Northwest Software, Inc

Desktop Support / Deployment Technician Long-term, Portland, OR., Onsite job. SUMMARY A complete laptop asset refresh will be carried out, with new Windows laptops and desktops provisioned and deployed through Microsoft Autopilot. - Install software using SCCM - Document actions in ServiceNow tickets - Update inventory of computers - Communicate with customers and colleagues through chat, phone, tickets and in-person - Adhere to County policies and procedures Required Skills and Abilities: - Ability to follow procedures - Attention to detail - Customer service focused - Knowledge of Windows devices, troubleshooting and support