Félix

About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as "Endeavour Entrepreneurs" and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission-serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About The Role We're looking for a data driven and user obsessed thinker to join our product team. As Product Analyst, your mission is to empower Product Managers with the insights they need to make sharper, faster decisions. You'll dive into funnels, user conversations, and data to uncover what's really happening, and translate those findings into clear narratives and impact sizing. You'll be a strategic partner to PMs - validating hunches, testing hypotheses, and ensuring our roadmap is grounded in both numbers and user reality. This role is open to all candidates in Latin America. Responsibilities Be the closest partners of product managers - make recommendations while supporting discovery, prioritization, experimentation, and tracking of initiatives. Interpret and Analyze Data: Interpret data and trends, analyze results, and provide ongoing reports that drive business decisions. Be in charge of funnel / behavioral analysis - identify friction points, drop offs, and growth opportunities. Dive into user conversations (WhatsApp, support, interviews) to surface behavioral insights and pain points. Do bespoke analysis to solve important questions. Size initiatives using both quantitative modeling and qualitative signals, estimating impact and trade offs. Drive and support A/B tests and experimentation. Build and maintain core dashboards to track product performance and user engagement. Make business recommendations: Create clear, concise storytelling for leadership and cross functional stakeholders (data insights recommendations). Requirements Bachelor's degree in Business, Mathematics, Economics, Information Management, or a related discipline. 3-6 years of experience in product analytics, strategy, insights, growth, or consulting roles. A proven background that includes not only quantitative analysis but also qualitative research such as surveys and user interviews to truly understand the user journey. Strong SQL and data analysis skills; comfort working with funnel metrics and behavioral datasets. Ability to synthesize qualitative feedback into structured insights. Comfort with sizing business impact and making prioritization trade offs. Clear communicator with strong business intuition-can go from numbers to strategy. A genuine interest in our product and curiosity to deeply analyze the user experience by talking with and observing users. Experience in fast growing tech companies and/or fintech is highly valued. Advanced English level and Spanish native speaker. Why this role matters You'll be the connective tissue between our users, data, and product decisions. Your work will directly shape how we prioritize, where we focus, and how fast we grow! What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it. Continuous learning opportunities Unlimited PTO Paid parental leave Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

Overview At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. Félix was selected as an "Endeavour Entrepreneur" and received the CrossTech Fintech Startups Award. We are a team of high-performers united by a single goal: empowering our customers, with a bias for action and a spirit of experimentation. Joining Félix means you will be part of a team building a legacy. This is a meaningful opportunity to apply your skills to serving a community that has been underserved for too long. We are a team that values radical transparency and constructive feedback, and we strive to create sustainable value and a product that makes users lives better. We are building the future, today. About The Role At Félix, we are building the future of remittances through a seamless, AI-powered WhatsApp experience. We're looking for a Data Analyst for our AI Team, who is obsessed with making our chatbot and customer experience incredibly great. You will be the guardian of our AI's quality, working closely with Engineers and Product Managers to ensure our agents are accurate, helpful, and human-centric. We need a "natural investigator" who can analyze data to understand why a model might hallucinate or lose context, and translate those findings into a better product for millions of Latino immigrants. Responsibilities AI Performance & Metrics: Design and maintain dashboards in PowerBI tools (Omni, a Looker-equivalent) to track the health of our AI agents, focusing on F1 scores, precision-recall tradeoffs, and intent recognition accuracy. Quality Control (the Anti-Hallucination Task): Deep dive into conversation logs to identify, categorize, and quantify hallucinations or instances where the AI lost context. Data Modeling for AI: Build and optimize SQL-based data models on our GCP (BigQuery, DBT, Firestore) infrastructure to evaluate model versions and prompt iterations. Collaborative Experimentation: Partner with the AI Engineering team to analyze A/B tests on different LLM prompts and configurations, balancing speed and accuracy. User-Obsessed Insights: Translate complex AI metrics into human stories for the team, explaining how technical tweaks improve the user experience on WhatsApp. Automation: Proactively identify ways to automate the evaluation of conversational data to help scale faster. Requirements Experience: 2-3+ years as a Data Analyst, ideally within AI, NLP, or product-focused teams. Proven 1-2+ years measuring Chatbot/LLM metrics and discussing F1 scores, confusion matrices, and the tradeoffs between model creativity and factual accuracy. Technical Core: Strong SQL skills (BigQuery / DBT / Firestore) and experience with BI tools like Omni / Tableau / PowerBI / Looker or similar. Startup Mindset: Proactive, bias toward action, and not waiting for permission to fix something that's broken. Communication: Ability to explain to non-technical stakeholders why a small drop in F1 score matters for users and KPIs. Language: Advanced English and Spanish (crucial for analyzing regional nuances). Nice to Have Python Mastery: Experience with Python for data manipulation (Pandas/NumPy) or basic NLP libraries. GCP Ecosystem: Familiarity with BigQuery, Vertex AI, or Cloud Storage. Startup DNA: Experience in high-growth fintechs or AI-first companies. Curiosity: Interest in how LLMs work and staying up-to-date with conversational AI. Language: Partially or fully fluent in Portuguese. What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans Remote work environment with offices in Miami and Mexico City; hybrid model available Continuous learning opportunities Unlimited PTO Paid parental leave Growth opportunities in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting edge technology like AI, blockchain, and stablecoins to make cross border payments faster, more affordable, and more accessible than ever before. We are a hyper growth Series B company, backed by over $100 million in funding from top tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as "Endeavour Entrepreneurs" and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission-serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About The Role In this role, you will be instrumental in shaping the core architecture of our Fintech Platform. You will work in one of our three squads-Payments, Disbursements, or GRC-to build, optimize, and scale the backend microservices that drive our financial operations. This is a unique opportunity for a talented engineer who is passionate about secure, high performance financial systems and has experience in building solutions that handle complex payment, compliance, and disbursement workflows. Technology Stack We are technology agnostic and value candidates with diverse backgrounds. While familiarity with the following is helpful, your willingness to learn and adapt is paramount: Front end: React, HTTP, HTML/DOM, JavaScript, CSS, AJAX Back end: Python, Flask/FastAPI, REST APIs, Redis, SQL, gRPC Cloud: Google Cloud services (Firestore, Cloud Storage, Pub/Sub, Google Artifact Registry, Cloud Run, BigQuery, Cloud Composer, etc.) Infrastructure: Kubernetes, Terraform, NewRelic, PagerDuty Responsibilities Platform Architecture & Development: Architect and implement scalable backend microservices inside the Payments, Disbursements, or GRC squad. Payments Squad: Develop and optimize systems for securely collecting funds from users, ensuring efficient transaction processing. Disbursements Squad: Design and implement robust services that handle the secure and timely disbursement of funds to beneficiaries. GRC Squad: Build and enhance systems for user onboarding, KYC, and compliance, ensuring adherence to regulatory standards. Infrastructure & Scalability: Design and manage infrastructure capable of handling millions of daily requests while maintaining the highest standards of security and performance. Cloud Integration: Utilize Google Cloud services and industry-standard tools to build and maintain distributed systems. Cross functional Collaboration: Work closely with product, operations, compliance, and other business units to deliver holistic financial solutions. Mentorship & Growth: Mentor junior developers and promote best practices across the engineering team. Continuous Improvement: Leverage user feedback and system analytics to refine and iterate on platform capabilities. Requirements 5+ years of experience as a Software Engineer in a fast paced, dynamic environment. Fluent or advanced English preferred. Upper intermediate is also fine, as long as you can communicate clearly in a professional setting. Proven track record of building, shipping, and iterating on software applications, particularly in the Fintech domain. Solid foundation in algorithms and data structures. Experience designing and implementing web services, including REST APIs. Familiarity with architectural patterns such as Hexagonal Architecture, Event-Driven Architecture, and practices like A/B Testing, Feature Flags, and Gradual Rollouts. Domain Expertise: Experience in building and maintaining payment systems, financial disbursement solutions, or compliance-driven platforms is highly desirable. Knowledge of security protocols, compliance standards, and KYC/AML processes. A passion for developing products that make a real impact on millions. Commitment to continuous learning and staying abreast of emerging technologies. Excellent collaboration and prioritization skills in a team-oriented environment. Curiosity and/or experience in Fintech is a plus (equivalent competencies will also be considered). These are the applicable requisites, although equivalent competencies in any of the above will also be considered. What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it. Continuous learning opportunities Unlimited PTO Paid parental leave Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

A fast-growing fintech company in Mexico is seeking a Data Analyst for their AI Team to enhance their AI-powered chatbot experience. The role emphasizes analyzing and improving AI performance metrics and requires solid skills in SQL and BI tools. Ideal candidates will have experience in AI or NLP and be fluent in English and Spanish. A competitive salary and remote work in a hybrid model are offered, along with growth opportunities in a collaborative environment.

About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting edge technology like AI, blockchain, and stablecoins to make cross border payments faster, more affordable, and more accessible than ever before. We are a hyper growth Series B company, backed by over $100 million in funding from top tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. Félix was selected as an "Endeavour Entrepreneur" and was a recipient of the CrossTech FinTech Startups Award. We are a team of highly talented individuals united by our shared obsession with a single goal: empowering our customers. We all own Félix, driven by a bias for action and a true experimentation spirit to get things done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission-serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About The Role Felix is looking for a Senior Security Engineer to help scale the security and compliance foundations of one of the fastest growing fintech platforms operating across the Americas. This role sits at the intersection of security engineering, cloud architecture, and regulatory compliance. You will work directly with SecOps leadership and engineering teams to ensure security controls are not only documented for audits, but properly designed, implemented, and validated across our production environment. Unlike traditional compliance roles focused only on documentation, this position requires strong technical understanding of modern cloud native architectures. You will work closely with DevOps, AppSec, and Product Engineering teams to evaluate how systems are built, how data flows through our platform, and how security controls operate in practice. We are looking for builders who can translate compliance frameworks into real security implementations, not just auditors reviewing documentation. Your mission is to translate frameworks like SOC2 and PCI DSS into real security implementations that scale with Felix's rapidly growing engineering organization. Responsibilities Own the certification readiness lifecycle for key frameworks such as SOC2 and PCI DSS, coordinating gap analysis, control implementation tracking, evidence strategy, and interactions with external auditors. Translate compliance requirements into practical security controls that can be implemented across Felix's cloud native infrastructure. Review system architectures and technical implementations to validate whether security controls are properly implemented across infrastructure, applications, and operational workflows. Work directly with engineering teams to embed security and compliance requirements early in the system design process. Evaluate GCP based architectures and distributed systems to assess encryption practices, identity and access management, logging, monitoring, and secure data handling. Participate in security architecture reviews for new services, integrations, and infrastructure changes. Define sustainable evidence collection strategies to support audits while minimizing operational overhead for engineering teams. Support technical investigations during security reviews, incident response scenarios, or audit validation exercises. Requirements Strong experience working with security and compliance frameworks such as SOC2, PCI DSS, ISO 27001, or similar regulatory environments. Advanced/Fluent English. Experience operating in cloud native environments and collaborating closely with engineering teams. Ability to understand and evaluate modern cloud architectures, particularly in GCP environments. Strong understanding of security fundamentals including data protection, identity and access management, authentication mechanisms, and common attack vectors. Familiarity with application security concepts including cryptography fundamentals, password management, and common OWASP security practices. Basic familiarity with Git based workflows (preferably GitHub) and modern development environments where infrastructure and applications are managed through repositories and infrastructure as code. Ability to read and understand basic scripts (e.g., Bash) and automation logic used in operational environments. Understanding of distributed systems concepts and cloud native application architectures. Strong analytical skills and the ability to translate compliance requirements into actionable technical guidance. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans Remote work environment, with offices in Miami and México City; a hybrid model is preferred for those who can work there. Continuous learning opportunities Unlimited PTO Paid parental leave Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

A leading fintech company in Mexico is looking for a Senior Security Engineer to help enhance our security and compliance frameworks as we scale operations. You will work closely with engineering teams, ensuring security controls are implemented effectively while translating compliance standards like SOC2 and PCI-DSS into actionable security practices. The role offers a competitive salary, initial stock options, and a flexible work environment, supporting professional growth and development within a dynamic team.

A leading fintech company in Mexico is seeking a Senior Product Designer to join their growing team. In this role, you'll play a critical part in defining user experiences for financial tools aimed at Latino immigrants. You should have at least 7 years of consumer product design experience, be fluent in both Spanish and English, and proficient in Figma. The company offers a competitive salary, stock options, and flexible remote work arrangements.

About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting edge technology like AI, blockchain, and stablecoins to make cross border payments faster, more affordable, and more accessible than ever before. We are a hyper growth Series B company, backed by over $100 million in funding from top tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an "Endeavour Entrepreneur" and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission-serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About The Role The Product Design team at Félix Pago is growing. We're a small but mighty group building the foundation for a world class UX function within one of the fastest growing fintech companies in LATAM and the U.S. Our mission is simple yet powerful: build financial tools to empower Latino immigrants in the U.S. We believe great UX at Félix means combining empathy, cultural understanding, and design excellence across every touchpoint, from conversation flows to trust building visuals. This is an opportunity to join a growing team as the Senior Product Designer to help coach and influence others, while creating new and effective ways of working across the entire UX team. At Félix, a Senior Product Designer is a hands on position requiring conceptualization, research, presentation skills, the ability to generate quantity and quality design concepts, set and deliver on deadlines, and communicate ideas effectively. As a qualified candidate, you care deeply about design but enthusiastically welcome feedback. You're able to balance usable designs with smart, creative risks, and are eager to push boundaries to achieve the most effective solutions. This is an exciting opportunity to have a big impact on a rapidly growing product experience, while working with a growing team of designers across the world to create a better sense of craft and community at Félix. Responsibilities Play a lead role in the design and execution of new products and user experiences. Validate ideas and design decisions with qualitative feedback by user research. Work closely with engineers, researchers, product managers, data analysts, and support teams to define product and user experience strategy. Collaborate with designers across our various products to ensure a cohesive user experience across our entire product portfolio. Push the visual and interaction design forward and help maintain its cohesion by contributing to our design system and larger documentation. Help shape the Design team culture, influence the way we work, and participate in the hiring process for new talent. Own the end to end product design process, prioritize multiple assignments, present work to internal stakeholders, and deliver creative works under deadline. Requirements Fluency in Spanish and English, able to articulate design thinking and advocate for content decisions in both languages. At least 7+ years of consumer product design experience. Proficiency in Figma as your primary design tool, with deep experience in component architecture, design tokens, prototyping, and leveraging Figma's collaborative workflows to scale design across teams. Comfort using AI powered tools to accelerate your design workflow - whether that's using V0 or Cursor to rapidly prototype functional UI, Claude Code to scaffold and iterate on front end components, or LLMs to generate content, explore copy variants, and stress test conversational flows. You treat AI as a creative partner that amplifies your craft, not a shortcut around it. Experience working with Product Management and Design teams to influence wireframes and functional specs. Experience contributing to, or establishing, design systems and component libraries for digital product experiences. Strong mobile experience, you've led at least 4 5 mobile projects end to end and contributed to others. A strong desire to work collaboratively with a growing design team across Product and Brand, UX Research and Content Strategy. Great communication skills with designers and non designers alike, and can effectively articulate what problems you're solving for and your design decisions. Experience and are comfortable validating concepts through research, low and high fidelity prototyping, and user testing. An equal amount of comfort working the details of your designs at a pixel perfect level as well as at a broad conceptual one. An ability to think at a high level about product strategy and vision, while recognizing how your work impacts it. Self drive, and thrive in a fast paced environment. A strong portfolio showcasing your problem solving skills and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role. (Bonus) Experience designing for AI and conversational interfaces. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans Remote work environment, although we have offices in Miami and Mexico City and would love to work in a hybrid model if you are up to it. Continuous learning opportunities Unlimited PTO Paid parental leave Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.