Santa Clara Development Corporation

Job DescriptionJob Description SUMMARY: Responsible for assisting in creating layouts and designs for various advertising materials including direct mail campaigns, print graphics, motion graphics and web or interactive media graphics for internal and external promotions and initiatives. Other duties may include assisting in pre and postproduction, finishing, web development, display system management, typing, data entry, photography, research, scanning, vendor relations, customer service and cost and quote analysis. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Assist in Design and Pre-Press activities for all Marketing initiatives across all entities and community projects. Assist in Design for light display mediums such as web or interactive media, broadcast or motion graphics. Administrative duties such as typing, data entry, display system / information system management, research and collection of design support needs (such as stock photography or footage and may include photography). Work must be approved by the Director of Marketing prior to production. Work is assigned on a project or piece basis by the Director of Marketing and reviewed in stages throughout the design or production of each project or piece. Each project and piece will be review on creativity, clarity or message or concept, design concepts and required copy completeness and placement. Maintains adequate supplies necessary to effectively perform the duties of the job; keeps a clean, neat, well-stocked work area; re-stocks supply as needed. Maintains on-site collateral for all entities, to include golf and retail outlets. Keep all areas clean & sanitized as directed. Responsible for maintaining a consistent, regular attendance record. Other duties as assigned. QUALIFICATIONS: High School diploma or GED required. Knowledge of design concepts, terminology and media requirements Thorough knowledge in design software including Adobe Photoshop and Adobe Illustrator. Knowledge of web design and development techniques. Strong computer skills including the ability to type, navigate through the system and networks and knowledge of file structure and organization on both Mac and PC environments.

Job DescriptionJob Description SUMMARY: The systems administrator will maintain, upgrade and provide support for SCDC software, hardware, and networks infrastructure. The systems administrator needs to be able to diagnose and resolve problems quickly. The individual should be able to communicate technical concerns and solution to the IT Management Team with varying degrees of technical knowledge, as well as work with individuals in all department to help resolve their technical issues. The Systems Administrator is also responsible for assisting the IT Systems and Security Engineer for maintaining SCDC network and systems infrastructure, including firewalls, testing computer equipment, backing up databases, installing and updating malware software, installing and rebuilding existing serves as well as the other processes. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Assist in prioritizing and verifying completion of all Information Technology system administration projects; ensuring the Information Technology Department stays competitive and up-to-date with technology services. Participates in the establishment, organization, and implementation of short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness and effects changes required for improvement. Delegate assigned tasks to Junior Systems Administrator. Provide and input Evaluation information for Junior Systems Administrator. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring application service operations. Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. Ensure appropriate training initiatives for new and existing staff. Communicate application service incidents and problems to key stakeholders, including management, end users and business operations leaders. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with the standards and project/operational requirements. Perform daily preventive monitoring; verifying the integrity and availability of systems & applications, databases, systems, and/or key processes; reviewing system and application logs when necessary. Reinforce SLAs to manage end-user expectations. Ensure full compliance with departmental Internal Controls, policies, procedures and regulations Perform regular security monitoring to identify any possible intrusions or potential threats. Test and apply patches and upgrades on a regular basis to systems and applications, upgrade administrative tools and utilities to improve existing capabilities and secure possible vulnerabilities. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Verify completion of scheduled jobs such as data backups and disaster recovery operations. Assist in developing and maintaining general administration standards and procedures for installations, configurations, and maintenance tasks. Develop and maintain technical documentation for all production systems and active projects within the enterprise. Maintain a thorough understanding of the basics behind the internet and its workings (Firewall, IPS, Web Filtering, Security, IP Routing, VPN, Email routing, SPAM, etc.). Aids the Applications Administrators, Systems Administrators, and IT Support Team in administration and maintenance of applications and storage infrastructure including, but not limited to DNS, DHCP, AD, VMware, SANs. Keep all areas clean and sanitized as directed. Perform other duties as assigned. Monitors support ticketing system for all ticket status', which includes, updating notes, communicating with requesters, aiding other IT team members, and completing all assigned tickets. Provides backup support for IT team members, including the handling of all incoming support calls, emails and walk-ins as required to maintain department SLAs. 24/7/365 Availability, Rotating Schedules, and Overtime Required as needed to work odd hours to accommodate projects, system maintenance, critical issues, emergencies, etc. Participate in the regular on-call after hours IT support schedule. ADDITIONAL SKILLS AND ABILITIES The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expert knowledge of system security concerns and vulnerabilities. In-dept. knowledge and experience with VMware. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. always available to respond to helpdesk requests after hours. EDUCATION / EXPERIENCE: Associate degree in Computer Science, Management Information Systems, or equivalent certification training and related work experience; or an equivalent combination of education and work experience. Relevant technical certifications: Network+, Security+ required at time of or during employment. Microsoft, Cisco, VMware, or other relevant industry certifications a plus. TECHNICAL EXPERTISE: Hands-on administration experience with Windows Server 2012/2008 required, and Microsoft Desktop support. Windows Server Components; Active Directory, DHCP, DNS, Group Policies controls. Server virtualization, VMware vSphere 5.5 preferred. Microsoft Communication and Collaboration products; Exchange 2010/2013 and SharePoint 2013 configuration & administration a plus. Remote server and system administration tools. Database administration; SQL Server 2012/2015. Fiber Channel or iSCSI SAN solutions and Blade Systems infrastructure. Experience with data center infrastructure. Cisco or Meraki networking experiences a plus. PHYSICAL DEMANDS / WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Employee is frequently required to lift and/or move up to 50 pounds. The Employee is frequently required to risk danger of electrical shock and/or radiation (from computers, networking components, wireless components). The noise level in the work environment is usually moderate. When on the casino floor the noise level increases to loud. Employee is exposed to second hand cigarette smoke. Levels of interaction: Face-to-face / in person: High level of interaction with other employees, high with guests and vendors. Telephone interaction: High level of interaction with employees, vendors and guests.

Job DescriptionJob Description SUMMARY: Responsible for casino slot systems analysis. Establishes and maintains a priority list of projects in conjunction with Slot Management. Conducts analysis on the performance of all slot-related equipment and any other slot-related issues as required. Creates, completes, and reviews daily, monthly, quarterly, and annual analytic spreadsheets. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Responsible for the preparation of month-end and miscellaneous performance reports. Develops spreadsheets and reports for Executive Team and various departments. Creates and maintains an accurate database of information on all slot related equipment, reports and files for analytical purposes. Works with Director of Slots to track machines performing poorly in relation to their theoretical hold percentages and ensures that these machines are checked for malfunctions. Maintains up to date maps and drawings of the casino floor. Responsible for all regulatory requirements surrounding slot machine moves on and off the casino floor. Performs special projects as needed. Works with Finance to ensure accurate reporting. Keeps an accurate count of machines on the floor, matching the units licensed; maintains records of all percentage sheets as required by Gaming Commission. Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company's internal controls, policies, and procedures. Responsible for maintaining a consistent, regular attendance record. Other duties as assigned. QUALIFICATIONS: Minimum of two years professional experience in the Gaming Industry. Must have intermediate to strong Microsoft Excel knowledge. Experience with or ability to learn CAD. High school diploma or GED is required. Some college experience preferred. Ability to read and interpret documents and procedure manuals. This job requires a self-motivated individual with superb communication skills. Reading, writing, and speaking fluently English is necessary.