Universal Technical Resource Services, Inc.
Hyattsville, Maryland
Job DescriptionJob DescriptionSalary: $155,750.40-$163,529.60 Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Cybersecurity Specialist to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission within budget. This position executes cybersecurity-focused project support and subscriber alignment activities for the CSSP, including standards compliance, reporting, sustainment transition, and CORA scheduling/readiness tracking across all supported sites. This position will be based in Adelphi, MD, with occasional remote work. What will you be doing? This position will be a key member of the Mission Support Team. Duties include: Support IT and cybersecurity projects through planning, execution, monitoring, and closeout to meet technical and mission objectives. Ensure work aligns with applicable cybersecurity/IT standards, frameworks, and best practices. Coordinate with cross-functional teams, stakeholders, and customers to define requirements, resolve issues, and deliver outcomes within scope and schedule. Assist with budgets, schedules, quality planning, and project documentation in partnership with Financial Analysts and Quality Assurance. Produce recurring and ad-hoc reporting using qualitative and quantitative analysis to assess operational effectiveness and service delivery performance. Support non-traditional subscriber alignment end-to-end (e.g., TEMs, solution development, procurement coordination, configuration, delivery) and transition to sustainment for operational services and renewal. Track and coordinate CORA scheduling for all CSSP sites in accordance with CSSP timeframes/inspection schedules, and report CORA readiness status to customer sites and the C5ISR Center CSSP. What skills will the ideal candidate have to be successful? This position will require the following: Bachelors Degree required (related field preferred), with 8 yrs experience or 10 yrs of additional relevant experience DoD Top Secret/SCI security clearance Required Strong multi-tasking skills and ability to prioritize various tasks and assignments in a dense environment to meet defined and/or undefined deliverables. Proficiency in delivering concise briefs and reports to large groups and senior leaders, with strong communication skills to effectively convey complex cybersecurity concepts. Possess expertise in cloud technology, with a strong understanding of cloud platforms, services, and best practices relevant to cybersecurity. Proficient in Microsoft Office suite, particularly Outlook, to efficiently manage and prioritize high volumes of email communication, ensuring timely responses and effective correspondence management. Familiarity with Army and DoD policies influencing the cybersecurity community, ensuring compliance and alignment with relevant regulations and directives. Utilize project management principles and methodologies (PMI) to effectively plan, execute, and complete tasks, ensuring efficient project delivery and stakeholder satisfaction Preferred experience in using Tableau, JIRA, Confluence, and Salesforce. Must be able to speak, read, and write fluent English Must be a US Citizen. Read about our benefits here:Our Benefits - UTRS Thinking Forward UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications. For more information or to apply now, go to the website below:
Job DescriptionJob DescriptionSalary: $155,750.40-$163,529.60 Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Cybersecurity Specialist to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission within budget. This position executes cybersecurity-focused project support and subscriber alignment activities for the CSSP, including standards compliance, reporting, sustainment transition, and CORA scheduling/readiness tracking across all supported sites. This position will be based in Adelphi, MD, with occasional remote work. What will you be doing? This position will be a key member of the Mission Support Team. Duties include: Support IT and cybersecurity projects through planning, execution, monitoring, and closeout to meet technical and mission objectives. Ensure work aligns with applicable cybersecurity/IT standards, frameworks, and best practices. Coordinate with cross-functional teams, stakeholders, and customers to define requirements, resolve issues, and deliver outcomes within scope and schedule. Assist with budgets, schedules, quality planning, and project documentation in partnership with Financial Analysts and Quality Assurance. Produce recurring and ad-hoc reporting using qualitative and quantitative analysis to assess operational effectiveness and service delivery performance. Support non-traditional subscriber alignment end-to-end (e.g., TEMs, solution development, procurement coordination, configuration, delivery) and transition to sustainment for operational services and renewal. Track and coordinate CORA scheduling for all CSSP sites in accordance with CSSP timeframes/inspection schedules, and report CORA readiness status to customer sites and the C5ISR Center CSSP. What skills will the ideal candidate have to be successful? This position will require the following: Bachelors Degree required (related field preferred), with 8 yrs experience or 10 yrs of additional relevant experience DoD Top Secret/SCI security clearance Required Strong multi-tasking skills and ability to prioritize various tasks and assignments in a dense environment to meet defined and/or undefined deliverables. Proficiency in delivering concise briefs and reports to large groups and senior leaders, with strong communication skills to effectively convey complex cybersecurity concepts. Possess expertise in cloud technology, with a strong understanding of cloud platforms, services, and best practices relevant to cybersecurity. Proficient in Microsoft Office suite, particularly Outlook, to efficiently manage and prioritize high volumes of email communication, ensuring timely responses and effective correspondence management. Familiarity with Army and DoD policies influencing the cybersecurity community, ensuring compliance and alignment with relevant regulations and directives. Utilize project management principles and methodologies (PMI) to effectively plan, execute, and complete tasks, ensuring efficient project delivery and stakeholder satisfaction Preferred experience in using Tableau, JIRA, Confluence, and Salesforce. Must be able to speak, read, and write fluent English Must be a US Citizen. Read about our benefits here:Our Benefits - UTRS Thinking Forward UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications. For more information or to apply now, go to the website below:
Universal Technical Resource Services, Inc.
Dover, New Jersey
Job DescriptionJob DescriptionSalary: $90,000 - $115,000 Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Desktop Support Engineer to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget. This position will be supporting the Armys Defense and Research Engineering Network (DREN). The ideal candidate will be a proactive problem-solver responsible for providing comprehensive end-user support, managing system configurations, and ensuring the operational readiness of desktop and laptop systems within secure and unclassified environments. You will serve as a key point of contact for troubleshooting software issues, while maintaining a robust and compliant security posture across all endpoints. This position is located at Picatinny Arsenal, NJ. What will you be doing? This position will be a key member of the Desktop Support Team. Duties include: End-User & Helpdesk Support Serve as a primary point of contact for Tier 1 and Tier 2 technical support, managing the full lifecycle of helpdesk tickets in accordance with service level agreements (SLAs). Deliver expert in-person and remote troubleshooting for all software-related issues, including the Windows operating system, Microsoft Office Suite, and other mission-specific DoD applications. Provide dedicated support for user account administration, software installation, and system imaging requests, ensuring compliance with established security protocols. System & Endpoint Management: Utilize Microsoft System Center Configuration Manager (SCCM) for enterprise-wide software deployment, system imaging, application packaging, and endpoint management. Execute routine and emergency patch management cycles using SCCM to address vulnerabilities and ensure systems comply with DoD Information Assurance Vulnerability Alerts (IAVAs). Develop, test, and deploy standardized system images (e.g., Windows 11) to new and existing hardware. Active Directory & Account Management: Perform routine Active Directory (AD) tasks, including creating and managing user/computer accounts, security groups, and organizational units (OUs). Assist with user onboarding and off-boarding processes, ensuring accounts are provisioned, modified, and de-provisioned according to security protocols. Troubleshoot user login issues and enforce Group Policy Objects (GPO) to maintain system configuration standards. Security & Compliance: Ensure all managed systems adhere to DoD security policies, DISA STIGs (Security Technical Implementation Guides), and RMF (Risk Management Framework) requirements. Assist in documentation and evidence gathering for security audits and system accreditation processes. Maintain accurate inventory of all hardware and software assets. What skills will the ideal candidate have to be successful? This position will require the following skillsets and experience: Must possess an active Secret security clearance or ability to obtain one. Minimum of 3-5 years of experience in a desktop support or helpdesk role within a DoD or federal government environment. Demonstrated proficiency with Microsoft SCCM for software deployment, reporting, and patch management. Strong hands-on experience with Active Directory, including user account management, GPO, and permissions. Proven experience with creating, deploying, and maintaining standardized system images. CompTIA Security+ CE or another DoD 8570 IAT Level II baseline certification is required. Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues independently. Strong customer service orientation and communication skills. Preferred Qualifications: Experience with scripting languages (PowerShell, VBScript) for automation of administrative tasks. Familiarity with DISA STIG implementation and vulnerability scanning tools (e.g., ACAS/Nessus). Experience with virtual desktop infrastructure (VDI) environments (e.g., VMware Horizon, Citrix). Relevant technical certifications such as MCSA/MCSE, CompTIA A+, or Network+. Travel requirements- None Security clearance level - SECRET Must be US Citizen and able to obtain a security clearance Read about our benefits here:Our Benefits - UTRS Always, Got Your Back UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications. For more information or to apply now, go to the website below:
Job DescriptionJob DescriptionSalary: $90,000 - $115,000 Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Desktop Support Engineer to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget. This position will be supporting the Armys Defense and Research Engineering Network (DREN). The ideal candidate will be a proactive problem-solver responsible for providing comprehensive end-user support, managing system configurations, and ensuring the operational readiness of desktop and laptop systems within secure and unclassified environments. You will serve as a key point of contact for troubleshooting software issues, while maintaining a robust and compliant security posture across all endpoints. This position is located at Picatinny Arsenal, NJ. What will you be doing? This position will be a key member of the Desktop Support Team. Duties include: End-User & Helpdesk Support Serve as a primary point of contact for Tier 1 and Tier 2 technical support, managing the full lifecycle of helpdesk tickets in accordance with service level agreements (SLAs). Deliver expert in-person and remote troubleshooting for all software-related issues, including the Windows operating system, Microsoft Office Suite, and other mission-specific DoD applications. Provide dedicated support for user account administration, software installation, and system imaging requests, ensuring compliance with established security protocols. System & Endpoint Management: Utilize Microsoft System Center Configuration Manager (SCCM) for enterprise-wide software deployment, system imaging, application packaging, and endpoint management. Execute routine and emergency patch management cycles using SCCM to address vulnerabilities and ensure systems comply with DoD Information Assurance Vulnerability Alerts (IAVAs). Develop, test, and deploy standardized system images (e.g., Windows 11) to new and existing hardware. Active Directory & Account Management: Perform routine Active Directory (AD) tasks, including creating and managing user/computer accounts, security groups, and organizational units (OUs). Assist with user onboarding and off-boarding processes, ensuring accounts are provisioned, modified, and de-provisioned according to security protocols. Troubleshoot user login issues and enforce Group Policy Objects (GPO) to maintain system configuration standards. Security & Compliance: Ensure all managed systems adhere to DoD security policies, DISA STIGs (Security Technical Implementation Guides), and RMF (Risk Management Framework) requirements. Assist in documentation and evidence gathering for security audits and system accreditation processes. Maintain accurate inventory of all hardware and software assets. What skills will the ideal candidate have to be successful? This position will require the following skillsets and experience: Must possess an active Secret security clearance or ability to obtain one. Minimum of 3-5 years of experience in a desktop support or helpdesk role within a DoD or federal government environment. Demonstrated proficiency with Microsoft SCCM for software deployment, reporting, and patch management. Strong hands-on experience with Active Directory, including user account management, GPO, and permissions. Proven experience with creating, deploying, and maintaining standardized system images. CompTIA Security+ CE or another DoD 8570 IAT Level II baseline certification is required. Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues independently. Strong customer service orientation and communication skills. Preferred Qualifications: Experience with scripting languages (PowerShell, VBScript) for automation of administrative tasks. Familiarity with DISA STIG implementation and vulnerability scanning tools (e.g., ACAS/Nessus). Experience with virtual desktop infrastructure (VDI) environments (e.g., VMware Horizon, Citrix). Relevant technical certifications such as MCSA/MCSE, CompTIA A+, or Network+. Travel requirements- None Security clearance level - SECRET Must be US Citizen and able to obtain a security clearance Read about our benefits here:Our Benefits - UTRS Always, Got Your Back UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications. For more information or to apply now, go to the website below: