Exact IT Consulting

Job DescriptionJob DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance Tier 1 Helpdesk Technician Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor