The Executive Leadership Council
Washington, Washington DC
Job DescriptionJob Description: The Executive Leadership Council is the preeminent member organization for the development of diverse global leaders. Comprised of more than 800 current and former corporate CEOs, board members and senior executives at Fortune 1000 & Global 500 companies, entrepreneurs leading top-tier firms, and recognized thought leaders, we open channels of opportunity for the development of executives to positively impact business and communities. We are currently seeking a Sr. I.T. Manager of Operations & Delivery to join the Information Technology team in our Washington, DC office. Position Overview The Executive Leadership Council (ELC) seeks a highly capable, execution-oriented Senior IT Manager of Operations & Delivery to lead the day-to-day performance, stability, and evolution of the organization's technology environment while also driving delivery of critical enterprise transformation initiatives. This role is intentionally designed to provide a single senior leader accountable for end-to-end execution across both Run and Change-ensuring that operational excellence and strategic transformation advance in parallel rather than in silos. Reporting to the Director of I.T., the Senior IT Manager will serve as a pivotal leader within a growing and evolving technology function, translating strategy into execution, strengthening service delivery, building governance discipline, and creating the structure needed to support future scale. This role also serves as a succession layer within the technology function and requires an individual who can operate with equal effectiveness as a strategic leader and as a tactical subject matter expert in a start-up-like organization undergoing significant transformation. RUN CHANGE IT operations, infrastructure, cybersecurity, service continuity, vendor performance, and managed services execution. CRM, data, integrations, analytics, AI, PMO discipline, and enterprise transformation delivery. ESSENTIAL JOB FUNCTIONS & KEY OUTCOMESIT Operations, Infrastructure & Service DeliveryLead and oversee enterprise IT operations to ensure secure, reliable, and high-quality technology services across the the performance of core operational domains, including end-user support, infrastructure, cloud services, identity and access management, device management, collaboration tools, and service continuity.Strengthen and mature service delivery practices by establishing clear processes, service standards, escalation paths, operating procedures, and performance metrics.Ensure the health, availability, and resilience of enterprise systems through proactive monitoring, issue resolution, maintenance planning, patching discipline, and lifecycle management.Oversee business continuity and disaster recovery preparedness, including documentation, testing, recovery planning, and operational readiness.Identify operational gaps, service risks, and process inefficiencies, and implement continuous improvement measures that enhance responsiveness, stability, and user , Risk & ComplianceOversee day-to-day cybersecurity operations and support the organization's security posture across systems, platforms, vendors, and user environments.Drive incident response coordination, root-cause analysis, remediation planning, and follow-through on corrective actions.Ensure technology operations align with security policies, risk management expectations, and compliance requirements.Partner with leadership and external providers to identify, assess, and mitigate technology risk across infrastructure, data, integrations, and third-party services.Services & Vendor Governance ManagementLead oversight of managed service providers, systems integrators, and external technology partners supporting both IT operations and transformation delivery.Establish strong vendor management discipline through clear expectations, service-level agreements, performance reviews, escalation management, and accountability measures.Drive service quality, responsiveness, cost effectiveness, and value realization across the broader technology partner ecosystem.Serve as the primary point of leadership for operational and delivery escalations involving external providers.Program Delivery & PMO Leadership TransformationLead execution of major technology initiatives and enterprise transformation programs, ensuring successful delivery against scope, timelines, budgets, dependencies, and business objectives.Manage the delivery of key strategic initiatives, including CRM implementation and optimization, data platform development, systems integrations, analytics capabilities, AI enablement, and digital workflow improvements.Establish and drive project and program governance, including integrated plans, milestones, RAID logs, decision tracking, resource coordination, status reporting, and executive-ready cross-functionally with business leaders, vendors, and subject matter experts to align priorities, clarify requirements, support change adoption, and remove barriers to delivery.Ensure projects are executed with operational sustainability in mind, balancing innovation and change with supportability, security, and long-term maintainability.Architecture, Standards & Modernization ExecutionSupport execution of enterprise architecture, platform, data, integration, and security standards across operational and project-based work.Ensure delivered solutions are scalable, secure, supportable, and aligned to long-term technology strategy and business goals.Identify and manage technical debt, modernization priorities, platform rationalization opportunities, and operational improvement Leadership & Operating Model DevelopmentLead and develop the Technology Operations & Delivery function, with accountability for execution, service quality, delivery rigor, and cross-functional shape the operating model for a growing technology organization, including roles, responsibilities, workflows, governance, and decision rights across Run and Change activities.Provide leadership across PMO, service operations, security coordination, data and integration delivery, and platform execution domains, whether through direct team members, matrixed contributors, or external partners.Establish a strong operating rhythm through roadmap reviews, service health dashboards, portfolio updates, vendor QBRs, risk reviews, and leadership reporting.Coach, develop, and elevate talent while helping create the next layer of leadership capacity within the technology function. General DutiesContribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards.Maintain current professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional to work in a fast-paced office environment, demonstrating a flexible approach with short deadlines.Promote a culture of high performance and continuous improvement that values learning and a commitment to quality improvement.Create and manage a seamless information sharing workflow within the IT department and the overall other duties as needed. EDUCATION, EXPERIENCE & CREDENTIALSBachelor's degree in Information Systems, Computer Science, Engineering, Business Technology, or a related field required; Master's degree preferred.Minimum of 7-10 years of progressive experience leading/managing enterprise IT operations, technology delivery, digital transformation, or a combination of operational and program leadership responsibilities.Demonstrated success leading both ongoing IT operations and large-scale, complex technology implementation efforts in evolving, fast-paced, or resource-conscious environments.Proven experience managing enterprise technology initiatives such as CRM implementations, data and integration platforms, analytics solutions, cloud technologies, or modernization programs.Strong experience overseeing managed service providers, consultants, systems integrators, and other external technology partners.Working knowledge of cybersecurity operations, infrastructure management, business continuity, service management, and technology risk program and project leadership skills, including governance, planning, dependency management, risk mitigation, and stakeholder alignment.Demonstrated ability to lead and influence across technical and non-technical teams, including executive stakeholders and cross-functional business partners.Excellent communication, judgment, and relationship-management skills, with the ability to translate complex technical concepts into practical business language.Experience managing remote teams with ability to motivate, inspire staff and positively influence change.Relevant certifications such as PMP, ITIL, CISSP, CISM, Azure, AWS, Scrum, or related credentials are strongly preferred. Please note that at this time, The Executive Leadership Council does not provide financial sponsorship for visas or work permits. You must have documentation of work authorization for the U.S. AND a U.S. Social Security number, as of the start date of one's employment, to be employed with the organization. COMPETENCIES • Mission Alignment & Awareness: Has a passion for and commitment to opening channels of opportunity for the development of diverse professionals to positively impact business and local communities; contributes to the organization by understanding and aligning actions with the organization's goals, core functions, and values. • Enterprise Perspective & Systems Thinking: Brings an enterprise-focused approach to designing and governing HR frameworks, understanding organizational interdependencies, scalability, and long-term impact. • Strategic Execution: Translates people strategy into practical, scalable programs and ensures disciplined . click apply for full job details
Job DescriptionJob Description: The Executive Leadership Council is the preeminent member organization for the development of diverse global leaders. Comprised of more than 800 current and former corporate CEOs, board members and senior executives at Fortune 1000 & Global 500 companies, entrepreneurs leading top-tier firms, and recognized thought leaders, we open channels of opportunity for the development of executives to positively impact business and communities. We are currently seeking a Sr. I.T. Manager of Operations & Delivery to join the Information Technology team in our Washington, DC office. Position Overview The Executive Leadership Council (ELC) seeks a highly capable, execution-oriented Senior IT Manager of Operations & Delivery to lead the day-to-day performance, stability, and evolution of the organization's technology environment while also driving delivery of critical enterprise transformation initiatives. This role is intentionally designed to provide a single senior leader accountable for end-to-end execution across both Run and Change-ensuring that operational excellence and strategic transformation advance in parallel rather than in silos. Reporting to the Director of I.T., the Senior IT Manager will serve as a pivotal leader within a growing and evolving technology function, translating strategy into execution, strengthening service delivery, building governance discipline, and creating the structure needed to support future scale. This role also serves as a succession layer within the technology function and requires an individual who can operate with equal effectiveness as a strategic leader and as a tactical subject matter expert in a start-up-like organization undergoing significant transformation. RUN CHANGE IT operations, infrastructure, cybersecurity, service continuity, vendor performance, and managed services execution. CRM, data, integrations, analytics, AI, PMO discipline, and enterprise transformation delivery. ESSENTIAL JOB FUNCTIONS & KEY OUTCOMESIT Operations, Infrastructure & Service DeliveryLead and oversee enterprise IT operations to ensure secure, reliable, and high-quality technology services across the the performance of core operational domains, including end-user support, infrastructure, cloud services, identity and access management, device management, collaboration tools, and service continuity.Strengthen and mature service delivery practices by establishing clear processes, service standards, escalation paths, operating procedures, and performance metrics.Ensure the health, availability, and resilience of enterprise systems through proactive monitoring, issue resolution, maintenance planning, patching discipline, and lifecycle management.Oversee business continuity and disaster recovery preparedness, including documentation, testing, recovery planning, and operational readiness.Identify operational gaps, service risks, and process inefficiencies, and implement continuous improvement measures that enhance responsiveness, stability, and user , Risk & ComplianceOversee day-to-day cybersecurity operations and support the organization's security posture across systems, platforms, vendors, and user environments.Drive incident response coordination, root-cause analysis, remediation planning, and follow-through on corrective actions.Ensure technology operations align with security policies, risk management expectations, and compliance requirements.Partner with leadership and external providers to identify, assess, and mitigate technology risk across infrastructure, data, integrations, and third-party services.Services & Vendor Governance ManagementLead oversight of managed service providers, systems integrators, and external technology partners supporting both IT operations and transformation delivery.Establish strong vendor management discipline through clear expectations, service-level agreements, performance reviews, escalation management, and accountability measures.Drive service quality, responsiveness, cost effectiveness, and value realization across the broader technology partner ecosystem.Serve as the primary point of leadership for operational and delivery escalations involving external providers.Program Delivery & PMO Leadership TransformationLead execution of major technology initiatives and enterprise transformation programs, ensuring successful delivery against scope, timelines, budgets, dependencies, and business objectives.Manage the delivery of key strategic initiatives, including CRM implementation and optimization, data platform development, systems integrations, analytics capabilities, AI enablement, and digital workflow improvements.Establish and drive project and program governance, including integrated plans, milestones, RAID logs, decision tracking, resource coordination, status reporting, and executive-ready cross-functionally with business leaders, vendors, and subject matter experts to align priorities, clarify requirements, support change adoption, and remove barriers to delivery.Ensure projects are executed with operational sustainability in mind, balancing innovation and change with supportability, security, and long-term maintainability.Architecture, Standards & Modernization ExecutionSupport execution of enterprise architecture, platform, data, integration, and security standards across operational and project-based work.Ensure delivered solutions are scalable, secure, supportable, and aligned to long-term technology strategy and business goals.Identify and manage technical debt, modernization priorities, platform rationalization opportunities, and operational improvement Leadership & Operating Model DevelopmentLead and develop the Technology Operations & Delivery function, with accountability for execution, service quality, delivery rigor, and cross-functional shape the operating model for a growing technology organization, including roles, responsibilities, workflows, governance, and decision rights across Run and Change activities.Provide leadership across PMO, service operations, security coordination, data and integration delivery, and platform execution domains, whether through direct team members, matrixed contributors, or external partners.Establish a strong operating rhythm through roadmap reviews, service health dashboards, portfolio updates, vendor QBRs, risk reviews, and leadership reporting.Coach, develop, and elevate talent while helping create the next layer of leadership capacity within the technology function. General DutiesContribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards.Maintain current professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional to work in a fast-paced office environment, demonstrating a flexible approach with short deadlines.Promote a culture of high performance and continuous improvement that values learning and a commitment to quality improvement.Create and manage a seamless information sharing workflow within the IT department and the overall other duties as needed. EDUCATION, EXPERIENCE & CREDENTIALSBachelor's degree in Information Systems, Computer Science, Engineering, Business Technology, or a related field required; Master's degree preferred.Minimum of 7-10 years of progressive experience leading/managing enterprise IT operations, technology delivery, digital transformation, or a combination of operational and program leadership responsibilities.Demonstrated success leading both ongoing IT operations and large-scale, complex technology implementation efforts in evolving, fast-paced, or resource-conscious environments.Proven experience managing enterprise technology initiatives such as CRM implementations, data and integration platforms, analytics solutions, cloud technologies, or modernization programs.Strong experience overseeing managed service providers, consultants, systems integrators, and other external technology partners.Working knowledge of cybersecurity operations, infrastructure management, business continuity, service management, and technology risk program and project leadership skills, including governance, planning, dependency management, risk mitigation, and stakeholder alignment.Demonstrated ability to lead and influence across technical and non-technical teams, including executive stakeholders and cross-functional business partners.Excellent communication, judgment, and relationship-management skills, with the ability to translate complex technical concepts into practical business language.Experience managing remote teams with ability to motivate, inspire staff and positively influence change.Relevant certifications such as PMP, ITIL, CISSP, CISM, Azure, AWS, Scrum, or related credentials are strongly preferred. Please note that at this time, The Executive Leadership Council does not provide financial sponsorship for visas or work permits. You must have documentation of work authorization for the U.S. AND a U.S. Social Security number, as of the start date of one's employment, to be employed with the organization. COMPETENCIES • Mission Alignment & Awareness: Has a passion for and commitment to opening channels of opportunity for the development of diverse professionals to positively impact business and local communities; contributes to the organization by understanding and aligning actions with the organization's goals, core functions, and values. • Enterprise Perspective & Systems Thinking: Brings an enterprise-focused approach to designing and governing HR frameworks, understanding organizational interdependencies, scalability, and long-term impact. • Strategic Execution: Translates people strategy into practical, scalable programs and ensures disciplined . click apply for full job details
The Executive Leadership Council
Washington, Washington DC
Job DescriptionJob Description: WHO WE ARE ORGANIZATION & PROGRAM OVERVIEW The Executive Leadership Council (ELC) is a pre-eminent member organization for the development of global leaders. Comprised of more than 800 current and former corporate diverse CEOs, board members and senior executives at Fortune 1000 & Global 500 companies, entrepreneurs leading top-tier firms, and recognized thought leaders, we open channels of opportunity for the development of executives to positively impact business and communities. We are working to create an organization where the richness of all our unique views, experiences, and backgrounds combine to further our mission of inclusive leadership. The ELC's ENVISION program does just that, by combining hands-on mentorship, professional development, and real-world projects to help launch your career and gain professional experience as a Data & Information Science professional. The Microsoft 365 Knowledge Management & SharePoint Adoption Intern will assist the People & Culture (HR) & IT team in developing, coordinating, and executing high-impact initiatives and strategies. Our ENVISION internship program is 10-weeks of programming where you will receive full-time, On-the-Job training & education (OTJTE) that will prepare you to be real-world professionals. This internship provides an excellent opportunity to learn essentials in data management/administration and organizational effectiveness & design. We are currently seeking a detail-oriented Microsoft 365 Knowledge Management & SharePoint Adoption Intern to join the team in our Washington, DC office for Summer of 2026. The internship requires the ability to work up to 40 hours per week, at minimum 32 hours per week during the summer with 5 hours per week devoted to professional development with opportunities for shadowing, mentoring, and training with successful professionals within the space. The internship will commence on Wednesday, June 3rd, 2026 and runs until Friday, August 7th, 2026. This position will report to the HR Business Partner in a hybrid environment requiring you to come into the DC office at least 2 days per week, the rest being remote. WHAT YOU WILL GAIN POSITION OVERVIEW The Executive Leadership Council is seeking a proactive, detail & solution-oriented Microsoft 365 Knowledge Management & SharePoint Adoption Project Intern to support key initiatives that streamline operational workflows, improve HR project visibility, and strengthen data-driven decision making. This role offers hands-on experience in project & knowledge management best practices, planning, reporting improvement, cross functional collaboration, and executive-level reporting. As the Microsoft 365 Knowledge Management & SharePoint Adoption Project Intern, your role is to help advance how staff across the organization find, use, and trust information in Microsoft 365. This role supports two core functions: improving published content on ELC's intranet via SharePoint and advancing governance practices for SharePoint and Teams sites. As an intern, you will gain hands-on experience in content design, digital governance, modern SharePoint experiences, and user adoption strategies by contributing to real organizational needs that impact team members. Key Responsibilities and SkillsSite Administration: Designing, maintaining, and customizing SharePoint sites and document libraries.Automation: Creating workflows, often using Power Automate, Power Apps, and Power BI.Technical Support: Troubleshooting user issues and providing technical support.Technical Skills: Knowledge of Microsoft 365, SharePoint, HTML, CSS, and JavaScript. The ideal candidate should be organized, have excellent written and spoken communication skills, attention to detail, ability to meet tight deadlines, and an affinity for ELC's mission. Learning OutcomesProject Management Support and Execution: You will gain hands-on experience in project coordination and execution by supporting day-to-day team initiatives & task, timelines, deliverables, and workflows that advance team priorities, operational tasks, and organizational goals.Digital Knowledge Management: You will gain practical experience organizing information and modernizing SharePoint-based intranet content.Modern SharePoint & Microsoft 365: You will elevate your skills in page design, web parts, site structures, permissions, and modern user experiences.Lifecycle Governance: You will develop an understanding of site ownership, attestation workflows, archival processes, and governance best practices.User Adoption Practices: You will have exposure to communication planning, change management concepts, and user education and Documentation: You will strengthen & refine their written and verbal communication skills by preparing professional correspondence, documenting key discussions, and creating clear, organized materials that support team effectiveness, collaboration, clarity, and follow-through.Business Analysis: You will build & strengthen their analytical thinking & problem-solving skills by assessing data, synthesizing information, and identifying insights that inform recommendations, planning, operational improvement, and support decision-making and business goals.Stakeholder Management & Coordination: You will learn how to effectively engage and build collaboration through coordination skills by working cross-functionally, managing follow-ups, and supporting stakeholders. You will gain experience in translating complex or technical information into clear guidance.Analytic Research Skills: You will strengthen their research and analytical abilities by producing comprehensive outputs such as prospect lists, portfolio analyses, and industry landscape mappings that inform team Impact Metrics: You will learn how to translate qualitative and quantitative data into actionable insights and recommendations that support the development of reportable impact metrics across partnerships. WHAT YOU WILL DO ESSENTIAL JOB FUNCTIONS & KEY OUTCOMES Our interns are encouraged to bring fresh ideas to the table and are quickly entrusted with foundational responsibilities such as: Content Modernization & Intranet Project Management and AdministrationReview published intranet content to identify outdated, redundant, or inconsistent pages.Contact content owners (subject matter experts) to request updates, verify accuracy, and coordinate refresh cycles.Update SharePoint pages using modern web parts, layouts, and templates to improve usability.Apply modern accessibility practices to improve clarity of content that aids in the improvement in navigation, readability, accessibility, and visual clarity following content design best practices.Use analytics (e.g., page views, search terms) to understand user behavior and prioritize improvements.Support management of content systems and asset libraries i.e. lists, libraries, permissions, site design (e.g., SharePoint), ensuring version control, scalability, and reusabilityAssist in maximizing current SharePoint sites by providing suggestions on increasing usageUtilize Microsoft Power Apps and Power Automate, as needed, to design appropriate UX and workflows to automate administrative processes associated with the course user experience (UX) testing to ensure intranet functionality and quality of user flow. Microsoft 365 Governance & Site Attestation WorkflowHelp design, test, and manage a site owner attestation workflow to ensure SharePoint sites and Teams have designated owners and a clear purpose.Review site inventories to identify inactive, stale, or ownerless sites.Contact site owners for periodic confirmation of ownership and usage; coordinate archival or reassignment as needed.Support rollout communications and training for the new attestation process.Document governance procedures and contribute to ELC's Microsoft 365 "ways of working" guidance. Adoption, Training & Communications SupportCreate user-friendly guidance, how-to articles, intranet pages, and quick tips for Microsoft 365 tools.Develop communication assets (posts, walkthroughs, short videos, or graphics) to support user adoption.Gather user feedback, identify opportunities to simplify processes, and recommend improvements.Support migration or cleanup projects as needed (file rationalization, permissions reviews, metadata organization). General DutiesContribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards.Ability to work in a fast-paced office environment, demonstrating a flexible approach with short deadlines.Promote a culture of high performance and continuous improvement that values learning and a commitment to quality improvement.Ability to maintain high project organization, multitask, and a focus on quality of results with attention to detail in a fast-paced environment.Support a seamless information sharing workflow within the HR & IT Departments and the overall other duties as needed. WHO YOU ARE EDUCATION, EXPERIENCE & CREDENTIALSMust be a Undergraduate Senior, Graduate student or Recent Graduate enrolled in an accredited College or University with a GPA of 3.00 or above. The student should be pursuing/have pursued a degree in in Data Science, Information Science, Knowledge Management, Organizational Development or a relevant academic field. Graduate Students are preferred.Prior professional or internship experience in information technology systems and workflows, SharePoint infostructure, and/or project management are preferred.Must be willing to commit at least 32 hours per week during business hours for the 10-week program. Work schedules can be flexed to accommodate classwork and other academic commitments.Must be available to work on-site at our downtown D.C. office 2x per about information technology, data management . click apply for full job details
Job DescriptionJob Description: WHO WE ARE ORGANIZATION & PROGRAM OVERVIEW The Executive Leadership Council (ELC) is a pre-eminent member organization for the development of global leaders. Comprised of more than 800 current and former corporate diverse CEOs, board members and senior executives at Fortune 1000 & Global 500 companies, entrepreneurs leading top-tier firms, and recognized thought leaders, we open channels of opportunity for the development of executives to positively impact business and communities. We are working to create an organization where the richness of all our unique views, experiences, and backgrounds combine to further our mission of inclusive leadership. The ELC's ENVISION program does just that, by combining hands-on mentorship, professional development, and real-world projects to help launch your career and gain professional experience as a Data & Information Science professional. The Microsoft 365 Knowledge Management & SharePoint Adoption Intern will assist the People & Culture (HR) & IT team in developing, coordinating, and executing high-impact initiatives and strategies. Our ENVISION internship program is 10-weeks of programming where you will receive full-time, On-the-Job training & education (OTJTE) that will prepare you to be real-world professionals. This internship provides an excellent opportunity to learn essentials in data management/administration and organizational effectiveness & design. We are currently seeking a detail-oriented Microsoft 365 Knowledge Management & SharePoint Adoption Intern to join the team in our Washington, DC office for Summer of 2026. The internship requires the ability to work up to 40 hours per week, at minimum 32 hours per week during the summer with 5 hours per week devoted to professional development with opportunities for shadowing, mentoring, and training with successful professionals within the space. The internship will commence on Wednesday, June 3rd, 2026 and runs until Friday, August 7th, 2026. This position will report to the HR Business Partner in a hybrid environment requiring you to come into the DC office at least 2 days per week, the rest being remote. WHAT YOU WILL GAIN POSITION OVERVIEW The Executive Leadership Council is seeking a proactive, detail & solution-oriented Microsoft 365 Knowledge Management & SharePoint Adoption Project Intern to support key initiatives that streamline operational workflows, improve HR project visibility, and strengthen data-driven decision making. This role offers hands-on experience in project & knowledge management best practices, planning, reporting improvement, cross functional collaboration, and executive-level reporting. As the Microsoft 365 Knowledge Management & SharePoint Adoption Project Intern, your role is to help advance how staff across the organization find, use, and trust information in Microsoft 365. This role supports two core functions: improving published content on ELC's intranet via SharePoint and advancing governance practices for SharePoint and Teams sites. As an intern, you will gain hands-on experience in content design, digital governance, modern SharePoint experiences, and user adoption strategies by contributing to real organizational needs that impact team members. Key Responsibilities and SkillsSite Administration: Designing, maintaining, and customizing SharePoint sites and document libraries.Automation: Creating workflows, often using Power Automate, Power Apps, and Power BI.Technical Support: Troubleshooting user issues and providing technical support.Technical Skills: Knowledge of Microsoft 365, SharePoint, HTML, CSS, and JavaScript. The ideal candidate should be organized, have excellent written and spoken communication skills, attention to detail, ability to meet tight deadlines, and an affinity for ELC's mission. Learning OutcomesProject Management Support and Execution: You will gain hands-on experience in project coordination and execution by supporting day-to-day team initiatives & task, timelines, deliverables, and workflows that advance team priorities, operational tasks, and organizational goals.Digital Knowledge Management: You will gain practical experience organizing information and modernizing SharePoint-based intranet content.Modern SharePoint & Microsoft 365: You will elevate your skills in page design, web parts, site structures, permissions, and modern user experiences.Lifecycle Governance: You will develop an understanding of site ownership, attestation workflows, archival processes, and governance best practices.User Adoption Practices: You will have exposure to communication planning, change management concepts, and user education and Documentation: You will strengthen & refine their written and verbal communication skills by preparing professional correspondence, documenting key discussions, and creating clear, organized materials that support team effectiveness, collaboration, clarity, and follow-through.Business Analysis: You will build & strengthen their analytical thinking & problem-solving skills by assessing data, synthesizing information, and identifying insights that inform recommendations, planning, operational improvement, and support decision-making and business goals.Stakeholder Management & Coordination: You will learn how to effectively engage and build collaboration through coordination skills by working cross-functionally, managing follow-ups, and supporting stakeholders. You will gain experience in translating complex or technical information into clear guidance.Analytic Research Skills: You will strengthen their research and analytical abilities by producing comprehensive outputs such as prospect lists, portfolio analyses, and industry landscape mappings that inform team Impact Metrics: You will learn how to translate qualitative and quantitative data into actionable insights and recommendations that support the development of reportable impact metrics across partnerships. WHAT YOU WILL DO ESSENTIAL JOB FUNCTIONS & KEY OUTCOMES Our interns are encouraged to bring fresh ideas to the table and are quickly entrusted with foundational responsibilities such as: Content Modernization & Intranet Project Management and AdministrationReview published intranet content to identify outdated, redundant, or inconsistent pages.Contact content owners (subject matter experts) to request updates, verify accuracy, and coordinate refresh cycles.Update SharePoint pages using modern web parts, layouts, and templates to improve usability.Apply modern accessibility practices to improve clarity of content that aids in the improvement in navigation, readability, accessibility, and visual clarity following content design best practices.Use analytics (e.g., page views, search terms) to understand user behavior and prioritize improvements.Support management of content systems and asset libraries i.e. lists, libraries, permissions, site design (e.g., SharePoint), ensuring version control, scalability, and reusabilityAssist in maximizing current SharePoint sites by providing suggestions on increasing usageUtilize Microsoft Power Apps and Power Automate, as needed, to design appropriate UX and workflows to automate administrative processes associated with the course user experience (UX) testing to ensure intranet functionality and quality of user flow. Microsoft 365 Governance & Site Attestation WorkflowHelp design, test, and manage a site owner attestation workflow to ensure SharePoint sites and Teams have designated owners and a clear purpose.Review site inventories to identify inactive, stale, or ownerless sites.Contact site owners for periodic confirmation of ownership and usage; coordinate archival or reassignment as needed.Support rollout communications and training for the new attestation process.Document governance procedures and contribute to ELC's Microsoft 365 "ways of working" guidance. Adoption, Training & Communications SupportCreate user-friendly guidance, how-to articles, intranet pages, and quick tips for Microsoft 365 tools.Develop communication assets (posts, walkthroughs, short videos, or graphics) to support user adoption.Gather user feedback, identify opportunities to simplify processes, and recommend improvements.Support migration or cleanup projects as needed (file rationalization, permissions reviews, metadata organization). General DutiesContribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards.Ability to work in a fast-paced office environment, demonstrating a flexible approach with short deadlines.Promote a culture of high performance and continuous improvement that values learning and a commitment to quality improvement.Ability to maintain high project organization, multitask, and a focus on quality of results with attention to detail in a fast-paced environment.Support a seamless information sharing workflow within the HR & IT Departments and the overall other duties as needed. WHO YOU ARE EDUCATION, EXPERIENCE & CREDENTIALSMust be a Undergraduate Senior, Graduate student or Recent Graduate enrolled in an accredited College or University with a GPA of 3.00 or above. The student should be pursuing/have pursued a degree in in Data Science, Information Science, Knowledge Management, Organizational Development or a relevant academic field. Graduate Students are preferred.Prior professional or internship experience in information technology systems and workflows, SharePoint infostructure, and/or project management are preferred.Must be willing to commit at least 32 hours per week during business hours for the 10-week program. Work schedules can be flexed to accommodate classwork and other academic commitments.Must be available to work on-site at our downtown D.C. office 2x per about information technology, data management . click apply for full job details