Job Description Job Description Job Title: Junior Cybersecurity Project Manager (Contract to Hire) Location: Columbus, OH Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $53-$63/hour Contract Term: August 24, 2026 - August 20, 2027 Temp to Hire: Yes Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Junior Project Manager to support cybersecurity initiatives across IT and business functions. This role will be responsible for helping manage the full project lifecycle using Agile, Waterfall, and iterative delivery methods while coordinating cross-functional project teams, tracking risks and issues, supporting stakeholder communication, and ensuring project deliverables are completed on time and within budget. The Junior Project Manager will support cybersecurity project planning, execution, vendor coordination, financial tracking, reporting, change management, and delivery governance. This role requires a strong foundation in project management best practices, business process analysis, SDLC methodologies, and stakeholder coordination. The ideal candidate is organized, proactive, detail-oriented, and comfortable working across both technical and business teams in a fast-paced enterprise environment. This role is well suited for a project manager with 3+ years of experience who can manage project deliverables, communicate effectively with technical and non-technical stakeholders, and support cybersecurity initiatives involving risk, compliance, policy, standards, and secure technology delivery. Key ResponsibilitiesProject Management & Delivery Execution Manage cybersecurity projects through the full project lifecycle using Agile, Waterfall, or iterative delivery methods. Support project planning, execution, monitoring, reporting, and closure activities. Develop and maintain project plans, schedules, milestones, risks, issues, decisions, dependencies, and action items. Coordinate work across IT, business, cybersecurity, vendor, and managed service provider teams. Ensure project deliverables are completed on time, within scope, and within budget. Support delivery of secure technology solutions aligned with cybersecurity objectives and organizational requirements. Project Deliverables & Documentation Develop and maintain key project deliverables, including: Project charters Solution Design Documents Technical documentation Agile readiness checklists UAT approvals Deployment plans Status reports Risk, issue, decision, and dependency logs Change management artifacts Stakeholder assessments Adoption strategies Ensure project documentation is accurate, complete, organized, and aligned with project management standards. Support statement of work development and vendor progress management as needed. Cybersecurity Project Support Guide cross-functional cybersecurity teams to achieve project objectives. Maintain a working understanding of cybersecurity principles, risk management, compliance, and secure delivery practices. Support projects related to cybersecurity policies, standards, compliance activities, risk assessments, issue tracking, and exception management. Partner with cybersecurity stakeholders to align project goals with security requirements. Support risk mitigation efforts and escalate project or security-related concerns as needed. Experience with Archer, policy and standard management, compliance tracking, risk assessments, issue tracking, or exception management is a plus. Financial, Resource & Capacity Management Support project cost management, budgeting, forecasting, accruals, and variance explanations. Track project financials, including capital versus O&M spend. Support resource capacity planning and demand management activities. Monitor labor and non-labor cost components for projects involving internal and external resources. Provide updates on budget status, forecast changes, and financial risks. Stakeholder Communication & Reporting Facilitate collaboration across multiple functions, departments, and levels of the organization. Build effective relationships with executive sponsors, project stakeholders, technical teams, business partners, and vendors. Communicate project status, risks, issues, dependencies, and decisions clearly and professionally. Prepare and contribute to project presentations for business and technology stakeholders. Translate technical concepts into clear, business-friendly language for non-technical audiences. Serve as a role model for teamwork and collaboration across diverse project teams. Process, Change & Continuous Improvement Support business process analysis and process mapping activities. Identify process gaps, improvement opportunities, and operational impacts tied to project delivery. Help implement change management approaches that support project adoption and successful transition. Support stakeholder assessments, adoption planning, communications, and readiness activities. Contribute to project management process improvement and consistent use of best practices. Tools & Methodologies Apply project management and SDLC methodologies, including Waterfall, Agile, and iterative delivery approaches. Use project management and reporting tools such as ServiceNow, Power BI, Jira, and related enterprise tools. Support Agile ceremonies, UAT coordination, deployment planning, and readiness tracking as needed. Follow applicable project management methodology training and professional development requirements. Day-to-Day Responsibilities Maintain project plans, schedules, status reports, trackers, and documentation. Facilitate meetings with cybersecurity, IT, business, vendor, and project stakeholders. Track risks, issues, decisions, dependencies, action items, and escalations. Prepare project updates, dashboards, and leadership reporting. Support budget tracking, forecasting, accruals, and variance explanations. Coordinate project deliverables such as charters, design documents, UAT approvals, and deployment plans. Assist with vendor progress tracking and statement of work support. Support business process mapping, change management artifacts, and stakeholder readiness activities. Partner with technical teams to understand cybersecurity requirements and communicate progress to non-technical stakeholders. Required Qualifications Bachelor's degree in Computer Science, Management Information Systems, Engineering, Business, or a related field, or equivalent work experience demonstrating technical project management and project leadership experience. 3+ years of experience in project management or a related role supporting IT and business functions. Experience supporting project management and leadership across IT and business teams. Experience supporting large or complex projects with internal/external and labor/non-labor cost components. Knowledge of project management best practices, including Waterfall, Agile, and SDLC methodologies. Experience with project planning, risk management, issue management, decision tracking, dependency management, status reporting, budgeting, forecasting, variance explanations, demand management, and capacity management. Experience with project cost management and resource capacity planning. Strong business process analysis and process mapping skills. Experience implementing change management approaches to support project delivery. Experience indirectly managing or coordinating team members, including assisting with work assignments, training, and project coordination. Strong communication, facilitation, organization, and stakeholder management skills. Ability to work with diverse project teams across IT, business, vendors, and service providers. Ability to communicate technical concepts to non-technical stakeholders. Local availability for onsite work Tuesday through Thursday in Columbus, OH. Preferred Qualifications Familiarity with the energy or utility industry. Project Management Professional certification. Agile certification such as Professional Scrum Master or Professional Scrum Product Owner. ITIL v3 or v4 certification or related ITSM experience. Experience using ServiceNow, Power BI, Jira, or similar project delivery and reporting tools. Experience with Archer or similar governance, risk, and compliance platforms. Experience supporting cybersecurity projects related to policy management, standards management, compliance, risk assessments, issue tracking, or exception management. Experience working with vendors, managed service providers, or statement of work-based delivery models. Training Requirements Completion of 4 hours of project management methodology training prior to assuming the role. Completion of 20 hours of ongoing professional training per year. Core Competencies Project Management Cybersecurity Project Support Agile / Waterfall / SDLC Risk, Issue & Dependency Management . click apply for full job details
11/07/2026
Full time
Job Description Job Description Job Title: Junior Cybersecurity Project Manager (Contract to Hire) Location: Columbus, OH Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $53-$63/hour Contract Term: August 24, 2026 - August 20, 2027 Temp to Hire: Yes Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Junior Project Manager to support cybersecurity initiatives across IT and business functions. This role will be responsible for helping manage the full project lifecycle using Agile, Waterfall, and iterative delivery methods while coordinating cross-functional project teams, tracking risks and issues, supporting stakeholder communication, and ensuring project deliverables are completed on time and within budget. The Junior Project Manager will support cybersecurity project planning, execution, vendor coordination, financial tracking, reporting, change management, and delivery governance. This role requires a strong foundation in project management best practices, business process analysis, SDLC methodologies, and stakeholder coordination. The ideal candidate is organized, proactive, detail-oriented, and comfortable working across both technical and business teams in a fast-paced enterprise environment. This role is well suited for a project manager with 3+ years of experience who can manage project deliverables, communicate effectively with technical and non-technical stakeholders, and support cybersecurity initiatives involving risk, compliance, policy, standards, and secure technology delivery. Key ResponsibilitiesProject Management & Delivery Execution Manage cybersecurity projects through the full project lifecycle using Agile, Waterfall, or iterative delivery methods. Support project planning, execution, monitoring, reporting, and closure activities. Develop and maintain project plans, schedules, milestones, risks, issues, decisions, dependencies, and action items. Coordinate work across IT, business, cybersecurity, vendor, and managed service provider teams. Ensure project deliverables are completed on time, within scope, and within budget. Support delivery of secure technology solutions aligned with cybersecurity objectives and organizational requirements. Project Deliverables & Documentation Develop and maintain key project deliverables, including: Project charters Solution Design Documents Technical documentation Agile readiness checklists UAT approvals Deployment plans Status reports Risk, issue, decision, and dependency logs Change management artifacts Stakeholder assessments Adoption strategies Ensure project documentation is accurate, complete, organized, and aligned with project management standards. Support statement of work development and vendor progress management as needed. Cybersecurity Project Support Guide cross-functional cybersecurity teams to achieve project objectives. Maintain a working understanding of cybersecurity principles, risk management, compliance, and secure delivery practices. Support projects related to cybersecurity policies, standards, compliance activities, risk assessments, issue tracking, and exception management. Partner with cybersecurity stakeholders to align project goals with security requirements. Support risk mitigation efforts and escalate project or security-related concerns as needed. Experience with Archer, policy and standard management, compliance tracking, risk assessments, issue tracking, or exception management is a plus. Financial, Resource & Capacity Management Support project cost management, budgeting, forecasting, accruals, and variance explanations. Track project financials, including capital versus O&M spend. Support resource capacity planning and demand management activities. Monitor labor and non-labor cost components for projects involving internal and external resources. Provide updates on budget status, forecast changes, and financial risks. Stakeholder Communication & Reporting Facilitate collaboration across multiple functions, departments, and levels of the organization. Build effective relationships with executive sponsors, project stakeholders, technical teams, business partners, and vendors. Communicate project status, risks, issues, dependencies, and decisions clearly and professionally. Prepare and contribute to project presentations for business and technology stakeholders. Translate technical concepts into clear, business-friendly language for non-technical audiences. Serve as a role model for teamwork and collaboration across diverse project teams. Process, Change & Continuous Improvement Support business process analysis and process mapping activities. Identify process gaps, improvement opportunities, and operational impacts tied to project delivery. Help implement change management approaches that support project adoption and successful transition. Support stakeholder assessments, adoption planning, communications, and readiness activities. Contribute to project management process improvement and consistent use of best practices. Tools & Methodologies Apply project management and SDLC methodologies, including Waterfall, Agile, and iterative delivery approaches. Use project management and reporting tools such as ServiceNow, Power BI, Jira, and related enterprise tools. Support Agile ceremonies, UAT coordination, deployment planning, and readiness tracking as needed. Follow applicable project management methodology training and professional development requirements. Day-to-Day Responsibilities Maintain project plans, schedules, status reports, trackers, and documentation. Facilitate meetings with cybersecurity, IT, business, vendor, and project stakeholders. Track risks, issues, decisions, dependencies, action items, and escalations. Prepare project updates, dashboards, and leadership reporting. Support budget tracking, forecasting, accruals, and variance explanations. Coordinate project deliverables such as charters, design documents, UAT approvals, and deployment plans. Assist with vendor progress tracking and statement of work support. Support business process mapping, change management artifacts, and stakeholder readiness activities. Partner with technical teams to understand cybersecurity requirements and communicate progress to non-technical stakeholders. Required Qualifications Bachelor's degree in Computer Science, Management Information Systems, Engineering, Business, or a related field, or equivalent work experience demonstrating technical project management and project leadership experience. 3+ years of experience in project management or a related role supporting IT and business functions. Experience supporting project management and leadership across IT and business teams. Experience supporting large or complex projects with internal/external and labor/non-labor cost components. Knowledge of project management best practices, including Waterfall, Agile, and SDLC methodologies. Experience with project planning, risk management, issue management, decision tracking, dependency management, status reporting, budgeting, forecasting, variance explanations, demand management, and capacity management. Experience with project cost management and resource capacity planning. Strong business process analysis and process mapping skills. Experience implementing change management approaches to support project delivery. Experience indirectly managing or coordinating team members, including assisting with work assignments, training, and project coordination. Strong communication, facilitation, organization, and stakeholder management skills. Ability to work with diverse project teams across IT, business, vendors, and service providers. Ability to communicate technical concepts to non-technical stakeholders. Local availability for onsite work Tuesday through Thursday in Columbus, OH. Preferred Qualifications Familiarity with the energy or utility industry. Project Management Professional certification. Agile certification such as Professional Scrum Master or Professional Scrum Product Owner. ITIL v3 or v4 certification or related ITSM experience. Experience using ServiceNow, Power BI, Jira, or similar project delivery and reporting tools. Experience with Archer or similar governance, risk, and compliance platforms. Experience supporting cybersecurity projects related to policy management, standards management, compliance, risk assessments, issue tracking, or exception management. Experience working with vendors, managed service providers, or statement of work-based delivery models. Training Requirements Completion of 4 hours of project management methodology training prior to assuming the role. Completion of 20 hours of ongoing professional training per year. Core Competencies Project Management Cybersecurity Project Support Agile / Waterfall / SDLC Risk, Issue & Dependency Management . click apply for full job details
Job Description Job Description Job Title: IT Software Delivery Manager (Multi-Year Contract) Location: Columbus, OH Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Rate: $86-$96/hour Contract Duration: September 28, 2026 - September 27, 2027 Possibility of Extension: Yes, strong possibility of extension Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Work Schedule: 8:00 AM - 5:00 PM, with 1-hour lunch Position Overview We are seeking an experienced IT Software Delivery Manager to lead end-to-end software delivery within a large-scale enterprise technology environment. This role will manage technical delivery teams supporting core platforms and product teams, with particular emphasis on SAP and/or Salesforce, software releases, platform upgrades, patching, Agile delivery, DevOps practices, operational stability, and stakeholder alignment. The IT Software Delivery Manager will serve as a hands-on delivery leader responsible for translating business and product objectives into executable delivery plans, coordinating milestones and releases, managing risks and dependencies, removing blockers, and ensuring software teams have the resources and support needed to deliver high-quality solutions. This role will also be accountable for team leadership, vendor coordination, budgets, audit and compliance activities, and continuous improvement across the software delivery lifecycle. The ideal candidate brings a combination of technical depth and delivery leadership, with prior hands-on development experience and a strong track record leading software teams within SAP, Salesforce, or similar enterprise platform environments. Experience in a regulated utility environment is strongly preferred. Key ResponsibilitiesSoftware Delivery Leadership Lead end-to-end delivery of software products and technology solutions across assigned platform or product teams. Manage execution plans, milestones, sprint commitments, releases, dependencies, risks, and resource needs. Ensure delivery outcomes align with business objectives, engineering standards, operational expectations, and program priorities. Partner with business stakeholders, Product Owners, engineering leaders, technical teams, and vendors to maintain alignment on scope, priorities, and expected outcomes. Maintain clear visibility into delivery progress, risks, blockers, and milestone health. Drive high-integrity commitments and ensure teams have a realistic path to successful delivery. SAP / Salesforce Platform Delivery Lead technical teams supporting SAP and/or Salesforce platforms. Coordinate patching, upgrades, releases, regression activities, deployments, and platform maintenance. Partner with engineering and architecture teams to ensure platform changes are technically sound and aligned with enterprise standards. Support planning and execution of release calendars, dependency management, regression testing, and production readiness. Ensure teams understand and follow appropriate technical standards, delivery procedures, and platform-specific best practices. Apply prior technical or engineering experience to improve delivery quality and support sound technical decision-making. Agile Team Leadership & Coaching Serve as a servant leader for Agile software development teams. Coach teams and stakeholders on Agile delivery practices, team maturity, accountability, and continuous improvement. Partner with stakeholders and delivery teams to establish product delivery roadmaps and maintain shared understanding of business and product objectives. Support sprint planning, backlog readiness, estimation, sizing, milestone planning, and execution. Help teams limit work in progress, remove blockers, and reduce unnecessary distractions. Foster a collaborative culture focused on transparency, accountability, and sustainable delivery. Release, Deployment & Milestone Management Coordinate software releases, regression testing, deployments, sprint execution, and production implementation activities. Develop and maintain integrated delivery plans and milestone schedules. Track delivery progress through burn-up, milestone, or similar performance measures. Identify schedule risks, technical blockers, resource constraints, and cross-team dependencies early. Develop and manage mitigation plans to protect delivery commitments. Partner with stakeholders to set realistic expectations around release timing and delivery confidence. DevOps & Operational Excellence Promote adoption of DevOps practices that improve delivery speed, quality, consistency, and operational reliability. Support CI/CD, release automation, automated testing, monitoring, and production support practices. Optimize production system operations using monitoring, capacity analysis, root cause analysis, and other operational tools. Identify recurring production or delivery issues and drive corrective and preventive actions. Support continuous improvement in system stability, security, performance, and supportability. Encourage stronger collaboration between development, operations, infrastructure, security, and product teams. Risk, Issue & Dependency Management Proactively identify delivery risks, issues, dependencies, blockers, and resource constraints. Maintain mitigation plans and ensure appropriate owners and timelines are established. Escalate significant risks or decisions to leadership in a timely manner. Coordinate across dependent teams to resolve cross-platform or cross-product issues. Protect teams from avoidable distractions while maintaining focus on high-priority delivery objectives. Apply structured problem-solving to complex or time-critical delivery challenges. Stakeholder & Executive Communication Establish and manage stakeholder expectations around milestones, delivery status, risk, and schedule. Provide clear, concise, and transparent status reporting to business and technology leaders. Facilitate delivery reviews, risk discussions, milestone reviews, and executive updates. Translate complex technical and delivery issues into business-relevant language. Maintain strong partnerships with business stakeholders, Product Owners, engineering teams, vendors, and peer delivery leaders. Build trust through consistent communication, ownership, and follow-through. Team Leadership & Talent Development Provide leadership, coaching, and guidance to software delivery team members. Support team performance, career development, engagement, and retention. Establish clear expectations and accountability across delivery teams. Help team members identify growth opportunities and improve delivery effectiveness. Support talent acquisition and onboarding as needed. Foster a team culture of collaboration, ownership, technical excellence, and continuous improvement. Vendor, Budget & Compliance Management Manage third-party vendors and service providers supporting software delivery. Track vendor performance, deliverables, dependencies, and risks. Manage budgets and resources associated with assigned delivery teams or product areas. Support internal and external SOX reviews, audit reviews, compliance activities, and governing policies. Ensure delivery teams maintain appropriate documentation and follow required controls. Coordinate remediation actions where compliance or audit gaps are identified. Day-to-Day Responsibilities Lead daily and weekly software delivery activities across SAP and/or Salesforce teams. Review sprint progress, milestones, releases, risks, blockers, and dependencies. Coordinate patching, upgrades, regression testing, deployments, and platform releases. Partner with stakeholders and engineering teams to maintain the delivery roadmap. Coach Agile teams on execution, estimation, work-in-progress, and continuous improvement. Track delivery commitments and maintain burn-up or milestone reporting. Remove blockers and coordinate resolution of cross-team dependencies. Review production stability, monitoring, performance, and operational issues. Manage vendor activities, delivery expectations, and resource needs. Prepare leadership updates, risk summaries, release status, and milestone reporting. Support audit, compliance, budget, and governance requirements. Coach and develop team members while maintaining a high-performing delivery culture. Required Qualifications Bachelor's degree. 8+ years of experience delivering software products or enterprise technology solutions. 4+ years of management, leadership, or team delivery experience. 2+ years of hands-on software development or engineering experience. Experience leading technical teams on SAP and/or Salesforce platforms. Experience managing patching, upgrades, releases, regression, and deployments within SAP and/or Salesforce environments. Strong understanding of the software delivery lifecycle. Strong experience with Agile delivery methods and team-based product development. . click apply for full job details
11/06/2026
Full time
Job Description Job Description Job Title: IT Software Delivery Manager (Multi-Year Contract) Location: Columbus, OH Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Rate: $86-$96/hour Contract Duration: September 28, 2026 - September 27, 2027 Possibility of Extension: Yes, strong possibility of extension Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Work Schedule: 8:00 AM - 5:00 PM, with 1-hour lunch Position Overview We are seeking an experienced IT Software Delivery Manager to lead end-to-end software delivery within a large-scale enterprise technology environment. This role will manage technical delivery teams supporting core platforms and product teams, with particular emphasis on SAP and/or Salesforce, software releases, platform upgrades, patching, Agile delivery, DevOps practices, operational stability, and stakeholder alignment. The IT Software Delivery Manager will serve as a hands-on delivery leader responsible for translating business and product objectives into executable delivery plans, coordinating milestones and releases, managing risks and dependencies, removing blockers, and ensuring software teams have the resources and support needed to deliver high-quality solutions. This role will also be accountable for team leadership, vendor coordination, budgets, audit and compliance activities, and continuous improvement across the software delivery lifecycle. The ideal candidate brings a combination of technical depth and delivery leadership, with prior hands-on development experience and a strong track record leading software teams within SAP, Salesforce, or similar enterprise platform environments. Experience in a regulated utility environment is strongly preferred. Key ResponsibilitiesSoftware Delivery Leadership Lead end-to-end delivery of software products and technology solutions across assigned platform or product teams. Manage execution plans, milestones, sprint commitments, releases, dependencies, risks, and resource needs. Ensure delivery outcomes align with business objectives, engineering standards, operational expectations, and program priorities. Partner with business stakeholders, Product Owners, engineering leaders, technical teams, and vendors to maintain alignment on scope, priorities, and expected outcomes. Maintain clear visibility into delivery progress, risks, blockers, and milestone health. Drive high-integrity commitments and ensure teams have a realistic path to successful delivery. SAP / Salesforce Platform Delivery Lead technical teams supporting SAP and/or Salesforce platforms. Coordinate patching, upgrades, releases, regression activities, deployments, and platform maintenance. Partner with engineering and architecture teams to ensure platform changes are technically sound and aligned with enterprise standards. Support planning and execution of release calendars, dependency management, regression testing, and production readiness. Ensure teams understand and follow appropriate technical standards, delivery procedures, and platform-specific best practices. Apply prior technical or engineering experience to improve delivery quality and support sound technical decision-making. Agile Team Leadership & Coaching Serve as a servant leader for Agile software development teams. Coach teams and stakeholders on Agile delivery practices, team maturity, accountability, and continuous improvement. Partner with stakeholders and delivery teams to establish product delivery roadmaps and maintain shared understanding of business and product objectives. Support sprint planning, backlog readiness, estimation, sizing, milestone planning, and execution. Help teams limit work in progress, remove blockers, and reduce unnecessary distractions. Foster a collaborative culture focused on transparency, accountability, and sustainable delivery. Release, Deployment & Milestone Management Coordinate software releases, regression testing, deployments, sprint execution, and production implementation activities. Develop and maintain integrated delivery plans and milestone schedules. Track delivery progress through burn-up, milestone, or similar performance measures. Identify schedule risks, technical blockers, resource constraints, and cross-team dependencies early. Develop and manage mitigation plans to protect delivery commitments. Partner with stakeholders to set realistic expectations around release timing and delivery confidence. DevOps & Operational Excellence Promote adoption of DevOps practices that improve delivery speed, quality, consistency, and operational reliability. Support CI/CD, release automation, automated testing, monitoring, and production support practices. Optimize production system operations using monitoring, capacity analysis, root cause analysis, and other operational tools. Identify recurring production or delivery issues and drive corrective and preventive actions. Support continuous improvement in system stability, security, performance, and supportability. Encourage stronger collaboration between development, operations, infrastructure, security, and product teams. Risk, Issue & Dependency Management Proactively identify delivery risks, issues, dependencies, blockers, and resource constraints. Maintain mitigation plans and ensure appropriate owners and timelines are established. Escalate significant risks or decisions to leadership in a timely manner. Coordinate across dependent teams to resolve cross-platform or cross-product issues. Protect teams from avoidable distractions while maintaining focus on high-priority delivery objectives. Apply structured problem-solving to complex or time-critical delivery challenges. Stakeholder & Executive Communication Establish and manage stakeholder expectations around milestones, delivery status, risk, and schedule. Provide clear, concise, and transparent status reporting to business and technology leaders. Facilitate delivery reviews, risk discussions, milestone reviews, and executive updates. Translate complex technical and delivery issues into business-relevant language. Maintain strong partnerships with business stakeholders, Product Owners, engineering teams, vendors, and peer delivery leaders. Build trust through consistent communication, ownership, and follow-through. Team Leadership & Talent Development Provide leadership, coaching, and guidance to software delivery team members. Support team performance, career development, engagement, and retention. Establish clear expectations and accountability across delivery teams. Help team members identify growth opportunities and improve delivery effectiveness. Support talent acquisition and onboarding as needed. Foster a team culture of collaboration, ownership, technical excellence, and continuous improvement. Vendor, Budget & Compliance Management Manage third-party vendors and service providers supporting software delivery. Track vendor performance, deliverables, dependencies, and risks. Manage budgets and resources associated with assigned delivery teams or product areas. Support internal and external SOX reviews, audit reviews, compliance activities, and governing policies. Ensure delivery teams maintain appropriate documentation and follow required controls. Coordinate remediation actions where compliance or audit gaps are identified. Day-to-Day Responsibilities Lead daily and weekly software delivery activities across SAP and/or Salesforce teams. Review sprint progress, milestones, releases, risks, blockers, and dependencies. Coordinate patching, upgrades, regression testing, deployments, and platform releases. Partner with stakeholders and engineering teams to maintain the delivery roadmap. Coach Agile teams on execution, estimation, work-in-progress, and continuous improvement. Track delivery commitments and maintain burn-up or milestone reporting. Remove blockers and coordinate resolution of cross-team dependencies. Review production stability, monitoring, performance, and operational issues. Manage vendor activities, delivery expectations, and resource needs. Prepare leadership updates, risk summaries, release status, and milestone reporting. Support audit, compliance, budget, and governance requirements. Coach and develop team members while maintaining a high-performing delivery culture. Required Qualifications Bachelor's degree. 8+ years of experience delivering software products or enterprise technology solutions. 4+ years of management, leadership, or team delivery experience. 2+ years of hands-on software development or engineering experience. Experience leading technical teams on SAP and/or Salesforce platforms. Experience managing patching, upgrades, releases, regression, and deployments within SAP and/or Salesforce environments. Strong understanding of the software delivery lifecycle. Strong experience with Agile delivery methods and team-based product development. . click apply for full job details
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
11/06/2026
Full time
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
11/05/2026
Full time
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
11/05/2026
Full time
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
Job Description Job Description Job Title: Quality Assurance Test Lead Location: Columbus, OH (Local Candidates only - Hybrid - 3 days onsite per week) Duration: 6-Month Contract (Possible Extensions) Rate: $50 - 60/hr (W2) Benefits: 401(k) with 4% company match Work Authorization: Must be authorized to work in the United States without current or future employment-based visa sponsorship. No sponsorship available for H-1B, H-1B1, F-1, OPT, CPT, TN, L-1, O-1, E-3, J-1, or any other visa status. Position Overview The Quality Assurance Test Lead is responsible for leading testing activities across enterprise applications within a defined functional or technical domain. This role serves as a key contributor on project and program teams operating in both Agile and Waterfall environments. The Test Lead provides strategic oversight of QA practices while remaining hands-on with test planning, execution, reporting, and continuous improvement. This position requires deep expertise across the SDLC, including manual and automated testing, test management tools, defect governance, and stakeholder coordination within large, cross-functional organizations. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or equivalent experience 5-7+ years of progressive experience in Quality Assurance, testing leadership, or test program delivery Strong experience leading QA efforts on complex projects with distributed teams Extensive experience with test and requirements management tools (Tricentis qTest, JIRA) Demonstrated ability to lead QA strategy while executing tactical testing activities Proven experience acting as a change agent within large, cross-functional environments Strong written and verbal communication skills Ability to work effectively in ambiguous, fast-paced, matrixed environments Deep understanding of QA best practices across the SDLC Awareness of current QA tools, trends, and industry best practices Preferred Qualifications Performance testing experience (OpenText LoadRunner / Performance Center) Automation testing experience (Tricentis Tosca, Gherkin, Jenkins, Postman) SQL querying or data validation experience Experience supporting Agile delivery teams and CI/CD pipelines Key Responsibilities QA Leadership & Strategy Lead and govern testing activities in alignment with PMO and QA frameworks Define and enforce testing best practices, standards, and methodologies Act as escalation point for all testing-related risks, issues, and defects Identify opportunities for process improvement and drive adoption Test Planning & Execution Facilitate creation of test strategies, approaches, and plans Define scope of testing for releases, phases, and cycles Develop, review, and maintain manual and automated test scripts Ensure full traceability between requirements and test cases Define entrance and exit criteria and track completion Metrics, Reporting & Governance Provide daily and weekly testing status, metrics, and dashboards Track test execution progress, defect aging, and SLA compliance Run audit reports to ensure QA compliance and readiness Partner with PMO, Deployment, and Release teams to ensure delivery readiness Defect & Risk Management Establish defect standards, severity, and prioritization Facilitate daily defect triage meetings Monitor defect resolution and enforce SLAs Support mitigation and remediation planning Team Leadership & Collaboration Conduct daily tester standups and weekly status meetings Determine testing resource needs and staffing plans Train testers on tools, processes, and defect management Coach and mentor junior QA team members Collaborate with OCM, training, deployment, and business leads
11/05/2026
Full time
Job Description Job Description Job Title: Quality Assurance Test Lead Location: Columbus, OH (Local Candidates only - Hybrid - 3 days onsite per week) Duration: 6-Month Contract (Possible Extensions) Rate: $50 - 60/hr (W2) Benefits: 401(k) with 4% company match Work Authorization: Must be authorized to work in the United States without current or future employment-based visa sponsorship. No sponsorship available for H-1B, H-1B1, F-1, OPT, CPT, TN, L-1, O-1, E-3, J-1, or any other visa status. Position Overview The Quality Assurance Test Lead is responsible for leading testing activities across enterprise applications within a defined functional or technical domain. This role serves as a key contributor on project and program teams operating in both Agile and Waterfall environments. The Test Lead provides strategic oversight of QA practices while remaining hands-on with test planning, execution, reporting, and continuous improvement. This position requires deep expertise across the SDLC, including manual and automated testing, test management tools, defect governance, and stakeholder coordination within large, cross-functional organizations. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or equivalent experience 5-7+ years of progressive experience in Quality Assurance, testing leadership, or test program delivery Strong experience leading QA efforts on complex projects with distributed teams Extensive experience with test and requirements management tools (Tricentis qTest, JIRA) Demonstrated ability to lead QA strategy while executing tactical testing activities Proven experience acting as a change agent within large, cross-functional environments Strong written and verbal communication skills Ability to work effectively in ambiguous, fast-paced, matrixed environments Deep understanding of QA best practices across the SDLC Awareness of current QA tools, trends, and industry best practices Preferred Qualifications Performance testing experience (OpenText LoadRunner / Performance Center) Automation testing experience (Tricentis Tosca, Gherkin, Jenkins, Postman) SQL querying or data validation experience Experience supporting Agile delivery teams and CI/CD pipelines Key Responsibilities QA Leadership & Strategy Lead and govern testing activities in alignment with PMO and QA frameworks Define and enforce testing best practices, standards, and methodologies Act as escalation point for all testing-related risks, issues, and defects Identify opportunities for process improvement and drive adoption Test Planning & Execution Facilitate creation of test strategies, approaches, and plans Define scope of testing for releases, phases, and cycles Develop, review, and maintain manual and automated test scripts Ensure full traceability between requirements and test cases Define entrance and exit criteria and track completion Metrics, Reporting & Governance Provide daily and weekly testing status, metrics, and dashboards Track test execution progress, defect aging, and SLA compliance Run audit reports to ensure QA compliance and readiness Partner with PMO, Deployment, and Release teams to ensure delivery readiness Defect & Risk Management Establish defect standards, severity, and prioritization Facilitate daily defect triage meetings Monitor defect resolution and enforce SLAs Support mitigation and remediation planning Team Leadership & Collaboration Conduct daily tester standups and weekly status meetings Determine testing resource needs and staffing plans Train testers on tools, processes, and defect management Coach and mentor junior QA team members Collaborate with OCM, training, deployment, and business leads