Job Description Job Description Our client is working toward becoming a Salesforce Consulting Partner. We are looking for certified professionals who will do real Salesforce project work with the client and, with their consent, have eligible certifications associated with the client's partner application. The work may include scoping and configuring service requests, constituent case management, intake and approval workflows, grant tracking, custom development, and ongoing support of client environments. Public-sector experience is a plus. Key responsibilities Responsibilities depend on your certification profile: Agentforce Service Consultant Turn business requirements into case management processes; configure case routing, queues, service targets, knowledge articles, and service dashboards Platform Developer Build and troubleshoot Apex code and Lightning components; choose Flow vs. custom code; write tests and manage releases between environments Platform App Builder Build custom objects, fields, relationships, and user screens; configure permissions, validation rules, and automated workflows Platform Administrator Manage users, permissions, and record access; maintain data quality; build reports and dashboards; configure layouts and Flow; resolve user issues All consultants will also: Contribute to client projects from requirements through rollout Document configuration and changes for end clients and the consulting team Keep certifications current and in good standing Required certifications and qualifications You must hold at least one current, verifiable Salesforce certification from this list: Agentforce Service Consultant Service Cloud Consultant 2-5 years professional experience; Salesforce implementation and customer support knowledge; Platform Administrator is a prerequisite Platform Developer Platform Developer I, PD1 1-2 years development experience, 6+ months on the Lightning Platform Platform App Builder App Builder 6-12 months building applications on Salesforce Platform Administrator Salesforce Certified Administrator 6+ months hands-on Salesforce administration All candidates must also: Show hands-on work: explain a past implementation and your personal contribution Provide a current certification verification link or Trailhead record Consent to having eligible certifications associated with the client's partner application Be available for part-time 1099 work directly with the client Disclose any employer or Salesforce partner affiliation that could conflict with this arrangement Preferred qualifications Two or more of the certifications above (e.g., Administrator plus App Builder or Service Consultant) Customer support or contact center implementation experience Public-sector or government client experience Prior programming background (Java, JavaScript, C#) for developer candidates Integration experience, screened separately from the Platform Developer credential
11/06/2026
Full time
Job Description Job Description Our client is working toward becoming a Salesforce Consulting Partner. We are looking for certified professionals who will do real Salesforce project work with the client and, with their consent, have eligible certifications associated with the client's partner application. The work may include scoping and configuring service requests, constituent case management, intake and approval workflows, grant tracking, custom development, and ongoing support of client environments. Public-sector experience is a plus. Key responsibilities Responsibilities depend on your certification profile: Agentforce Service Consultant Turn business requirements into case management processes; configure case routing, queues, service targets, knowledge articles, and service dashboards Platform Developer Build and troubleshoot Apex code and Lightning components; choose Flow vs. custom code; write tests and manage releases between environments Platform App Builder Build custom objects, fields, relationships, and user screens; configure permissions, validation rules, and automated workflows Platform Administrator Manage users, permissions, and record access; maintain data quality; build reports and dashboards; configure layouts and Flow; resolve user issues All consultants will also: Contribute to client projects from requirements through rollout Document configuration and changes for end clients and the consulting team Keep certifications current and in good standing Required certifications and qualifications You must hold at least one current, verifiable Salesforce certification from this list: Agentforce Service Consultant Service Cloud Consultant 2-5 years professional experience; Salesforce implementation and customer support knowledge; Platform Administrator is a prerequisite Platform Developer Platform Developer I, PD1 1-2 years development experience, 6+ months on the Lightning Platform Platform App Builder App Builder 6-12 months building applications on Salesforce Platform Administrator Salesforce Certified Administrator 6+ months hands-on Salesforce administration All candidates must also: Show hands-on work: explain a past implementation and your personal contribution Provide a current certification verification link or Trailhead record Consent to having eligible certifications associated with the client's partner application Be available for part-time 1099 work directly with the client Disclose any employer or Salesforce partner affiliation that could conflict with this arrangement Preferred qualifications Two or more of the certifications above (e.g., Administrator plus App Builder or Service Consultant) Customer support or contact center implementation experience Public-sector or government client experience Prior programming background (Java, JavaScript, C#) for developer candidates Integration experience, screened separately from the Platform Developer credential
Job Description Job Description Top Skills: LMS Administration Inventory Management Instructional Design Essential Duties and Responsibilities Learning Management System Administration Administer, maintain, and optimize the Learning Management System (LMS). Manage user accounts, learning assignments, certifications, and learning paths. Maintain system integrity, troubleshoot issues, and coordinate vendor support. Support system upgrades, testing, and implementation of new functionality. Reporting and Analytics Develop recurring and ad hoc reports and executive dashboards. Monitor compliance, certifications, and learning effectiveness. Analyze data and provide recommendations to improve business performance. Learning Content Development Design and maintain eLearning, job aids, guides, assessments, and knowledge articles. Ensure learning content reflects current operational processes and adult learning principles. Business Communications Develop professional communications for frontline agents, supervisors, managers, and leadership. Prepare operational announcements, policy updates, training notifications, and change management communications. Responsible for ensuring timely, creative and accurate dissemination of contact center communications, multimedia content and information Create a variety of content for platforms, ensuring quality, accuracy and effective storytelling that aligns with applicable messaging Operational Support Partner with Operations, Quality, Workforce Management, HR, and Leadership to support strategic initiatives. Provide consultation and performance support across all levels of the contact center. Device Inventory Management Maintain accurate device inventory records. Perform monthly and annual inventory reconciliations. Coordinate equipment assignments, returns, audits, and lifecycle management. Minimum Qualifications Bachelor's degree in Instructional Design, Business, Communications, Education or a related field, or equivalent combination of education and experience. Three (3) to five (5) years of experience administering a Learning Management System. Three (3) to five (5) years of experience supporting a contact center environment. Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint. Excellent written, verbal, organizational, analytical, and project management skills. Preferred Qualifications Experience with Absorb, Cornerstone, Docebo, LearnUpon, or similar LMS platforms. Experience using Articulate Storyline, Rise, Adobe Captivate, or comparable authoring tools. Knowledge of adult learning theory, instructional design, and change management. Experience supporting technical support or customer care organizations. Core Competencies Learning Management Systems Administration Business Communication Instructional Design and Content Development Reporting and Data Analytics Project Management Contact Center Operations Expertise Continuous Improvement Collaboration and Stakeholder Management Performance Expectations Maintain accurate LMS records and high system availability. Deliver timely executive reporting and actionable analytics. Publish clear, professional communications that support operational readiness. Complete monthly and annual device inventory reconciliations with high accuracy. Support operational initiatives that improve employee capability and customer experience
09/29/2026
Full time
Job Description Job Description Top Skills: LMS Administration Inventory Management Instructional Design Essential Duties and Responsibilities Learning Management System Administration Administer, maintain, and optimize the Learning Management System (LMS). Manage user accounts, learning assignments, certifications, and learning paths. Maintain system integrity, troubleshoot issues, and coordinate vendor support. Support system upgrades, testing, and implementation of new functionality. Reporting and Analytics Develop recurring and ad hoc reports and executive dashboards. Monitor compliance, certifications, and learning effectiveness. Analyze data and provide recommendations to improve business performance. Learning Content Development Design and maintain eLearning, job aids, guides, assessments, and knowledge articles. Ensure learning content reflects current operational processes and adult learning principles. Business Communications Develop professional communications for frontline agents, supervisors, managers, and leadership. Prepare operational announcements, policy updates, training notifications, and change management communications. Responsible for ensuring timely, creative and accurate dissemination of contact center communications, multimedia content and information Create a variety of content for platforms, ensuring quality, accuracy and effective storytelling that aligns with applicable messaging Operational Support Partner with Operations, Quality, Workforce Management, HR, and Leadership to support strategic initiatives. Provide consultation and performance support across all levels of the contact center. Device Inventory Management Maintain accurate device inventory records. Perform monthly and annual inventory reconciliations. Coordinate equipment assignments, returns, audits, and lifecycle management. Minimum Qualifications Bachelor's degree in Instructional Design, Business, Communications, Education or a related field, or equivalent combination of education and experience. Three (3) to five (5) years of experience administering a Learning Management System. Three (3) to five (5) years of experience supporting a contact center environment. Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint. Excellent written, verbal, organizational, analytical, and project management skills. Preferred Qualifications Experience with Absorb, Cornerstone, Docebo, LearnUpon, or similar LMS platforms. Experience using Articulate Storyline, Rise, Adobe Captivate, or comparable authoring tools. Knowledge of adult learning theory, instructional design, and change management. Experience supporting technical support or customer care organizations. Core Competencies Learning Management Systems Administration Business Communication Instructional Design and Content Development Reporting and Data Analytics Project Management Contact Center Operations Expertise Continuous Improvement Collaboration and Stakeholder Management Performance Expectations Maintain accurate LMS records and high system availability. Deliver timely executive reporting and actionable analytics. Publish clear, professional communications that support operational readiness. Complete monthly and annual device inventory reconciliations with high accuracy. Support operational initiatives that improve employee capability and customer experience
Job Description Job Description Our client is seeking a Senior ATE Project Technical Lead (Level IV) to drive the architecture, development, and deployment of mission-critical Automated Test Equipment (ATE). In this senior leadership role, you will guide interdisciplinary teams through the entire lifecycle of complex test systems, ensuring execution meets rigorous cost, schedule, and technical requirements. This role combines high-level systems test engineering, hardware/software design oversight, and Earned Value Management System (EVMS) tracking. It is ideal for a veteran defense engineering leader who excels at bridging legacy Automatic Test Systems (ATS) frameworks with modern automated hardware/software solutions. Primary Responsibilities: Technical Leadership: Lead, oversee, and coordinate all interdisciplinary technical work across electrical, mechanical, and software design teams to deploy robust ATE solutions Full Lifecycle Development: Direct the design, integration, and deployment of test equipment utilizing Commercial Off-The-Shelf (COTS) instrumentation, custom electrical/mechanical interfaces, and specialized software Legacy System Integration: Oversight of legacy Automatic Test Systems (ATS) architectures, including the development, validation, and integration of Test Program Sets (TPS) Programmatic Oversight: Serve as the Cost Account Manager (CAM), taking ownership of status reporting, tracking the Integrated Master Schedule (IMS), and utilizing EVMS to keep projects on time and on budget System Integrity & Compliance: Oversee comprehensive ATE Requirements Analysis, lead high-visibility Design Review presentations, and spearhead formal ATE Certification, Calibration, and Self-Test methodologies Team Cohesion: Foster strong intra- and inter-disciplinary collaboration, serving as the central technical point of contact for company personnel, leadership, customers, and external suppliers Qualifications Required Education, Experience & Security: Security Clearance: Must possess the ability to obtain and maintain an active U.S. Secret Security Clearance Education: Bachelor's Degree in Engineering, Physics, or related Scientific field Experience: Minimum of ten (10) years of dedicated ATE / ATS development experience, with a proven track record of technical team leadership in a defense or aerospace environment Technical Depth: Deep, intimate technical knowledge of COTS instrumentation hardware, rack-and-stack electrical/mechanical design, and TPS engineering workflows Project Management: Demonstrable experience in Cost Account Management (CAM) and project tracking within an EVMS / IMS framework Key Professional Skills: High competency in ATE/ATS Requirements Analysis, formal system validation, and military/aerospace test certification practices Exceptional oral and written communication skills, with the ability to translate complex engineering challenges into clear executive and customer-facing presentations Strong interpersonal skills to build alignment across engineering, project management, and external stakeholders
09/26/2026
Full time
Job Description Job Description Our client is seeking a Senior ATE Project Technical Lead (Level IV) to drive the architecture, development, and deployment of mission-critical Automated Test Equipment (ATE). In this senior leadership role, you will guide interdisciplinary teams through the entire lifecycle of complex test systems, ensuring execution meets rigorous cost, schedule, and technical requirements. This role combines high-level systems test engineering, hardware/software design oversight, and Earned Value Management System (EVMS) tracking. It is ideal for a veteran defense engineering leader who excels at bridging legacy Automatic Test Systems (ATS) frameworks with modern automated hardware/software solutions. Primary Responsibilities: Technical Leadership: Lead, oversee, and coordinate all interdisciplinary technical work across electrical, mechanical, and software design teams to deploy robust ATE solutions Full Lifecycle Development: Direct the design, integration, and deployment of test equipment utilizing Commercial Off-The-Shelf (COTS) instrumentation, custom electrical/mechanical interfaces, and specialized software Legacy System Integration: Oversight of legacy Automatic Test Systems (ATS) architectures, including the development, validation, and integration of Test Program Sets (TPS) Programmatic Oversight: Serve as the Cost Account Manager (CAM), taking ownership of status reporting, tracking the Integrated Master Schedule (IMS), and utilizing EVMS to keep projects on time and on budget System Integrity & Compliance: Oversee comprehensive ATE Requirements Analysis, lead high-visibility Design Review presentations, and spearhead formal ATE Certification, Calibration, and Self-Test methodologies Team Cohesion: Foster strong intra- and inter-disciplinary collaboration, serving as the central technical point of contact for company personnel, leadership, customers, and external suppliers Qualifications Required Education, Experience & Security: Security Clearance: Must possess the ability to obtain and maintain an active U.S. Secret Security Clearance Education: Bachelor's Degree in Engineering, Physics, or related Scientific field Experience: Minimum of ten (10) years of dedicated ATE / ATS development experience, with a proven track record of technical team leadership in a defense or aerospace environment Technical Depth: Deep, intimate technical knowledge of COTS instrumentation hardware, rack-and-stack electrical/mechanical design, and TPS engineering workflows Project Management: Demonstrable experience in Cost Account Management (CAM) and project tracking within an EVMS / IMS framework Key Professional Skills: High competency in ATE/ATS Requirements Analysis, formal system validation, and military/aerospace test certification practices Exceptional oral and written communication skills, with the ability to translate complex engineering challenges into clear executive and customer-facing presentations Strong interpersonal skills to build alignment across engineering, project management, and external stakeholders