Zipline

Job DescriptionJob DescriptionAbout Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. The Commerce Platform team builds the commercial engine that makes that network a real business. We create the tools and integrations partners use to run their business with Zipline, the marketplace logic that connects demand to supply, and the financial infrastructure that ensures every transaction is correct and every dollar is traceable. This platform needs to scale across metros, countries, and verticals (restaurants, retail, and healthcare) handling millions of orders per day. What you will own You will own software across the full commercial stack, including: Merchant Portal - the web portal partners use to manage their Zipline business day to day Partner integrations - Point of Sale connectors, API integrations, and data feeds that connect merchant systems to the Zipline platform Marketplace Platform - internal tooling that controls how demand is prioritized, priced, and distributed across the network Billing Engine - the financial backbone that manages payments, commissions, settlements, and revenue flows across the marketplace Fulfillment apps - mobile and cloud applications for picking and loading execution at partner locations Customer support tooling - AI-powered support systems integrated with order, delivery, and billing infrastructure Serviceability & coverage tools - internal platforms for understanding and modeling where Zipline can serve customers Hard Problems, Real Ownership Most software roles optimize a single surface. The Commerce Platform spans consumer product, marketplace logic, partner tooling, fulfillment, and financial infrastructure. You will work on problems like: How do we give merchant partners real-time operational visibility, self-serve onboarding, and financial clarity without fragmenting the system across verticals? How do we design marketplace policy controls that let operators safely change pricing, capacity allocation, and prioritization, with experimentation before production? How do we build a billing engine that traces every dollar from customer charge through partner payout across promotions, refunds, revenue shares, and multi-jurisdiction tax? How do we build AI-powered customer support that can actually take action, issuing refunds, applying credits, explaining delays using live mission data, rather than just surfacing information? How do we keep unit economics visible and margin protected as volume scales across partners, verticals, and geographies? These systems are live and consequential. The work you do on them directly shapes the customer experience, partner success, and commercial performance of the network. How we work This team operates with high ownership, high trust, and a high technical bar. Engineers are expected to identify important problems, form a clear view of how the system should work, and drive solutions from concept through production. We also expect engineers to use AI tooling effectively as a force multiplier across exploration, implementation, and debugging, while maintaining strong engineering rigor, judgment, and accountability. What you will bring You are likely a strong fit if you: have a track record of building and shipping production software across the full stack, from consumer-facing interfaces to backend services and data pipelines can hold both product instinct and systems judgment at the same time - you care about the user experience and the architecture that makes it reliable at scale understand marketplace dynamics: ordering flows, pricing logic, financial correctness, and the tradeoffs between them can simplify complexity, define durable abstractions, and improve the architecture around you thrive working across product boundaries (e.g. consumer, partner, internal tooling, and financial systems) without losing coherence want to shape architecture and product direction, not just implement scoped features Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we value engineers who can learn new tools quickly and focus on solving the right problems. We lean heavily into AI-assisted and agentic engineering workflows, and we're excited to work with engineers who use modern AI tooling to amplify their productivity while maintaining high standards for system design and code quality. What Else You Need to Know The starting cash range for this role is $180,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job DescriptionJob DescriptionAbout Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You & the Role Own the flight-critical runtime that keeps Zipline aircraft in a known safe state-no matter what the world throws at them. You'll architect and ship the autonomy safety layer that orchestrates missions, detects/diagnoses faults, and executes mitigation and recovery across planning, perception, and controls. This is deep systems work in Rust/C++ with tight real-time constraints: you'll make high-judgment design decisions, prove them in SIL/HIL and flight logs, and raise the bar on reliability for a global, safety-critical fleet. What You'll Do Design the mission/flight manager: build the state machines and orchestration logic that govern mission sequencing, safe-state transitions, and behavior gating under latency and resource constraints. Own fault management end-to-end: implement detection, isolation, mitigation, and recovery (FIMR) for sensors, compute, comms, power, and actuation; ensure graceful degradation and continuity of service. Ship flight-critical Rust/C++: develop and maintain core onboard components with strong observability (health, logs, metrics) and testability (deterministic replay, assertions, invariants). Prove safety before flight: define success criteria and build the tooling-scenario libraries, SIL/HIL, log-replay harnesses, fault-injection-to validate behaviors across edge cases and long-tail conditions. Integrate across autonomy: partner with planning, perception, and controls to set interfaces, hazards/assumptions, and escalation paths; codify contracts that the runtime enforces. Close the loop with operations: turn fleet telemetry and incident reviews into requirements and fixes; drive MTBF/MTTR improvements and intervention-rate reductions. Lead with systems judgment: write design docs, perform hazard analysis (e.g., FMEA/STPA-style), run design/PR reviews, and mentor engineers on deep-stack ownership. What You'll Bring 8+ years building production software for robotics, aerospace, AV, or other safety-critical embedded systems. Expert in Rust and/or C++ (C as a plus) for real-time, fault-tolerant applications on embedded Linux/RTOS. Demonstrated systems thinking: clear interface design, resource budgeting, and trade-offs under timing/safety/power constraints. Hands-on with SIL/HIL, scenario validation, log replay, and fault injection; you measure reliability, not just functionality. Track record of shipping autonomy features (mission logic, supervision, watchdogs, health monitoring) into noisy, dynamic real-world environments. Comfort in HW/SW co-design: you can reason about sensors, compute, comms, and actuators well enough to make robust software decisions. Strong communication and documentation; you make complex safety decisions legible and auditable. Not the Right Fit If Your background is primarily web/backend/app platforms with limited embedded or autonomy exposure. You prefer building general cloud tooling over flight-critical runtime software that directly governs vehicles. At Zipline, your code will decide-not just observe. If you're ready to own the runtime that keeps aircraft safe while we scale autonomous delivery worldwide, we'd love to talk. WHAT ELSE YOU NEED TO KNOW This will be an in-office role based out of our South San Francisco HQs. The starting cash range for this role is $200,000 - $265,000; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job DescriptionJob DescriptionAbout Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. Hardware Technician - Autonomy Data Systems South San Francisco, CA (Onsite) About the Role We're looking for a highly capable, hands-on Hardware Technician to join Zipline's Autonomy Data team. This role sits at the center of our autonomy development pipeline-building and maintaining the specialized hardware platforms that collect the real-world data our aircraft depend on to operate safely. You'll own a fleet of custom-built, multi-modal data collection systems deployed on aircraft across the U.S. and globally. These platforms operate day and night, in diverse and challenging environments, capturing the data that powers our perception and autonomy stack. We're looking for a versatile builder and problem-solver. Someone who can design, assemble, debug, and continuously improve complex electromechanical systems, and who thrives in fast-moving, high-stakes test environments. You'll grow into a critical bridge between engineering and operations by supporting field deployments, training operators, and driving execution during complex, high-visibility test campaigns. What You'll DoOwn a Fleet of Critical Hardware Maintain and continuously improve a fleet of airborne data collection systems Diagnose and resolve issues across mechanical, electrical, sensor, and networking domains Drive reliability improvements through design iteration, component selection, and process refinement Ensure systems are always mission-ready Support Flight Test & Data Collection Troubleshoot issues in real time alongside engineers, operators, and pilots Ensure safe, reliable operation of safety-critical systems Prepare and validate hardware for lab and field deployments Support flight tests locally and occasionally in the field (including Bay Area and limited travel) Build & Integrate Advanced Test Systems Design, assemble, and bring up custom data collection platforms combining mechanical, electrical, and compute systems Validate performance and ensure data quality Integrate sensors including cameras, LiDAR, radar, GNSS, and onboard compute Build wiring harnesses, perform firmware flashing, and execute system bring-up Documentation & Process Development Improve build, test, and deployment processes to scale operations Develop data collection methods and onboard new contract pilots Create clear assembly guides and troubleshooting workflows Maintain part inventories and configuration tracking What You'll Bring 2-5+ years of hands-on experience in hardware integration, prototyping, or technician roles (robotics, aerospace, automotive, or similar) Strong mechanical aptitude: system integration, precision assembly, and fabrication Solid electronics fundamentals: harnessing, crimping, soldering, multimeter use Comfort working with Linux systems, firmware flashing, and basic networking Proven ability to debug complex electromechanical systems methodically High attention to detail and a strong sense of ownership in safety-critical environments Excellent organization and documentation habits Ability to operate independently and adapt in a fast-paced, evolving environment Nice to have: Experience with drones or airborne systems Familiarity with perception sensors (cameras, LiDAR, radar) CAD experience (NX, SolidWorks, Fusion 360) FAA Part 107 (or willingness to obtain) Why This Role Matters The systems you build will directly enable Zipline's autonomy. Every dataset captured, every bug fixed, and every improvement you make accelerates our ability to deploy safe, reliable autonomous aircraft at scale. This is a safety-critical role with real-world impact, you'll be building the hardware that helps our aircraft see and understand the world. Who You Are You're a jack-of-all-trades builder who enjoys working with bespoke hardware and figuring things out when they don't work the first time. You take pride in craftsmanship, thrive in ambiguity, and are excited to own systems end-to-end-from bench build to flight test.

Job DescriptionJob DescriptionAbout Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and the Role Zipline is building the world's largest autonomous logistics system, delivering vital medical and commercial supplies across the globe. As we scale our operations and extend into more complex, safety-critical environments, the ability to validate and prove our autonomy performance at scale becomes absolutely essential. We're looking for a deeply technical software engineer to join the Autonomy Validation team - a core team responsible for building the infrastructure, tools, and frameworks that support software validation across the entire Autonomy organization. This includes planning, perception, control, and all of the decision-making logic that powers our self-flying aircraft. Our autonomy stack is highly custom-built, and while that gives us unmatched control and performance, it also means standard out-of-the-box testing tools don't work. In this role, you'll take ownership of developing robust internal platforms for validation - enabling both simulation at scale and rigorous scenario testing - so that autonomy engineers can ship with confidence. This is not a QA role. It's a foundational software engineering position building critical systems that will directly shape how we test, verify, and deploy autonomy safely around the world. What You'll Do Build and own the infrastructure for validating autonomous features and system performance across planning, perception, and control. Design and develop simulation tools and scenario generation for large-scale and high-fidelity testing of autonomy under real-world and edge-case conditions. Develop custom tools for validation and testing of autonomy components that plug into our internal autonomy development stack. Create scalable, reliable, and automated solutions for running, tracking, and analyzing thousands of validation tasks across autonomy org. Collaborate deeply with: Autonomy engineers, to understand how system behavior should be evaluated. Systems and data engineers, to ensure metrics, safety thresholds, and requirements are codified in test infrastructure. Flight test and QA teams, to connect real-world results back into test tools and CI loops. Establish best practices for software release validation, helping ensure our autonomy stack is safe, measurable, and production-ready. Contribute to internal docs, standards, and validation workflows that scale across the autonomy organization. What You'll Bring 5+ years of experience building systems for testing, simulation, or safety validation - ideally in autonomy, aerospace, robotics, or other real-time, safety-critical environments. A strong software engineering foundation, including fluency in C++, Rust, C, or C#. Experience with custom simulation tools, game engines, or scenario generation frameworks. Familiarity with cloud infrastructure, containers, and distributed execution pipelines (e.g., Docker, Kubernetes, AWS). A track record of building tools or platforms used by other engineers - infrastructure that enables teams to move fast while maintaining safety and quality. What Else You Need to Know The starting cash range for this role is $190,000 - $230,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!