ARCTICOM LLC

About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: DevSecOps Engineer Location - Kettering, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $160k - $175k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Participate and contribute to a team of resources with the collective knowledge, skills and provide subject matter expertise in Oracle EBS solution Architecture, Oracle Database, Real Application Clusters, Governance Risk & Compliance, Oracle Discoverer, User Productivity Kit, Service Oriented Architecture (SOA) suite, BPEL, Oracle Single Sign-on, Oracle Access Manager, Oracle Internet Directory, Application Development Framework, Oracle Data Integrator, Oracle OEM, Fusion Middleware, OBIEE, Flex Deploy, and Groovy programming language in a Cloud environment. Evaluate existing and new releases of high-level Enterprise architectures to verify and document compliance as well as identify compliance gaps. Expertise to align system requirements with functional business processes of advanced supply chain planning and requirements; maintenance, repair and overhaul; and financial management processes ensuring proposed solutions align to enterprise Research and expand the technical architecture to support the functional capability, system performance, scalability and Cybersecurity needs of the application and supporting Understand, validate, plan and track the holistic view of the solution software, hardware, integration, compatibility and alignment to overall Monitor and evaluate the impact of software, hardware, network and Cybersecurity design changes relative to middle-tier configuration, redundancy, performance, and scalability. Develop physical and logical architecture documentation as necessary to support required compliance requirements. Provide planning for migration to new hardware, platforms, or to the Cloud. Support implementation and execution of system design; including software, hardware, network, and Cybersecurity. Research and expand the technical architecture to support the functional capability, system performance, scalability and Cybersecurity needs of the application and underlying infrastructure. Understand, validate, plan, and track the holistic view of the solution software, hardware, integration, compatibility, and alignment to overall mission. Monitor and evaluate the impact of software, hardware, network, and Cybersecurity design changes relative to middle-tier configuration, redundancy, performance, and scalability. Develop physical and logical architecture artifacts as necessary to tracks required compliance requirements. Evaluate existing and new releases of high-level enterprise architectures to verify and document compliance as well as identify compliance gaps. Configure and manage virtualized environments, SAN and NAS storage, and networking. Perform software installations, patching, configurations, and product integration. Contribute to the development of policies, workflows, DevSecOps and process automation including Continuous Integration and Continuous Delivery (CI/CD) pipeline development in addition to managing the day-to-day operations of the continuous deployment software pipeline. Review associated documentation, updates, installation instructions, design documentation and development of technical release, notes. Utilize AGILE development tools to reduce burden of documentation deliverables and increase visibility of program efforts internally and externally. This includes working with the stakeholders to streamline documentation requirements and delivery methods as much as practical. Deliver technical expertise and leadership on system engineering processes, designs, and test support for the following activities: Provide oversight into custom solution activities including reviews of functional and technical designs and System Integrator (SI) developed custom code. Validate proper design foundations of RICE (Reports, Interfaces, Conversions and Extensions) per Oracle recommended guidelines and organizational Architectural standards to satisfy requirements and maintain Commercial Off the Shelf (COTS) upgradability. Provide documented recommendations on how to maximize the use of the COTS software in lieu of custom RICE. Recommend improvements to the data integration architecture, technical architecture, and implementation of leading systems engineering practices for efficient and reliable interface design to fully leverage existing integrations products such as SOA Suite. Facilitate interface meetings with Trading Partners and System Implementers, as necessary, to establish interface agreements and to agree upon interface approaches in alignment with Oracle best practices and Architectural standards. Analyze, investigate, and assess enterprise systems and corresponding processes and controls compliance with financial laws, regulations, and policies. Specific tasks include: Develop and support integrated systems compliance assessment strategy designed to identify gaps and potential impacts on internal controls and corresponding financial reporting. Develop and coordinate updates to checklists, instructions, templates to accommodate changes driven by new or changed DBSs into the enterprise (e.g., forms, data element, task, and procedural changes). Investigate auditor observations and/or findings, recommend solutions, and coordinate program responses. Assist in development and/or review of system compliance documentation requirements, to ensure business processes and controls will be effective when the system is implemented and will help ensure that new processes and related controls will meet audit readiness objectives. Required (Minimum Necessary) Qualifications 15+ years overall experience delivering successful configurations, configuration management, software development, fielding, deployment, operations support, and sustainment of a military system. 12+ years of experience with Enterprise solutions through engineering; architecture and technical analysis; and compliance with regulations and policies. Supported architecture solution uses an Oracle technology platform, including Oracle Database, Oracle Enterprise Resource Planning (ERP) applications/Enterprise Business suite, Oracle middleware. Infrastructure architecture analysis required to enhance the capabilities, scale the Oracle E-Business Suites (EBS) application and support business operations. 10+ years of industry experience in DevSecOps architecture related to Continuous Integration/Delivery solutions and platform automation. 10+ years of experience in software delivery leadership in AGILE methodology and DevSecOps practices. 10+ years of experience leading DevSecOps teams. 8+ years of experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS vendor or other cloud service provider. 5+ years of experience with government deliverables. Must be a U.S. citizen. Hold or can acquire government security clearance. Must have Bachelor's degree in Computer Science, Engineering or related field, or equivalent experience. Knowledge, Skills, Abilities, and Other Characteristics Experience with On-Prem and/or cloud infrastructure provisioning, automation, and support. Experience with navigating core processes, team responsibilities, and multiple environments. Experience with FlexDeploy tasks and JIRA ticketing systems. Experience working with open-source software and tooling. Release automation, (e.g., Jenkins), system administration, system configuration, and system debugging experience. Experience with Logging and Monitoring tools. Experience with scripting in Python, Ruby, JSON, Go or Bash. Experience with large-scale, distributed COTS solutions deployed on Oracle Cloud Infrastructure (OCI). Preferred Hold a Federal government SECRET clearance. Prior military service. Experience working with the federal government. Supervisory Responsibilities Will supervise and lead a team of DevSecOps Subject Matter Experts. Will interface and work closely with government lead. Will be required to know configurations, version numbers, roles, functions, etc. across multiple environments. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about . click apply for full job details

About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Functional Analyst - ELMS SME Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Analyze, decompose, and define functional requirements based on AF and DoD Supply Chain and Logistics business processes. Responsible for providing Product Owner(s) and product team members with analysis, surveys, and data gathering. Responsible for providing Product Owner(s) and product team members with corporate knowledge of processes and responsibilities of a USAF Equipment Specialist and Item Manager. Responsible for collaborating with other SMEs for data gathering, requirements review and prioritization, business process, and User Acceptance Testing. Responsible for attending and participating in daily team meetings, execute assigned workload, and work within project management tools i.e. JIRA, Confluence, etc. Consults/prepare briefings as required. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years' equivalent experience Level of Experience Requirements: Ten (10) years of USAF Supply Chain and Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U.S. citizenship. Must have a bachelor's degree or 5-10 years equivalent experience Knowledge, Skills, Abilities, and Other Characteristics Knowledge of applicable DoD logistics IT systems. Knowledge of applicable USAF logistics business processes. Knowledge of applicable DoD and USAF supply policies. Knowledge of requirements management processes and help desk support Ability to identify, analyze, and translate complex information; make appropriate judgements and evaluate options Strong collaboration skills. Ability to develop, prioritize and accomplish goals. Preferred Familiarity with the Air Force environment Familiarity with the Enterprise Logistics Management System and associated modules Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting & telework environment with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Network Technician Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Install and terminate Cat5e/6/6a cabling, fiber, and associated infrastructure for cameras, access control, and VTC endpoints. Mount and configure IP security cameras (fixed, PTZ, thermal, etc.) and integrate with Video Management Systems (VMS). Deploy and program access control systems (door controllers, readers, biometrics, electrified hardware). Set up and calibrate video teleconferencing equipment (cameras, microphones, displays, room panels) for platforms such as Zoom Rooms, Microsoft Teams Rooms, Cisco, Poly, and Crestron. Integrate all devices onto the network with proper IP addressing, VLANs, QoS, and PoE configurations. Diagnose and resolve connectivity, performance, and interoperability issues. Support IT and RF projects including network infrastructure upgrades, wireless LAN deployments, point-to-point microwave links, two-way radio systems, antennas, and RF cabling. Perform site surveys, RF coverage testing, preventive maintenance, firmware updates, and documentation (as-builts, cable maps). Provide end-user training and Tier-2 technical support. Participate in on-call rotation for after-hours support and emergency response. Required (Minimum Necessary) Qualifications Education Requirements: High school diploma required. Level of Experience Requirements: 3+ years of hands-on experience installing and supporting IP cameras, access control, video conferencing, and/or RF/wireless systems. Solid knowledge of IP networking (TCP/IP, subnets, VLANs, routing, switching, PoE). Experience with RF fundamentals: signal strength testing, coax/fiber termination, antenna alignment. Valid driver's license and clean driving record. Knowledge, Skills, Abilities, and Other Characteristics Proficiency with tools: cable certifiers, tone generators, OTDR, multimeters, RF power meters, and basic power tools. Ability to read blueprints, schematics, and RF site plans. Strong troubleshooting and problem-solving skills in hybrid IT/RF environments. Commitment to safety, quality, and customer satisfaction. Preferred Associate's or Bachelor's degree in IT, Electronics, Telecommunications, or related field. Manufacturer certifications (Axis, Bosch, LenelS2, Crestron, Cisco, Poly, etc.). CompTIA Network+, Security+, or CCNA; RF/Wireless certifications (CWNA, etc.). Experience with wireless controllers, two-way radio systems (Motorola), or microwave backhaul. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 lbs, work at heights (ladders, rooftops, towers), and in confined spaces. Must be able to work indoors, outdoors and in active construction environments. Regularly required to stoop, kneel, and bend during work. Ability to sit for extended periods along with periodic standing and walking short distances. Proficiency in using standard office equipment, including keyboards and computers. Close visual acuity and ability to hear in a typical office environment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Mix of warehouse/shop, office, and field/construction sites (Anchorage and remote locations). Schedule and Flexibility: Standard hours (8am to 5pm) with occasional after-hours, on-call, and travel to remote or field locations. Other Pertinent Work Details: Active construction environments, outdoor and indoor work, and occasional exposure to varying weather conditions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Technical Business Analyst Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $110k - 170k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Business Analysis & Requirements Facilitate requirements elicitation, scoping sessions, and stakeholder workshops. Analyze business processes to identify gaps, inconsistencies, and improvement opportunities. Collaborate with stakeholders to gather, validate, and prioritize requirements. Develop business cases, including ROI, benefits, and compliance considerations. Author and refine Agile user stories and maintain the product backlog. Promote Agile best practices and support story grooming across teams. Testing & Quality Assurance Analyze user stories and requirements for testability and completeness. Design, develop, and execute test cases across system, integration, and regression testing. Identify, document, and track software defects and inconsistencies. Collaborate with cross-functional teams to resolve issues and validate fixes. Apply quality engineering principles throughout the Agile development lifecycle. Support documentation, reporting, and test evidence collection. Collaboration & Process Improvement Serve as a liaison between business stakeholders, developers, and QA teams. Facilitate communication and ensure shared understanding of requirements and outcomes. Review vendor documentation and assess impact to systems and processes. Support continuous improvement of Agile, testing, and requirements practices. Provide SME-level insight into business processes, including DoD/USAF logistics systems where applicable. Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's degree OR equivalent experience (5-10 years). Level of Experience Requirements: 5+ years of experience in: Software Development Life Cycle (SDLC) Software Testing Life Cycle (STLC) Requirements management Experience performing manual testing, including regression and integration testing. U.S. citizenship required. Knowledge, Skills, Abilities, and Other Characteristics Strong understanding of Agile frameworks and DevOps practices. Proficiency in: o Requirements elicitation and documentation o Agile story writing and backlog refinement o Test case design and defect tracking Experience with testing tools (e.g., Zephyr, qTest). Excellent analytical, problem-solving, and critical-thinking skills. Strong communication and collaboration abilities across technical and business teams. Ability to manage multiple priorities and deliver results in a fast-paced environment Preferred Experience with DoD/USAF logistics systems and business processes. Familiarity with Air Force environments. Experience with test automation tools or scripting. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting & telework environment with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Software Engineer III Location - Remote The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Collaborate with cross-functional teams to define voice interface requirements and ensure seamless integration with backend services. Lead testing efforts for voice-enabled features, including performance validation, and user acceptance testing. Apply configuration and change management best practices to support iterative development and deployment cycles. Support incident resolution and continuous improvement of voice control capabilities in secure environments. Required (Minimum Necessary) Qualifications Education Requirements: Bachelor of Science Experience: 10+ years in communications systems engineering, cybersecurity, and secure network integration. Knowledge, Skills, Abilities, and Other Characteristics Strong background in Integration of advanced military-grade radios Experience with Technical documentation, troubleshooting, and client training Managed full project lifecycles including planning, deployment, and support Highly adaptable and mission-focused with global deployment experience. Preferred Familiarity with system administration, encryption protocols, and secure radio operations. Experience with Engineering design, cost estimation, and technical scheduling Ability to Train personnel on secure communications equipment and protocols. Adaptable to fast-paced, mission-critical environments. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to meet travel requirements by plane and long road trips and work under environmental conditions (e.g., field work, overseas deployment) Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Office Setting:Regular use of computers, teleconferencing systems, and standard office equipment. Requires prolonged periods of sitting, reviewing technical documentation, and participating in planning sessions. Field Environments (Morocco):May involve exposure to outdoor conditions, extended standing or walking, and interaction with deployed systems and equipment. Requires physical mobility to access command centers, and operational sites. Travel Requirements: Domestic and international travel are expected. Must be able to adapt to varying climates, time zones, and operational tempos. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Arcticom Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: RF Technician - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Recommend Appropriate Equipment and Hardware That Meets Customer Requirements Some Regional and/or Overnight Travel and On-Call Hours May Be Required Coordinate all aspects of the sales process. Perform administrative and office clerical duties as assigned: answering phones, greeting customers, assisting the manager with coordinating travel/training, returns, credits, etc. Manage Inbound & Out Bound Radio repair requests and communicate status with customers and vendors. Communicate with new and existing customers on updated sales information. Develop and improve internal Sales and Repair processes. Work with other departments that assist in fulfilling orders or providing customer service. Handling inbound sales leads to convert into sales. Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Build and maintain customer relationships both internally as well as externally. Enter new customer data and other sales data for current customers into computer database. Create Basic Programming Codeplugs (less than 12 channels) Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or Overnight Travel and On-Call Hours will Be Required Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in Electronics or IT Level of Experience Requirements: Basic Electronics Background (12V and/or Low-Voltage System) RF/Telecommunications/Networking Experience a Plus Must Have Valid Driver's License Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process Proficient Electronics Background Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands Competent Operating Test Equipment (Communications Service Monitors, Wattmeter, TDRs, FDRs, Multimeters) IP Networking Experience a Plus Knowledge, Skills, Abilities, and Other Characteristics Microsoft 365 Attention to Detail Proactive in cost saving techniques Ability to build successful relationships and close business. Must be passionate about learning wireless products and features and applying that knowledge to provide excellent service. Preferred A RF Certification Understanding of RF theories, wireless protocols, and circuit design Problem-solving skills for troubleshooting RF systems Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift at least 60 lbs. or more and 10 lbs. overhead. Operate the JLG, fork forklift, scissor lifts, skid loader, and sweeper with related certification. Use of a two-way radio for communication. Ability to read and interpret RF system plans and diagrams Specific physical exertion, such as lifting, standing, bending, or reaching, is required. Ability to climb and maintain balance on ladders and elevated walkways and work at heights of at least 30 feet but may extend to 150 feet such as top of grain leg Good interaction skills. Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Warehouse style surroundings with cement and tile floors. Solution-driven Collaborative Periodic customer interaction Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.