Propio

Job DescriptionJob DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. Propio Language Services has grown 300% in less than 12 months, becoming a Top 3 Language Service Provider in the US. We are looking for a Software Development Engineer II - Platform that has the technical knowledge to deliver results for our WFOS Engineering team. The Software Engineering team is responsible for rolling out regular releases to several web and mobile applications, unit testing and working in a collaborative team environment. We wear many hats to ship products and new releases. If you thrive in a start-up culture, are a highly motivated contributor, and want to be a part of Propio's continued growth and its success in the marketplace, this is for you! Key Responsibilities: Ship Code! Participate in Agile and Scrum ceremonies, breaking down complex problems into small achievable increments Design and implement new features and functionality for both web and mobile applications using Typescript, ExpressJs, Node, C#, .Net Core, Entity Framework, AWS Conduct code reviews to ensure functionality before moving to testing or production Contribute to product documentation. Includes, but not limited to, Architecture diagrams, State Diagrams, Process Flows, Sequence Diagrams Demonstrate flexibility and adjust priorities to respond to pressing and changing needs of internal and external customers Requirements: Qualifications: Bachelor's degree in Computer Science or relevant experience needed 3-5+ years of experience in software development Experience developing RESTful API's Fast-learner, able to leverage skills in one syntax/framework to learn another, including new libraries, frameworks, and technologies for solving the problem at hand Self-Starter and highly motivated team player Excellent organization and time management skills Problem-solving and analytical reasoning skills AWS and Container experience a plus Excellent Written and Verbal Communication skills

Job DescriptionJob DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician I to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Requirements: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment