Corvel Healthcare Corporation
San Francisco, California
Job DescriptionJob Description As our business continues to grow, we are expanding our capabilities in harnessing cutting-edge AI advancements. We seek a highly motivated problem solver who thrives in addressing complex challenges with innovative solutions. This team is dedicated to adapting the latest AI technologies to drive value for our business. You'll be joining a small, focused, and fast paced team that plays a critical role within a broader organization of excellence. If you're eager to be at the forefront of AI innovation and ready for impactful work, we want to hear from you. This team and this position are physically located in our downtown San Francisco, CA office. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Develop, maintain, and enhance complex software systems leveraging state-of-the-art AI models. Conduct requirements analysis, software design, peer reviews, and maintain thorough documentation. Implement software engineering best practices including iterative development, rigorous unit testing, version control, and detailed code inspections. Build, manage, and optimize machine learning pipelines ensuring high availability and scalability. Design, execute, and analyze experiments to validate and enhance machine learning models and pipelines. Qualifications: Strong .NET, .NET Core and C# skills. Strong Python programming experience. Familiarity with the latest developments in AI, regularly working with large language models (LLMs). Proven experience leveraging AI tools such as Cursor, ChatGPT, or Copilot to enhance development speed and efficiency. Experience building API Microservices. Working knowledge of SQL and the ability to write, debug, and optimize distributed SQL queries. Object oriented programming principles. Commitment to rigorous testing, experimentation, and data-driven decision-making. Ability to work both independently and within a small, focused team environment. Must be self-directed, analytical, adept to problem solving, and have a strong attention to detail. Demonstrated ability to produce quality products under tight and strict deadlines. EDUCATION & EXPERIENCE: Bachelor's degree in Computer Science, Engineering, or a related field. Minimum of 5 years' experience in software engineering, data engineering, or data science. Demonstrated cloud experience, particularly with Azure. Hands-on experience with big data ecosystem products/languages such as Databricks, Snowflake, Spark, Python OSS, Impala, Solr, Kudu, etc. Practical experience using machine learning frameworks such as TensorFlow, PyTorch, and Scikit-learn. Experience with ETL processing, data access and consumption. Proven ability to translate business requirements into effective, data-driven solutions. PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $97,019 - $163,027 A list of our benefit offerings can be found on our CorVel website: CorVel Careers Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job DescriptionJob Description As our business continues to grow, we are expanding our capabilities in harnessing cutting-edge AI advancements. We seek a highly motivated problem solver who thrives in addressing complex challenges with innovative solutions. This team is dedicated to adapting the latest AI technologies to drive value for our business. You'll be joining a small, focused, and fast paced team that plays a critical role within a broader organization of excellence. If you're eager to be at the forefront of AI innovation and ready for impactful work, we want to hear from you. This team and this position are physically located in our downtown San Francisco, CA office. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Develop, maintain, and enhance complex software systems leveraging state-of-the-art AI models. Conduct requirements analysis, software design, peer reviews, and maintain thorough documentation. Implement software engineering best practices including iterative development, rigorous unit testing, version control, and detailed code inspections. Build, manage, and optimize machine learning pipelines ensuring high availability and scalability. Design, execute, and analyze experiments to validate and enhance machine learning models and pipelines. Qualifications: Strong .NET, .NET Core and C# skills. Strong Python programming experience. Familiarity with the latest developments in AI, regularly working with large language models (LLMs). Proven experience leveraging AI tools such as Cursor, ChatGPT, or Copilot to enhance development speed and efficiency. Experience building API Microservices. Working knowledge of SQL and the ability to write, debug, and optimize distributed SQL queries. Object oriented programming principles. Commitment to rigorous testing, experimentation, and data-driven decision-making. Ability to work both independently and within a small, focused team environment. Must be self-directed, analytical, adept to problem solving, and have a strong attention to detail. Demonstrated ability to produce quality products under tight and strict deadlines. EDUCATION & EXPERIENCE: Bachelor's degree in Computer Science, Engineering, or a related field. Minimum of 5 years' experience in software engineering, data engineering, or data science. Demonstrated cloud experience, particularly with Azure. Hands-on experience with big data ecosystem products/languages such as Databricks, Snowflake, Spark, Python OSS, Impala, Solr, Kudu, etc. Practical experience using machine learning frameworks such as TensorFlow, PyTorch, and Scikit-learn. Experience with ETL processing, data access and consumption. Proven ability to translate business requirements into effective, data-driven solutions. PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $97,019 - $163,027 A list of our benefit offerings can be found on our CorVel website: CorVel Careers Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Corvel Healthcare Corporation
Portland, Oregon
Job DescriptionJob Description The Help Desk Specialist I provides first-level support for users by diagnosing, resolving, and documenting IT-related issues. This role serves as the initial point of contact, responsible for accurate incident intake, troubleshooting, documentation, and resolution or escalation in accordance with established support procedures and service expectations. The Help Desk Specialist I applies structured troubleshooting techniques to diagnose hardware, software, connectivity, and peripheral issues, while maintaining clear and professional communication throughout the incident lifecycle. This role ensures incidents and requests are properly logged, categorized, prioritized, and monitored to support timely service restoration and customer satisfaction. The Help Desk Specialist works under general supervision, follows documented policies and knowledge resources, and collaborates effectively within a team-based support model. Success in this role requires strong analytical skills, attention to detail, sound judgment, and a continuous improvement mindset aligned with ITSM best practices. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide front-line support for IT-related incidents and service requests via phone, email, and remote support tools in a fast-paced environment Diagnose and resolve common hardware, software, connectivity, and peripheral issues Maintain accurate and timely ticket updates within the ITSM system to support incident resolution and reporting Utilize Copilot to improve ticket clarity and first responses where appropriate Escalate unresolved or complex issues to appropriate IT teams following established procedures Communicate clearly and professionally with non-technical users, providing status updates and setting expectations Follow documented policies, procedures, and support standards while meeting service-level expectations Collaborate effectively within a team-based support environment Maintain a strong focus on customer service and quality while continuously developing technical skills Additional duties as assigned KNOWLEDGE & SKILLS: Technical Skills Working knowledge of computer hardware, operating systems, and peripheral devices Experience supporting Microsoft based environments including Windows OS and Microsoft 365 applications (e.g., Outlook, Teams, SharePoint, Copilot) Experience with remote support tools (e.g., BeyondTrust/Bomgar) and ticketing systems (e.g., ServiceNow, Zendesk, BMC Helix) Basic understanding of networking and connectivity concepts (e.g., VPN, Privileged Access Workstations, Virtual Desktop) Customer Service & Communication Excellent verbal, written, and telephonic communication skills Ability to explain technical concepts in a clear and empathetic manner to non-technical users Strong listening and problem-solving skills Work Style & Cognitive Skills Ability to manage multiple tasks in a fast-paced, high-volume support environment Strong organizational and documentation skills Analytical mindset with attention to detail Ability to work effectively under general supervision while following established processes EDUCATION & EXPERIENCE: High School Diploma or equivalent required HDI certification or equivalent technical experience preferred Experience in a Help Desk, Call Center, or customer-facing technical support environment preferred Experience supporting Microsoft (Outlook, Teams, OneNote, SharePoint, Copilot) and web-based technologies in a corporate environment preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $19.24 - $31.04 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job DescriptionJob Description The Help Desk Specialist I provides first-level support for users by diagnosing, resolving, and documenting IT-related issues. This role serves as the initial point of contact, responsible for accurate incident intake, troubleshooting, documentation, and resolution or escalation in accordance with established support procedures and service expectations. The Help Desk Specialist I applies structured troubleshooting techniques to diagnose hardware, software, connectivity, and peripheral issues, while maintaining clear and professional communication throughout the incident lifecycle. This role ensures incidents and requests are properly logged, categorized, prioritized, and monitored to support timely service restoration and customer satisfaction. The Help Desk Specialist works under general supervision, follows documented policies and knowledge resources, and collaborates effectively within a team-based support model. Success in this role requires strong analytical skills, attention to detail, sound judgment, and a continuous improvement mindset aligned with ITSM best practices. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide front-line support for IT-related incidents and service requests via phone, email, and remote support tools in a fast-paced environment Diagnose and resolve common hardware, software, connectivity, and peripheral issues Maintain accurate and timely ticket updates within the ITSM system to support incident resolution and reporting Utilize Copilot to improve ticket clarity and first responses where appropriate Escalate unresolved or complex issues to appropriate IT teams following established procedures Communicate clearly and professionally with non-technical users, providing status updates and setting expectations Follow documented policies, procedures, and support standards while meeting service-level expectations Collaborate effectively within a team-based support environment Maintain a strong focus on customer service and quality while continuously developing technical skills Additional duties as assigned KNOWLEDGE & SKILLS: Technical Skills Working knowledge of computer hardware, operating systems, and peripheral devices Experience supporting Microsoft based environments including Windows OS and Microsoft 365 applications (e.g., Outlook, Teams, SharePoint, Copilot) Experience with remote support tools (e.g., BeyondTrust/Bomgar) and ticketing systems (e.g., ServiceNow, Zendesk, BMC Helix) Basic understanding of networking and connectivity concepts (e.g., VPN, Privileged Access Workstations, Virtual Desktop) Customer Service & Communication Excellent verbal, written, and telephonic communication skills Ability to explain technical concepts in a clear and empathetic manner to non-technical users Strong listening and problem-solving skills Work Style & Cognitive Skills Ability to manage multiple tasks in a fast-paced, high-volume support environment Strong organizational and documentation skills Analytical mindset with attention to detail Ability to work effectively under general supervision while following established processes EDUCATION & EXPERIENCE: High School Diploma or equivalent required HDI certification or equivalent technical experience preferred Experience in a Help Desk, Call Center, or customer-facing technical support environment preferred Experience supporting Microsoft (Outlook, Teams, OneNote, SharePoint, Copilot) and web-based technologies in a corporate environment preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $19.24 - $31.04 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.