University of California, San Francisco

A prestigious academic health organization is seeking a Network Architect to develop and execute network infrastructure strategies in San Francisco, CA. This role requires leadership in large-scale projects and expertise in network architecture. The ideal candidate will possess extensive experience in network engineering, hold certifications such as CCIE, and have a proven ability to manage complex network solutions in a collaborative environment.

Overview As the Network Architect, you will lead the strategic development and execution of our network infrastructure to ensure optimal performance, robust security, and scalability. This expert-level role requires mastery of network architecture, alignment with organizational goals, and leadership in large-scale network projects in a complex, multi-stakeholder environment. You will design and implement advanced network solutions, collaborate with senior leadership and cross-functional teams, elevate network security frameworks, optimize performance, and manage the full lifecycle of network services. You will also develop high-level network standards, mentor network engineering talent, and drive advanced troubleshooting. This position requires extensive experience and professional certifications such as CCIE, CCNP, or JNCIE. Department : UCSF Infrastructure Services - Network Services Responsibilities Lead the design and implementation of advanced network solutions. Collaborate with senior leadership and cross-functional teams to align network strategies with business objectives. Drive analysis of complex business requirements into innovative network designs. Elevate network security frameworks and optimize network performance. Manage the full lifecycle of network services from conceptual design to continuous improvement. Develop and enforce high-level network standards. Mentor network engineering talent and lead resolution of complex network issues using advanced troubleshooting skills. Lead large-scale network projects in a multi-stakeholder environment. Required Qualifications Bachelor's degree, or equivalent combination of education, training, and experience, in computer science, computer information systems, or related field. 7 to 10+ years of expert experience in network engineering or network architecture. Certification: Cisco Certified Internetwork Expert (CCIE) or equivalent; AWS Solutions Architect - Professional or equivalent. Advanced working knowledge of LAN, WAN, MAN, wireless, VoIP, cloud networking protocols, OSPF, BGP, IP, Multicast, QoS, MPLS, VPLS, IPv4, IPv6, VXLAN, and spine-and-leaf architecture. Experience architecting scalable, diverse, and complex networks; understanding of server architecture, system administration, and security; familiarity with SDLC. Automation tools and scripting experience (e.g., Python, Perl). Expert-level skill in enterprise network design including routing, switching, wireless, firewalls, VPN, load balancing, and DDI services (e.g., Aruba, Cisco, Brocade, Palo Alto, F5). Ability to translate business needs into long-term architecture solutions; strong communication with technical and non-technical stakeholders. Experience leading projects, including schedule management, risk assessment, and status reporting. Capability to operate in a fast-paced environment and drive innovation. Preferred Qualifications Master's degree or equivalent in a relevant field. Experience in complex higher education environments serving academic, medical, and research functions. Aruba Certified Mobility Expert (ACMX) or equivalent. License/Certification CCIE or equivalent (e.g., Juniper JNCIE, Aruba ACSX); AWS Solutions Architect - Professional or equivalent; Azure Solutions Architect Expert. About UCSF The University of California, San Francisco (UCSF) is a leading academic health sciences organization focused on health worldwide through biomedical research, education, and patient care. UCSF Infrastructure Services provides 24/7 support, ensuring secure and reliable IT services for the University community. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Location San Francisco, CA; Mission Center Building (SF)

A leading institution in health sciences in San Francisco is seeking a MuleSoft Systems Integration Engineer to lead the design and implementation of integration solutions. The role requires extensive integration experience and Salesforce MuleSoft certification. The engineer will work in a flexible environment, supporting key IT functions and delivering innovative solutions that enhance patient care. This position offers a competitive salary range and opportunities for professional growth.

MuleSoft Systems Integration Engineer Job Summary This position is considered Flexible / Rotation. The employee will work a rotational schedule to ensure on site coverage of key IT functions. The engineer leads the design, development, implementation, maintenance, and support of real time integration and interfaces between applications at UCSF Health, Benioff Children's Hospitals, and affiliated systems that support patient care, medical faculty, clinical staff, administrative staff, and information services. The role reports to the Integration Services Manager and is the subject matter expert on data integration in healthcare. The engineer gathers information from users, defines work problems, translates requirements into integration solutions, provides support for existing interfaces, and assists in delivering innovative integrated solutions to UCSF Health, Benioff Children's Hospitals, and partners. Department Description UCSF IT Integration Services is the central group that provides integration solutions across the UCSF enterprise and beyond. It offers integration platforms and expertise to build robust, reusable, and cost efficient interfaces for reliable data sharing and exchange between applications, platforms, and services. The team builds new integrations from scratch, reuses existing solutions, enhances integrations, and provides consulting to achieve integration needs. Required Qualifications Bachelor's degree in Computer Science or related field and/or equivalent experience/training. 5+ years of hands on integration experience, including tools/vendors such as JBoss Fuse, DellBoomie, IBM WebSphere, Oracle Fusion, etc. Certification: Salesforce Certified MuleSoft Developer II. Advanced knowledge of systems integration deploying complex solutions. Advanced skills in system integration design, modification, implementation, and deployment in a complex environment. Demonstrated ability to understand functional needs of the campus/medical center and how systems can support those needs. Demonstrated ability to interface with senior level technical and non technical management on a regular basis. Demonstrated ability to create software specifications. Experience with the identification and use of code libraries and open source forums. Demonstrated ability to identify software and hardware interdependences in a complex multi platform environment. Demonstrated ability to develop solutions for complex business and systems/custom/ad hoc solutions. Experience with complex multi platform troubleshooting in a multi platform environment. Preferred Qualifications 3 years of hands on experience with MuleSoft Platform - ESB, CloudHub, and API Management. 2+ years of hands on experience with Salesforce integration projects, including API development and data synchronization. 3+ years of experience writing, optimizing, and managing SQL queries and database operations. 1+ year of experience leveraging AI technologies, including machine learning models, AI powered automation, or intelligent data processing solutions. Epic or Healthcare API/FHIR experience. HL7 v2 knowledge. Epic Interconnect knowledge. Demonstrated ability to develop complex conversion and system implementation plans. Experience with planning for deployment and creation of feedback mechanisms. Experience developing and implementing complex project plans. Experience researching and evaluating new technology and solutions for complex environments. Ability to impart knowledge to senior level technical and non technical audiences and influence outcomes to meet objectives. Advanced knowledge and experience with monitoring tools, performance, and system optimization, including intermediate knowledge of security for data, data transfer, and systems. Epic Bridges Certification. Agile/Scrum Certification. Cloverleaf level 1 Certification. License/Certification Salesforce Certified MuleSoft Developer II. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10 campus UC system dedicated exclusively to health sciences. Pride Values UCSF is a diverse community. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence - the PRIDE values. We are committed to equity in care delivery and workforce diversity, fostering a welcoming and supportive culture. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary and Benefits The salary range for this position is $113,800 - $242,800 (Annual Rate). Final salary and offer components are subject to additional approvals based on UC policy. For more information about compensation and benefits, visit UCSF Compensation & Benefits. Location and Work Style San Francisco, CA - Mission Center Building (SF). Work style is Flexible. Shift: Days, 8 hour days, Monday Friday 8 AM 5 PM (Pacific).

Job Summary Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Reviews and approves recommendations for functional programs. Provides guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Has overall operational and strategic responsibility for operations of department or unit. This position is one of several manager positions in the IT Desktop Field Services group, with primary responsibility over both Campus and Health. The position reports directly to the Associate Director of IT Desktop Field Services and will manage a team of leads and supervisors. The Site Manager will be responsible for successfully delivering desktop support services under the program guidelines. The position will supervise, recruit, hire, evaluate and develop field technicians, leads and supervisors. They will interface with other IT managers and technical staff and will be directly involved in resolving ticket escalations as well as coordinating the communication of service status related to his/her area of responsibility. The position will also work as needed on special projects and work closely with other site managers to ensure services and resources are adequately provided at all service locations. The position will also maintain close working relationships with key customers to improve customer support and assure satisfaction with IT services. Job Details IT Field Service • Full Time • 86831BR • Seniority level: Not Applicable • Employment type: Full-time • Job function: Information Technology • Industries: Higher Education Salary and Benefits Salary range: $110,400 - $235,400 (Annual Rate) To learn more about the benefits of working at UCSF, including total compensation, please visit: Department Description University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue. The Customer Experience team within Infrastructure Services is dedicated to supporting the vital work of UCSF. This team works to ensure that every interaction between UCSF's customers and IT services is smooth and positive, thereby facilitating crucial academic, medical, and research endeavors. Required Qualifications Bachelor's degree in related area and/or equivalent experience/training. 7 - 8 years' applicable business technical support experience in a healthcare setting, or related combination of education, training, and experience. Demonstrated experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. Demonstrated ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment. Demonstrated experience leading change management activities and managing their impact across the unit or department. Demonstrated experience of analyzing buy vs. build procurement for products for effective and efficient technology use. Has broad knowledge of business / technical support function and working knowledge of other areas of IT sufficient for strategic planning, technology assessment and direction. Has broad knowledge of policies and procedures necessary to determine appropriate course of action. Has demonstrated technical skills associated with identifying and resolving problems reported with desktop, laptop, and networked systems. Requires proven interpersonal and management skills. Requires demonstrated ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel. Requires demonstrated ability to work at all levels across the organization. Requires ability to gain cooperation of others. Requires demonstrated skill in managing technical staff. Broad knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software. Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication. Broad knowledge and understanding of service delivery principles. Preferred Qualifications 3 - 4 years' supervisory experience. Certification: ITIL Foundations or Intermediate Microsoft Endpoint Administrator or equivalent About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Campus Job Code and Payroll Title 000671 BUS TCHL SUPP MGR 1 Job Category Clinical Systems / IT Professionals, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Career Percentage 100% Location San Francisco, CA Campus TBD Work Style Fully On-Site Shift Days Shift Length 8 Hours Additional Shift Details Mon-Fri 8:00 to 5:00 Referrals increase your chances of interviewing at University of California, San Francisco by 2x