Brillio
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: - Product Manager Remote Contract/Fulltime JD Pharma domain Software Product Manager We are seeking an experienced Software Product Manager to lead product strategy, discovery, and delivery for software solutions supporting pharma pre-clinical, clinical and manufacturing operations. The ideal candidate brings 8+ years of industry experience, including direct experience in pharma or in a product management role serving pharma, with a strong understanding of clinical trials or manufacturing processes, regulated environments, and enterprise platforms, operating at the intersection of technology, pharma operations, and compliance. You will help shape products that improve manufacturing efficiency, support regulatory readiness, and deliver measurable business value for life sciences organizations. Responsibilities Define product strategy and roadmap for software products supporting pharma manufacturing and operations. Lead end-to-end product development from concept through launch and continuous improvement. Work closely with engineering, design, QA, operations, and business stakeholders to translate business needs into clear product requirements. Gather, prioritize, author, and manage product requirements, user stories, and acceptance criteria. Collaborate with geographically distributed cross-functional teams across time zones. Ensure solutions align with pharma manufacturing workflows, compliance expectations, and enterprise system integrations (e.g. ERP, SCADA, LIMS). Partner with stakeholders to support product adoption, training, and release readiness. Track product performance, gather feedback, and use data to guide roadmap decisions. Required Qualifications 8+ years of overall industry experience. Experience in pharma, life sciences, or a product management role supporting pharma-related solutions. Strong knowledge of pharma manufacturing processes and operational workflows. Familiarity with regulatory requirements, including FDA, EMA and MHRA regulations. Experience working with or delivering products in the context of MES, LES, QMS, and CMMS, CTMS, IRT platforms. Hands-on experience with product management tools such as Jira and Aha. Proven ability to work effectively with distributed teams across multiple locations and functions. Demonstrated experience building a product from scratch, from ideation to launch. Strong communication, stakeholder management, and problem-solving skills. Preferred Qualifications Experience delivering software in regulated environments leveraging AI capabilities. Background in digital transformation, manufacturing systems, or enterprise SaaS. Familiarity with cloud native software development, validation, audit readiness, and change control processes. Key Competencies Product strategy and roadmap ownership. Requirements gathering and prioritization. Cross-functional leadership. Regulatory and compliance awareness along with AI enablement. Customer-centric thinking. Execution in complex enterprise environments. Know more about Brillio : PPE: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: - Product Manager Remote Contract/Fulltime JD Pharma domain Software Product Manager We are seeking an experienced Software Product Manager to lead product strategy, discovery, and delivery for software solutions supporting pharma pre-clinical, clinical and manufacturing operations. The ideal candidate brings 8+ years of industry experience, including direct experience in pharma or in a product management role serving pharma, with a strong understanding of clinical trials or manufacturing processes, regulated environments, and enterprise platforms, operating at the intersection of technology, pharma operations, and compliance. You will help shape products that improve manufacturing efficiency, support regulatory readiness, and deliver measurable business value for life sciences organizations. Responsibilities Define product strategy and roadmap for software products supporting pharma manufacturing and operations. Lead end-to-end product development from concept through launch and continuous improvement. Work closely with engineering, design, QA, operations, and business stakeholders to translate business needs into clear product requirements. Gather, prioritize, author, and manage product requirements, user stories, and acceptance criteria. Collaborate with geographically distributed cross-functional teams across time zones. Ensure solutions align with pharma manufacturing workflows, compliance expectations, and enterprise system integrations (e.g. ERP, SCADA, LIMS). Partner with stakeholders to support product adoption, training, and release readiness. Track product performance, gather feedback, and use data to guide roadmap decisions. Required Qualifications 8+ years of overall industry experience. Experience in pharma, life sciences, or a product management role supporting pharma-related solutions. Strong knowledge of pharma manufacturing processes and operational workflows. Familiarity with regulatory requirements, including FDA, EMA and MHRA regulations. Experience working with or delivering products in the context of MES, LES, QMS, and CMMS, CTMS, IRT platforms. Hands-on experience with product management tools such as Jira and Aha. Proven ability to work effectively with distributed teams across multiple locations and functions. Demonstrated experience building a product from scratch, from ideation to launch. Strong communication, stakeholder management, and problem-solving skills. Preferred Qualifications Experience delivering software in regulated environments leveraging AI capabilities. Background in digital transformation, manufacturing systems, or enterprise SaaS. Familiarity with cloud native software development, validation, audit readiness, and change control processes. Key Competencies Product strategy and roadmap ownership. Requirements gathering and prioritization. Cross-functional leadership. Regulatory and compliance awareness along with AI enablement. Customer-centric thinking. Execution in complex enterprise environments. Know more about Brillio : PPE: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Brillio
Dallas, Texas
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Job Title: AWS Telephony / IVR Application Developer Location: - Dallas TX or St. Louis MO- hybrid 3 days Contract /Fulltime Job Summary We are seeking an experienced AWS Telephony / IVR Application Developer to design, develop, deploy, and support Amazon Connect-based IVR solutions. This role focuses on building and maintaining IVR contact flows and serverless services, implementing secure configuration and secrets management, and ensuring high quality through resilient design and validation of failure scenarios (e.g., timeouts, API failures, dependency degradation). Key Responsibilities Amazon Connect & IVR Development Design, build, deploy, and version Amazon Connect Contact Flows . Configure and maintain Amazon Connect resources including: Queues, Routing profiles, Hours of operation Develop and integrate Lex bots where applicable. Validate IVR behavior during failure scenarios such as : API errors and downstream failures, Timeouts and retries, Partial dependency outages Implement safe fallback paths and customer-friendly error handling. AWS Serverless Application Development Develop and maintain AWS Lambda functions (Node.js or Python) supporting IVR workflows. Build and maintain API endpoints consumed by IVR flows. Implement robust: Error handling, Retry strategies Structured logging for troubleshooting Design and utilize DynamoDB access patterns supporting IVR use cases (e.g., routing state, transfer points, lookup/stateful interactions). Secure, Configurable Development Build software that: Reads configuration externally (not hard-coded), Uses managed secrets (no embedded credentials), Supports release promotion without code changes Ensure no hard-coded: Endpoints, Credentials, Environment identifiers Deployment & Delivery Practices Deploy application artifacts using standardized CI/CD pipelines (no manual console deployments). Contribute to and follow a documented deployment runbook for consistent, repeatable releases across application components. Participate in defect triage and resolution for issues introduced through delivered changes. Collaborate with QA and stakeholders to ensure enhancements meet quality standards before promotion. Required Skills & Experience Core Technical Requirements Hands-on experience with Amazon Connect, including Contact Flows, Queues, routing profiles, hours of operation Strong AWS serverless development experience: AWS Lambda (Node.js or Python), API integration patterns supporting IVR flows, DynamoDB Experience building telephony/IVR experiences, including failure-safe behavior and degraded-mode handling. Experience with secure secrets and configuration management (e.g., AWS Secrets Manager and/or Parameter Store). Experience delivering via CI/CD pipelines using standardized deployment patterns. Know more about Brillio : PPE: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Job Title: AWS Telephony / IVR Application Developer Location: - Dallas TX or St. Louis MO- hybrid 3 days Contract /Fulltime Job Summary We are seeking an experienced AWS Telephony / IVR Application Developer to design, develop, deploy, and support Amazon Connect-based IVR solutions. This role focuses on building and maintaining IVR contact flows and serverless services, implementing secure configuration and secrets management, and ensuring high quality through resilient design and validation of failure scenarios (e.g., timeouts, API failures, dependency degradation). Key Responsibilities Amazon Connect & IVR Development Design, build, deploy, and version Amazon Connect Contact Flows . Configure and maintain Amazon Connect resources including: Queues, Routing profiles, Hours of operation Develop and integrate Lex bots where applicable. Validate IVR behavior during failure scenarios such as : API errors and downstream failures, Timeouts and retries, Partial dependency outages Implement safe fallback paths and customer-friendly error handling. AWS Serverless Application Development Develop and maintain AWS Lambda functions (Node.js or Python) supporting IVR workflows. Build and maintain API endpoints consumed by IVR flows. Implement robust: Error handling, Retry strategies Structured logging for troubleshooting Design and utilize DynamoDB access patterns supporting IVR use cases (e.g., routing state, transfer points, lookup/stateful interactions). Secure, Configurable Development Build software that: Reads configuration externally (not hard-coded), Uses managed secrets (no embedded credentials), Supports release promotion without code changes Ensure no hard-coded: Endpoints, Credentials, Environment identifiers Deployment & Delivery Practices Deploy application artifacts using standardized CI/CD pipelines (no manual console deployments). Contribute to and follow a documented deployment runbook for consistent, repeatable releases across application components. Participate in defect triage and resolution for issues introduced through delivered changes. Collaborate with QA and stakeholders to ensure enhancements meet quality standards before promotion. Required Skills & Experience Core Technical Requirements Hands-on experience with Amazon Connect, including Contact Flows, Queues, routing profiles, hours of operation Strong AWS serverless development experience: AWS Lambda (Node.js or Python), API integration patterns supporting IVR flows, DynamoDB Experience building telephony/IVR experiences, including failure-safe behavior and degraded-mode handling. Experience with secure secrets and configuration management (e.g., AWS Secrets Manager and/or Parameter Store). Experience delivering via CI/CD pipelines using standardized deployment patterns. Know more about Brillio : PPE: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Brillio
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role:- Product Owner - Healthcare Provider location: - Remote Contract /Fulltime Job Description - Modern Product Owner (Provider Domain & AI-Native Product Engineering) Position Title:- Senior Product Owner - Provider Platforms & AI-Driven Product Delivery Role Summary We are seeking a highly strategic and execution-oriented Product Owner with deep expertise in the healthcare provider domain to lead next-generation digital product initiatives across Provider Operations, Contracting, Network Management, Credentialing, Claims, and Member interactions. This role is designed for a modern IT organization operating in an AI-first engineering environment. The ideal candidate combines strong provider business knowledge with exceptional product management capabilities, data fluency, process thinking, and advanced usage of AI tools for rapid ideation, prototyping, workflow visualization, and product design acceleration. The Product Owner will partner closely with Engineering, Architecture, Operations, Data, and Business stakeholders to build scalable, event-driven, observable, and AI-enabled provider platforms. Key Responsibilities Provider Domain Leadership Act as the primary product lead for provider-centric platforms and workflows. Own product vision, roadmap, backlog, prioritization, and execution for provider-related initiatives. Drive modernization of provider lifecycle capabilities including:- Provider onboarding, Credentialing & recredentialing, Provider data management Contracting & fee schedules, Network creation and hierarchy management, TIN/NPI relationships, Affiliation and participation management, Directory accuracy and compliance, Claims integration and adjudication touchpoints, Member-provider interaction workflows Product Strategy & Delivery Translate complex business processes into scalable digital products and engineering outcomes. Define product operating models aligned to agile delivery and value stream principles. Create detailed user stories, acceptance criteria, process flows, and product specifications. Prioritize work based on business value, operational impact, risk reduction, and customer experience. Drive continuous improvement using product analytics, operational metrics, and user feedback. AI-Driven Product Engineering Leverage advanced AI tools for: Wireframing, UI/UX ideation, Workflow diagramming, Product documentation, Story generation, Rapid prototyping, Process simulation, Backlog acceleration, Use modern tools such as: Lucidchart / Miro, Figma AI, ChatGPT / Claude / Gemini, AI coding copilots, Workflow orchestration and visualization tools, Champion AI-native product delivery practices across teams. Provider Data & Platform Expertise Possess deep understanding of provider data models and relationships including: NPI/TIN structures, Parent-child hierarchies, Contract entities, Locations and specialties, Network participation, Affiliation structures, Roster ingestion and validation, Data lineage and provenance Work closely with engineering and architecture teams on: APIs and schema contracts,Event-driven integrations, Cloud events, Data observability, Traceability and OTEL concepts Cross-Functional Collaboration Collaborate with: Engineering teams, Architects, Provider operations, Claims teams, Network management, Compliance, Analytics and reporting teams Facilitate alignment between business strategy and technology implementation. Lead stakeholder workshops, backlog grooming, sprint planning, and product demos. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field. 8+ years of experience in Product Ownership, Product Management, Business Architecture, or Provider Operations technology. Extensive experience in healthcare payer/provider ecosystems. Strong expertise in: Provider data management, Provider contracting, Network creation and optimization, Claims and member workflows, Credentialing operations Strong understanding of agile methodologies and modern product operating models. Experience working with distributed engineering teams and enterprise platforms. Preferred Qualifications Experience with healthcare platforms and ecosystems. Familiarity with: FHIR,HL7,Provider directory standards, Event-driven architecture, Graph-based relationship modeling , Data lineage frameworks, Exposure to observability frameworks and telemetry concepts. Experience with AI-assisted product development and AI-native delivery practices. Key Skills Domain Expertise Provider Lifecycle Management, Provider Data & Network Management, Claims & Member Ecosystem, Credentialing & Contracting, Healthcare Operations Product & Delivery Agile / Scrum, Product Discovery, Roadmap Management, User Story Writing, Backlog Prioritization, Process Re-engineering Technical & AI Skills AI-powered product tooling Workflow visualization Wireframing & rapid prototyping APIs & schema contracts Event-driven architecture Data lineage & observability Analytical and systems thinking Leadership Traits Systems thinker with strong operational acumen Highly collaborative and execution focused Ability to simplify complex provider workflows Strong communication and stakeholder management skills Bias toward automation, standardization, and measurable outcomes Comfortable operating in ambiguity and driving transformation initiatives Success Metrics Reduction in provider onboarding and contracting cycle times Improved provider data quality and accuracy Faster product delivery velocity through AI-assisted workflows Increased automation and reduced operational touchpoints Improved member and provider experience Higher engineering productivity and backlog clarity Know more about Brillio : PPE: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role:- Product Owner - Healthcare Provider location: - Remote Contract /Fulltime Job Description - Modern Product Owner (Provider Domain & AI-Native Product Engineering) Position Title:- Senior Product Owner - Provider Platforms & AI-Driven Product Delivery Role Summary We are seeking a highly strategic and execution-oriented Product Owner with deep expertise in the healthcare provider domain to lead next-generation digital product initiatives across Provider Operations, Contracting, Network Management, Credentialing, Claims, and Member interactions. This role is designed for a modern IT organization operating in an AI-first engineering environment. The ideal candidate combines strong provider business knowledge with exceptional product management capabilities, data fluency, process thinking, and advanced usage of AI tools for rapid ideation, prototyping, workflow visualization, and product design acceleration. The Product Owner will partner closely with Engineering, Architecture, Operations, Data, and Business stakeholders to build scalable, event-driven, observable, and AI-enabled provider platforms. Key Responsibilities Provider Domain Leadership Act as the primary product lead for provider-centric platforms and workflows. Own product vision, roadmap, backlog, prioritization, and execution for provider-related initiatives. Drive modernization of provider lifecycle capabilities including:- Provider onboarding, Credentialing & recredentialing, Provider data management Contracting & fee schedules, Network creation and hierarchy management, TIN/NPI relationships, Affiliation and participation management, Directory accuracy and compliance, Claims integration and adjudication touchpoints, Member-provider interaction workflows Product Strategy & Delivery Translate complex business processes into scalable digital products and engineering outcomes. Define product operating models aligned to agile delivery and value stream principles. Create detailed user stories, acceptance criteria, process flows, and product specifications. Prioritize work based on business value, operational impact, risk reduction, and customer experience. Drive continuous improvement using product analytics, operational metrics, and user feedback. AI-Driven Product Engineering Leverage advanced AI tools for: Wireframing, UI/UX ideation, Workflow diagramming, Product documentation, Story generation, Rapid prototyping, Process simulation, Backlog acceleration, Use modern tools such as: Lucidchart / Miro, Figma AI, ChatGPT / Claude / Gemini, AI coding copilots, Workflow orchestration and visualization tools, Champion AI-native product delivery practices across teams. Provider Data & Platform Expertise Possess deep understanding of provider data models and relationships including: NPI/TIN structures, Parent-child hierarchies, Contract entities, Locations and specialties, Network participation, Affiliation structures, Roster ingestion and validation, Data lineage and provenance Work closely with engineering and architecture teams on: APIs and schema contracts,Event-driven integrations, Cloud events, Data observability, Traceability and OTEL concepts Cross-Functional Collaboration Collaborate with: Engineering teams, Architects, Provider operations, Claims teams, Network management, Compliance, Analytics and reporting teams Facilitate alignment between business strategy and technology implementation. Lead stakeholder workshops, backlog grooming, sprint planning, and product demos. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field. 8+ years of experience in Product Ownership, Product Management, Business Architecture, or Provider Operations technology. Extensive experience in healthcare payer/provider ecosystems. Strong expertise in: Provider data management, Provider contracting, Network creation and optimization, Claims and member workflows, Credentialing operations Strong understanding of agile methodologies and modern product operating models. Experience working with distributed engineering teams and enterprise platforms. Preferred Qualifications Experience with healthcare platforms and ecosystems. Familiarity with: FHIR,HL7,Provider directory standards, Event-driven architecture, Graph-based relationship modeling , Data lineage frameworks, Exposure to observability frameworks and telemetry concepts. Experience with AI-assisted product development and AI-native delivery practices. Key Skills Domain Expertise Provider Lifecycle Management, Provider Data & Network Management, Claims & Member Ecosystem, Credentialing & Contracting, Healthcare Operations Product & Delivery Agile / Scrum, Product Discovery, Roadmap Management, User Story Writing, Backlog Prioritization, Process Re-engineering Technical & AI Skills AI-powered product tooling Workflow visualization Wireframing & rapid prototyping APIs & schema contracts Event-driven architecture Data lineage & observability Analytical and systems thinking Leadership Traits Systems thinker with strong operational acumen Highly collaborative and execution focused Ability to simplify complex provider workflows Strong communication and stakeholder management skills Bias toward automation, standardization, and measurable outcomes Comfortable operating in ambiguity and driving transformation initiatives Success Metrics Reduction in provider onboarding and contracting cycle times Improved provider data quality and accuracy Faster product delivery velocity through AI-assisted workflows Increased automation and reduced operational touchpoints Improved member and provider experience Higher engineering productivity and backlog clarity Know more about Brillio : PPE: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.