Rio Grande

Job DescriptionJob Description IT Business Analyst Your Opportunity: Rio Grande is a global leader in supplying precious metals and materials to jewelers and manufacturers around the world. Our IT Analysis team is looking for a Business Analyst to support and serve as the application lead for several key applications, including Enterworks (PIM), Algolia (search), Google Analytics, and other business applications. This role will serve as the Business Analyst for these platforms, partnering closely with business stakeholders to ensure systems are stable, optimized, and continuously evolving to meet business needs. The ideal candidate is highly analytical, comfortable working with large and complex data sets, and capable of translating business needs into actionable technical solutions. While experience with these specific platforms is ideal, we are equally interested in candidates who have supported similar enterprise applications and demonstrate a strong ability and curiosity to learn new tools and technologies. You will play a critical role in supporting day-to-day operations while also driving enhancements, upgrades, and long-term improvements across multiple platforms. What You'll Do: • Act as the primary point of contact for multiple applications, including Enterworks (PIM), Algolia, Google Analytics, and other business applications. • Partner with business stakeholders to gather, document, and prioritize requirements. • Analyze large and complex data sets across systems to identify trends, issues, and opportunities for improvement. • Translate business requirements into functional specifications, user stories, and technical documentation. • Support application enhancements, upgrades, and integrations, ensuring alignment with business goals. • Manage and triage application issues, acting as the first point of escalation for business users. • Collaborate with development, QA, and external vendors to implement and validate solutions. • Initiate, plan, manage, and support medium-sized projects and continuous improvement efforts. What You'll Need: • Bachelor's degree in Computer Information Systems, Business, Analytics, or equivalent combination of education, training, and experience. • 2+ years of experience as a Business Analyst or Systems Analyst in an IT environment. • Experience supporting enterprise applications (PIM, search, analytics, or other data-driven platforms preferred). • Strong analytical skills with the ability to work with and interpret large, complex data sets. • Experience gathering and documenting requirements, workflows, and user stories. • Ability to manage multiple applications and priorities in a fast-paced environment. • Strong problem-solving skills and attention to detail. • Excellent communication and collaboration skills across technical and non-technical teams. Preferred: • Experience with Enterworks (PIM), Algolia, Google Analytics, or similar platforms. • SQL or basic data querying skills. • Experience with data analysis and reporting tools (e.g., Power BI, SSRS, Tableau). • Familiarity with APIs, system integrations, and data flows between platforms. • Understanding of eCommerce ecosystems, product data, or search optimization. Schedule: Within the hours of 7AM-5PM, with hybrid opportunities 3 days on-site Required. Environment/Physical Requirements: Primarily sedentary, requiring employees to sit for extended periods. This can include working at a computer, attending meetings, and performing other tasks while seated. The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit: Diversity, Equity, Inclusion and Belonging: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine 401(k) matching program Paid time-off benefits, plus an additional seven paid holidays Paid life insurance and optional additional life insurance Long-term and short-term disability Flexible spending account Pet insurance Tuition reimbursement On-site gym and company wellness program Bereavement leave Employee discounts at Rio Grande Local and national discounts on various travel and entertainment Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components-both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.