Performance Data Center LLC

Job DescriptionJob Description Who we are Performance Data Center provides IT support for three chartered community banks. We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. Our mission Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience. Our values Passion: We have an unrelenting drive to be great. Quality service is our priority. Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service. Leadership: We are competitive leaders in our markets and a go-to source for finance and lending. Community: We're proud to support each other and our local communities. We win when our customers win. To learn more about us, visit About the role The IT Business Operations Manager oversees the day-to-day business and administrative operations of Performance Data Center (PDC). The role focuses on financial operations, budget oversight, governance coordination, and operational support that enable effective IT operations. The position works closely with IT leadership, including the Chief Technology Officer, IT Director, Information Security Officer, and Information Technology Operations Manager, to support audits and regulatory activities while promoting accurate, efficient, and compliant PDC operations. This position can be located in Sioux Falls or Pierre, SD. It is performed on-site. What you will do Oversees administrative services including maintaining PDC records and files Coordinates board governance activities, including preparation of board packets, scheduling meetings, and documenting official minutes. Completes accounting cash management, accounts payable and general ledger duties as needed. Manages the IT operating and capital budgets, forecasting, and oversight of PDC balance sheet accounts. Prepares financial reports for internal use. Oversees continuity and disaster recovery readiness for the bank's core banking platforms, digital channels, and supporting IT systems, ensuring recovery procedures, technical documentation, and testing meet regulatory and audit expectations. Supports and coordinates independent audits and regulatory examinations. Assists with the development and maintenance of policies, procedures, and standards related to technology operations, system access, and software governance. Other duties as assigned. What you will need Bachelor's degree preferred; associate's degree or equivalent combination of education and experience considered. 2-5 years of experience in operations, accounting, or a related field. Financial services experience preferred. What we offer Health Insurance Dental Insurance Vision Insurance Paid Vacation, Sick, and Holiday time A competitive 6% 401k match And more! Candidate must pass a pre-employment screening including credit history and criminal record check. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionJob Description Who we are Performance Data Center provides IT support for three chartered community banks. We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. Our mission Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience. Our values Passion: We have an unrelenting drive to be great. Quality service is our priority. Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service. Leadership: We are competitive leaders in our markets and a go-to source for finance and lending. Community: We're proud to support each other and our local communities. We win when our customers win. To learn more about us, visit About the role The IT Intern will work closely with the Information Technology team to provide day-to-day technical support to bank employees while gaining hands-on experience in a financial services environment. This role will support core help desk functions, assist with routine IT tasks, and help prepare and maintain various operational and technology-related reports. The ideal candidate is eager to learn, detail-oriented, and interested in building foundational experience in information technology within a regulated industry. This position is located in Sioux Falls, SD, and is performed on-site. What you will do Gain exposure to enterprise IT leadership by working with the CTO, IT Director, and Information Security Officer (ISO) to understand how technology strategy, operations, and security intersect. Provide first-level technical support to employees by assisting with basic help desk requests related to hardware, software, user access, and peripherals. Troubleshoot and resolve common IT issues such as password resets, workstation setup, printer issues, and application access. Assist with onboarding and offboarding activities, including preparing equipment and ensuring appropriate system access. Document issues, resolutions, and procedures in the IT service management or ticketing system. Prepare, update, and distribute routine IT and operational reports as requested. Assist with data gathering, validation, and basic analysis for miscellaneous IT-related reporting. Help maintain accurate asset inventories and technology documentation. Follow all bank security policies, data privacy standards, and IT procedures. Collaborate with IT team members on special projects and process improvements. Other duties as assigned. What you will need Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field. Basic understanding of computer hardware, operating systems, and common business software (e.g., Microsoft Office). Strong attention to detail and organizational skills. Ability to communicate clearly and professionally with employees at all levels of the organization. Willingness to learn and follow established procedures in a regulated banking environment. What we offer Health Insurance Dental Insurance Vision Insurance Paid Vacation, Sick, and Holiday time A competitive 6% 401k match And more! Candidate must pass a pre-employment screening including credit history and criminal record check. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.