MBTA
Boston, Massachusetts
04/02/2026
Full time
Overview The Software Engineer in the Technology Innovation Department plays a pivotal role within the software engineering group, collaborating closely with the UX Research and Design, Content, Product and Program team members assigned to each program. Together, they strive to uphold software engineering excellence in civic technology, operating within the specific constraints of the MBTA. The Software Engineer is responsible for a wide variety of software engineering tasks primarily in Elixir and/or TypeScript. Engineering Capabilities Demonstrates strong fundamental coding abilities and knowledge Follows standard engineering division procedures, such as naming conventions, code reviews, writing documentation, testing software changes, writing tests, etc. Writes production quality software Works on front-end and back-end tasks as needed Able to execute any available engineering coding tasks assigned in a sprint Implement architecture best practices regularly Regularly assists others in achieving quality standards through reviews Make changes to pull requests based upon feedback from reviewers Execute development work at a good velocity. Diagnose ongoing application outages or disruptions May write root cause analysis and reports; may handle an urgent hotfix for their products Protects the data security and privacy of our organization and customers Has a basic understanding of logging, log querying, and software profiling Product Team Participation May function as a product manager for technical projects Provides estimates of sprint tasks May advise on near and long-term epic level estimates and may define the scope of an epic May perform defect or feasibility investigations May advise on business value of tech debt May participate in the on-call rotation, as a subject-matter expert for their product and/or the products of TID as a whole Surfaces defects or potential improvement in the sprint backlog Works collaboratively with product and design team members, especially when providing feedback and in sharing knowledge Consistently arrives on time and actively engages in team meetings, including sprint planning, backlog refinement, daily stand-ups, and retrospectives Proactive about moving, updating, and commenting on assigned tasks DevOps and Leadership Works on deployment, build and code analysis systems as needed May participate in interviews and evaluation of engineering candidates May serve as scrum master or a technical leader on a product engineering team Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions. Physical Demands and Working Conditions The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Available to work all shifts and locations as assigned or directed. Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service. Have the ability to work any and all shifts and/or locations assigned or directed. Participate in on-call rotation of technology systems and services. Supervision None Minimum Education Bachelor degree from accredited institution Three (3) years of experience in software engineering practices, processes, and team operations. Demonstrated proficiency in at least two (2) programming languages Experience with automated testing, including continuous integration (CI) Experience with GitHub and GitHub workflows (such as pull requests) and code reviewing Ability to translate business requirements into technology Proven people management capabilities, including coaching, effective communication, and conflict resolution skills Strong communication skills Strong analytical thinking and debugging abilities Attention to detail Preferred Experience and Skills Experience in public sector, transportation agency, and/or civic technology team. Knowledge of transit data standards (such as GTFS, GTFS-RT, TODS, TIDES) Experience with Terraform / Infrastructure as Code tools Experience with AWS Job Conditions Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and the MBTA's medical requirements, including a physical examination and drug and alcohol screening. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job, and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.