NYC Health + Hospitals
New York, New York
Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Purpose of Position : Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations. Examples of Typical Tasks : 1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications. 2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards. 3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs. 4. Define external interfaces, constraints, quality issues and other non-functional requirements. 5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions. 6. Partner with project managers to complete requirements documentation, in accordance with project schedule. 7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities. 8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards. 9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials. 10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders. 11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training. 12. Develop and execute project presentations. 13. Participate in special projects, as required. 14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members. 15. Participate in the development of various departmental training initiatives. 16. Interview junior clinical business analysts and/or other appropriate project team members. Minimum Qualifications: 1. A Masters degree or advanced clinical degree from an accredited college or university; or 2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year. 5. AIS (Injury Severity Scoring) certification required Departmental Preferences: Trauma experience from a Level 1 or Level 2 verified Trauma Center Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.) AIS (Injury Severity Scoring) Certification REQUIRED Trauma Registry Course Completion Required RN License and BLS
Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Purpose of Position : Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations. Examples of Typical Tasks : 1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications. 2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards. 3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs. 4. Define external interfaces, constraints, quality issues and other non-functional requirements. 5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions. 6. Partner with project managers to complete requirements documentation, in accordance with project schedule. 7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities. 8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards. 9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials. 10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders. 11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training. 12. Develop and execute project presentations. 13. Participate in special projects, as required. 14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members. 15. Participate in the development of various departmental training initiatives. 16. Interview junior clinical business analysts and/or other appropriate project team members. Minimum Qualifications: 1. A Masters degree or advanced clinical degree from an accredited college or university; or 2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year. 5. AIS (Injury Severity Scoring) certification required Departmental Preferences: Trauma experience from a Level 1 or Level 2 verified Trauma Center Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.) AIS (Injury Severity Scoring) Certification REQUIRED Trauma Registry Course Completion Required RN License and BLS
NYC Health + Hospitals
New York, New York
Senior Consultant MIS - Level A NYC Health + Hospitals - New York, NY Pay range $72,721 - $100,000 per year About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home based services to more than one million New Yorkers every year across the city's five boroughs. Our diverse workforce is uniquely focused on empowering New Yorkers. Every employee takes a person centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence). Responsibilities Expert consultant and advisor on complex data processing problems. Design and evaluate computer based information systems, focusing on feasibility, benefits, and integration. Provide technical support and operations management of the NYC Health + Hospitals MIS Computer Center (24/7). Plan and implement Network Services, including remote site preparation and operation of the Network Control Center. Recommend alternative approaches for data processing system design and selection. Develop feasibility studies and participate in analysis of project requests from user departments. Maintain high technical competence with latest E.D.P. technology and health care MIS applications. Investigate and resolve processing problems associated with systems, programs, and hardware. Select computer, communications and peripheral equipment based on cost, performance, vendor support and other technical factors. Support network operations, coordinate with carriers, and supervise technicians. Manage operation of all computers and peripheral devices in the Computer Center. Ensure operational directives, guidelines and procedures are adhered to by staff. Provide training, development, motivation and performance evaluation for Operations staff. Qualifications Bachelor's degree in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications or related field. Five (5) years of progressive experience in data processing, computer systems and applications. Experience with MIS, network services, and computer center operations. Strong analytical, problem solving, and communication skills. Ability to work independently and manage multiple projects simultaneously. Knowledge of E.D.P. applications, system analysis methodology and data management techniques. Additional Qualifications Supervisory experience (5 years) for Operations Specialty. Telecommunications background and experience for Network Services. Certifications in audiovisual support, Active Directory and Group Policy, EPO, SCCM, and related technologies are a plus. How to Apply To apply, please click the "Apply for Job" button and follow the online application process. Candidates selected for a position are required to come to NYC as part of their onboarding.
Senior Consultant MIS - Level A NYC Health + Hospitals - New York, NY Pay range $72,721 - $100,000 per year About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home based services to more than one million New Yorkers every year across the city's five boroughs. Our diverse workforce is uniquely focused on empowering New Yorkers. Every employee takes a person centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence). Responsibilities Expert consultant and advisor on complex data processing problems. Design and evaluate computer based information systems, focusing on feasibility, benefits, and integration. Provide technical support and operations management of the NYC Health + Hospitals MIS Computer Center (24/7). Plan and implement Network Services, including remote site preparation and operation of the Network Control Center. Recommend alternative approaches for data processing system design and selection. Develop feasibility studies and participate in analysis of project requests from user departments. Maintain high technical competence with latest E.D.P. technology and health care MIS applications. Investigate and resolve processing problems associated with systems, programs, and hardware. Select computer, communications and peripheral equipment based on cost, performance, vendor support and other technical factors. Support network operations, coordinate with carriers, and supervise technicians. Manage operation of all computers and peripheral devices in the Computer Center. Ensure operational directives, guidelines and procedures are adhered to by staff. Provide training, development, motivation and performance evaluation for Operations staff. Qualifications Bachelor's degree in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications or related field. Five (5) years of progressive experience in data processing, computer systems and applications. Experience with MIS, network services, and computer center operations. Strong analytical, problem solving, and communication skills. Ability to work independently and manage multiple projects simultaneously. Knowledge of E.D.P. applications, system analysis methodology and data management techniques. Additional Qualifications Supervisory experience (5 years) for Operations Specialty. Telecommunications background and experience for Network Services. Certifications in audiovisual support, Active Directory and Group Policy, EPO, SCCM, and related technologies are a plus. How to Apply To apply, please click the "Apply for Job" button and follow the online application process. Candidates selected for a position are required to come to NYC as part of their onboarding.