Job DescriptionJob DescriptionBenefits: 401(k) Dental insurance Paid time off Vision insurance iQuasar LLC has an exciting opportunity for a Contract Manager/Project Manager to join our growing team. The Project Manager will serve as the on-site corporate representative and primary liaison between LSI, contractor personnel, and BLS stakeholders. The position carries authority to make commitments on behalf of the contracting company regarding administrative and technical matters related to contract performance. The Project Manager will have overall responsibility for contract personnel management, subcontractor coordination, security enforcement, task execution, reporting, budgeting, staffing, infrastructure support, and customer relationship management. We are seeking a Contract Manager/Project Manager for a contract position. Position: Contract Manager/Project Manager Position Type: Full-time Location: Washington, DC Role Specific Duties/ Role Responsibilities: Contract & Project Management Serve as the on-site corporate representative for all administrative and technical matters related to contract performance. Provide overall management and oversight of contract activities and assigned task areas. Develop plans, budgets, staffing strategies, schedules, and performance measures for concurrent task assignments. Monitor contract performance to ensure requirements, milestones, deliverables, and service levels are achieved. Manage multiple concurrent infrastructure and IT support tasks from planning through completion. Identify operational risks and implement appropriate mitigation strategies. Customer & Stakeholder Management Serve as the primary liaison between contractor personnel and the Contracting Officer's Representative (COR). Work closely with BLS management, Division Chiefs, Task Monitors, technical leads, and contractor employees. Discuss and resolve technical, financial, administrative, contractual, and personnel matters. Maintain strong customer relationships and proactively address issues affecting contract performance. Provide regular contract status, staffing, performance, and operational updates. Personnel Management & Leadership Supervise and direct all contract personnel assigned to the program. Manage recruitment, hiring, onboarding, development, performance, and retention of employees. Oversee staffing requirements and ensure appropriate personnel are assigned to each task. Develop and maintain performance metrics analyzing staffing levels, requirements matching, and hiring activities. Administer and support salary-related activities as required. Provide corporate on-site decision-making authority for personnel and operational matters. Help Desk & Infrastructure Contract Management Manage complex Help Desk and infrastructure support contracts. Oversee large technical teams, including environments with 50 or more employees. Ensure adequate staffing and resources are available to meet customer requirements. Coordinate technical support activities across Help Desk, network, infrastructure, systems, and telecommunications functions. Monitor employee performance and ensure service delivery meets contractual requirements. Subcontractor & Contract Administration Manage subcontracting agreements and coordinate subcontractor performance. Ensure subcontractor activities remain aligned with contract requirements, schedules, and customer expectations. Track task execution, staffing, deliverables, and performance across subcontracted activities. Support contract reporting, documentation, and administrative requirements. Security & Compliance Ensure compliance with all BLS security, confidentiality, and credentialing requirements. Ensure new hires and existing contractor personnel complete required Agency Agreements and credentialing documentation. Enforce applicable security policies and procedures throughout contract operations. Coordinate security-related requirements with BLS stakeholders and contractor personnel. IT Infrastructure Oversight Provide management oversight for infrastructure technologies and technical support activities, including: Server hardware installation and repair Unix/Linux operating systems Windows operating systems Enterprise firewall administration Router and switch administration Telecommunications infrastructure SAN and NAS technologies LAN and WAN environments Network security protocols and applications Network & Technology Management Oversee the administration and implementation of current and emerging technologies supporting local and wide area networks. Support the planning, development, implementation, and maintenance of complex enterprise networks. Ensure network infrastructure remains reliable, secure, scalable, and aligned with customer requirements. Provide management oversight of network security protocols, technologies, and applications. Continuity of Operations (COOP) Manage Continuity of Operations (COOP) requirements and programs. Apply risk management methodologies to identify, assess, and prioritize essential functions. Support requirements planning for alternate operating facilities. Develop and maintain COOP planning documentation. Develop and coordinate COOP testing, training, and exercise programs. Ensure continuity planning supports mission-critical BLS operations. Required Qualifications: 5 years of experience developing performance metrics that provide detailed analysis of staffing, requirements matching, and hiring. 3 years of experience in salary administration. 3 years of experience exercising corporate on-site decision-making authority. 6 years of experience in client relations, including working closely with customers to resolve contract, development, and personnel issues. 3 years of experience managing Help Desk contracts, including at least 1 year managing a team of 50 or more employees. Experience with full responsibility for recruitment, hiring, employee development, supervision, and performance management. 5 years of experience managing infrastructure support contracts, including at least 1 year managing 50 or more employees. 5 years of experience managing infrastructure support contracts involving multiple separate and concurrent tasks, including planning, budgeting, staffing, and task control. 5 years of experience with server hardware installation and repair, Unix/Linux and Windows operating system installation and administration, enterprise firewall support and administration, router and switch support, telecommunications, and SAN/NAS technologies. 5 years of experience managing COOP requirements and programs, including risk management, alternate operating facilities, COOP documentation, testing, training, and exercises. 5 years of experience administering current and evolving technologies used to operate, maintain, and enhance LAN/WAN environments. 5 years of experience building and maintaining complex enterprise networks. 5 years of experience administering network security protocols and applications. iQuasar LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non-merit factors, or any other characteristics protected by applicable law.
09/21/2026
Full time
Job DescriptionJob DescriptionBenefits: 401(k) Dental insurance Paid time off Vision insurance iQuasar LLC has an exciting opportunity for a Contract Manager/Project Manager to join our growing team. The Project Manager will serve as the on-site corporate representative and primary liaison between LSI, contractor personnel, and BLS stakeholders. The position carries authority to make commitments on behalf of the contracting company regarding administrative and technical matters related to contract performance. The Project Manager will have overall responsibility for contract personnel management, subcontractor coordination, security enforcement, task execution, reporting, budgeting, staffing, infrastructure support, and customer relationship management. We are seeking a Contract Manager/Project Manager for a contract position. Position: Contract Manager/Project Manager Position Type: Full-time Location: Washington, DC Role Specific Duties/ Role Responsibilities: Contract & Project Management Serve as the on-site corporate representative for all administrative and technical matters related to contract performance. Provide overall management and oversight of contract activities and assigned task areas. Develop plans, budgets, staffing strategies, schedules, and performance measures for concurrent task assignments. Monitor contract performance to ensure requirements, milestones, deliverables, and service levels are achieved. Manage multiple concurrent infrastructure and IT support tasks from planning through completion. Identify operational risks and implement appropriate mitigation strategies. Customer & Stakeholder Management Serve as the primary liaison between contractor personnel and the Contracting Officer's Representative (COR). Work closely with BLS management, Division Chiefs, Task Monitors, technical leads, and contractor employees. Discuss and resolve technical, financial, administrative, contractual, and personnel matters. Maintain strong customer relationships and proactively address issues affecting contract performance. Provide regular contract status, staffing, performance, and operational updates. Personnel Management & Leadership Supervise and direct all contract personnel assigned to the program. Manage recruitment, hiring, onboarding, development, performance, and retention of employees. Oversee staffing requirements and ensure appropriate personnel are assigned to each task. Develop and maintain performance metrics analyzing staffing levels, requirements matching, and hiring activities. Administer and support salary-related activities as required. Provide corporate on-site decision-making authority for personnel and operational matters. Help Desk & Infrastructure Contract Management Manage complex Help Desk and infrastructure support contracts. Oversee large technical teams, including environments with 50 or more employees. Ensure adequate staffing and resources are available to meet customer requirements. Coordinate technical support activities across Help Desk, network, infrastructure, systems, and telecommunications functions. Monitor employee performance and ensure service delivery meets contractual requirements. Subcontractor & Contract Administration Manage subcontracting agreements and coordinate subcontractor performance. Ensure subcontractor activities remain aligned with contract requirements, schedules, and customer expectations. Track task execution, staffing, deliverables, and performance across subcontracted activities. Support contract reporting, documentation, and administrative requirements. Security & Compliance Ensure compliance with all BLS security, confidentiality, and credentialing requirements. Ensure new hires and existing contractor personnel complete required Agency Agreements and credentialing documentation. Enforce applicable security policies and procedures throughout contract operations. Coordinate security-related requirements with BLS stakeholders and contractor personnel. IT Infrastructure Oversight Provide management oversight for infrastructure technologies and technical support activities, including: Server hardware installation and repair Unix/Linux operating systems Windows operating systems Enterprise firewall administration Router and switch administration Telecommunications infrastructure SAN and NAS technologies LAN and WAN environments Network security protocols and applications Network & Technology Management Oversee the administration and implementation of current and emerging technologies supporting local and wide area networks. Support the planning, development, implementation, and maintenance of complex enterprise networks. Ensure network infrastructure remains reliable, secure, scalable, and aligned with customer requirements. Provide management oversight of network security protocols, technologies, and applications. Continuity of Operations (COOP) Manage Continuity of Operations (COOP) requirements and programs. Apply risk management methodologies to identify, assess, and prioritize essential functions. Support requirements planning for alternate operating facilities. Develop and maintain COOP planning documentation. Develop and coordinate COOP testing, training, and exercise programs. Ensure continuity planning supports mission-critical BLS operations. Required Qualifications: 5 years of experience developing performance metrics that provide detailed analysis of staffing, requirements matching, and hiring. 3 years of experience in salary administration. 3 years of experience exercising corporate on-site decision-making authority. 6 years of experience in client relations, including working closely with customers to resolve contract, development, and personnel issues. 3 years of experience managing Help Desk contracts, including at least 1 year managing a team of 50 or more employees. Experience with full responsibility for recruitment, hiring, employee development, supervision, and performance management. 5 years of experience managing infrastructure support contracts, including at least 1 year managing 50 or more employees. 5 years of experience managing infrastructure support contracts involving multiple separate and concurrent tasks, including planning, budgeting, staffing, and task control. 5 years of experience with server hardware installation and repair, Unix/Linux and Windows operating system installation and administration, enterprise firewall support and administration, router and switch support, telecommunications, and SAN/NAS technologies. 5 years of experience managing COOP requirements and programs, including risk management, alternate operating facilities, COOP documentation, testing, training, and exercises. 5 years of experience administering current and evolving technologies used to operate, maintain, and enhance LAN/WAN environments. 5 years of experience building and maintaining complex enterprise networks. 5 years of experience administering network security protocols and applications. iQuasar LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non-merit factors, or any other characteristics protected by applicable law.
Job DescriptionJob DescriptionBenefits: 401(k) Dental insurance Paid time off Vision insurance iQuasar LLC has an exciting opportunity for a Contract Manager/Project Manager to join our growing team. The Project Manager will serve as the on-site corporate representative and primary liaison between LSI, contractor personnel, and BLS stakeholders. The position carries authority to make commitments on behalf of the contracting company regarding administrative and technical matters related to contract performance. The Project Manager will have overall responsibility for contract personnel management, subcontractor coordination, security enforcement, task execution, reporting, budgeting, staffing, infrastructure support, and customer relationship management. We are seeking a Contract Manager/Project Manager for a contract position. Position: Contract Manager/Project Manager Position Type: Full-time Location: Washington, DC Role Specific Duties/ Role Responsibilities: Contract & Project Management Serve as the on-site corporate representative for all administrative and technical matters related to contract performance. Provide overall management and oversight of contract activities and assigned task areas. Develop plans, budgets, staffing strategies, schedules, and performance measures for concurrent task assignments. Monitor contract performance to ensure requirements, milestones, deliverables, and service levels are achieved. Manage multiple concurrent infrastructure and IT support tasks from planning through completion. Identify operational risks and implement appropriate mitigation strategies. Customer & Stakeholder Management Serve as the primary liaison between contractor personnel and the Contracting Officer's Representative (COR). Work closely with BLS management, Division Chiefs, Task Monitors, technical leads, and contractor employees. Discuss and resolve technical, financial, administrative, contractual, and personnel matters. Maintain strong customer relationships and proactively address issues affecting contract performance. Provide regular contract status, staffing, performance, and operational updates. Personnel Management & Leadership Supervise and direct all contract personnel assigned to the program. Manage recruitment, hiring, onboarding, development, performance, and retention of employees. Oversee staffing requirements and ensure appropriate personnel are assigned to each task. Develop and maintain performance metrics analyzing staffing levels, requirements matching, and hiring activities. Administer and support salary-related activities as required. Provide corporate on-site decision-making authority for personnel and operational matters. Help Desk & Infrastructure Contract Management Manage complex Help Desk and infrastructure support contracts. Oversee large technical teams, including environments with 50 or more employees. Ensure adequate staffing and resources are available to meet customer requirements. Coordinate technical support activities across Help Desk, network, infrastructure, systems, and telecommunications functions. Monitor employee performance and ensure service delivery meets contractual requirements. Subcontractor & Contract Administration Manage subcontracting agreements and coordinate subcontractor performance. Ensure subcontractor activities remain aligned with contract requirements, schedules, and customer expectations. Track task execution, staffing, deliverables, and performance across subcontracted activities. Support contract reporting, documentation, and administrative requirements. Security & Compliance Ensure compliance with all BLS security, confidentiality, and credentialing requirements. Ensure new hires and existing contractor personnel complete required Agency Agreements and credentialing documentation. Enforce applicable security policies and procedures throughout contract operations. Coordinate security-related requirements with BLS stakeholders and contractor personnel. IT Infrastructure Oversight Provide management oversight for infrastructure technologies and technical support activities, including: Server hardware installation and repair Unix/Linux operating systems Windows operating systems Enterprise firewall administration Router and switch administration Telecommunications infrastructure SAN and NAS technologies LAN and WAN environments Network security protocols and applications Network & Technology Management Oversee the administration and implementation of current and emerging technologies supporting local and wide area networks. Support the planning, development, implementation, and maintenance of complex enterprise networks. Ensure network infrastructure remains reliable, secure, scalable, and aligned with customer requirements. Provide management oversight of network security protocols, technologies, and applications. Continuity of Operations (COOP) Manage Continuity of Operations (COOP) requirements and programs. Apply risk management methodologies to identify, assess, and prioritize essential functions. Support requirements planning for alternate operating facilities. Develop and maintain COOP planning documentation. Develop and coordinate COOP testing, training, and exercise programs. Ensure continuity planning supports mission-critical BLS operations. Required Qualifications: 5 years of experience developing performance metrics that provide detailed analysis of staffing, requirements matching, and hiring. 3 years of experience in salary administration. 3 years of experience exercising corporate on-site decision-making authority. 6 years of experience in client relations, including working closely with customers to resolve contract, development, and personnel issues. 3 years of experience managing Help Desk contracts, including at least 1 year managing a team of 50 or more employees. Experience with full responsibility for recruitment, hiring, employee development, supervision, and performance management. 5 years of experience managing infrastructure support contracts, including at least 1 year managing 50 or more employees. 5 years of experience managing infrastructure support contracts involving multiple separate and concurrent tasks, including planning, budgeting, staffing, and task control. 5 years of experience with server hardware installation and repair, Unix/Linux and Windows operating system installation and administration, enterprise firewall support and administration, router and switch support, telecommunications, and SAN/NAS technologies. 5 years of experience managing COOP requirements and programs, including risk management, alternate operating facilities, COOP documentation, testing, training, and exercises. 5 years of experience administering current and evolving technologies used to operate, maintain, and enhance LAN/WAN environments. 5 years of experience building and maintaining complex enterprise networks. 5 years of experience administering network security protocols and applications. iQuasar LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non-merit factors, or any other characteristics protected by applicable law.
09/21/2026
Full time
Job DescriptionJob DescriptionBenefits: 401(k) Dental insurance Paid time off Vision insurance iQuasar LLC has an exciting opportunity for a Contract Manager/Project Manager to join our growing team. The Project Manager will serve as the on-site corporate representative and primary liaison between LSI, contractor personnel, and BLS stakeholders. The position carries authority to make commitments on behalf of the contracting company regarding administrative and technical matters related to contract performance. The Project Manager will have overall responsibility for contract personnel management, subcontractor coordination, security enforcement, task execution, reporting, budgeting, staffing, infrastructure support, and customer relationship management. We are seeking a Contract Manager/Project Manager for a contract position. Position: Contract Manager/Project Manager Position Type: Full-time Location: Washington, DC Role Specific Duties/ Role Responsibilities: Contract & Project Management Serve as the on-site corporate representative for all administrative and technical matters related to contract performance. Provide overall management and oversight of contract activities and assigned task areas. Develop plans, budgets, staffing strategies, schedules, and performance measures for concurrent task assignments. Monitor contract performance to ensure requirements, milestones, deliverables, and service levels are achieved. Manage multiple concurrent infrastructure and IT support tasks from planning through completion. Identify operational risks and implement appropriate mitigation strategies. Customer & Stakeholder Management Serve as the primary liaison between contractor personnel and the Contracting Officer's Representative (COR). Work closely with BLS management, Division Chiefs, Task Monitors, technical leads, and contractor employees. Discuss and resolve technical, financial, administrative, contractual, and personnel matters. Maintain strong customer relationships and proactively address issues affecting contract performance. Provide regular contract status, staffing, performance, and operational updates. Personnel Management & Leadership Supervise and direct all contract personnel assigned to the program. Manage recruitment, hiring, onboarding, development, performance, and retention of employees. Oversee staffing requirements and ensure appropriate personnel are assigned to each task. Develop and maintain performance metrics analyzing staffing levels, requirements matching, and hiring activities. Administer and support salary-related activities as required. Provide corporate on-site decision-making authority for personnel and operational matters. Help Desk & Infrastructure Contract Management Manage complex Help Desk and infrastructure support contracts. Oversee large technical teams, including environments with 50 or more employees. Ensure adequate staffing and resources are available to meet customer requirements. Coordinate technical support activities across Help Desk, network, infrastructure, systems, and telecommunications functions. Monitor employee performance and ensure service delivery meets contractual requirements. Subcontractor & Contract Administration Manage subcontracting agreements and coordinate subcontractor performance. Ensure subcontractor activities remain aligned with contract requirements, schedules, and customer expectations. Track task execution, staffing, deliverables, and performance across subcontracted activities. Support contract reporting, documentation, and administrative requirements. Security & Compliance Ensure compliance with all BLS security, confidentiality, and credentialing requirements. Ensure new hires and existing contractor personnel complete required Agency Agreements and credentialing documentation. Enforce applicable security policies and procedures throughout contract operations. Coordinate security-related requirements with BLS stakeholders and contractor personnel. IT Infrastructure Oversight Provide management oversight for infrastructure technologies and technical support activities, including: Server hardware installation and repair Unix/Linux operating systems Windows operating systems Enterprise firewall administration Router and switch administration Telecommunications infrastructure SAN and NAS technologies LAN and WAN environments Network security protocols and applications Network & Technology Management Oversee the administration and implementation of current and emerging technologies supporting local and wide area networks. Support the planning, development, implementation, and maintenance of complex enterprise networks. Ensure network infrastructure remains reliable, secure, scalable, and aligned with customer requirements. Provide management oversight of network security protocols, technologies, and applications. Continuity of Operations (COOP) Manage Continuity of Operations (COOP) requirements and programs. Apply risk management methodologies to identify, assess, and prioritize essential functions. Support requirements planning for alternate operating facilities. Develop and maintain COOP planning documentation. Develop and coordinate COOP testing, training, and exercise programs. Ensure continuity planning supports mission-critical BLS operations. Required Qualifications: 5 years of experience developing performance metrics that provide detailed analysis of staffing, requirements matching, and hiring. 3 years of experience in salary administration. 3 years of experience exercising corporate on-site decision-making authority. 6 years of experience in client relations, including working closely with customers to resolve contract, development, and personnel issues. 3 years of experience managing Help Desk contracts, including at least 1 year managing a team of 50 or more employees. Experience with full responsibility for recruitment, hiring, employee development, supervision, and performance management. 5 years of experience managing infrastructure support contracts, including at least 1 year managing 50 or more employees. 5 years of experience managing infrastructure support contracts involving multiple separate and concurrent tasks, including planning, budgeting, staffing, and task control. 5 years of experience with server hardware installation and repair, Unix/Linux and Windows operating system installation and administration, enterprise firewall support and administration, router and switch support, telecommunications, and SAN/NAS technologies. 5 years of experience managing COOP requirements and programs, including risk management, alternate operating facilities, COOP documentation, testing, training, and exercises. 5 years of experience administering current and evolving technologies used to operate, maintain, and enhance LAN/WAN environments. 5 years of experience building and maintaining complex enterprise networks. 5 years of experience administering network security protocols and applications. iQuasar LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non-merit factors, or any other characteristics protected by applicable law.
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Training & development One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position. Position: AV Technician Location : Fort Eustis, VA Position Type: Permanent position Travel : N/A Job Description On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's. Qualifications Required - Secret Security Clearance CTS Certification (must be able to obtain within 6 months of hire) Required - Security+ CE Certification (IAT Level II) 2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows Employee Benefits: Great Benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more. Tuition assistance for continuing or career-related education. Our cultural focus is on people and results - not bureaucracy. Ample opportunity for career growth - we promote from within Leadership takes a constructive interest in every team member's success. Work/Life Balance and flexible hours Be part of a close-knit team that works and plays together and helps one another succeed. You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks. Casual workplace An open-door policy with all management
09/17/2026
Full time
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Training & development One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position. Position: AV Technician Location : Fort Eustis, VA Position Type: Permanent position Travel : N/A Job Description On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's. Qualifications Required - Secret Security Clearance CTS Certification (must be able to obtain within 6 months of hire) Required - Security+ CE Certification (IAT Level II) 2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows Employee Benefits: Great Benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more. Tuition assistance for continuing or career-related education. Our cultural focus is on people and results - not bureaucracy. Ample opportunity for career growth - we promote from within Leadership takes a constructive interest in every team member's success. Work/Life Balance and flexible hours Be part of a close-knit team that works and plays together and helps one another succeed. You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks. Casual workplace An open-door policy with all management
Job Description Job Description Cimarron is seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at the Schriever Space Force Base in the Colorado Springs area. Key Duties: Direct all facets of the continuous 24x7x365 GNOSC environment. Provide administrative and technical oversight to Watch Officers and Mission Support Team (MST) Engineers. Serve as an escalation point for complex IT incidents, outages, and service degradations. Ensure that all incidents are effectively escalated, managed, and resolved within established service level agreements (SLAs). Provide full communication of status, remediation plans, and operational actions to executive leadership and the Government customer. Deliver post-event recommendations such as "Lessons Learned" and "Hot Wash" inputs. Oversee ITIL-based continual service improvement initiatives to minimize risk to services and operational networks. Coordinate the Mission Support Schedule with the MST Lead and Watch Officers to ensure all CIO assets directly support event requirements, exercises, and war games in a geographically distributed enterprise. Ensure team compliance with Tier III Information Assurance practices, IT security governance, and DoD 8570/8140 requirements. Champion metrics-based IT Operations and Maintenance (O&M) and oversee Quality Assurance/Quality Control Inspection processes. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at the time. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. 12 or more years of general, full-time work experience (may be reduced with advanced education). 6 or more years of progressive experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles. 2 or more years of direct personnel management or team leadership experience in a complex, 24/7 IT environment. Education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, Incident, and change management. Current DoD 8570.01 IAT Level II Certification (e.g., CompTIA Security+ CE) or higher (IAM Level II/III preferred, such as CISM or CISSP). Desired Skills, Experience, and Education: Active DoW Top Secret Security Clearance. Bachelor's degree (or higher) in Computer Science, Information Technology, Cybersecurity, or a related field. Extensive experience leading metrics-based IT Operations and Maintenance (O&M) teams within a DoD or MDA environment. Advanced understanding of the ITIL framework with related certifications (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional, or Strategic Leader). Familiar with enterprise monitoring, ticketing, and security toolsets utilized by the team, including Remedy, and SNMP monitoring tools (e.g. SolarWinds and Structure Ware Datacenter. Working technical background in network engineering, systems administration (Windows/Linux), or cybersecurity operations. Experience running operations centers for large complex organizations. Understanding of military organizations and structures Experience working with DISA and DREN.
09/15/2026
Full time
Job Description Job Description Cimarron is seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at the Schriever Space Force Base in the Colorado Springs area. Key Duties: Direct all facets of the continuous 24x7x365 GNOSC environment. Provide administrative and technical oversight to Watch Officers and Mission Support Team (MST) Engineers. Serve as an escalation point for complex IT incidents, outages, and service degradations. Ensure that all incidents are effectively escalated, managed, and resolved within established service level agreements (SLAs). Provide full communication of status, remediation plans, and operational actions to executive leadership and the Government customer. Deliver post-event recommendations such as "Lessons Learned" and "Hot Wash" inputs. Oversee ITIL-based continual service improvement initiatives to minimize risk to services and operational networks. Coordinate the Mission Support Schedule with the MST Lead and Watch Officers to ensure all CIO assets directly support event requirements, exercises, and war games in a geographically distributed enterprise. Ensure team compliance with Tier III Information Assurance practices, IT security governance, and DoD 8570/8140 requirements. Champion metrics-based IT Operations and Maintenance (O&M) and oversee Quality Assurance/Quality Control Inspection processes. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at the time. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. 12 or more years of general, full-time work experience (may be reduced with advanced education). 6 or more years of progressive experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles. 2 or more years of direct personnel management or team leadership experience in a complex, 24/7 IT environment. Education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, Incident, and change management. Current DoD 8570.01 IAT Level II Certification (e.g., CompTIA Security+ CE) or higher (IAM Level II/III preferred, such as CISM or CISSP). Desired Skills, Experience, and Education: Active DoW Top Secret Security Clearance. Bachelor's degree (or higher) in Computer Science, Information Technology, Cybersecurity, or a related field. Extensive experience leading metrics-based IT Operations and Maintenance (O&M) teams within a DoD or MDA environment. Advanced understanding of the ITIL framework with related certifications (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional, or Strategic Leader). Familiar with enterprise monitoring, ticketing, and security toolsets utilized by the team, including Remedy, and SNMP monitoring tools (e.g. SolarWinds and Structure Ware Datacenter. Working technical background in network engineering, systems administration (Windows/Linux), or cybersecurity operations. Experience running operations centers for large complex organizations. Understanding of military organizations and structures Experience working with DISA and DREN.
Job Description Job Description Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance Cimarron is seeking a GNOSC Watch Officer/Network Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Schriever Space Force Base in the Colorado Springs, CO area. Key Duties: Responsible for all facets of a continuous 24/7 Global Network Operations and Security Center. Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity. Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer. Support and service maintenance activities to include Change Management coordination during the assigned quarterly rotating shift day/night shifts. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at this time. Ability to complete a pre-employment background check and drug screening, which will include, but is not limited to, testing for marijuana use. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. Current DoD 8570 IAT Level II certification (ex., Security + CE, CySA, etc.). 1 or more years of IT experience. Excellent communication skills, verbal and written, at both technical and senior/Executive management levels. Understanding of Command level Management. Able to speak clearly to diverse cultural audiences, VIPs, and dignitaries. Able to perform as a section trainer and create lesson plans. Able to operate within a stressful high speed Operational environment and be able to multi-task. Desired Skills, Experience, and Education: Experience in metrics-based IT Operations and Maintenance (O&M) teams. Experience with Remedy and SNMP monitoring tools (e.g., SolarWinds and StruxureWare Datacenter Expert). Have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation. Previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions. Previous work experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices. Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices. Network Operations experience in a network operations center or other 24x7x365 IT Operations environment. Knowledge of Cybersecurity principles and how to execute system/network security analysis. Have a working knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements. Quality Assurance/Quality Control Inspection process knowledge.
09/15/2026
Full time
Job Description Job Description Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance Cimarron is seeking a GNOSC Watch Officer/Network Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Schriever Space Force Base in the Colorado Springs, CO area. Key Duties: Responsible for all facets of a continuous 24/7 Global Network Operations and Security Center. Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity. Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer. Support and service maintenance activities to include Change Management coordination during the assigned quarterly rotating shift day/night shifts. Required Skills, Experience, and Education: Due to facility security requirements, only U.S. citizens are eligible for consideration at this time. Ability to complete a pre-employment background check and drug screening, which will include, but is not limited to, testing for marijuana use. This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID. Active Secret Clearance. Current DoD 8570 IAT Level II certification (ex., Security + CE, CySA, etc.). 1 or more years of IT experience. Excellent communication skills, verbal and written, at both technical and senior/Executive management levels. Understanding of Command level Management. Able to speak clearly to diverse cultural audiences, VIPs, and dignitaries. Able to perform as a section trainer and create lesson plans. Able to operate within a stressful high speed Operational environment and be able to multi-task. Desired Skills, Experience, and Education: Experience in metrics-based IT Operations and Maintenance (O&M) teams. Experience with Remedy and SNMP monitoring tools (e.g., SolarWinds and StruxureWare Datacenter Expert). Have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation. Previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions. Previous work experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices. Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices. Network Operations experience in a network operations center or other 24x7x365 IT Operations environment. Knowledge of Cybersecurity principles and how to execute system/network security analysis. Have a working knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements. Quality Assurance/Quality Control Inspection process knowledge.