STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Senior Service Assurance Engineer - Dark Fiber Remediation plays a critical role in ensuring high-priority customers receive effective support when utilizing dark fiber services. This position is responsible for end-to-end troubleshooting and resolution of post-delivery activation issues, requiring deep technical expertise in fiber networks and strong customer engagement skills. The role involves analyzing fiber infrastructure, coordinating cross-functional teams, and driving rapid resolution of complex service issues. This individual will also proactively mitigate potential escalations by validating prerequisites prior to service delivery and ensuring operational readiness. Location & Work Type Location: USA and Mexico. Work Type: Remote. Key Responsibilities Manage fiber trouble tickets end-to-end, from intake through resolution, ensuring accurate documentation and timely updates Diagnose and troubleshoot dark fiber (Layer 1) issues remotely, including mis-patched connections and physical layer discrepancies Interpret fiber maps, cross-connect diagrams, and panel layouts to identify and resolve connectivity issues Develop and execute structured troubleshooting plans in coordination with internal teams, customers, and third-party vendors Analyze circuit design, routing, and service agreements to validate configurations and identify discrepancies Lead high-priority incident calls, applying root cause analysis and critical thinking to drive rapid resolution Coordinate dispatch of Inside Plant (ISP) and Outside Plant (OSP) technicians with clear, actionable instructions Review and interpret fiber test results (e.g., OTDR traces) using tools such as Exfo Fastreporter and Anritsu NetWorks Create and maintain detailed design schematics and scopes of work for fiber restoration and redesign efforts Communicate effectively with technical and non-technical stakeholders to provide updates, manage expectations, and rebuild customer confidence Qualifications Required: Bachelor's degree in a network engineering discipline or equivalent work experience Minimum 4 (four) years of telecom experience Experience with Salesforce, M6/Metasolv, GE Smallworld and myWorld database applications as well as ability to develop skills within internal design tools such as zDAF Network Automation; experience with third party inventory portals (e.g. Equinix and Telx/DRT Marketplace) desired Proficiency in the MS Office tools including MS Visio and Google Earth (able to produce a professional and detailed KMZ file and can interpret outside plant construction KMZ) In depth knowledge of telecommunications standards, protocols, testing procedures and documentation (e.g. power meter forms, OTDR traces, etc.), and experience with fiber test analysis software such as Exfo Fastreporter and Anritsu NetWorks Breadth of expertise in fiber engineering network design, outside plant operations, fiber construction methods and materials (including fiber types, splice enclosures and fiber termination equipment) Understanding of inside plant fiber connectivity, cabling and infrastructure as well as familiarity with datacenter operations/facilities and cross connect practices Excellent project leadership, critical thinking, problem-solving and root cause analysis skills, and ability to manage projects to the customer's technical specifications and contract requirements Advanced customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment by making timely, creative and sound decisions under pressure Preferred (Optional) Experience working with fiber troubleshooting scenarios including patching, cleaning, and connector replacement Familiarity with OTDR testing workflows and field technician coordination Strong ability to visualize and interpret physical fiber connectivity from diagrams and verbal descriptions About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/05/2026
Full time
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Senior Service Assurance Engineer - Dark Fiber Remediation plays a critical role in ensuring high-priority customers receive effective support when utilizing dark fiber services. This position is responsible for end-to-end troubleshooting and resolution of post-delivery activation issues, requiring deep technical expertise in fiber networks and strong customer engagement skills. The role involves analyzing fiber infrastructure, coordinating cross-functional teams, and driving rapid resolution of complex service issues. This individual will also proactively mitigate potential escalations by validating prerequisites prior to service delivery and ensuring operational readiness. Location & Work Type Location: USA and Mexico. Work Type: Remote. Key Responsibilities Manage fiber trouble tickets end-to-end, from intake through resolution, ensuring accurate documentation and timely updates Diagnose and troubleshoot dark fiber (Layer 1) issues remotely, including mis-patched connections and physical layer discrepancies Interpret fiber maps, cross-connect diagrams, and panel layouts to identify and resolve connectivity issues Develop and execute structured troubleshooting plans in coordination with internal teams, customers, and third-party vendors Analyze circuit design, routing, and service agreements to validate configurations and identify discrepancies Lead high-priority incident calls, applying root cause analysis and critical thinking to drive rapid resolution Coordinate dispatch of Inside Plant (ISP) and Outside Plant (OSP) technicians with clear, actionable instructions Review and interpret fiber test results (e.g., OTDR traces) using tools such as Exfo Fastreporter and Anritsu NetWorks Create and maintain detailed design schematics and scopes of work for fiber restoration and redesign efforts Communicate effectively with technical and non-technical stakeholders to provide updates, manage expectations, and rebuild customer confidence Qualifications Required: Bachelor's degree in a network engineering discipline or equivalent work experience Minimum 4 (four) years of telecom experience Experience with Salesforce, M6/Metasolv, GE Smallworld and myWorld database applications as well as ability to develop skills within internal design tools such as zDAF Network Automation; experience with third party inventory portals (e.g. Equinix and Telx/DRT Marketplace) desired Proficiency in the MS Office tools including MS Visio and Google Earth (able to produce a professional and detailed KMZ file and can interpret outside plant construction KMZ) In depth knowledge of telecommunications standards, protocols, testing procedures and documentation (e.g. power meter forms, OTDR traces, etc.), and experience with fiber test analysis software such as Exfo Fastreporter and Anritsu NetWorks Breadth of expertise in fiber engineering network design, outside plant operations, fiber construction methods and materials (including fiber types, splice enclosures and fiber termination equipment) Understanding of inside plant fiber connectivity, cabling and infrastructure as well as familiarity with datacenter operations/facilities and cross connect practices Excellent project leadership, critical thinking, problem-solving and root cause analysis skills, and ability to manage projects to the customer's technical specifications and contract requirements Advanced customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment by making timely, creative and sound decisions under pressure Preferred (Optional) Experience working with fiber troubleshooting scenarios including patching, cleaning, and connector replacement Familiarity with OTDR testing workflows and field technician coordination Strong ability to visualize and interpret physical fiber connectivity from diagrams and verbal descriptions About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Senior Service Assurance Engineer - Dark Fiber Remediation plays a critical role in ensuring high-priority customers receive effective support when utilizing dark fiber services. This position is responsible for end-to-end troubleshooting and resolution of post-delivery activation issues, requiring deep technical expertise in fiber networks and strong customer engagement skills. The role involves analyzing fiber infrastructure, coordinating cross-functional teams, and driving rapid resolution of complex service issues. This individual will also proactively mitigate potential escalations by validating prerequisites prior to service delivery and ensuring operational readiness. Location & Work Type Location: USA and Mexico. Work Type: Remote. Key Responsibilities Manage fiber trouble tickets end-to-end, from intake through resolution, ensuring accurate documentation and timely updates Diagnose and troubleshoot dark fiber (Layer 1) issues remotely, including mis-patched connections and physical layer discrepancies Interpret fiber maps, cross-connect diagrams, and panel layouts to identify and resolve connectivity issues Develop and execute structured troubleshooting plans in coordination with internal teams, customers, and third-party vendors Analyze circuit design, routing, and service agreements to validate configurations and identify discrepancies Lead high-priority incident calls, applying root cause analysis and critical thinking to drive rapid resolution Coordinate dispatch of Inside Plant (ISP) and Outside Plant (OSP) technicians with clear, actionable instructions Review and interpret fiber test results (e.g., OTDR traces) using tools such as Exfo Fastreporter and Anritsu NetWorks Create and maintain detailed design schematics and scopes of work for fiber restoration and redesign efforts Communicate effectively with technical and non-technical stakeholders to provide updates, manage expectations, and rebuild customer confidence Qualifications Required: Bachelor's degree in a network engineering discipline or equivalent work experience Minimum 4 (four) years of telecom experience Experience with Salesforce, M6/Metasolv, GE Smallworld and myWorld database applications as well as ability to develop skills within internal design tools such as zDAF Network Automation; experience with third party inventory portals (e.g. Equinix and Telx/DRT Marketplace) desired Proficiency in the MS Office tools including MS Visio and Google Earth (able to produce a professional and detailed KMZ file and can interpret outside plant construction KMZ) In depth knowledge of telecommunications standards, protocols, testing procedures and documentation (e.g. power meter forms, OTDR traces, etc.), and experience with fiber test analysis software such as Exfo Fastreporter and Anritsu NetWorks Breadth of expertise in fiber engineering network design, outside plant operations, fiber construction methods and materials (including fiber types, splice enclosures and fiber termination equipment) Understanding of inside plant fiber connectivity, cabling and infrastructure as well as familiarity with datacenter operations/facilities and cross connect practices Excellent project leadership, critical thinking, problem-solving and root cause analysis skills, and ability to manage projects to the customer's technical specifications and contract requirements Advanced customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment by making timely, creative and sound decisions under pressure Preferred (Optional) Experience working with fiber troubleshooting scenarios including patching, cleaning, and connector replacement Familiarity with OTDR testing workflows and field technician coordination Strong ability to visualize and interpret physical fiber connectivity from diagrams and verbal descriptions About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/05/2026
Full time
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Senior Service Assurance Engineer - Dark Fiber Remediation plays a critical role in ensuring high-priority customers receive effective support when utilizing dark fiber services. This position is responsible for end-to-end troubleshooting and resolution of post-delivery activation issues, requiring deep technical expertise in fiber networks and strong customer engagement skills. The role involves analyzing fiber infrastructure, coordinating cross-functional teams, and driving rapid resolution of complex service issues. This individual will also proactively mitigate potential escalations by validating prerequisites prior to service delivery and ensuring operational readiness. Location & Work Type Location: USA and Mexico. Work Type: Remote. Key Responsibilities Manage fiber trouble tickets end-to-end, from intake through resolution, ensuring accurate documentation and timely updates Diagnose and troubleshoot dark fiber (Layer 1) issues remotely, including mis-patched connections and physical layer discrepancies Interpret fiber maps, cross-connect diagrams, and panel layouts to identify and resolve connectivity issues Develop and execute structured troubleshooting plans in coordination with internal teams, customers, and third-party vendors Analyze circuit design, routing, and service agreements to validate configurations and identify discrepancies Lead high-priority incident calls, applying root cause analysis and critical thinking to drive rapid resolution Coordinate dispatch of Inside Plant (ISP) and Outside Plant (OSP) technicians with clear, actionable instructions Review and interpret fiber test results (e.g., OTDR traces) using tools such as Exfo Fastreporter and Anritsu NetWorks Create and maintain detailed design schematics and scopes of work for fiber restoration and redesign efforts Communicate effectively with technical and non-technical stakeholders to provide updates, manage expectations, and rebuild customer confidence Qualifications Required: Bachelor's degree in a network engineering discipline or equivalent work experience Minimum 4 (four) years of telecom experience Experience with Salesforce, M6/Metasolv, GE Smallworld and myWorld database applications as well as ability to develop skills within internal design tools such as zDAF Network Automation; experience with third party inventory portals (e.g. Equinix and Telx/DRT Marketplace) desired Proficiency in the MS Office tools including MS Visio and Google Earth (able to produce a professional and detailed KMZ file and can interpret outside plant construction KMZ) In depth knowledge of telecommunications standards, protocols, testing procedures and documentation (e.g. power meter forms, OTDR traces, etc.), and experience with fiber test analysis software such as Exfo Fastreporter and Anritsu NetWorks Breadth of expertise in fiber engineering network design, outside plant operations, fiber construction methods and materials (including fiber types, splice enclosures and fiber termination equipment) Understanding of inside plant fiber connectivity, cabling and infrastructure as well as familiarity with datacenter operations/facilities and cross connect practices Excellent project leadership, critical thinking, problem-solving and root cause analysis skills, and ability to manage projects to the customer's technical specifications and contract requirements Advanced customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment by making timely, creative and sound decisions under pressure Preferred (Optional) Experience working with fiber troubleshooting scenarios including patching, cleaning, and connector replacement Familiarity with OTDR testing workflows and field technician coordination Strong ability to visualize and interpret physical fiber connectivity from diagrams and verbal descriptions About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Stand8 Technology Consulting
Los Angeles, California
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Senior Service Assurance Engineer - Dark Fiber Remediation plays a critical role in ensuring high-priority customers receive effective support when utilizing dark fiber services. This position is responsible for end-to-end troubleshooting and resolution of post-delivery activation issues, requiring deep technical expertise in fiber networks and strong customer engagement skills. The role involves analyzing fiber infrastructure, coordinating cross-functional teams, and driving rapid resolution of complex service issues. This individual will also proactively mitigate potential escalations by validating prerequisites prior to service delivery and ensuring operational readiness. Location & Work Type Location: USA and Mexico. Work Type: Remote. Key Responsibilities Manage fiber trouble tickets end-to-end, from intake through resolution, ensuring accurate documentation and timely updates Diagnose and troubleshoot dark fiber (Layer 1) issues remotely, including mis-patched connections and physical layer discrepancies Interpret fiber maps, cross-connect diagrams, and panel layouts to identify and resolve connectivity issues Develop and execute structured troubleshooting plans in coordination with internal teams, customers, and third-party vendors Analyze circuit design, routing, and service agreements to validate configurations and identify discrepancies Lead high-priority incident calls, applying root cause analysis and critical thinking to drive rapid resolution Coordinate dispatch of Inside Plant (ISP) and Outside Plant (OSP) technicians with clear, actionable instructions Review and interpret fiber test results (e.g., OTDR traces) using tools such as Exfo Fastreporter and Anritsu NetWorks Create and maintain detailed design schematics and scopes of work for fiber restoration and redesign efforts Communicate effectively with technical and non-technical stakeholders to provide updates, manage expectations, and rebuild customer confidence Qualifications Required: Bachelor's degree in a network engineering discipline or equivalent work experience Minimum 4 (four) years of telecom experience Experience with Salesforce, M6/Metasolv, GE Smallworld and myWorld database applications as well as ability to develop skills within internal design tools such as zDAF Network Automation; experience with third party inventory portals (e.g. Equinix and Telx/DRT Marketplace) desired Proficiency in the MS Office tools including MS Visio and Google Earth (able to produce a professional and detailed KMZ file and can interpret outside plant construction KMZ) In depth knowledge of telecommunications standards, protocols, testing procedures and documentation (e.g. power meter forms, OTDR traces, etc.), and experience with fiber test analysis software such as Exfo Fastreporter and Anritsu NetWorks Breadth of expertise in fiber engineering network design, outside plant operations, fiber construction methods and materials (including fiber types, splice enclosures and fiber termination equipment) Understanding of inside plant fiber connectivity, cabling and infrastructure as well as familiarity with datacenter operations/facilities and cross connect practices Excellent project leadership, critical thinking, problem-solving and root cause analysis skills, and ability to manage projects to the customer's technical specifications and contract requirements Advanced customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment by making timely, creative and sound decisions under pressure Preferred (Optional) Experience working with fiber troubleshooting scenarios including patching, cleaning, and connector replacement Familiarity with OTDR testing workflows and field technician coordination Strong ability to visualize and interpret physical fiber connectivity from diagrams and verbal descriptions About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/05/2026
Full time
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Senior Service Assurance Engineer - Dark Fiber Remediation plays a critical role in ensuring high-priority customers receive effective support when utilizing dark fiber services. This position is responsible for end-to-end troubleshooting and resolution of post-delivery activation issues, requiring deep technical expertise in fiber networks and strong customer engagement skills. The role involves analyzing fiber infrastructure, coordinating cross-functional teams, and driving rapid resolution of complex service issues. This individual will also proactively mitigate potential escalations by validating prerequisites prior to service delivery and ensuring operational readiness. Location & Work Type Location: USA and Mexico. Work Type: Remote. Key Responsibilities Manage fiber trouble tickets end-to-end, from intake through resolution, ensuring accurate documentation and timely updates Diagnose and troubleshoot dark fiber (Layer 1) issues remotely, including mis-patched connections and physical layer discrepancies Interpret fiber maps, cross-connect diagrams, and panel layouts to identify and resolve connectivity issues Develop and execute structured troubleshooting plans in coordination with internal teams, customers, and third-party vendors Analyze circuit design, routing, and service agreements to validate configurations and identify discrepancies Lead high-priority incident calls, applying root cause analysis and critical thinking to drive rapid resolution Coordinate dispatch of Inside Plant (ISP) and Outside Plant (OSP) technicians with clear, actionable instructions Review and interpret fiber test results (e.g., OTDR traces) using tools such as Exfo Fastreporter and Anritsu NetWorks Create and maintain detailed design schematics and scopes of work for fiber restoration and redesign efforts Communicate effectively with technical and non-technical stakeholders to provide updates, manage expectations, and rebuild customer confidence Qualifications Required: Bachelor's degree in a network engineering discipline or equivalent work experience Minimum 4 (four) years of telecom experience Experience with Salesforce, M6/Metasolv, GE Smallworld and myWorld database applications as well as ability to develop skills within internal design tools such as zDAF Network Automation; experience with third party inventory portals (e.g. Equinix and Telx/DRT Marketplace) desired Proficiency in the MS Office tools including MS Visio and Google Earth (able to produce a professional and detailed KMZ file and can interpret outside plant construction KMZ) In depth knowledge of telecommunications standards, protocols, testing procedures and documentation (e.g. power meter forms, OTDR traces, etc.), and experience with fiber test analysis software such as Exfo Fastreporter and Anritsu NetWorks Breadth of expertise in fiber engineering network design, outside plant operations, fiber construction methods and materials (including fiber types, splice enclosures and fiber termination equipment) Understanding of inside plant fiber connectivity, cabling and infrastructure as well as familiarity with datacenter operations/facilities and cross connect practices Excellent project leadership, critical thinking, problem-solving and root cause analysis skills, and ability to manage projects to the customer's technical specifications and contract requirements Advanced customer management skills (verbal and written) including prioritization, risk analysis, and conflict management/resolution Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment by making timely, creative and sound decisions under pressure Preferred (Optional) Experience working with fiber troubleshooting scenarios including patching, cleaning, and connector replacement Familiarity with OTDR testing workflows and field technician coordination Strong ability to visualize and interpret physical fiber connectivity from diagrams and verbal descriptions About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Stand8 Technology Consulting
Los Angeles, California
STAND 8 provides end-to-end IT solutions and staffing services to enterprise partners across North America, with operational presence in Mexico supporting a wide range of technology, engineering, and business roles. This role will be responsible for automating repeatable processes across public cloud and on-premise environments to improve operational efficiency and reliability. The JAMS Automation Engineer will design, develop, and maintain automation workflows, ensuring continuous availability and performance of enterprise scheduling systems. This position requires strong expertise in PowerShell scripting, cloud platforms, and automation tools. The role plays a key part in enhancing infrastructure automation and supporting critical business operations. Key Responsibilities Develop, test, and validate PowerShell scripts for automation workflows and maintain them in source control. Create and maintain a dynamic inventory of all JAMS Scheduler jobs. Monitor, manage, and maintain databases to ensure optimal performance and reliability. Create and monitor Azure SQL Elastic Jobs for automated database processes. Maintain an incident tracking system for JAMS Scheduler warnings and errors, including escalation and resolution details. Update job properties such as schedules and source code as directed by job owners. Proactively monitor job health and review outputs daily to ensure successful execution. Troubleshoot job failures, implement corrective actions, or escalate when necessary. Log and manage service desk incidents related to job failures and maintain resolution documentation. Install and maintain JAMS client tools, updates, and reporting components. Support licensing coordination and renewal processes for JAMS Scheduler. Participate in IT projects and develop automation workflows as defined by project plans. Build, administer, and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments. Collaborate with application teams to identify automation requirements and solutions. Develop integrations between infrastructure systems using REST APIs for data analysis and reporting. Maintain automation platform standards, apply patches, and enforce change control processes. Diagnose and resolve automation runbook errors and system issues. Identify opportunities for process improvements and implement approved enhancements. Conduct research and evaluation of new automation technologies. Ensure continuous operation of automation workflows to support 24/7 business processes. Establish strong working relationships with internal stakeholders and IT teams. Qualifications Strong experience with Microsoft Operating Systems (Server ) and PowerShell scripting. Experience with Microsoft SQL Server () and Azure cloud technologies including Logic Apps, JSON, and REST APIs. Experience working with Azure SQL databases such as PostgreSQL, Cosmos DB, and MongoDB. Minimum of 5 years of experience in infrastructure or cloud technology environments. Strong analytical, troubleshooting, and problem-solving skills with attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong communication skills in both English and Spanish depending on project needs. Preferred (Optional) Azure or AWS certifications. Experience with JAMS Enterprise Manager. Experience with Azure SQL Elastic Job Agent. Experience with System Center Orchestrator 2012 or later. Bachelor's degree in Information Technology or related field. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/02/2026
Full time
STAND 8 provides end-to-end IT solutions and staffing services to enterprise partners across North America, with operational presence in Mexico supporting a wide range of technology, engineering, and business roles. This role will be responsible for automating repeatable processes across public cloud and on-premise environments to improve operational efficiency and reliability. The JAMS Automation Engineer will design, develop, and maintain automation workflows, ensuring continuous availability and performance of enterprise scheduling systems. This position requires strong expertise in PowerShell scripting, cloud platforms, and automation tools. The role plays a key part in enhancing infrastructure automation and supporting critical business operations. Key Responsibilities Develop, test, and validate PowerShell scripts for automation workflows and maintain them in source control. Create and maintain a dynamic inventory of all JAMS Scheduler jobs. Monitor, manage, and maintain databases to ensure optimal performance and reliability. Create and monitor Azure SQL Elastic Jobs for automated database processes. Maintain an incident tracking system for JAMS Scheduler warnings and errors, including escalation and resolution details. Update job properties such as schedules and source code as directed by job owners. Proactively monitor job health and review outputs daily to ensure successful execution. Troubleshoot job failures, implement corrective actions, or escalate when necessary. Log and manage service desk incidents related to job failures and maintain resolution documentation. Install and maintain JAMS client tools, updates, and reporting components. Support licensing coordination and renewal processes for JAMS Scheduler. Participate in IT projects and develop automation workflows as defined by project plans. Build, administer, and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments. Collaborate with application teams to identify automation requirements and solutions. Develop integrations between infrastructure systems using REST APIs for data analysis and reporting. Maintain automation platform standards, apply patches, and enforce change control processes. Diagnose and resolve automation runbook errors and system issues. Identify opportunities for process improvements and implement approved enhancements. Conduct research and evaluation of new automation technologies. Ensure continuous operation of automation workflows to support 24/7 business processes. Establish strong working relationships with internal stakeholders and IT teams. Qualifications Strong experience with Microsoft Operating Systems (Server ) and PowerShell scripting. Experience with Microsoft SQL Server () and Azure cloud technologies including Logic Apps, JSON, and REST APIs. Experience working with Azure SQL databases such as PostgreSQL, Cosmos DB, and MongoDB. Minimum of 5 years of experience in infrastructure or cloud technology environments. Strong analytical, troubleshooting, and problem-solving skills with attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong communication skills in both English and Spanish depending on project needs. Preferred (Optional) Azure or AWS certifications. Experience with JAMS Enterprise Manager. Experience with Azure SQL Elastic Job Agent. Experience with System Center Orchestrator 2012 or later. Bachelor's degree in Information Technology or related field. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
STAND 8 provides end-to-end IT solutions and staffing services to enterprise partners across North America, with operational presence in Mexico supporting a wide range of technology, engineering, and business roles. This role will be responsible for automating repeatable processes across public cloud and on-premise environments to improve operational efficiency and reliability. The JAMS Automation Engineer will design, develop, and maintain automation workflows, ensuring continuous availability and performance of enterprise scheduling systems. This position requires strong expertise in PowerShell scripting, cloud platforms, and automation tools. The role plays a key part in enhancing infrastructure automation and supporting critical business operations. Key Responsibilities Develop, test, and validate PowerShell scripts for automation workflows and maintain them in source control. Create and maintain a dynamic inventory of all JAMS Scheduler jobs. Monitor, manage, and maintain databases to ensure optimal performance and reliability. Create and monitor Azure SQL Elastic Jobs for automated database processes. Maintain an incident tracking system for JAMS Scheduler warnings and errors, including escalation and resolution details. Update job properties such as schedules and source code as directed by job owners. Proactively monitor job health and review outputs daily to ensure successful execution. Troubleshoot job failures, implement corrective actions, or escalate when necessary. Log and manage service desk incidents related to job failures and maintain resolution documentation. Install and maintain JAMS client tools, updates, and reporting components. Support licensing coordination and renewal processes for JAMS Scheduler. Participate in IT projects and develop automation workflows as defined by project plans. Build, administer, and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments. Collaborate with application teams to identify automation requirements and solutions. Develop integrations between infrastructure systems using REST APIs for data analysis and reporting. Maintain automation platform standards, apply patches, and enforce change control processes. Diagnose and resolve automation runbook errors and system issues. Identify opportunities for process improvements and implement approved enhancements. Conduct research and evaluation of new automation technologies. Ensure continuous operation of automation workflows to support 24/7 business processes. Establish strong working relationships with internal stakeholders and IT teams. Qualifications Strong experience with Microsoft Operating Systems (Server ) and PowerShell scripting. Experience with Microsoft SQL Server () and Azure cloud technologies including Logic Apps, JSON, and REST APIs. Experience working with Azure SQL databases such as PostgreSQL, Cosmos DB, and MongoDB. Minimum of 5 years of experience in infrastructure or cloud technology environments. Strong analytical, troubleshooting, and problem-solving skills with attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong communication skills in both English and Spanish depending on project needs. Preferred (Optional) Azure or AWS certifications. Experience with JAMS Enterprise Manager. Experience with Azure SQL Elastic Job Agent. Experience with System Center Orchestrator 2012 or later. Bachelor's degree in Information Technology or related field. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/02/2026
Full time
STAND 8 provides end-to-end IT solutions and staffing services to enterprise partners across North America, with operational presence in Mexico supporting a wide range of technology, engineering, and business roles. This role will be responsible for automating repeatable processes across public cloud and on-premise environments to improve operational efficiency and reliability. The JAMS Automation Engineer will design, develop, and maintain automation workflows, ensuring continuous availability and performance of enterprise scheduling systems. This position requires strong expertise in PowerShell scripting, cloud platforms, and automation tools. The role plays a key part in enhancing infrastructure automation and supporting critical business operations. Key Responsibilities Develop, test, and validate PowerShell scripts for automation workflows and maintain them in source control. Create and maintain a dynamic inventory of all JAMS Scheduler jobs. Monitor, manage, and maintain databases to ensure optimal performance and reliability. Create and monitor Azure SQL Elastic Jobs for automated database processes. Maintain an incident tracking system for JAMS Scheduler warnings and errors, including escalation and resolution details. Update job properties such as schedules and source code as directed by job owners. Proactively monitor job health and review outputs daily to ensure successful execution. Troubleshoot job failures, implement corrective actions, or escalate when necessary. Log and manage service desk incidents related to job failures and maintain resolution documentation. Install and maintain JAMS client tools, updates, and reporting components. Support licensing coordination and renewal processes for JAMS Scheduler. Participate in IT projects and develop automation workflows as defined by project plans. Build, administer, and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments. Collaborate with application teams to identify automation requirements and solutions. Develop integrations between infrastructure systems using REST APIs for data analysis and reporting. Maintain automation platform standards, apply patches, and enforce change control processes. Diagnose and resolve automation runbook errors and system issues. Identify opportunities for process improvements and implement approved enhancements. Conduct research and evaluation of new automation technologies. Ensure continuous operation of automation workflows to support 24/7 business processes. Establish strong working relationships with internal stakeholders and IT teams. Qualifications Strong experience with Microsoft Operating Systems (Server ) and PowerShell scripting. Experience with Microsoft SQL Server () and Azure cloud technologies including Logic Apps, JSON, and REST APIs. Experience working with Azure SQL databases such as PostgreSQL, Cosmos DB, and MongoDB. Minimum of 5 years of experience in infrastructure or cloud technology environments. Strong analytical, troubleshooting, and problem-solving skills with attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong communication skills in both English and Spanish depending on project needs. Preferred (Optional) Azure or AWS certifications. Experience with JAMS Enterprise Manager. Experience with Azure SQL Elastic Job Agent. Experience with System Center Orchestrator 2012 or later. Bachelor's degree in Information Technology or related field. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
STAND 8 provides end-to-end IT solutions and staffing services to enterprise partners across North America, with operational presence in Mexico supporting a wide range of technology, engineering, and business roles. This role will be responsible for automating repeatable processes across public cloud and on-premise environments to improve operational efficiency and reliability. The JAMS Automation Engineer will design, develop, and maintain automation workflows, ensuring continuous availability and performance of enterprise scheduling systems. This position requires strong expertise in PowerShell scripting, cloud platforms, and automation tools. The role plays a key part in enhancing infrastructure automation and supporting critical business operations. Key Responsibilities Develop, test, and validate PowerShell scripts for automation workflows and maintain them in source control. Create and maintain a dynamic inventory of all JAMS Scheduler jobs. Monitor, manage, and maintain databases to ensure optimal performance and reliability. Create and monitor Azure SQL Elastic Jobs for automated database processes. Maintain an incident tracking system for JAMS Scheduler warnings and errors, including escalation and resolution details. Update job properties such as schedules and source code as directed by job owners. Proactively monitor job health and review outputs daily to ensure successful execution. Troubleshoot job failures, implement corrective actions, or escalate when necessary. Log and manage service desk incidents related to job failures and maintain resolution documentation. Install and maintain JAMS client tools, updates, and reporting components. Support licensing coordination and renewal processes for JAMS Scheduler. Participate in IT projects and develop automation workflows as defined by project plans. Build, administer, and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments. Collaborate with application teams to identify automation requirements and solutions. Develop integrations between infrastructure systems using REST APIs for data analysis and reporting. Maintain automation platform standards, apply patches, and enforce change control processes. Diagnose and resolve automation runbook errors and system issues. Identify opportunities for process improvements and implement approved enhancements. Conduct research and evaluation of new automation technologies. Ensure continuous operation of automation workflows to support 24/7 business processes. Establish strong working relationships with internal stakeholders and IT teams. Qualifications Strong experience with Microsoft Operating Systems (Server ) and PowerShell scripting. Experience with Microsoft SQL Server () and Azure cloud technologies including Logic Apps, JSON, and REST APIs. Experience working with Azure SQL databases such as PostgreSQL, Cosmos DB, and MongoDB. Minimum of 5 years of experience in infrastructure or cloud technology environments. Strong analytical, troubleshooting, and problem-solving skills with attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong communication skills in both English and Spanish depending on project needs. Preferred (Optional) Azure or AWS certifications. Experience with JAMS Enterprise Manager. Experience with Azure SQL Elastic Job Agent. Experience with System Center Orchestrator 2012 or later. Bachelor's degree in Information Technology or related field. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/02/2026
Full time
STAND 8 provides end-to-end IT solutions and staffing services to enterprise partners across North America, with operational presence in Mexico supporting a wide range of technology, engineering, and business roles. This role will be responsible for automating repeatable processes across public cloud and on-premise environments to improve operational efficiency and reliability. The JAMS Automation Engineer will design, develop, and maintain automation workflows, ensuring continuous availability and performance of enterprise scheduling systems. This position requires strong expertise in PowerShell scripting, cloud platforms, and automation tools. The role plays a key part in enhancing infrastructure automation and supporting critical business operations. Key Responsibilities Develop, test, and validate PowerShell scripts for automation workflows and maintain them in source control. Create and maintain a dynamic inventory of all JAMS Scheduler jobs. Monitor, manage, and maintain databases to ensure optimal performance and reliability. Create and monitor Azure SQL Elastic Jobs for automated database processes. Maintain an incident tracking system for JAMS Scheduler warnings and errors, including escalation and resolution details. Update job properties such as schedules and source code as directed by job owners. Proactively monitor job health and review outputs daily to ensure successful execution. Troubleshoot job failures, implement corrective actions, or escalate when necessary. Log and manage service desk incidents related to job failures and maintain resolution documentation. Install and maintain JAMS client tools, updates, and reporting components. Support licensing coordination and renewal processes for JAMS Scheduler. Participate in IT projects and develop automation workflows as defined by project plans. Build, administer, and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments. Collaborate with application teams to identify automation requirements and solutions. Develop integrations between infrastructure systems using REST APIs for data analysis and reporting. Maintain automation platform standards, apply patches, and enforce change control processes. Diagnose and resolve automation runbook errors and system issues. Identify opportunities for process improvements and implement approved enhancements. Conduct research and evaluation of new automation technologies. Ensure continuous operation of automation workflows to support 24/7 business processes. Establish strong working relationships with internal stakeholders and IT teams. Qualifications Strong experience with Microsoft Operating Systems (Server ) and PowerShell scripting. Experience with Microsoft SQL Server () and Azure cloud technologies including Logic Apps, JSON, and REST APIs. Experience working with Azure SQL databases such as PostgreSQL, Cosmos DB, and MongoDB. Minimum of 5 years of experience in infrastructure or cloud technology environments. Strong analytical, troubleshooting, and problem-solving skills with attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong communication skills in both English and Spanish depending on project needs. Preferred (Optional) Azure or AWS certifications. Experience with JAMS Enterprise Manager. Experience with Azure SQL Elastic Job Agent. Experience with System Center Orchestrator 2012 or later. Bachelor's degree in Information Technology or related field. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.