Riverside Technologies, Inc.
North Sioux City, South Dakota
Job DescriptionJob DescriptionDescription: Riverside Technologies, Inc. is currently seeking a full-time Software Developer to join our team. We are looking for a creative individual with a desire to design and build flexible software solutions. Job Summary: As a Software Developer, you will be responsible for designing and building new software solutions, as well as supporting internal software programs. In addition, you will design and write new programs and update existing programs. What You'll Be Doing: Supporting internal software programs Designing and building new systems Gathering and analyzing requirements Researching, designing, and writing new programs Expanding/updating existing programs Integrating custom and out-of-the-box software solutions Bringing forward new ideas that will benefit the company Performing other duties as assigned Requirements: What You'll Need: Required Qualifications: Bachelor's degree or equivalent in software engineering, computer science, or related field is preferred 3+ years of experience in similar software development role Analysis and problem-solving skills High attention to detail Ability to work efficiently within a team Self-starter skills and eagerness to learn new things Excellent customer service skills that exceed customers' expectations Experience or familiarity with the following: C#, .NET, ASP.NET Core, HTML, CSS, JavaScript Object Oriented Programming Git Unit and integration testing Common serialization formats (JSON, XML) Experience debugging and tracing code Must be able to pass drug screening and background check Preferred Qualifications: 3+ years of experience in similar software development role Experience or familiarity with the following: Databases (SQL, MySQL, MSSQL, PostgreSQL) Front-end framework knowledge (React.js, Angular.js, Vue.js, Blazor Wasm, Svelte) App Development (MAUI, React Native, etc) Web API, gRPC, EDI Linux and Windows CRM/ERP experience Line of business applications B2B Experience Cloud Service Providers (Azure, AWS, Google Cloud, etc.) CI/CD Containerization (Docker, Podman) Visual Studio Code or Visual Studio What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Riverside Technologies, Inc. is currently seeking a full-time Software Developer to join our team. We are looking for a creative individual with a desire to design and build flexible software solutions. Job Summary: As a Software Developer, you will be responsible for designing and building new software solutions, as well as supporting internal software programs. In addition, you will design and write new programs and update existing programs. What You'll Be Doing: Supporting internal software programs Designing and building new systems Gathering and analyzing requirements Researching, designing, and writing new programs Expanding/updating existing programs Integrating custom and out-of-the-box software solutions Bringing forward new ideas that will benefit the company Performing other duties as assigned Requirements: What You'll Need: Required Qualifications: Bachelor's degree or equivalent in software engineering, computer science, or related field is preferred 3+ years of experience in similar software development role Analysis and problem-solving skills High attention to detail Ability to work efficiently within a team Self-starter skills and eagerness to learn new things Excellent customer service skills that exceed customers' expectations Experience or familiarity with the following: C#, .NET, ASP.NET Core, HTML, CSS, JavaScript Object Oriented Programming Git Unit and integration testing Common serialization formats (JSON, XML) Experience debugging and tracing code Must be able to pass drug screening and background check Preferred Qualifications: 3+ years of experience in similar software development role Experience or familiarity with the following: Databases (SQL, MySQL, MSSQL, PostgreSQL) Front-end framework knowledge (React.js, Angular.js, Vue.js, Blazor Wasm, Svelte) App Development (MAUI, React Native, etc) Web API, gRPC, EDI Linux and Windows CRM/ERP experience Line of business applications B2B Experience Cloud Service Providers (Azure, AWS, Google Cloud, etc.) CI/CD Containerization (Docker, Podman) Visual Studio Code or Visual Studio What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Riverside Technologies, Inc.
North Sioux City, South Dakota
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Riverside Technologies, Inc.
North Sioux City, South Dakota
Job DescriptionJob DescriptionDescription: Riverside Technologies, Inc. is currently seeking a full-time IT Help Desk Specialist to join our team. Job Summary: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Walking customers through problem-solving processes to find root cause of system issues Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Installing computer peripherals for users Responding to questions from customers seeking help either via email, in person, or over the phone Following up with customers to ensure issue has been resolved Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need: High school diploma or GED A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Riverside Technologies, Inc. is currently seeking a full-time IT Help Desk Specialist to join our team. Job Summary: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Walking customers through problem-solving processes to find root cause of system issues Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Installing computer peripherals for users Responding to questions from customers seeking help either via email, in person, or over the phone Following up with customers to ensure issue has been resolved Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need: High school diploma or GED A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Riverside Technologies, Inc.
North Sioux City, South Dakota
Job DescriptionJob DescriptionDescription: Riverside Technologies, Inc. is currently seeking a Computer Repair Technician. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! Job Summary: As a Computer Repair Technician, you will be providing onsite hardware and networking support. In this role, you'll perform installs, moves, adds, and changes. You'll also provide technical assistance and support for computer systems and hardware. Plus, you'll be responsible for follow-up services and problem escalation. What You'll Be Doing: Providing onsite support, including hardware and networking support for desktops, laptops, and servers Maintaining a high degree of professionalism in actions, demeanor, and dress Performing installs, moves, adds, and changes as required as well as testing and inspecting units for quality Communicating accurately, concisely, and professionally with the customer about important repair steps taken, parts ordered, and time estimated until completion Providing technical assistance and support for incoming issues related to computer systems and hardware Responding to email messages for customers seeking assistance Maintaining daily performance of computer systems and running diagnostic programs to identify problems with computer systems Installing, modifying, and repairing computer hardware and software Prioritizing and reviewing work orders to schedule daily work Developing a working knowledge of all operating standards, practices, and procedures Performing inventory management Performing other related duties as assigned Requirements: What You'll Need: High school diploma or GED A+, Cisco, and HP certifications highly desired Ability to travel when required 1 year in field service support role supporting a variety of hardware and networking equipment preferred Sense of urgency Must be available for varying shifts depending on customers' needs Regular reliable attendance Exceptional organizational skills and a professional presence Ability to work efficiently within a team Must have ability to move equipment weighing up to 25 lbs. Must have exceptional driving record and have a valid driver's license (part of the responsibilities will be to drive a company vehicle for deliveries) Must be able to climb ladders Must be comfortable working at heights of 3-40 ft. Must be able to pass drug screening and background check What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Riverside Technologies, Inc. is currently seeking a Computer Repair Technician. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! Job Summary: As a Computer Repair Technician, you will be providing onsite hardware and networking support. In this role, you'll perform installs, moves, adds, and changes. You'll also provide technical assistance and support for computer systems and hardware. Plus, you'll be responsible for follow-up services and problem escalation. What You'll Be Doing: Providing onsite support, including hardware and networking support for desktops, laptops, and servers Maintaining a high degree of professionalism in actions, demeanor, and dress Performing installs, moves, adds, and changes as required as well as testing and inspecting units for quality Communicating accurately, concisely, and professionally with the customer about important repair steps taken, parts ordered, and time estimated until completion Providing technical assistance and support for incoming issues related to computer systems and hardware Responding to email messages for customers seeking assistance Maintaining daily performance of computer systems and running diagnostic programs to identify problems with computer systems Installing, modifying, and repairing computer hardware and software Prioritizing and reviewing work orders to schedule daily work Developing a working knowledge of all operating standards, practices, and procedures Performing inventory management Performing other related duties as assigned Requirements: What You'll Need: High school diploma or GED A+, Cisco, and HP certifications highly desired Ability to travel when required 1 year in field service support role supporting a variety of hardware and networking equipment preferred Sense of urgency Must be available for varying shifts depending on customers' needs Regular reliable attendance Exceptional organizational skills and a professional presence Ability to work efficiently within a team Must have ability to move equipment weighing up to 25 lbs. Must have exceptional driving record and have a valid driver's license (part of the responsibilities will be to drive a company vehicle for deliveries) Must be able to climb ladders Must be comfortable working at heights of 3-40 ft. Must be able to pass drug screening and background check What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Riverside Technologies, Inc.
Las Cruces, New Mexico
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Job Summary: Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application What You'll Be Doing: Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing. Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels. Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways. Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes. Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems. Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times. Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices. Requirements: What You'll Need to Be Successful: Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired. Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired. Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired. Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays. Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3-40 ft. Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently. Requirements: High school diploma (or GED), reliable transportation, and a valid driver's license with an exceptional driving record. Screening: Must be able to pass a drug screening and background check. About Us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind. What You Can Look Forward to: RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. In addition to the basics, we offer: Company Vehicle: We provide a company vehicle for job-related travel. Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight. Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI). Tools for Success: We ensure you have the high-quality tools necessary to get the job done right. Our Core Values: PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing onsite technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing onsite technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
Riverside Technologies, Inc.
Mitchell, South Dakota
Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing on site technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing on site technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.