Access Representative I Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records and timely billing for patients receiving care in one of the following areas of service: Outpatient Services, Offsite Laboratories, Specimen Collection Center or Emergency Department. Handles all aspects of scheduling same-day visits, tests, ordering exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services or Emergency Department Care. Minimum Education High School diploma or equivalent. Minimum Work Experience Relevant customer service experience. Experience using a computerized information system. Previous healthcare experience preferred. Required Skills, Knowledge and Abilities Customer Service skills Professionalism Ability to comply with flexible scheduling needs regarding duties/shift/holidays/etc. Basic knowledge of Medical Terminology preferred. Attention to detail and ability to multi-task. Basic Microsoft Windows desktop application and navigation skills. Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds. Ability to discretely handle confidential information. General office skills. Pay Range: $19.97 - $29.09 COMPETITIVE DIFFERENTIALS RATES $4.25 - Evenings $8.00 - Nights $4.75 - Weekends PI221e7b5f454e-5184
06/09/2026
Full time
Access Representative I Accurately identifies and registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records and timely billing for patients receiving care in one of the following areas of service: Outpatient Services, Offsite Laboratories, Specimen Collection Center or Emergency Department. Handles all aspects of scheduling same-day visits, tests, ordering exams while providing reception and managing patient flow in support of Laboratory and Diagnostic Imaging testing services or Emergency Department Care. Minimum Education High School diploma or equivalent. Minimum Work Experience Relevant customer service experience. Experience using a computerized information system. Previous healthcare experience preferred. Required Skills, Knowledge and Abilities Customer Service skills Professionalism Ability to comply with flexible scheduling needs regarding duties/shift/holidays/etc. Basic knowledge of Medical Terminology preferred. Attention to detail and ability to multi-task. Basic Microsoft Windows desktop application and navigation skills. Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds. Ability to discretely handle confidential information. General office skills. Pay Range: $19.97 - $29.09 COMPETITIVE DIFFERENTIALS RATES $4.25 - Evenings $8.00 - Nights $4.75 - Weekends PI221e7b5f454e-5184
Pre-Access Representative I The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization. Minimum Education High School diploma or equivalent. Minimum Work Experience 1 year prior registration/scheduling/prior authorization experience. Required Skills, Knowledge, and Abilities Demonstrated strong knowledge of Medical Terminology. Excellent verbal and written communication skills. Excellent customer service skills. Strong attention to detail. Ability to work with minimal supervision. Moderate knowledge in Excel, Word and Outlook. Demonstrated moderate knowledge of Basic Computer Skills. Pay Range Level I: $19.97 - $24.82 Level II: $25.83 - $29.09 Compensation details: 19.97-29.09 Hourly Wage PIa2a3fd2ed5-
06/02/2026
Full time
Pre-Access Representative I The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization. Minimum Education High School diploma or equivalent. Minimum Work Experience 1 year prior registration/scheduling/prior authorization experience. Required Skills, Knowledge, and Abilities Demonstrated strong knowledge of Medical Terminology. Excellent verbal and written communication skills. Excellent customer service skills. Strong attention to detail. Ability to work with minimal supervision. Moderate knowledge in Excel, Word and Outlook. Demonstrated moderate knowledge of Basic Computer Skills. Pay Range Level I: $19.97 - $24.82 Level II: $25.83 - $29.09 Compensation details: 19.97-29.09 Hourly Wage PIa2a3fd2ed5-