retinasconsultantofamerica

As part of our technical transformation, you will help modernize our distributed environment, provide solutions, and find efficiencies through automation. You will collaborate with all partners to ensure first-class execution and input into future strategy. You will be reporting to the Automation manager. What You'll Do: Lead the development and maintenance of platform automation, including Infrastructure as Code (IaC), CI/CD pipelines, and workflow automation. Maintain platform automation, including Infrastructure as Code (IaC) for Windows/Linux, CI/CD pipelines, and supporting automation. Contribute to the end to end automation of main infrastructure processes across the UK&I region, ensuring platform stability, consistency, and enhancements Collaborate with other teams to develop ServiceNow forms and workflows that ensure Ansible driven self service and automation Collaborate with teams to gather infrastructure requirements and translate them into automated solutions. Contribute to internal documentation and knowledge sharing. Improve quality and efficiency of delivery. Qualifications What We're Looking For: 6+ years of experience with automation toolsets such as Terraform, Ansible, Postman, Bruno, and Git Scripting and automation skills in PowerShell, YAML, Git, and Python Experience with ServiceNow development and integration Hands-on experience with cloud providers (AWS, Azure, GCP) Familiarity with CI/CD tools (Jenkins, Harness) and containerization (Docker, Kubernetes, Amazon EKS) Knowledge of Agile practices (Scrum, Kanban, LeSS) and ITIL processes Excellent troubleshooting Experience communicating updates and resolutions to customers and other partners. Qualifications: Experience inautomation architecture, platform engineering, or leading automation plans at scale. Must hold a ServiceNow Developer or ServiceNow Administrator certification Exposure toenterprise DevOps practices, including designing automation frameworks for large, distributed environments. Experience withITIL processesand practical experience withServiceNow workflows, ticketing, and integration. Background inprocess mapping, workflow optimisation, and identifying opportunities to refine and automate operational tasks. Familiarity withAI assisted automation frameworks(e.g., MCP or similar) and interest in emerging technologies that enhance platform automation. Experience mentoring or guiding engineers in automation best practices and contributing to a culture of continuous improvement. Take technical decisions, promote architectural discussions, and collaborate across cross functional teams.

What you'll do: Develop scalable full stack solutions using Java and Angular. Write clean, efficient, and well tested code. Maintain automated tests to ensure software quality. Review code and uphold coding standards. Contribute to technical design and estimation activities. Solve problems and deliver business value. Share knowledge to support team growth and engineering best practices. Qualifications What you'll bring: 2+ years of experience as a Software Engineer Knowledge of OOP principles, data structures, algorithms and design patterns Knowledge of good software development practices (Clean Code, Refactoring) Advanced level of Java 11+ Experience with Angular 13+ Experience with Rest API, Spring Framework, Spring-MVC, Spring-Security Experience with JavaScript and other fundamental front-end technologies (HTML5, CSS3, SASS/LESS, AJAX) Advantages: Experience with JSP & OSGI Experience with automation frameworks (JUnit, Selenium, Cucumber) Experience with JavaScript testing frameworks (Jasmine, Karma, Protractor) Experience with CI/CD

Responsibilities: Project Planning & Execution:Develop detailed project plans for IT infrastructure projects, including resources, timelines, and budget. Execute the project plan, ensuring that project milestones are achieved within the planned timelines. Resource Management:Manage project resources effectively, including personnel, equipment, and budgets. Ensure resources are utilized efficiently and are aligned to project requirements. Risk & Issue Management:Identify and manage potential risks and issues that could impact project success. Develop and implement mitigation strategies and escalate issues when necessary. Stakeholder Communication:Ensure clear and effective communication with project stakeholders, including project teams, management, vendors, and other departments. Manage stakeholder expectations regarding project outcomes. Vendor Management:Manage relationships with vendors and service providers, including contract negotiation, issue resolution, and performance evaluation. Quality Control:Oversee quality control processes within the project to ensure the final product meets the project requirements and quality standards. Reporting & Documentation:Provide regular updates on project progress to stakeholders and management. Document project processes and outcomes for future reference and learning. Requirements: Education:Bachelor's degree in computer science, Information Systems, or related field. A Master's degree or professional certifications such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) are highly desirable. Experience:At least 7 years of experience in IT project management, with a focus on IT infrastructure projects. Technical Skills:Strong understanding of IT infrastructure technologies such as networking, servers, databases, and cloud services. Proficiency with project management software and tools. Soft Skills:Excellent leadership, communication, problem-solving, and negotiation skills. Ability to manage multiple projects and priorities simultaneously Other:Willingness to stay updated with the latest developments in IT infrastructure technologies and project management methodologies.

A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Operational Strategy & Continuous Improvement Own and evolve the onsite IT operating model, ensuring it scales effectively across Division and Field Offices. Identify systemic issues, inefficiencies, and recurring pain points; lead improvement initiatives that address root causes rather than symptoms. Drive standardization of processes, tools, and service delivery approaches to reduce variability and improve predictability. Balance service quality, cost, and speed by making informed tradeoff decisions within existing constraints. Performance Management & Insight Define, analyze, and act on KPIs and service metrics to guide decision making and operational improvements. Ensure SLAs are not only met but used as inputs to refine processes, capacity planning, and support models. Translate operational data into clear insights and recommendations for IT leadership and business stakeholders. Team Leadership & Capability Building Lead and develop a team of Onsite IT technicians by setting clear expectations, priorities, and outcomes. Focus technician effort on high value work by eliminating rework, inefficiencies, and unnecessary manual processes. Provide coaching, mentorship, and development opportunities that build a resilient, adaptable, and accountable team. Enterprise Alignment & Cross Functional Collaboration Partner closely with Infrastructure, Security, Engineering, and Service Desk teams to deliver integrated, end to end solutions. Serve as the onsite IT execution lead for enterprise initiatives, ensuring successful adoption and operational readiness at the field level. Act as an advocate for Division and Field Office needs, ensuring field realities inform enterprise planning and prioritization. Governance, Documentation & Standards Promote governance and adherence to enterprise IT policies, SOPs, and frameworks such as ITIL and ISO 27001. Ensure operational documentation, knowledge articles, and onboarding materials are current, effective, and enable consistent execution. Champion a culture of accountability, transparency, and customer focused service across onsite IT. What Success Looks Like Fewer recurring incidents due to systemic fixes rather than repeated response Clear, trusted operational metrics used to guide leadership decisions A predictable, scalable onsite IT experience across all supported locations Technicians spending more time on planned, value add work and less time firefighting Strong alignment between enterprise IT strategy and field level execution Requirements Required 5+ years of relevant IT experience, including leadership or supervisory responsibility Demonstrated experience improving IT operations, service delivery, or support models Strong communication and stakeholder management skills Preferred Bachelors degree or equivalent professional experience ITIL certification or strong working knowledge of IT service management principles Core Skills & Attributes Operational and systems thinking; ability to assess current state and design improved future state Comfort making prioritization and tradeoff decisions with limited resources Experience improving outcomes without adding headcount or budget Ability to influence across teams without direct authority Solid understanding of infrastructure fundamentals, security integration, and service delivery Strong written and verbal communication skills High degree of professional integrity, accountability, and customer focus Adaptable and effective in a fast paced, evolving environment

You will be based in Hyderabad and reporting to manager. This is individual contributor (Non-Managerial) role Must have experience working on High-Availability and Load-Balanced EPM Infrastructure environments. Should possess analytical and development experience on Oracle EPM Hyperion Product suite, including Essbase, Planning, FDMEE, Financial reports, Hyperion Financial Management, DRM, Oracle Data Integrator. Familiarity with Oracle cloud products, such as EDMCS, FCCS, and EPBCS and migration from on-premise to EPM cloud. Support on-premise migration to EPM cloud, data integrations to cloud applications. Lead in the design, development, testing and implementation activities relating to project deliverables Expected to lead process improvement initiatives. Perform periodic maintenance such as loading, clearing and copying data in HFM Provide application production support, analyze, design, develop, code, and implement programs to support Hyperion/Business Intelligence systems. Ability to translate requirements to high quality set of technical requirements Experience with diverse source systems and relational databases in EPM and BI space Experience handling the windows and Unix batch scripting Support the EPM applications and work on enhancements in a distributed global environment Experience supporting the following Hyperion applications: Hyperion Financial Management, Hyperion Planning, Hyperion Financial Reports, Essbase, Hyperion Financial Data Management and EPM cloud Analyse and Manage the ELT process using ODI (12c) to support the Actual, Plan and Forecast processes for Sales Reporting and ensure data is available to Essbase for month end reporting. Define the rule files to manage the metadata and data load cube build processes using Hyperion Essbase Manage partitions and customized aggregations on the multidimensional Essbase cubes Experience handling the installation and configuration of Oracle EPM Hyperion products Must have excellent understanding of PSU's and CPU's patches in relation to the Hyperion and OAS Products. Familiarity with MAXL for automating the Essbase tasks and EPM automate for cloud applications Support EDMCS batch processing for the import and export operations Automation of windows batch scripts and Linux scripts for Hyperion applications Expected to assist and mentor less experienced team members. Expected to support and streamline daily Batch Jobs/scheduled jobs and automate the same.

The BRM understands business processes and provides technology guidance to the business, ensuring maximum ROI for IT investments.The BRM owns executive-level relationships and serves as a single point of focus, working to converge IT solutions across multiple functions, departments and business lines. The BRM regularly evaluates existing technologies and evaluates modernization and cost effectiveness of these platforms. Duties Leadtechnologystrategic and operational planning to achieve business goals. Prioritizetechnology and AIinitiatives andcoordinatingthe assessment,deploymentand management of current and future systems. Assess industry, technology, and competitor trends toidentifyopportunities to apply technology, AI, and Automation to improve revenue and EBITDA Own the relationshipwith business operations team and executives Own relationship withcurrent andpotential vendors Partner with department leaders to understand business strategy, demand, and priorities and help the business propose programs/projects which will drive those strategic goals. Leverage andoptimizeboth new and existing hardware /software with a focus on collaboration, automation, and efficiencies across business units. Direct continuous improvementsofsystems and procedures. Anticipate how business strategy or policy changes willimpactsystems and processes. Identifyopportunities forappropriateand cost-effective investment in IT systems and resources, including staffing, sourcing,procurementand in-house development. Participate in the development of IT and business budgets. Develop business case justifications and cost/benefit analyses for IT spending initiatives. Measure effectiveness of deployed solutions. Evaluate and qualify technology solutions/platforms. Participate in client programs and audits asrequiredforoptimalutilization, effectiveness, and success. And other job duties as assigned by the line manager. Education and Experience Minimum Education & Experience: BachelorsDegree in Information Systems, Computer Science, Engineering,Businessortechnical discipline Professionaleducationalcertificates such asCertifiedBusiness Relationship Manager (CBRM),ProjectManagement Professional (PMP), technicalcertificationsor equivalent experience 5+ years of experience managing and directing an IT function including experience in strategic planning and execution. 5+ years of experiencefacilitatingthe development and implementation of business initiatives and projects Preferred Education & Experience: Proven experience in strategic IT planning, organization, and development Working knowledge of project management methodologies and systems Advanced knowledge of thepharma commercialization process Advanced knowledge of Laboratory Information Management Systems (LIMS) and related lab acquisition and analysis software Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job. Ability to listen and build rapport as a strategic partner, vertically within the business unit, as well as with leadership and functional teams Ability to map joint organizational vision and long-term thinking, imagination, and idea generation Knowing when to push an agenda and when to let a situation develop, rest, or advance Exceptional ability to lead change using positive and collaborative methods Ability to set expectations with business partners and effectivelyleveragegovernance for a positive business partner experience Understand and integrate business strategies and trends in technology to deliver value Ability toidentifygaps and areas that need improvement Ability to effectively communicate with both technical and non-technical individuals Strong client servicefocuson exhibiting proactivity and follow-throughcommitments Abilitytoestablisha vision for a platform / technology and collaborate with different teams in implementing that vision. Experience in interacting with development teams to deliverfirst pass quality Excellent organizational, interpersonal,communicationand presentation skills.