Paylocity

Job DescriptionJob DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Technical Operations Support Specialist - ACA is responsible for delivering high quality technical support for Paylocity's growing suite of applications, including modules such as HR & Payroll, General Ledger, Tax support, Integrations, Data Insights/Reporting, Custom Calculations, and Time and Labor/Hardware. This role serves as a key resource for resolving complex client issues and supporting internal departments by addressing escalated technical concerns. The Technical Operations Support Specialist - ACA will troubleshoot a wide range of issues, including software functionality, payroll transmission, installation errors, time and labor discrepancies, payroll tax questions, network connectivity, spyware, and database-related problems. In addition, the role involves setting up and supporting standard features within web-based applications. This position requires a strong ability to communicate technical information clearly and effectively, ensuring clients and internal teams receive actionable guidance. Primary Responsibilities The below represents the primary duties of the position; others may be assigned as needed. Provide technical support by troubleshooting software and hardware issues using remote tools. Serve as the first point of contact for clients and/or internal inquiries via cases, emails, and calls, addressing issues related to Paylocity products and services while ensuring timely follow up and resolution. Support clients in the modification of items (based on the support team) that may include Time off Accruals, Time and Attendance, Tax Items, ACA, General Ledger, Reporting, Custom Calculations, and/or security requests. Document all interactions, through the entire life cycle, and identify recurring issues or trends. • Collaborate with internal teams to resolve complex issues and improve software performance. Share knowledge and support team learning across the organization. Use tools like Excel (VLOOKUP, Pivot Tables) to manage and analyze data. Communicate clearly with both technical and non-technical users. Represent the team in client interactions, events, and meetings. Effectively switch between multiple communication and tracking systems Remain flexible to business needs, including varying shifts and project support. Continuously build expertise in applications and help ensure quality and performance standards are met. Education and Experience Bachelors Degree required. 3+ years' experience in a customer service role; experience in a help desk/technical support role - preferred Intermediate MS Office skills, especially with Excel, specifically being able to import data and use pivot tables, and VLOOKUP. Strong oral and written communication PC hardware/software experience including installation, maintenance, and training end users. Ability to learn new software and desire to continue learning. Ability to analyze data for high-level problem resolution. Technical aptitude to learn database tools, such as SQL, or other software or internal developed tools. Must have strong mathematical skills for report calculations, accruals, General Ledger, etc. Experience with Lean Six Sigma a plus Additional Criteria for General Ledger: Experience with journal entries and Accounts Payable preferred Understanding of cost and labor allocations SQL Basic Knowledge Experience with General Ledger Concepts/Accounting/reconciling journal entries Prior experience with payroll concepts is required. Additional Criteria for Customs: Experience with Paylocity's Payroll product is strongly preferred. SQL and HML Basic Knowledge Experience testing and validating calculations, reports, and system configurations. Minimum of 1 year of payroll experience Additional Criteria for Escalations/tax direct: Experience with direct communications up to the C-Suite level 1-3 years payroll experience Understanding HR&P tax set ups and impact on filings Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $44,800 - $60,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements:

Job DescriptionJob DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role manages the transition of existing retirement plans from prior providers to Paylocity's retirement services platform. The Transition Manager (as it's known internally) oversees asset transfers, plan mapping, and stakeholder coordination to ensure a seamless migration experience for clients. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead the transition process for clients moving existing retirement plans to Paylocity-supported platforms, ensuring all key milestones (i.e. data collection, plan review) are met. Validate plan documents, historical data, and compliance testing results. Manage timelines and dependencies across internal and external teams. Serve as an escalation point for transition-related issues and ensure timely resolution. Coordinate, document, and communicate transition milestones to clients and internal stakeholders. Prepare and deliver transition materials to service teams, ensuring the clients transition smoothly post-implementation support. Ensure all transition activities meet regulatory and operational standards. Education and Experience Bachelor's degree required Minimum of 2 years of experience in retirement plan conversions or transitions Familiarity with payroll systems and retirement plan recording keeping platforms. Experience with OKA designation preferred. Strong understanding of plan structures, asset movement, and compliance testing Experience working with recordkeepers, custodians and financial institutions. Proficiency in Microsoft Office, with an emphasis on Excel Strong interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the transition process. Strong project management skills and ability to manage multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met. Strong attention to detail with strong analytical and problem-solving skills. Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $65,000 - $97,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements:

Job DescriptionJob DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. The Technical Operations Support Specialist I is responsible for delivering high quality technical support for Paylocity's growing suite of applications specifically General Ledger. This role serves as a key resource for resolving complex client issues and supporting internal departments by addressing escalated technical concerns. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements.? You must be available five days per week during designated work hours.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.? Position Overview The Technical Operations Support Specialist will troubleshoot a wide range of issues, including software functionality, payroll transmission, installation errors, time and labor discrepancies, payroll tax questions, network connectivity, spyware, and database-related problems. In addition, the role involves setting up and supporting standard features within web-based applications. This position requires a strong ability to communicate technical information clearly and effectively, ensuring clients and internal teams receive actionable guidance. Responsibilities The below represents the primary duties of the position; others may be assigned as needed. • Provide technical support by troubleshooting software and hardware issues using remote tools. • Serve as the first point of contact for clients and/or internal inquiries via cases, emails, and calls, addressing issues related to Paylocity products and services while ensuring timely follow up and resolution. • Support clients in the modification of items (based on the support team) that may include Time off Accruals, Time and Attendance, Tax Items, ACA, General Ledger, Reporting, Custom Calculations, and/or security requests. • Document all interactions, through the entire life cycle, and identify recurring issues or trends. • Collaborate with internal teams to resolve complex issues and improve software performance. • Share knowledge and support team learning across the organization. • Use tools like Excel (VLOOKUP, Pivot Tables) to manage and analyze data. • Communicate clearly with both technical and non-technical users. • Represent the team in client interactions, events, and meetings. • Effectively switch between multiple communication and tracking systems • Remain flexible to business needs, including varying shifts and project support. • Continuously build expertise in applications and help ensure quality and performance standards are met. Education and Experience • 3+ years' experience in a customer service role; experience in a help desk/technical support role - preferred • Intermediate MS Office skills, especially with Excel, specifically being able to import data and use pivot tables, and VLOOKUP. • Strong oral and written communication • PC hardware/software experience including installation, maintenance, and training end users. • Ability to learn new software and desire to continue learning. • Ability to analyze data for high-level problem resolution. • Technical aptitude to learn database tools, such as SQL, or other software or internal developed tools. • Must have strong mathematical skills for report calculations, accruals, General Ledger, etc. • Experience with Lean Six Sigma a plus • Experience with journal entries and Accounts Payable preferred • Understanding of cost and labor allocations • SQL Basic Knowledge • Experience with General Ledger Concepts/Accounting/reconciling journal entries • Prior experience with payroll concepts is required. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $44,000 - $64,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements:

Job DescriptionJob DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview The Technical Operations Support Specialist - ACA is responsible for delivering high quality technical support for Paylocity's growing suite of applications, including modules such as HR & Payroll, General Ledger, Tax support, Integrations, Data Insights/Reporting, Custom Calculations, and Time and Labor/Hardware. This role serves as a key resource for resolving complex client issues and supporting internal departments by addressing escalated technical concerns. The Technical Operations Support Specialist - ACA will troubleshoot a wide range of issues, including software functionality, payroll transmission, installation errors, time and labor discrepancies, payroll tax questions, network connectivity, spyware, and database-related problems. In addition, the role involves setting up and supporting standard features within web-based applications. This position requires a strong ability to communicate technical information clearly and effectively, ensuring clients and internal teams receive actionable guidance. Primary Responsibilities The below represents the primary duties of the position; others may be assigned as needed. Provide technical support by troubleshooting software and hardware issues using remote tools. Serve as the first point of contact for clients and/or internal inquiries via cases, emails, and calls, addressing issues related to Paylocity products and services while ensuring timely follow up and resolution. Support clients in the modification of items (based on the support team) that may include Time off Accruals, Time and Attendance, Tax Items, ACA, General Ledger, Reporting, Custom Calculations, and/or security requests. Document all interactions, through the entire life cycle, and identify recurring issues or trends. • Collaborate with internal teams to resolve complex issues and improve software performance. Share knowledge and support team learning across the organization. Use tools like Excel (VLOOKUP, Pivot Tables) to manage and analyze data. Communicate clearly with both technical and non-technical users. Represent the team in client interactions, events, and meetings. Effectively switch between multiple communication and tracking systems Remain flexible to business needs, including varying shifts and project support. Continuously build expertise in applications and help ensure quality and performance standards are met. Education and Experience 3+ years' experience in a customer service role; experience in a help desk/technical support role - preferred Intermediate MS Office skills, especially with Excel, specifically being able to import data and use pivot tables, and VLOOKUP. Strong oral and written communication PC hardware/software experience including installation, maintenance, and training end users. Ability to learn new software and desire to continue learning. Ability to analyze data for high-level problem resolution. Technical aptitude to learn database tools, such as SQL, or other software or internal developed tools. Must have strong mathematical skills for report calculations, accruals, General Ledger, etc. Experience with Lean Six Sigma a plus Additional Criteria for General Ledger: Experience with journal entries and Accounts Payable preferred Understanding of cost and labor allocations SQL Basic Knowledge Experience with General Ledger Concepts/Accounting/reconciling journal entries Prior experience with payroll concepts is required. Additional Criteria for Customs: Experience with Paylocity's Payroll product is strongly preferred. SQL and HML Basic Knowledge Experience testing and validating calculations, reports, and system configurations. Minimum of 1 year of payroll experience Additional Criteria for Escalations/tax direct: Experience with direct communications up to the C-Suite level 1-3 years payroll experience Understanding HR&P tax set ups and impact on filings Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $44,800 - $60,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements:

Job DescriptionJob DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge & Application Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support. Mentor and coach learners/employees through shadow sessions and 1:1 training. Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met. Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned. Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments. Manage the structure and organization of training material in various knowledge management systems. Act as a peer-mentor to new team members. Serve as a Brand Ambassador for Paylocity's culture and values. Complexity & Problem Solving Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner. Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations. Conduct needs analysis and develop training material to be utilized at the team level. Discretion & Impact Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up, including all feedback and developed course of action following all 1:1 and coaching sessions with employees. Collect and share feedback from trainees for the purposes of self-development and program enhancements. Participate in cross-departmental training initiatives. Collaboration & Interaction Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements. Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity's services, processes, and products. Actively participate in cross-departmental training initiatives. Management and Supervision Manage all aspects of classroom preparation, including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed. Maintain scores in the top 20% of your peers on Surveys and LSOs. Education and Experience 3+ yearsof training experience required. Knowledge of/experience in applying learning theories and principles, including adult learning theory. Strong interpersonal skills to be able to communicate effectively to a multitude of personalities. Ability to plan, lead, organize and manage multiple projects. Professional written and verbal communication skills. Attention to detail, analytical and critical thinking skills. Experience with blended (ILT/VILT) learning approach preferred. Proficiency with Microsoft Outlook and Office Suite - Word, PowerPoint, Excel. Prior customer service experience, sales experience preferred. Prior payroll experience preferred. Team lead experience preferred. Bachelor's degree or equivalent experience required. Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $55,000 - $70,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements:

Job DescriptionJob DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role serves within the Retirement Services operations team, responsible for managing complex recordkeeping tasks and acting as a liaison with external partners such as trustees, custodians, and recordkeeping vendor. The analyst ensures operational accuracy and compliance across all plan activities. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Operations Analyst leverages technology-including AI tools, Salesforce, and Power BI-to support retirement operations and enhance overall efficiency. Reconcile data and build reports using system tolls and extracts for Operations leadership Support project teams with data requests and updates to existing reports and dashboards. Analyze operational data to identify trends, gaps, and opportunities for improvement. Serve as a subject matter expert for complex retirement plan operation processes. Manage complex retirement plan recordkeeping operations including transaction processing, reconciliation, and reporting. Act as a liaison with external partners including recordkeepers, custodians, and trustees. Ensure operational compliance with ERISA, IRS, and DOL regulations. Support escalations from internal teams and external partners. Assist in the development and refinement of operational procedures and documentation. Education and Experience Bachelor's degree required. Minimum of 3 years of experience in a data analyst or financial analyst role Preferred but not required, strong understanding of defined contribution plan structures, record keeping, and ERISA, IRS regulations, and retirement plan operational compliance requirements. Experience working with external financial institutions and vendors. Proficiency in Microsoft Office Suite and operational reporting tools. Strong interpersonal, verbal, and written communication skills with a strong emphasis on the ability to translate complex issues into clear updates for internal and external stakeholders. Advanced critical thinking skills to evaluate unusual or complex issues and determine the best solutions. Ability to manage multiple escalations concurrently, prioritizing tasks based on risk, impact, and deadlines. Ability work independently and collaborate effectively with internal teams when needed. Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $80,000 - $104,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via Requirements: