Level99 Entertainment
Boston, Massachusetts
Job DescriptionJob DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details. OVERVIEW If you're a seasoned infrastructure pro who thrives on wearing many hats - from network architecture and security to hardware deployments and team leadership - this one's built for you. As Manager of Infrastructure at Level99, you'll be the technical backbone behind an innovative entertainment brand, keeping our venues and support center running seamlessly across the country. RESPONSIBILITIES Network Administration: Design, implement, and maintain the organization's network infrastructure, ensuring high availability, performance, and scalability across all venues. Network Security: Implement and manage security measures, conduct regular audits, develop security policies, and monitor EDR software to protect the network from unauthorized access and threats. Hardware & Server Management: Manage and stage network and server hardware at venue locations, oversee MDM solutions, coordinate equipment deployments, and perform server administration tasks. Operating Systems: Administer and maintain Windows, MacOS, Android, and Ubuntu operating systems across various devices, troubleshooting and resolving OS-related issues as needed. Team Leadership: Lead, mentor, and develop IT infrastructure team members, balancing hands-on technical work with project management and fostering a collaborative team environment. Vendor Management & Procurement: Establish vendor relationships, evaluate proposals, negotiate contracts, and lead IT procurement processes for hardware, software, and licenses. MUST-HAVE SKILLS Networking, security, network design, Linux, WiFi administration, virtualization, high availability architecture, SD-WAN Ability to work a flexible schedule based on business needs Travel to Level99 venue locations, as needed Must be available for on-call response to critical infrastructure incidents outside of normal business hours OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Relevant certifications (e.g., CISSP, CCNA, CompTIA Network+, CompTIA Security+, MCSA, MDM certification, etc.) are a plus. Experience in construction site environments, low voltage design in architectural drawings, commercial audio systems, and security camera system design and administration is a plus. While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.
Job DescriptionJob DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details. OVERVIEW If you're a seasoned infrastructure pro who thrives on wearing many hats - from network architecture and security to hardware deployments and team leadership - this one's built for you. As Manager of Infrastructure at Level99, you'll be the technical backbone behind an innovative entertainment brand, keeping our venues and support center running seamlessly across the country. RESPONSIBILITIES Network Administration: Design, implement, and maintain the organization's network infrastructure, ensuring high availability, performance, and scalability across all venues. Network Security: Implement and manage security measures, conduct regular audits, develop security policies, and monitor EDR software to protect the network from unauthorized access and threats. Hardware & Server Management: Manage and stage network and server hardware at venue locations, oversee MDM solutions, coordinate equipment deployments, and perform server administration tasks. Operating Systems: Administer and maintain Windows, MacOS, Android, and Ubuntu operating systems across various devices, troubleshooting and resolving OS-related issues as needed. Team Leadership: Lead, mentor, and develop IT infrastructure team members, balancing hands-on technical work with project management and fostering a collaborative team environment. Vendor Management & Procurement: Establish vendor relationships, evaluate proposals, negotiate contracts, and lead IT procurement processes for hardware, software, and licenses. MUST-HAVE SKILLS Networking, security, network design, Linux, WiFi administration, virtualization, high availability architecture, SD-WAN Ability to work a flexible schedule based on business needs Travel to Level99 venue locations, as needed Must be available for on-call response to critical infrastructure incidents outside of normal business hours OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Relevant certifications (e.g., CISSP, CCNA, CompTIA Network+, CompTIA Security+, MCSA, MDM certification, etc.) are a plus. Experience in construction site environments, low voltage design in architectural drawings, commercial audio systems, and security camera system design and administration is a plus. While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.
Level99 Entertainment
Norwood, Massachusetts
Job DescriptionJob DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details. OVERVIEW The Sr. Design Engineer is responsible for the development, design, and planning for best-in-class physical game content. Level99 Engineers identify critical aspects of new challenges and create prototypes to assess both the technical and experiential risks presented. They work closely with the project management, creative, and software development teams to ensure that scenic details and important gameplay moments are successfully executed. The Sr. Design Engineer drafts drawing packages that detail the construction of rooms for both in-house and external fabrication, and oversees the production and final assembly process, continually improving designs after installation. This is a "working" Sr. design engineer role, with the Sr. Design Engineer responsible for managing and organizing the work, as well as prototyping and implementing finished solutions directly. RESPONSIBILITIES Develop, design, prototype, and test technical and experiential aspects of new gameplay elements Redline drawings and visit fabricators for buy-offs and acceptance testing Draft comprehensive, accurate 3D models and consolidated drawing packages detailing architectural and gameplay components for internal and external fabrication Create and maintain detailed, accurate, and up-to-date documentation on components Coordinate with project management, electrical, software, fabrication, and other teams, both internally and externally, to ensure design intent is clear and correctly executed Troubleshoot electro-mechanical systems Identify and interface with external contractors and suppliers Write, update, and maintain necessary written protocols, manuals, documentation, and procedures to ensure the proper, efficient, and safe operation of the attractions and the facility as a whole MUST-HAVE SKILLS 10+ years mechanical design and 3D modeling experience Ability to create clear and detailed shop drawings Hands-on fabrication experience and significant woodworking skills Basic understanding of and comfort working with low voltage electricity Ability to self-manage time and resources in a low-oversight environment. OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Four year college degree in a relevant design/engineering discipline Three years' experience working in a related technical design capacity, preferably with experience specifically in high-traffic location-based entertainment Advanced fabrication knowledge and hands-on skill working with wood, metal, plastics, etc While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.
Job DescriptionJob DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details. OVERVIEW The Sr. Design Engineer is responsible for the development, design, and planning for best-in-class physical game content. Level99 Engineers identify critical aspects of new challenges and create prototypes to assess both the technical and experiential risks presented. They work closely with the project management, creative, and software development teams to ensure that scenic details and important gameplay moments are successfully executed. The Sr. Design Engineer drafts drawing packages that detail the construction of rooms for both in-house and external fabrication, and oversees the production and final assembly process, continually improving designs after installation. This is a "working" Sr. design engineer role, with the Sr. Design Engineer responsible for managing and organizing the work, as well as prototyping and implementing finished solutions directly. RESPONSIBILITIES Develop, design, prototype, and test technical and experiential aspects of new gameplay elements Redline drawings and visit fabricators for buy-offs and acceptance testing Draft comprehensive, accurate 3D models and consolidated drawing packages detailing architectural and gameplay components for internal and external fabrication Create and maintain detailed, accurate, and up-to-date documentation on components Coordinate with project management, electrical, software, fabrication, and other teams, both internally and externally, to ensure design intent is clear and correctly executed Troubleshoot electro-mechanical systems Identify and interface with external contractors and suppliers Write, update, and maintain necessary written protocols, manuals, documentation, and procedures to ensure the proper, efficient, and safe operation of the attractions and the facility as a whole MUST-HAVE SKILLS 10+ years mechanical design and 3D modeling experience Ability to create clear and detailed shop drawings Hands-on fabrication experience and significant woodworking skills Basic understanding of and comfort working with low voltage electricity Ability to self-manage time and resources in a low-oversight environment. OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Four year college degree in a relevant design/engineering discipline Three years' experience working in a related technical design capacity, preferably with experience specifically in high-traffic location-based entertainment Advanced fabrication knowledge and hands-on skill working with wood, metal, plastics, etc While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.