Ingram Content Group

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is currently seeking a Senior Data Engineer to join our team in LaVergne, TN (Greater Nashville area). This person will design, build, and optimize the systems that allow our data to be gathered, ingested, stored, analyzed, transformed, and distributed. You will be responsible for the entire lifecycle of data pipelines, from ingestion to the creation of Operational Data Stores (ODS). Senior Data Engineer Acts as the senior/lead technical programmer in the team, owns the solution stack, and has an appetite for problem solving. Delivers results through independent contributions and mentoring of junior engineers. Works with the data architect, CI/CD architects, and other data engineers to build and deliver world-class data platforms. This position will be hybrid and work from the Ingram headquarters 4 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Education: Bachelor's or master's degree in computer science, Computer Engineering, IT, or a closely related technical field. 6+ years of professional experience in data engineering or a similar data-intensive role. Core Languages: Expert-level proficiency in SQL and Python. Databases: Deep experience with MySQL and at least one major NoSQL provider (e.g., MongoDB, Cassandra). Integration: Hands-on experience creating and deploying SSIS Packages. Streaming: Proven experience using Apache Kafka for event-driven architecture. Concepts: Strong understanding of data modeling, schema design, and distributed systems. We have a preference for: Technical expertise in a core technology area Data and Software engineering Knowledge of external technologies within domain of expertise Knowledge of all phases of applications systems analysis and programming Knowledge of Development Tools with demonstrated expert experience in: Python, data manipulation packages of Python Working knowledge of client-server architectures and RESTFul APIs Knowledge of software collaboration platforms like GitHub, Azure DevOps, and JIRA Ability to communicate effectively across the organization and with leadership Ability to apply new knowledge, technology, and procedure to job responsibilities Ability to be flexible/multi-task based on workflow demands The Senior Data Engineer key responsibilities are: Pipeline Development: Design and implement robust ETL/ELT data pipelines using Apache Kafka for streaming and batch processing. Database Management: Architect and maintain both Relational (MySQL, SQL Server) and Non-relational (NoSQL) database environments to ensure high performance and scalability. SQL server related: Transact-SQL, ETL and Data warehousing, SQL server management studio, maintaining and optimizing stored procedures, maintaining and monitoring background jobs. ODS Architecture: Build and manage Operational Data Stores to integrate data from disparate sources for real-time and batched operational reporting. Data Handling: Write complex, optimized SQL queries, develop Python scripts using libraries like Pandas, NumPy, and PySpark, and integrate Kafka for sophisticated data transfer, manipulation and cleansing. System Optimization: Monitor and tune database performance, ensuring data integrity and security across all platforms. Lead and execute testing to ensure data validation and data integrity. Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance, and deployment. Works with user/customer community, business analysts, and architects to capture system requirements and design. Leverages a technical network to collaborate across the organization's units. Hiring Salary Range: $110,981k - $141,123k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is hiring for an IT Internship to contribute to our IT Integrations team in LaVergne, TN just outside Nashville. The IT Internship is designed to provide current students with practical, real-world experience/exposure within the areas of Infrastructure Services, Service Desk, and Software Development. The Internship is designed to provide current students practical, real-world experience and expose them to the many facets of business and culture within Ingram Content Group (ICG). Interns will also gain knowledge of ICG business standards and procedures and handle administrative tasks for assigned departments. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! Pay: $20/hour Education and Experience Current Junior pursuing a Bachelor's degree or Master's student with an Information Technology Major 2 years' experience with Microsoft Office Applications (Outlook, Word, Excel) Knowledge, Skills and Abilities Knowledge of organization, operating procedures and policies of the company Technical knowledge regarding desktops/laptops, servers, networks, Windows / Linux operating systems or application development Verbal and written communication skills Attention to detail Ability to be flexible/multi-task based on workflow demands Ability to speak, write and read the English language Ability to develop constructive and cooperative working relationships with others, and maintain them over time Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations Ability to maintain consistent, punctual and regular attendance Ability to engage in active listening with coworkers, management and clients/customers Ability to apply new knowledge, technology and procedure to job responsibilities Ability to meet and maintain performance objectives (standards) The IT Intern's key responsibilities are: Provides assistance and support to department associates while becoming familiar with the organization. Provides analysis and reporting support for department. Monitors assigned objectives and works with business leaders to develop and prioritize projects/assignments. Communicates necessary updates/information to department associates. Completes real world IT challenge project as part of the Internship curriculum. Additional Information The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is seeking an experienced Business Development Manager to join our Ingram Data Services team. The Business Development Manager drives growth for Covered, Ingram's forthcoming platform connecting publishers with booksellers, libraries, and influencers through digital catalogs and DRCs. This role builds and nurtures client relationships, cultivates long-term partnerships, and shapes go-to-market strategy. Leading client advisory groups and education initiatives, the Business Development Manager translates market feedback into meaningful improvements to the service, positioning, and messaging. The role also informs pricing, business models, and commercial strategy to strengthen Covered's market position. Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications: Bachelor's Degree 5 years experience in sales and/or business development in book publishing or digital services Preferred Qualifications: Proven B2B business development Knowledge of principles and methods for promoting and selling services Deep knowledge of the book industry ecosystem Key Responsibilities: Partners with management to oversee and execute new business development strategy Meets or exceeds new account growth targets Develops and drives the value proposition of Covered via sales and service initiatives Develops reporting that measures opportunities, growth potential, and flywheel impact Identifies potential new opportunities that promote long-term growth and business health Engages new customers at industry events or through targeted campaigns, partnering with other Ingram client teams to promote the Covered service and actively seek feedback Prepares and conducts presentations and education for internal stakeholders and external clients Serves as conduit for all large business development queries, including following up on leads Pursues and executes strategies to enter new markets Hiring Salary Range: $97,201k- $123,251k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE - Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is hiring a Cataloging Systems Manager to join the team here in La Vergne, TN (just outside of Nashville). The Cataloging Systems Manager provides strategic business analysis to key stakeholders and customers. Works closely with business units to gain in-depth understanding of business strategy, processes, services, and the context in which the business operates. Bridges traditional library cataloging expertise with modern technology, ensuring that metadata quality, system design, automation, and user experience evolve in step with emerging library technologies and AI-driven capabilities. Gathers and translates business requirements into software solutions for the entire cycle of software development and implementation. Identifies, creates, and facilitates process design changes by conducting business and systems process analysis and design at a complex level. Researches, analyzes, documents and resolves related internal and external issues with customers. Facilitate project meetings and presentations to diverse audiences. Trains other IT associates for secondary application support, as well as business unit associates for primary customer support. Plays a critical role in shaping catalog management systems, advising on metadata architecture, validating system behavior, and guiding the development of intelligent cataloging tools and automated workflows. This position will require 4 days in the office, candidates must be in or willing to relocate to the Nashville, TN region. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Master's degree in either Computer Science, Information Systems, or Library Science (MLS, MLIS, MSLS or other accepted accreditations from ALA) from school accredited by the American Library Association 6 years original cataloging experience using M MARC21, RDA, LCSH, and related standards at the professional level in a library or library vendor setting 3 year work experience using an integrated library system or cataloging management platform We have a preference for: Knowledge of RDA and AACR2 cataloging standards, LCSH, LC Call Number and Dewey classification schedules, and MARC21/OCLC formats Ability to work in multiple cataloging databases and platforms and to piece them together in a complex process to achieve desired customer output Knowledge of integrated library catalog systems; for example, SirsiDynix, Polaris, Sierra, ExLibris The Cataloging Systems Manager key responsibilities are: Analyzes and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities for library cataloging and processing systems. Define metadata quality standards and ensure consistency across cataloging workflows. Act as the cataloging subject matter expert for IT teams during system design, development, and modernization initiatives. Translate cataloging requirements into technical specifications for developers and architects. Validate system behavior, including MARC parsing, field mapping, indexing, and transformation logic. Participate in user acceptance testing (UAT) for cataloging modules, APIs, and automation pipelines. Collaborate on integrations with external services (e.g., Z39.50, OCLC, vendor feeds, authority files). Identify opportunities to apply AI/ML to cataloging workflows, including automated MARC field population and validation, metadata enrichment and subject classification, duplicate detection and record clustering, language detection and translation, and predictive cataloging for high-volume materials Analyze current cataloging processes and recommend improvements for efficiency and scalability. Train internal teams on cataloging concepts, metadata structures, and system functionality. Represent cataloging needs in governance discussions and data quality initiatives. Support change management during system upgrades or workflow transitions. Serve as the liaison between cataloging, IT, product management, and operations. Translates business requirements into technical requirements including scope definition, detail and process flows for use by the development team ensuring critical business rules are preserved. Writes functional specifications using a variety of tools including word processing, spreadsheets, Jira, and drawings. Assists with developing QA test plans for accuracy and completeness. Maintains current knowledge of customer needs and strategies and acts as liaison between users, stakeholders, and development staff. Creates and maintains issue logs, meeting minutes, meeting schedules, project summaries and updates. Hiring Salary Range: $84,895k - $107,643k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is hiring a VP Application Services join our IT team in our LaVergne, TN (greater Nashville area) headquarters. This individual Provides executive-level product, technical, and strategic leadership across Ingram Content Group's software engineering, software architecture, data engineering, and artificial intelligence teams. Accountable for the full technology product lifecycle, from design and development through deployment, operations, and continuous improvement, ensuring that platforms and products deliver measurable business outcomes. Partners with senior business leaders to define and execute platform roadmaps that advance ICG's competitive position in the global book supply chain. Translates complex technical strategy into clear business value and drives organizational alignment across a matrixed engineering portfolio Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Computer Science or equivalent 10 years of experience in a technical leadership role managing diverse engineering teams in a matrix organization 8 years of experience with at least 2 of the following languages: C++, Java, C#, Ruby, Angular, Bootstrap, Python 8 years of experience with SOA, integration, big data management including MDM. 5 years of experience with SaaS based products, including product and engineering experience 5 years of experience with Business Intelligence, Data Visualization, Machine Learning, Predictive / Prescriptive Analytics Key Responsibilities: Establishes and maintains the technical strategy and architectural vision of the organizations software development and/or engineering functions. Plans and leads development of new software and/or product enhancements. Evaluates technical feasibility, design optimization and production issues. Partners with business to identify new solutions and/or improvements to existing solutions to yield measurable business value. Works to resolve issues articulated by management or other teams and ensure the resulting software meets the organizations standards of quality and performance. Leads the development of software plans and schedules ensuring on-time delivery of all scheduled milestones and requirements. Directs the analysis and preparation of systems feasibility studies, design of new systems and programs, and revision of existing systems and programs. Directs coding, testing, installation and maintenance of all business and scientific applications programs. Develops systems design standards and quality control standards for engineers. Develop, budget, and execute comprehensive roadmaps assigned to application/software teams Directly manages, mentors, and leads technology managers and their engineering associates Interfaces regularly with key customers to develop a deep understanding of customer needs - both articulated and unarticulated Works with external third parties to assess partnership opportunities and external requirements Facilitate development of the core positioning and messaging for the applications/software Partners with peer leaders to advance responsible AI and machine learning adoption, contributing to governance frameworks for model use, data quality, and ethical deployment. Leads the data engineering function, including the enterprise data platform (lakehouse architecture, data pipelines, and data products), ensuring trusted, high-quality data supports operational and analytical needs. Owns and advances the engineering culture, including developer experience, AI-assisted development tooling, engineering productivity metrics, and talent practices that attract and retain high-performing technologists. Constructs and presents compelling technology investment cases to executive audiences, translating engineering strategy into business impact terms including ROI, risk, and competitive differentiation. Monitors the evolving technology landscape, including AI/ML, cloud, and industry trends, and integrates relevant developments into the engineering strategy and roadmap with appropriate speed and discipline. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 20 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is currently seeking a Senior Data Engineer to join our team in LaVergne, TN (Greater Nashville area). This person leverages the latest ETL/ELT technologies including data pipeline design principles and integration patterns as a basis for supporting analytics and an enterprise data warehouse. Performs complex and senior level data integration pattern design and development activities in support of maintaining both legacy and modern data sourcing. Performs all aspects of the development life cycle. Delivers results through impeccable work ethic and perseverance to seek growth. This position will be hybrid and work from the Ingram headquarters 4 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Education: Bachelor's or master's degree in computer science, Computer Engineering, IT, or a closely related technical field. 6 years of ETL, development, and /or database architectural design experience. 2 years of experience with writing and optimizing existing complex SQL queries 2 years of database application development experience 3 years of professional experience with database technologies and ETL/ELT tools and scripting. We have a preference for: Knowledge of modernizing or consolidating legacy siloed databases. Strong knowledge across multiple database technologies including both columnar and row indexed relational DBs such as Vertica and SQL Server. Knowledge of schema driven design, development, and administration. Advanced knowledge of SQL, relational databases, query authoring Ability to execute SQL, T-SQL, ETL/ELT scripting, and automation techniques. Knowledge of common tools for Linux (logs, piping, redirections, grep, sed, yum) Knowledge of Linux scripting (Python, Perl, shell scripts) Experience with architecting data modeling and meeting requirements for data visualization or reporting tools Knowledge of data concepts around change data capture, and slowly changing dimensions The Sr Data Software Engineer key responsibilities are: Creates, develops, modifies, and maintains data pipelines for internal and external facing data applications as part of an Agile/SCRUM engineering team. Collaborate heavily with data modeling and subject matter experts based on data driven industry best practices. Delivers solutions to provide full product life cycle support, collaborating within and across teams, database development and deployment. Explores new technologies and development techniques to foster innovation. Coordinates and communicates with users, developers, and product owners to design and implement solutions that services the end user. Mentors and develops junior engineers through code reviews, co-development and best practices. Assembles large and complex data sets that meet business requirements. Develops design patterns, standards, documentation, etc. and works with other developers for implementation. Provide data integration oversight for Third Party integrations and database core components. Hiring Salary Range: $110,981k - $141,123k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job DescriptionJob DescriptionJob Description Ingram Content Group (ICG) is hiring a Senior Integration Engineer. The Senior Integration Engineer drives the next generation of B2B and EDI integrations across our enterprise. In this role, you'll serve as the technical SME for integrations and the surrounding ecosystem, including Sterling Integrator, Partner Engagement Manager (PEM), FileGPS, and related tools. You will lead partner onboarding, continuously tune and monitor high-volume transactions, and ensure that our global trading-partner community enjoys a smooth, secure, and reliable integration experience. This role will also play a key part in reducing technical debt across our integration landscape-modernizing legacy processes, migrating outdated protocols, and helping us build a sustainable, scalable EDI ecosystem for the future. This position will require 4 days in the office, candidates must be in or willing to relocate to the Nashville, TN region. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science, Information Systems, Engineering or related field or directly related experience. 6+ years' experience IT related programing and relational databases 3+ years' experience focused on Electronic Data Integration (EDI) with Sterling Integrator business-process design in high-volume environments. We have a preference for: Platforms & Tools IBM Sterling B2B Integrator (v6.x+), Partner Engagement Manager Strong understanding of Sterling adapters (FTP/S, HTTP/S, AS2, MQ, ODBC/JDBC) Standards & Protocols ANSI X12, EDIFACT, cXML, JSON, CSV AS2, SFTP, REST APIs, VAN Programming & Scripting Java, SQL UNIX shell or PowerShell automation Functional Background Integrations with ERP, WMS, and other backend systems Experience bridging internal and external partner systems using modern integration tooling The Senior Integration Engineer's key responsibilities are: Legacy Modernization & Technical Debt Reduction Lead and support initiatives to retire outdated or high maintenance systems and processes. Modernize existing legacy integrations by rebuilding them as optimized, supportable workflows within Sterling Integrator. Consolidate and migrate AS2 and SFTP connections into SI managed processes for better governance, reliability, and visibility. Streamline older EDI/B2B workflows to improve performance, compliance, and long term sustainability. Partner Lifecycle Lead end to end onboarding/offboarding of trading partners: requirements, mapping, connectivity, certifications, and go live. Maintain partner profiles, certificates, schedules, and SLAs. Lead migration efforts during consolidations or technology upgrades. Transaction Monitoring & Support Monitor daily EDI/B2B traffic (X12, EDIFACT, XML/JSON, cXML, flat files) through dashboards, alerts, and custom reports. Troubleshoot failures, perform root cause analysis, and develop permanent long term fixes. Collaborate with infrastructure, network, security, and business teams to resolve issues. Mapping & Development Design, develop, test, and optimize complex maps and SI business processes. Refactor legacy mappings and migrate transactions into modern B2B systems. Build reusable components and enforce mapping and development standards. Stakeholder Engagement Serve as technical contact for external partners and VANs; translate business requirements into technical solutions. Comfortable engaging directly with customers and vendors, confidently leading discussions, driving meetings, and representing the integration team in both technical and business conversations. Mentor junior staff and contribute to the 24 7 on call rotation. Continuous Improvement Track key KPIs (acknowledgement timeliness, error rates, cycle times). Recommend automation, performance improvements, and modernization initiatives (API led B2B, SFTP migrations, PEM enhancements, etc.). Evaluate emerging EDI/B2B tools and contribute to roadmap planning Hiring Salary Range: $110,981k - $141,123k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish