/Security teams. This role may also have meetings with external technology vendor and platform partner representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Director of Engineering, the Lead Senior Software Engineer is responsible for leading the design, development, and delivery of scalable software solutions while providing technical leadership and people management for a team of 2-8 software engineers. This role combines hands-on engineering with team leadership, mentorship, and cross-functional collaboration to ensure high-quality, secure, and reliable systems that support Gifthealth's mission to improve access to affordable healthcare. We are seeking a Lead Senior Software Engineer to play a critical part in setting technical direction, driving execution, and fostering a strong engineering culture, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Leads design, development, and delivery of scalable, high-quality software solutions aligned with business priorities Provides technical leadership, code reviews, and architectural guidance to engineering team Manages, mentors, and supports a team of 2-8 software engineers, including performance feedback and career development Collaborates with product, design, operations, and other stakeholders to translate business requirements into technical solutions Oversees system reliability, performance monitoring, testing strategies, and production support Contributes to documentation, development standards, and continuous improvement of engineering processes Qualifications Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience (Required) Licensure/Certification: None Experience: 5-10 years of professional software engineering experience (Required) Demonstrated experience leading technical projects or small engineering teams (Required) Experience leading teams using Agile or similar delivery methodologies (Required) Experience with CI/CD pipelines and DevOps practices (Required) Prior experience managing or formally leading engineers (Preferred) Experience in high-growth startups or healthcare technology organizations (Preferred) Knowledge, Skills, & Abilities: Knowledge of Ruby and Ruby on Rails (Rails 7 or similar frameworks); modern web application architecture and RESTful APIs; relational databases (Postgres) and data modeling; and cloud platforms and production systems (Required) Knowledge of healthcare or regulated industry environments and scalable distributed systems and service-oriented architectures (Preferred) Strong software design and coding skills with emphasis on clean, maintainable, and testable code (Required) Technical leadership, code review, and architectural decision-making skills (Required) Team leadership, coaching, and mentoring skills (Required) Cross-functional communication and collaboration skills (Required) Ability to translate abstract business problems into technical solutions (Required) Ability to prioritize work and balance hands-on coding with leadership responsibilities (Required) Ability to influence technical direction and drive alignment across teams (Required) Ability to scale teams and systems in a high-growth environment (Preferred) Work Environment Location: Remote Schedule: Daytime hours, Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Product Management, Design/UX, Engineering, Operation and Client Services teams. This role may also have meetings with external third-party API vendor and technology partner representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
04/24/2026
Full time
Job DescriptionJob DescriptionDescription:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Director of Engineering, the Lead Senior Software Engineer is responsible for leading the design, development, and delivery of scalable software solutions while providing technical leadership and people management for a team of 2-8 software engineers. This role combines hands-on engineering with team leadership, mentorship, and cross-functional collaboration to ensure high-quality, secure, and reliable systems that support Gifthealth's mission to improve access to affordable healthcare. We are seeking a Lead Senior Software Engineer to play a critical part in setting technical direction, driving execution, and fostering a strong engineering culture, ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Leads design, development, and delivery of scalable, high-quality software solutions aligned with business priorities Provides technical leadership, code reviews, and architectural guidance to engineering team Manages, mentors, and supports a team of 2-8 software engineers, including performance feedback and career development Collaborates with product, design, operations, and other stakeholders to translate business requirements into technical solutions Oversees system reliability, performance monitoring, testing strategies, and production support Contributes to documentation, development standards, and continuous improvement of engineering processes Qualifications Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience (Required) Licensure/Certification: None Experience: 5-10 years of professional software engineering experience (Required) Demonstrated experience leading technical projects or small engineering teams (Required) Experience leading teams using Agile or similar delivery methodologies (Required) Experience with CI/CD pipelines and DevOps practices (Required) Prior experience managing or formally leading engineers (Preferred) Experience in high-growth startups or healthcare technology organizations (Preferred) Knowledge, Skills, & Abilities: Knowledge of Ruby and Ruby on Rails (Rails 7 or similar frameworks); modern web application architecture and RESTful APIs; relational databases (Postgres) and data modeling; and cloud platforms and production systems (Required) Knowledge of healthcare or regulated industry environments and scalable distributed systems and service-oriented architectures (Preferred) Strong software design and coding skills with emphasis on clean, maintainable, and testable code (Required) Technical leadership, code review, and architectural decision-making skills (Required) Team leadership, coaching, and mentoring skills (Required) Cross-functional communication and collaboration skills (Required) Ability to translate abstract business problems into technical solutions (Required) Ability to prioritize work and balance hands-on coding with leadership responsibilities (Required) Ability to influence technical direction and drive alignment across teams (Required) Ability to scale teams and systems in a high-growth environment (Preferred) Work Environment Location: Remote Schedule: Daytime hours, Monday through Friday with night and weekend hours on occasion as determined by the needs of the business. Regular meetings with internal Product Management, Design/UX, Engineering, Operation and Client Services teams. This role may also have meetings with external third-party API vendor and technology partner representatives. Key Essential Functions Must be able to remain in a stationary position for extended periods while writing or reviewing documentation Must be able to work on a computer for the entire shift Must be able to attend virtual meetings with cross-functional teams. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements: