Findhelp, A Public Benefit Corporation

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need and the programs that serve them with dignity and ease. As a Software Engineer, focusing on front end development, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team as well as focused front end projects, you'll collaborate closely with various teams, including Design and Product, to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact.Responsibilities and Duties Work within a team and across teams to accomplish our mission of helping others Consistently write quality code with the end user in mind Architect for robustness, extensibility, scale, sustainability, and security Provide quality feedback in code reviews and willing to pair on coding tasksS omeone who works to understand the user's story to design intuitive experiences Own work from inception to delivery, and beyond Cares about pixel perfect presentation and has worked with designers to translate their ideas into code Mentor other engineers and foster their growth Qualifications 5+ years of UI focused development working with React, Remix or other front end frameworks A strong understanding of javascript when not used in a framework Experience coding for and/or maintaining a component library A strong testing ethic and an understanding of quality tests and front end testing platforms. Experience migrating UIs from other frameworks or templating systems Enthusiastic, highly motivated with an ability to learn quickly Experience implementing and maintaining accessibility compliance (WCAG, a11y principles) Has ideas about optimizing design to code time with modern assistive coding technologies The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. As a Senior Staff Software Engineer at Findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team, you'll collaborate closely with various teams and departments to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact. You will be able to consistently level up more junior engineers and the company in your own unique way. Responsibilities and Duties: Someone who works to understand the user's story to design intuitive experiences Own work from inception to delivery, and beyond Refactor legacy code as you create new features Mentor other engineers and foster their growth Work within a team and across teams to accomplish our mission of helping others Consistently write quality code with the end user in mind Architect for robustness, extensibility, scale, sustainability, and security Provide quality feedback in code reviews and willing to pair on coding tasks Qualifications: 8+ years working as a professional software developer Experience architecting a feature to widen the impact for long term success Excellent technical writing and communication skills Experience writing technical designs and breaking down complex features to consistently deliver value Experience in Python and ReactJS preferred Comfortable working independently in a complex Python codebase Comfortable scaling up on Python if you haven't worked on it before Interested in mentoring others and fostering individual growth Good understanding of SQL, ORMs, and non-relational databases Preferred GCP experience, but other cloud experience welcome Understanding of web performance strategies and metrics Experience with or a strong understanding of microservices Ability to follow through on commitments Ability to communicate technical needs and solutions to product partners The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need and the programs that serve them with dignity and ease. As a Staff Software Engineer, you will be a technical leader within a cross-functional team, driving the architecture and end-to-end delivery of major, high-impact platform features that directly serve our mission. This role requires applying deep technical expertise to solve complex, ambiguous engineering challenges and mentor the team to raise the overall quality bar. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end user experience. Drive the planning and design of new services and platform components, with a keen focus on scalability, security, and maintainability across the entire system. Explore and integrate machine learning and data science techniques to enhance service matching, platform search capabilities, and operational efficiency. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming sessions to uphold team standards and best practices. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Lead efforts to improve platform health by proactively identifying and executing on refactoring and modernization opportunities. Collaborate closely with Product Managers, Designers, and other engineering teams in a highly cross-functional environment, often serving as the primary technical contact. Qualifications: 5-7 years of progressive professional experience as a Software Engineer. Demonstrated ability to design, plan, and lead the technical execution of large-scale, cross-team projects with significant business impact. Proven capacity to elevate the technical proficiency of the team, serving as a primary reviewer, technical lead, and mentor for engineers at all levels. Expertise in architecting, documenting, and leading the implementation of new services and complex system components, emphasizing performance and longevity. Strong communication skills, both written and verbal, for technical collaboration and documentation. Deep expertise in relational databases (e.g., SQL, ORMs) and practical experience with non-relational databases. Expertise in web performance strategies, optimization techniques, and observability/monitoring for mission-critical systems. Strong experience with our primary stack: Python (or similar backend language) and ReactJS (or similar modern frontend framework). Extensive practical experience designing and operating services within a microservices architecture or distributed system. Direct experience with cloud platforms, specifically GCP (Google Cloud Platform), including managed services, security, and deployment (e.g., Kubernetes, Cloud Functions). Physical demands and work environment This is a remote-based job, unless based in Austin, Texas. This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed. Limited travel may be required The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need and the programs that serve them with dignity and ease. As a Staff Software Engineer, you will be a technical leader within a cross-functional team, driving the architecture and end-to-end delivery of major, high-impact platform features that directly serve our mission. This role requires applying deep technical expertise to solve complex, ambiguous engineering challenges and mentor the team to raise the overall quality bar. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end user experience. Drive the planning and design of new services and platform components, with a keen focus on scalability, security, and maintainability across the entire system. Explore and integrate machine learning and data science techniques to enhance service matching, platform search capabilities, and operational efficiency. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming sessions to uphold team standards and best practices. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Lead efforts to improve platform health by proactively identifying and executing on refactoring and modernization opportunities. Collaborate closely with Product Managers, Designers, and other engineering teams in a highly cross-functional environment, often serving as the primary technical contact. Qualifications: 5-7 years of progressive professional experience as a Software Engineer. Demonstrated ability to design, plan, and lead the technical execution of large-scale, cross-team projects with significant business impact. Proven capacity to elevate the technical proficiency of the team, serving as a primary reviewer, technical lead, and mentor for engineers at all levels. Expertise in architecting, documenting, and leading the implementation of new services and complex system components, emphasizing performance and longevity. Strong communication skills, both written and verbal, for technical collaboration and documentation. Deep expertise in relational databases (e.g., SQL, ORMs) and practical experience with non-relational databases. Expertise in web performance strategies, optimization techniques, and observability/monitoring for mission-critical systems. Strong experience with our primary stack: Python (or similar backend language) and ReactJS (or similar modern frontend framework). Extensive practical experience designing and operating services within a microservices architecture or distributed system. Direct experience with cloud platforms, specifically GCP (Google Cloud Platform), including managed services, security, and deployment (e.g., Kubernetes, Cloud Functions). Physical demands and work environment This is a remote-based job, unless based in Austin, Texas. This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed. Limited travel may be required The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. As a Senior Staff Software Engineer at Findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team, you'll collaborate closely with various teams and departments to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact. You will be able to consistently level up more junior engineers and the company in your own unique way. Responsibilities and Duties: Someone who works to understand the user's story to design intuitive experiences Own work from inception to delivery, and beyond Refactor legacy code as you create new features Mentor other engineers and foster their growth Work within a team and across teams to accomplish our mission of helping others Consistently write quality code with the end user in mind Architect for robustness, extensibility, scale, sustainability, and security Provide quality feedback in code reviews and willing to pair on coding tasks Qualifications: 8+ years working as a professional software developer Experience architecting a feature to widen the impact for long term success Excellent technical writing and communication skills Experience writing technical designs and breaking down complex features to consistently deliver value Experience in Python and ReactJS preferred Comfortable working independently in a complex Python codebase Comfortable scaling up on Python if you haven't worked on it before Interested in mentoring others and fostering individual growth Good understanding of SQL, ORMs, and non-relational databases Preferred GCP experience, but other cloud experience welcome Understanding of web performance strategies and metrics Experience with or a strong understanding of microservices Ability to follow through on commitments Ability to communicate technical needs and solutions to product partners The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need and the programs that serve them with dignity and ease. As a Software Engineer, focusing on front end development, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team as well as focused front end projects, you'll collaborate closely with various teams, including Design and Product, to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact.Responsibilities and Duties Work within a team and across teams to accomplish our mission of helping others Consistently write quality code with the end user in mind Architect for robustness, extensibility, scale, sustainability, and security Provide quality feedback in code reviews and willing to pair on coding tasksS omeone who works to understand the user's story to design intuitive experiences Own work from inception to delivery, and beyond Cares about pixel perfect presentation and has worked with designers to translate their ideas into code Mentor other engineers and foster their growth Qualifications 5+ years of UI focused development working with React, Remix or other front end frameworks A strong understanding of javascript when not used in a framework Experience coding for and/or maintaining a component library A strong testing ethic and an understanding of quality tests and front end testing platforms. Experience migrating UIs from other frameworks or templating systems Enthusiastic, highly motivated with an ability to learn quickly Experience implementing and maintaining accessibility compliance (WCAG, a11y principles) Has ideas about optimizing design to code time with modern assistive coding technologies The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: As a division within findhelp, SchoolCare's mission is to improve children's health with technology that efficiently connects schools, families, and healthcare providers. Our solution builds off of our school-centered digital health platform, enabling HIPAA & FERPA-compliant digital health charting, chronic disease management, and immunization compliance reporting. The SchoolCare team is working hard to drive improved health outcomes for American public school districts through health technology and preventive care. The ideal candidate is a highly skilled software engineer with a strong background in both education and healthcare sectors to join our dynamic team. The Senior Staff Engineer will play a crucial role in connecting and enhancing our software systems, ensuring seamless data flow and integration. They will possess a deep understanding of industry-specific standards, compliance requirements, and a proven track record of developing and maintaining integrations in complex environments. Responsibilities & Duties: Software Solutions: Create custom software solutions tailored to the unique needs of educational and healthcare clients (such as building custom queries and SIS plug-ins and adapters). Integrations Development: Design, develop, and maintain integrations with School Information System (SIS) platforms (like PowerSchool, Infinite Campus, ProgressBook, etc.). Collaborate with cross-functional teams to understand integration requirements and ensure the successful execution of projects. Compliance and Security: Ensure that integrations meet industry-specific compliance requirements such as HIPAA and FERPA. Implement security best practices to safeguard sensitive data during transmission and storage. Quality Assurance: Conduct thorough testing of integrations to identify and resolve any issues. Perform system validation and regression testing to maintain the integrity and functionality of integrations. Partner with customers (School Districts) to test and validate solutions. Documentation: Maintain detailed documentation of integration processes, including architecture, design, and configuration. Document best practices, guidelines, and troubleshooting steps for future reference. Monitoring and Troubleshooting: Implement monitoring solutions to proactively identify integration issues and develop effective troubleshooting strategies to resolve them quickly. Collaboration: Work closely with product managers, software engineers, and subject matter experts to gather requirements, plan integration projects, and provide technical support as needed. Qualifications: 5+ years of relevant technical experience working in software engineering 4+ years experience working with Ruby on Rails and React 1+ years working with School Information System (SIS) platforms (like PowerSchool, Infinite Campus, ProgressBook, etc.) preferred Project management skills for handling integration projects from start to finish Strong knowledge of compliance standards in healthcare (HIPAA) and education (FERPA) Familiarity with database systems and data transformation techniques Experience with web services + RESTful APIs Exceptional problem-solving skills and attention to detail Effective communication and collaboration skills Ability to work in a fast-paced, dynamic environment An interest in social determinants of health and healthcare The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas; Denver, Colorado; or Madison, Wisconsin. Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. As a Senior Staff Software Engineer at Findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team, you'll collaborate closely with various teams and departments to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact. You will be able to consistently level up more junior engineers and the company in your own unique way. Responsibilities and Duties: Someone who works to understand the user's story to design intuitive experiences Own work from inception to delivery, and beyond Refactor legacy code as you create new features Mentor other engineers and foster their growth Work within a team and across teams to accomplish our mission of helping others Consistently write quality code with the end user in mind Architect for robustness, extensibility, scale, sustainability, and security Provide quality feedback in code reviews and willing to pair on coding tasks Qualifications: 8+ years working as a professional software developer Experience architecting a feature to widen the impact for long term success Excellent technical writing and communication skills Experience writing technical designs and breaking down complex features to consistently deliver value Experience in Python and ReactJS preferred Comfortable working independently in a complex Python codebase Comfortable scaling up on Python if you haven't worked on it before Interested in mentoring others and fostering individual growth Good understanding of SQL, ORMs, and non-relational databases Preferred GCP experience, but other cloud experience welcome Understanding of web performance strategies and metrics Experience with or a strong understanding of microservices Ability to follow through on commitments Ability to communicate technical needs and solutions to product partners The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need and the programs that serve them with dignity and ease. As a Software Engineer, focusing on front end development, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team as well as focused front end projects, you'll collaborate closely with various teams, including Design and Product, to ensure the delivery of top-tier products for our users. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact.Responsibilities and Duties Work within a team and across teams to accomplish our mission of helping others Consistently write quality code with the end user in mind Architect for robustness, extensibility, scale, sustainability, and security Provide quality feedback in code reviews and willing to pair on coding tasksS omeone who works to understand the user's story to design intuitive experiences Own work from inception to delivery, and beyond Cares about pixel perfect presentation and has worked with designers to translate their ideas into code Mentor other engineers and foster their growth Qualifications 5+ years of UI focused development working with React, Remix or other front end frameworks A strong understanding of javascript when not used in a framework Experience coding for and/or maintaining a component library A strong testing ethic and an understanding of quality tests and front end testing platforms. Experience migrating UIs from other frameworks or templating systems Enthusiastic, highly motivated with an ability to learn quickly Experience implementing and maintaining accessibility compliance (WCAG, a11y principles) Has ideas about optimizing design to code time with modern assistive coding technologies The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need and the programs that serve them with dignity and ease. As a Staff Software Engineer, you will be a technical leader within a cross-functional team, driving the architecture and end-to-end delivery of major, high-impact platform features that directly serve our mission. This role requires applying deep technical expertise to solve complex, ambiguous engineering challenges and mentor the team to raise the overall quality bar. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end user experience. Drive the planning and design of new services and platform components, with a keen focus on scalability, security, and maintainability across the entire system. Explore and integrate machine learning and data science techniques to enhance service matching, platform search capabilities, and operational efficiency. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming sessions to uphold team standards and best practices. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Lead efforts to improve platform health by proactively identifying and executing on refactoring and modernization opportunities. Collaborate closely with Product Managers, Designers, and other engineering teams in a highly cross-functional environment, often serving as the primary technical contact. Qualifications: 5-7 years of progressive professional experience as a Software Engineer. Demonstrated ability to design, plan, and lead the technical execution of large-scale, cross-team projects with significant business impact. Proven capacity to elevate the technical proficiency of the team, serving as a primary reviewer, technical lead, and mentor for engineers at all levels. Expertise in architecting, documenting, and leading the implementation of new services and complex system components, emphasizing performance and longevity. Strong communication skills, both written and verbal, for technical collaboration and documentation. Deep expertise in relational databases (e.g., SQL, ORMs) and practical experience with non-relational databases. Expertise in web performance strategies, optimization techniques, and observability/monitoring for mission-critical systems. Strong experience with our primary stack: Python (or similar backend language) and ReactJS (or similar modern frontend framework). Extensive practical experience designing and operating services within a microservices architecture or distributed system. Direct experience with cloud platforms, specifically GCP (Google Cloud Platform), including managed services, security, and deployment (e.g., Kubernetes, Cloud Functions). Physical demands and work environment This is a remote-based job, unless based in Austin, Texas. This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed. Limited travel may be required The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture.This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.