Floworks International LLC

Job DescriptionJob Description FloWorks is a leading, privately held specialty industrial supplier of pipe, valves, fittings, and related products, as well as a provider of technical solutions to the energy and industrial sectors. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers. Job Information The Network Intern supports the IT Infrastructure team by assisting with the monitoring, documentation, and basic troubleshooting of the organization's network environment under the direct guidance of the Senior Network Administrator and Manager, IT Infrastructure. This role focuses on day-to-day network operations, troubleshooting, and assisting with projects to ensure reliable connectivity and security across the enterprise. Key Responsibilities Network Support: Assist with monitoring LAN/WAN connectivity, wireless networks, and SD-WAN environments using established tools and procedures. Troubleshooting: Assist in diagnosing routine network issues and escalate findings to the Senior Network Administrator as required. Documentation: Review network diagrams, configuration records, and inventory under supervision. User Support: Assist with network-related helpdesk tickets and provide first-level technical support. Collaboration: Work with IT team members on infrastructure projects and connectivity improvements. Maintenance Tasks: Participate in scheduled updates and firmware installations under supervision. Project Support: Assist in hardware refresh cycles and multi-site connectivity initiatives. Learning & Development: Pursue foundational certifications (e.g., Cisco CCNA, Cisco Meraki, Fortinet NSE 1-3) and stay current with basic networking. Security Compliance: Follow company security policies, complete mandatory training, and report suspicious activities. Assist with projects. Other duties as assigned by VP of IT. Qualifications: Obtained or pursuing a degree in Information Technology or related field (or equivalent experience). Basic knowledge of networking concepts (TCP/IP, routing, switching, firewalls). Familiarity with Cisco, Meraki, and Fortinet technologies a plus. Strong problem-solving skills and willingness to learn advanced networking concepts. Excellent communication and teamwork abilities. Physical Demands Frequently required to stand Frequently required to walk Continually required to sit Continually required to utilize hand and finger dexterity Occasionally balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually utilize visual acuity to read technical information and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds Work Environment This role operates in a professional office environment 95% of the time and 5% in a warehouse environment. Standard office equipment such as computers, phones, and printers are used. The Perks of Working Here FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include: Medical, Dental & Vision Insurance with multiple plan options Company-paid Life and Disability Insurance 401(k) with company match Health Savings & Flexible Spending Accounts Supplemental coverage (Accident, Critical Illness, Hospital Indemnity) Employee Assistance Program (includes 3 free counseling sessions) Identity Theft Protection at discounted rates This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources. FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success. FloWorks participates in the US Government's E-Verify program.