Tierra Encantada HQ

Job DescriptionJob Description About Tierra Encantada Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education , and provides high-quality language immersion education and care to children 6 weeks through 6 years of age. At Tierra Encantada, our values fuel everything we do. We are passionate about nurturing children's growth and creating intentional learning environments that inspire curiosity and development. We celebrate the richness of diversity, embracing the unique perspectives it brings to our community. Guided by optimism, we are driven by a shared vision for a brighter future for every child, family, and team member we serve. Join us and be part of a mission-driven team that is committed to making a lasting impact-one child, one family, and one community at a time. Position Overview Tierra Encantada has an internship opportunity! We are looking for an Operations Intern to support operational excellence across centers by improving organization and standardization. This role focuses on file management, SOP alignment, and center quality audits to drive consistency and efficiency. Duration: Summer (up to 12 weeks) Hours: 40 hours per week Compensation: $18 to $20 per hour Location: In-person at our Minneapolis headquarters Key Responsibilities 1. File Organization & System Standardization Audit and reorganize shared digital drives and physical files in alignment with core processes Establish and implement standardized folder structures and naming conventions Remove duplicate, outdated, or non-compliant files Develop a scalable system for ongoing file organization (digital and physical) Ensure compliance with file storage policies and retention requirements 2. SOP Audit & Alignment Review and assess current Standard Operating Procedures (SOPs) for accuracy and relevance Identify gaps, inconsistencies, and outdated processes Align SOPs with current core process expectations and operational practices Standardize SOP format and structure across all documentation Maintain a centralized SOP tracker indicating status (current, outdated, missing) Recommend updates and prioritize improvements 3. Classroom & Operational Audits Conduct Q3 audits across corporate centers using established audit tools Evaluate Line Leader execution and classroom routines Collect and analyze data to identify trends, strengths, and gaps Provide actionable recommendations to improve consistency and quality Summarize findings and present insights to leadership Position Requirements Currently pursuing a degree in Business Administration or a related field. Bilingual in English and Spanish strongly preferred. Strong attention to detail and a high level of discretion with sensitive information. Proficiency with spreadsheets and comfort navigating digital tools (Google Workspace, Microsoft Office). Clear and professional written and verbal communication skills. Benefits Access to all corporate office amenities, including a gym, wellness room, onsite café with espresso bar, and complimentary snacks and beverages. Free parking provided. Additional Information About the Position Once a job offer has been accepted, the candidate must pass a background check and fingerprinting. E-verify is used to verify work authorization status.