Pointwest Technologies Corp

Job Description Job Description SQA Lead (Point-of-Sale & Hospitality Tech) Location: Louisville, KY (Hybrid) Sector: Global Hospitality & QSR Technology The Opportunity Pointwest is currently seeking a high-caliber Software Quality Assurance (SQA) Lead to join a strategic initiative for one of the world's largest and most recognized quick-service restaurant (QSR) brands. This is not a standard "click-and-test" role. You will be a key player in a massive digital transformation, leading the quality validation for a multi-year global rollout of the PAR Brink POS ecosystem. Based in Louisville, Kentucky, you will work at the intersection of high-volume e-commerce and physical store operations, ensuring that technology enhances the experience for millions of customers and thousands of team members. Core Responsibilities POS Transformation Leadership: Drive the testing strategy for the integration and deployment of PAR Brink POS and associated back-of-office systems. Omni-channel Validation: Ensure seamless synchronization between mobile/web ordering platforms, third-party delivery aggregators, and in-store kitchen display systems (KDS). Hardware Lab Oversight: Manage "Model Store" testing environments, validating physical hardware configurations (terminals, printers, payment devices) alongside software builds. Automation & Efficiency: Transition manual testing processes into robust automated frameworks to support a continuous deployment (CI/CD) environment. Defect Governance: Lead triage meetings with developers and business stakeholders to prioritize fixes based on operational impact and "dinner rush" stability. Strategic Reporting: Provide Pointwest and client leadership with clear, data-driven insights into release readiness and system health. Technical Requirements Experience: 7+ years in Software QA, with at least 3 years in a Lead role. PAR Expertise: Direct, hands-on experience with PAR (Brink or PixelPoint) systems is a mandatory requirement for this role. Industry Knowledge: Strong background in the Restaurant/Hospitality sector, specifically understanding kitchen workflows and transaction processing. Testing Stack: Proficiency in SQL for backend data verification. Experience with API Testing (Postman, SoapUI) and cloud-based environments (GCP preferred). Familiarity with automation tools such as Selenium, Appium, or Cypress. Education: Bachelor's degree in Computer Science, IT, or equivalent professional experience. Professional Attributes Operational Mindset: You understand that in the pizza/QSR world, system uptime is critical to store profitability. Leadership: Proven ability to manage a team of testers, often across multiple time zones or in hybrid environments. Communication: Ability to translate technical bugs into "business impact" for non-technical stakeholders. Why Pointwest? At Pointwest, we act as a bridge between top-tier talent and industry-leading enterprises. By joining this project, you will: Work on a high-visibility project that is a cornerstone of our client's global strategy. Engage with a collaborative team that values innovation and "Shift Left" testing methodologies. Enjoy a competitive compensation structure with the stability of a long-term engagement. Are you ready to lead the future of hospitality tech? Apply today with your updated resume and a summary of your experience with PAR POS systems. Powered by JazzHR 9wdsV9rDpN

Job Description Job Description Job Title: QA Engineer - Digital Ordering & Customer Experience Location: Atlanta, GA Role Overview: You will ensure high-grade quality across our client's consumer-facing digital ordering channels, ( iOS & Android apps). Your mission is to deliver a frictionless customer journey-focusing on interactive pizza building, real-time order tracking, localized promo code engines, and loyalty platform. Responsibilities: Digital Pizza Builder UX: Validate visual, functional, and performance aspects of the digital pizza builder UI across web and mobile platforms (including custom crust choices, topping matrices, and sauce options). Rewards & Loyalty: Test end-to-end loyalty mechanics-including Dough Points earning, Papa Dough redemption, reward tiers, and promotional offer stackability. Real-Time Order Tracking: Verify live order status tracking sync between store KDS status triggers and customer-facing push notifications/app updates. MarTech & Personalization: Test geo-targeted push campaigns, promotional promo code logic (e.g., localized sports team discount codes), SMS messaging, and analytics event tagging (GTM/Segment). Payment Wallet Integration: Ensure smooth web and mobile checkout flows supporting Apple Pay, Google Pay, PayPal, Gift Cards, and credit card saving capabilities. Key Qualifications: 3-5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites. Deep experience validating Loyalty engines (e.g., Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics). Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy). Powered by JazzHR nYQkvdYJEr