Job DescriptionJob DescriptionJob Title: Service Desk Analyst (Level 1) Location: Bonita Springs, FL (Onsite) Job Type: Contract (6 months with strong potential for extension) Schedule: Monday-Friday, 7:00 AM - 4:00 PM Pay Rate: Up to $24.50/hour Overview We are seeking a Service Desk Analyst (Level 1) to serve as the primary point of contact between employees and the IT organization. This role supports field teams, internal staff, and executive leadership - including C-suite users - by delivering high-quality technical support and ensuring a seamless user experience. This is a fast-paced, customer-facing role ideal for someone with 2-3+ years of Tier II technical support experience (Tier I candidates with strong experience will also be considered). Key Responsibilities Provide support for incidents and service requests via phone, email, and self-service tickets Deliver exceptional customer service to all users, including executive leadership Troubleshoot hardware, software, and application issues to determine root cause quickly Document all interactions clearly and accurately within ticketing systems Communicate effectively with internal teams to ensure timely issue resolution Participate in User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) Educate users on new technologies, processes, and system enhancements Assist with service desk reporting, metrics, and continuous improvement efforts Support applications and infrastructure across North America Qualifications 2-3+ years of technical support experience (Tier II preferred; Tier I considered) Experience troubleshooting complex technical issues Strong customer service background Familiarity with IT systems, applications, and support processes Experience with ITIL practices and/or ServiceNow is a plus Proficiency in Microsoft Office (Excel, Word, PowerPoint) is a plus Education High School Diploma required Associate's or Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience) Key Skills Strong problem-solving and analytical abilities Excellent verbal and written communication skills Ability to explain technical concepts to non-technical users Strong organizational skills and attention to detail Ability to multitask and adapt in a fast-paced environment Team-oriented mindset with the ability to work independently Core Competencies Computer & Mobile Device Troubleshooting Critical Thinking Attention to Detail Dependability Customer Focus Why Apply? Opportunity to support a dynamic, enterprise-level IT environment Exposure to executive-level support Potential for contract extension Collaborative and team-oriented workplace Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
04/26/2026
Full time
Job DescriptionJob DescriptionJob Title: Service Desk Analyst (Level 1) Location: Bonita Springs, FL (Onsite) Job Type: Contract (6 months with strong potential for extension) Schedule: Monday-Friday, 7:00 AM - 4:00 PM Pay Rate: Up to $24.50/hour Overview We are seeking a Service Desk Analyst (Level 1) to serve as the primary point of contact between employees and the IT organization. This role supports field teams, internal staff, and executive leadership - including C-suite users - by delivering high-quality technical support and ensuring a seamless user experience. This is a fast-paced, customer-facing role ideal for someone with 2-3+ years of Tier II technical support experience (Tier I candidates with strong experience will also be considered). Key Responsibilities Provide support for incidents and service requests via phone, email, and self-service tickets Deliver exceptional customer service to all users, including executive leadership Troubleshoot hardware, software, and application issues to determine root cause quickly Document all interactions clearly and accurately within ticketing systems Communicate effectively with internal teams to ensure timely issue resolution Participate in User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) Educate users on new technologies, processes, and system enhancements Assist with service desk reporting, metrics, and continuous improvement efforts Support applications and infrastructure across North America Qualifications 2-3+ years of technical support experience (Tier II preferred; Tier I considered) Experience troubleshooting complex technical issues Strong customer service background Familiarity with IT systems, applications, and support processes Experience with ITIL practices and/or ServiceNow is a plus Proficiency in Microsoft Office (Excel, Word, PowerPoint) is a plus Education High School Diploma required Associate's or Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience) Key Skills Strong problem-solving and analytical abilities Excellent verbal and written communication skills Ability to explain technical concepts to non-technical users Strong organizational skills and attention to detail Ability to multitask and adapt in a fast-paced environment Team-oriented mindset with the ability to work independently Core Competencies Computer & Mobile Device Troubleshooting Critical Thinking Attention to Detail Dependability Customer Focus Why Apply? Opportunity to support a dynamic, enterprise-level IT environment Exposure to executive-level support Potential for contract extension Collaborative and team-oriented workplace Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
Job DescriptionJob DescriptionPosition Overview We are seeking a detail-oriented and driven Project Manager to lead complex equipment and system projects for a client of ours within the food industry. In this role, you will manage the full project lifecycle-from initial handoff through delivery, installation, and close-out-ensuring projects are completed on time, within budget, and to customer specifications. This is a highly cross-functional role requiring strong technical knowledge, communication skills, and the ability to coordinate with internal teams, vendors, and customers. Key Responsibilities Review final sales quotes, cost estimates, purchase orders, and technical specifications to identify and resolve commercial and technical issues Set up and manage projects and sales orders within SAP Lead project kick-off meetings and provide clear documentation and meeting notes Develop and manage project schedules using SAP and Microsoft Project Procure specialized equipment and controls; negotiate pricing, terms, and delivery schedules with vendors Track equipment through engineering, manufacturing, testing, and shipment phases Coordinate with vendors and conduct site visits as needed to ensure project milestones are met Provide regular project updates through meetings and SAP reporting tools Support field service teams during installation, start-up, and commissioning Manage scope, schedule, and specification changes post handoff from sales Monitor project costs, analyze variances, and contribute to continuous improvement efforts Lead project close-out meetings to evaluate performance and identify improvement opportunities Coordinate with customers and field teams to manage punch lists and warranty-related items Required Qualifications Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field Minimum of 5 years of project management experience within the food or manufacturing industry Strong proficiency in Microsoft Office (especially Excel), Microsoft Project, and SAP Ability to read and interpret mechanical assembly, system layout, and electrical drawings Excellent verbal and written communication skills Ability to manage multiple projects in a fast-paced environment Willingness to travel 10-20% as needed Preferred Qualifications Experience working with food processing equipment or similar industrial machinery Familiarity with CRM systems and AutoCAD viewer tools Bilingual skills are a plus What They Offer Competitive salary Comprehensive benefits package (medical, dental, vision, life insurance) 401(k) with company match Paid holidays (including your birthday!) Generous PTO, sick time, and vacation Join a collaborative, growth-focused organization where your contributions directly impact project success and customer satisfaction. This is an opportunity to take ownership of meaningful projects and work alongside a team that values innovation, accountability, and continuous improvement. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
04/26/2026
Full time
Job DescriptionJob DescriptionPosition Overview We are seeking a detail-oriented and driven Project Manager to lead complex equipment and system projects for a client of ours within the food industry. In this role, you will manage the full project lifecycle-from initial handoff through delivery, installation, and close-out-ensuring projects are completed on time, within budget, and to customer specifications. This is a highly cross-functional role requiring strong technical knowledge, communication skills, and the ability to coordinate with internal teams, vendors, and customers. Key Responsibilities Review final sales quotes, cost estimates, purchase orders, and technical specifications to identify and resolve commercial and technical issues Set up and manage projects and sales orders within SAP Lead project kick-off meetings and provide clear documentation and meeting notes Develop and manage project schedules using SAP and Microsoft Project Procure specialized equipment and controls; negotiate pricing, terms, and delivery schedules with vendors Track equipment through engineering, manufacturing, testing, and shipment phases Coordinate with vendors and conduct site visits as needed to ensure project milestones are met Provide regular project updates through meetings and SAP reporting tools Support field service teams during installation, start-up, and commissioning Manage scope, schedule, and specification changes post handoff from sales Monitor project costs, analyze variances, and contribute to continuous improvement efforts Lead project close-out meetings to evaluate performance and identify improvement opportunities Coordinate with customers and field teams to manage punch lists and warranty-related items Required Qualifications Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field Minimum of 5 years of project management experience within the food or manufacturing industry Strong proficiency in Microsoft Office (especially Excel), Microsoft Project, and SAP Ability to read and interpret mechanical assembly, system layout, and electrical drawings Excellent verbal and written communication skills Ability to manage multiple projects in a fast-paced environment Willingness to travel 10-20% as needed Preferred Qualifications Experience working with food processing equipment or similar industrial machinery Familiarity with CRM systems and AutoCAD viewer tools Bilingual skills are a plus What They Offer Competitive salary Comprehensive benefits package (medical, dental, vision, life insurance) 401(k) with company match Paid holidays (including your birthday!) Generous PTO, sick time, and vacation Join a collaborative, growth-focused organization where your contributions directly impact project success and customer satisfaction. This is an opportunity to take ownership of meaningful projects and work alongside a team that values innovation, accountability, and continuous improvement. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
Job DescriptionJob DescriptionThis Network Technician Tier 1 Position Features: Location: DFW Metroplex (Primary focus: East side of DFW International) Duration: Project: Can go Perm Rate: $25.00 - $28.00/hr (DOE) + Mileage/Travel Compensation Work Schedule & Hours: Standard Shift: Up to 8 hours per day; however, hours will vary based on project phase. Survey Phase: May require fewer than 8 hours per day during initial site audits. Installation Phase: Expect longer days during active network swaps to ensure the site is fully operational before departure. Shift Times: Surveys typically occur during clinic hours, while installations will take place after clinic hours (evening/night work). Travel: Must account for 1-2 hours of drive time to sites; commute time and mileage are compensated. Key Responsibilities: Site Surveys: Conduct physical device audits (Phones, PCs, data ports, cabling). Hardware Install: Rack and stack network switches and gear. Wireless Support: Mounting and installing Wireless Access Points (APs). Minimum Requirements: Experience with rack and stack and physical network infrastructure. Reliable transportation and flexibility to work non-standard hours during install phases. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
04/26/2026
Full time
Job DescriptionJob DescriptionThis Network Technician Tier 1 Position Features: Location: DFW Metroplex (Primary focus: East side of DFW International) Duration: Project: Can go Perm Rate: $25.00 - $28.00/hr (DOE) + Mileage/Travel Compensation Work Schedule & Hours: Standard Shift: Up to 8 hours per day; however, hours will vary based on project phase. Survey Phase: May require fewer than 8 hours per day during initial site audits. Installation Phase: Expect longer days during active network swaps to ensure the site is fully operational before departure. Shift Times: Surveys typically occur during clinic hours, while installations will take place after clinic hours (evening/night work). Travel: Must account for 1-2 hours of drive time to sites; commute time and mileage are compensated. Key Responsibilities: Site Surveys: Conduct physical device audits (Phones, PCs, data ports, cabling). Hardware Install: Rack and stack network switches and gear. Wireless Support: Mounting and installing Wireless Access Points (APs). Minimum Requirements: Experience with rack and stack and physical network infrastructure. Reliable transportation and flexibility to work non-standard hours during install phases. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
Job DescriptionJob DescriptionThis Network Technician Tier 1 Position Features: Position Title: Network Technician (Tier 1) - Austin Region Location: Austin Metro (Primary focus: Jollyville / Great Hills area/ Fort Cavazos) Duration: Contract through Q1 2026 (Potential extension through 2026) Rate: $25.00 - $28.00/hr (DOE) + Mileage/Travel Compensation Work Schedule & Hours: Variable Hours: Daily schedule fluctuates between 4-10+ hours depending on site size and phase. Installation Days: Technicians will not leave the site until the network is fully operational, which may result in longer shifts. Timing: Surveys are conducted during normal business hours; hardware installs are performed after-hours to minimize clinical disruption. Travel: Regional travel is required; drive times of 1-2 hours should be expected and are compensated. Key Responsibilities: Audit & Discovery: Preliminary onsite surveys for device mapping and network health. Deployment: Hands-on rack and stack of switches and network equipment. Wireless: Installation of up to 25 APs per site. Minimum Requirements: Experience in network hardware installation and field technician roles. Ability to commit to a project that requires a mix of day and evening shifts. Strong attention to detail for physical audits and data collection. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
04/26/2026
Full time
Job DescriptionJob DescriptionThis Network Technician Tier 1 Position Features: Position Title: Network Technician (Tier 1) - Austin Region Location: Austin Metro (Primary focus: Jollyville / Great Hills area/ Fort Cavazos) Duration: Contract through Q1 2026 (Potential extension through 2026) Rate: $25.00 - $28.00/hr (DOE) + Mileage/Travel Compensation Work Schedule & Hours: Variable Hours: Daily schedule fluctuates between 4-10+ hours depending on site size and phase. Installation Days: Technicians will not leave the site until the network is fully operational, which may result in longer shifts. Timing: Surveys are conducted during normal business hours; hardware installs are performed after-hours to minimize clinical disruption. Travel: Regional travel is required; drive times of 1-2 hours should be expected and are compensated. Key Responsibilities: Audit & Discovery: Preliminary onsite surveys for device mapping and network health. Deployment: Hands-on rack and stack of switches and network equipment. Wireless: Installation of up to 25 APs per site. Minimum Requirements: Experience in network hardware installation and field technician roles. Ability to commit to a project that requires a mix of day and evening shifts. Strong attention to detail for physical audits and data collection. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
Job DescriptionJob DescriptionWhat you'd be doing Acting as the go-to escalation point for tough technical issues (Level 3/4 support) Troubleshooting complex systems problems across infrastructure (servers, networks, etc.) Leading incident response and recovery efforts Performing root cause analysis when things break Planning and leading system implementations or upgrades Designing or contributing to enterprise architecture Working with vendors and possibly managing support strategies Advising developers and business teams on technical solutions Creating documentation and presentations for IT leadership Skills / experience they expect 5+ years in IT support or operations Hands-on experience in areas like: Servers / operating systems Networking Storage / infrastructure Middleware or enterprise systems Disaster recovery Ability to lead technical efforts, not just execute tasks Strong troubleshooting and analytical thinking Certifications are a plus (not required, but valued) Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
04/24/2026
Full time
Job DescriptionJob DescriptionWhat you'd be doing Acting as the go-to escalation point for tough technical issues (Level 3/4 support) Troubleshooting complex systems problems across infrastructure (servers, networks, etc.) Leading incident response and recovery efforts Performing root cause analysis when things break Planning and leading system implementations or upgrades Designing or contributing to enterprise architecture Working with vendors and possibly managing support strategies Advising developers and business teams on technical solutions Creating documentation and presentations for IT leadership Skills / experience they expect 5+ years in IT support or operations Hands-on experience in areas like: Servers / operating systems Networking Storage / infrastructure Middleware or enterprise systems Disaster recovery Ability to lead technical efforts, not just execute tasks Strong troubleshooting and analytical thinking Certifications are a plus (not required, but valued) Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.