AEVEX

Job DescriptionJob Description Information Management Technology Division (IMTD) provides software development, operations and maintenance of a variety of systems and initiatives supporting IMS business areas. IMTD focuses on streamlining operations, automating processes, and aligning IM Solutions to IMS' s overarching digital architecture. IMTD's mission is to promote state-of-the-art IT solutions for IMS business systems. In doing so, IMTD collaborates with IT mission partners to not only share technology and lessons learned, but also ensure records management processes and requirements are included in the early design stages of IT solutions across the Sponsor and IC. Additionally, IMTD works in concert with the IMS Tech Director to ensure future plans for technology in the division are in line with the plans for the overall IMS architecture. IMTD' s specific responsibilities are performed via seven (7) teams plus IMTD Front Office support. Teams consist of: B2i, Data Migration Team (DMT), Electronic Document OCR and exploitation (eDox), GitSMART, Electronic Records Analysis Team (ERAT), and Integration Center (Ctr). Qualifications Must have a TS/SCI with Poly BS/BA in Software Engineering, Science, Mathematics, or similar OR equivalent combination of education and experience Team leadership ability with people skills Proficient in Java Experience with JavaScript / Typescript Must know to use an IDE to code (ex - IntelliJ, Eclipse, NetBeans) Hands on experience with cloud technology (AWS / C2S) Experience with web services (REST) and service oriented architecture (SOA) - Spring Boot, Tomcat Experience with relational databases (ex - Oracle / MySql) Experience with interacting in a Linux environment (ex - Bash scripting, VI) Ability to work well with others as well as independently Ability to work well in a constantly evolving work environment Desired Experience with front end development (ex - Angular 2+, React, HTML, CSS, JQuery) Experience with Microservices Familiarity with Source code management and integration (ex - GitHub/GitLab, Jenkins) Experience in an Agile environment Experience with testing frameworks (ex - Junit, Mockito, Swagger, Postman) About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionJob Description Work Arrangement This is an onsite position at MacDill Air Force Base in Tampa, FL Job Overview The Help Desk Technician Tier 1 (Junior) provides frontline technical support to end users across the organization. This role performs initial troubleshooting, resolves basic technical issues, and ensures accurate documentation of incidents. The technician works in a fast-paced, 24/7/365 operational environment supporting critical C2ISR systems and user communities. Essential Functions Perform initial diagnostic steps to identify and assess technical issues, following established troubleshooting scripts and procedures. Provide basic technical assistance for common hardware, software, and system issues related to C2ISR platforms. Support users with account lockouts, password resets, and basic network connectivity checks. Escalate complex, high-impact, or unresolved issues to higher-tier support teams, providing clear, concise, and complete problem descriptions. Gather and document detailed information from users to support accurate incident reporting and resolution tracking. Contribute to maintaining the help desk knowledge base, including documenting frequently asked questions and standard resolutions. Adhere to established help desk policies, procedures, and service-level standards for incident logging, communication, and closure. Participate in shift work to support 24/7/365 operations, including nights, weekends, and holidays as required. Perform other duties as required. Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies Working knowledge of: Service desk ticketing systems such as ServiceNow and Remedy Knowledge base and documentation repositories Remote support tools including Microsoft Remote Desktop and TeamViewer Collaboration platforms such as Microsoft Teams, Zoom, and Outlook PC diagnostic utilities and basic network connectivity testers Audio/visual troubleshooting tools Inventory and asset management systems Standard documentation templates for procedures, workflows, and trouble logs Education / Certifications Must complete DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level Obtain CE/Operating System (OS) certificate within six months of the assignment. Experience Minimum of 1 year experience as a Help Desk Technician Tier 1 with a BS/BA or 5 years' experience with no degree. DoD 8140 role for WRC: 411; Element: IT; Work Role: Technical Support Specialist; Proficiency Level: Basic / ability to obtain Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Security Clearance Active TS/SCI DoD clearance, and ability to maintain TS/SCI U.S. Citizenship required. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionJob Description Work Arrangement This is an onsite position at Pope field, North Carolina Job Overview The Help Desk Technician Tier 2 provides frontline technical and management support across the program. This role performs troubleshooting, resolves technical issues, and ensures accurate documentation of incidents. The technician works in a fast paced, 24/7/365 operational environment supporting critical C2ISR systems and user communities. Essential Functions Perform in-depth troubleshooting, diagnostics, and resolution of complex issues across all services in the service catalog. Assist users through multiple communication channels, including in person, phone, chat, remote desktop, automated workflows, email, and knowledge articles. Deliver Tier II/Tier III support during standard business hours and resolve escalations from Tier I teams. Participate in 24/7/365 operational coverage, including shift-based work schedules. Support OCONUS personnel with advanced technical assistance and incident resolution. Maintain precise documentation for all service requests, troubleshooting steps, solutions, and escalations. Utilize role-specific tools including: Service desk ticketing platforms (ServiceNow, Remedy) Knowledge repositories and documentation systems Remote desktop support tools (Microsoft Remote Desktop, TeamViewer) Collaboration platforms (Microsoft Teams, Zoom, Outlook) PC diagnostic utilities and network connectivity testers Remote access and troubleshooting tools (Secure OOBM, PuTTY, TS Reader, Wireshark) Performance monitoring dashboards (Grafana, Prometheus, SolarWinds) for proactive anomaly detection Audio/visual troubleshooting utilities Asset and inventory management systems Standardized documentation templates for procedures, troubleshooting logs, and technical reports Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies Strong working knowledge of: Service desk ticketing systems such as ServiceNow and Remedy Knowledge base and documentation repositories Remote support tools including Microsoft Remote Desktop and TeamViewer Collaboration platforms such as Microsoft Teams, Zoom, and Outlook PC diagnostic utilities and basic network connectivity testers Audio/visual troubleshooting tools Inventory and asset management systems Standard documentation templates for procedures, workflows, and trouble logs Education / Certifications Must complete DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level Obtain CE/Operating System (OS) certificate within six months of the assignment. Experience Previous experience as a Help Desk Technician Tier 2 or similar role supporting a DoD customer at the CCMD level; Minimum of 5 years' experience with a BS/BA or 3 years' experience with an MS/MA or 0 years' experience with a PhD. DoD 8140 role for WRC: 411; Element: IT; Work Role: Technical Support Specialist; Proficiency Level: Basic / ability to obtain Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Security Clearance Active TS/SCI DoD clearance, and ability to maintain TS/SCI. U.S. Citizenship required. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionJob Description Work Arrangement This is a part time position at our Solana Beach Office as part of our Internship Program. Job Overview We are seeking a motivated, detail-oriented, part-time IT Intern who is looking to gain hands-on experience in a structured, enterprise IT environment while learning foundational IT operations processes. The IT Intern will support the team by following established procedures for device sanitization, asset tracking updates, documentation, and preparation of equipment for disposal or reassignment. In addition, the intern will gain hands-on experience assisting with workstation deployment activities, learning how to image and configure devices in a corporate environment. This includes supporting operating system deployment, baseline software installation, device enrollment, and performing quality checks prior to distribution to end users under the guidance of senior IT staff. The AEVEX Internship Program gives individuals who are early in their career the opportunity to gain valuable learning opportunities while discussing goals, evaluating performance and receiving regular feedback. Essential Functions Execute documented hardware decommissioning procedures, including secure data handling and asset record updates Assist with workstation imaging and configuration processes Prepare new and reissued equipment for deployment Maintain accurate documentation within ticketing and asset management systems Support IT team members with basic operational tasks as needed Ensure adherence to security, compliance, and organizational standards Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications Strong attention to detail and ability to follow documented procedures Basic understanding of computer hardware and operating systems Interest in pursuing a career in IT or cybersecurity Strong organizational skills and ability to work independently Reliable, professional, and comfortable handling technical equipment Education / Certifications High School Diploma Experience No prior experience required. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Frequently required repetitive movements of wrists, hands, and/or fingers For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance S. Citizenship required. AEVEX provides a reasonable range of compensation. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific location. The range of starting pay for this position is for the listed location only. Salary Range$20-$25 USD About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionJob Description Work Arrangement This is an onsite position at Pope Field in North Carolina Job Overview The Help Desk Technician Tier 3 provides technical leadership support to end users across the organization. The technician works in a fast-paced, 24/7/365 operational environment supporting critical C2ISR systems and user communities. Essential Functions Provide senior-level Tier 3 support and subject matter expertise to enhance situational awareness and operational stability across command mission-critical SATCOM network infrastructures. Maintain, test, and execute enterprise backup and disaster recovery plans in alignment with Continuity of Operations (COOP) requirements. Deliver advanced technical troubleshooting, incident resolution, and sustainment support for C2ISR platforms, applications, and systems. Ensure continuous operation, maintenance, and optimization of mission-essential infrastructure services, including satellite communication systems. Collaborate with commercial service providers, U.S. Government personnel, and DoD partners to resolve outages, perform installations, and manage service transitions. Assess user, network, and communications requirements; recommend hardware and software solutions that align with mission and enterprise needs. Maintain accurate circuit documentation, configuration records, and trouble logs to support operational visibility and compliance. Support 24/7/365 operations through shift-based coverage to ensure uninterrupted mission success. Perform other duties as required. Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies Strong knowledge of: Service desk ticketing systems such as ServiceNow and Remedy Knowledge base and documentation repositories Remote support tools including Microsoft Remote Desktop and TeamViewer Collaboration platforms such as Microsoft Teams, Zoom, and Outlook PC diagnostic utilities and basic network connectivity testers Audio/visual troubleshooting tools Inventory and asset management systems Standard documentation templates for procedures, workflows, and trouble logs Education / Certifications Must complete DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level Obtain CE/Operating System (OS) certificate within six months of the assignment. Experience 8-11 years' experience with a BS/BA or 12 years' experience with no degree. DoD 8140 role for WRC: 411; Element: IT; Work Role: Technical Support Specialist; Proficiency Level: Basic / ability to obtain Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment Security Clearance Active TS/SCI DoD clearance, and ability to maintain TS/SCI. U.S. Citizenship required. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.