$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
03/17/2026
Full time
$5,000 Additional Cash Award available - Apply today to learn more! Note:This position will dispatch from your home and service our Grand Forks, ND customers. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. You'll gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Working at heights on ladders and raised surfaces to install and service customer satellite equipment. Educate customers on the features and functionality of the services. Verify all services are working and demonstrate, sell and bill video service while engaging with customers. Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders. Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures. Drive a company vehicle and/or report directly to work location. The base wage range for this full-time position is $23.50 - $27.96 per hour + bonus (if applicable) + benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in job postings reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 80 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. Additional Cash Award Details $2,000 of the bonus paid upon successful completion of training. $1,000 after 6 months of continuous employment. $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions. At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws Apply today!
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
03/17/2026
Full time
DIRECTV is seeking a Technical Product Manager - Principal 2 to join our team! The Technical Product Manager - Principal 2 is a strategic product leader responsible for defining, delivering, and evolving Salesforce-based products that support business objectives for Care and Field operations. This role bridges business stakeholders and technical teams, translating strategic goals into scalable, secure, and high-performing Salesforce solutions. The ideal candidate combines strong product management skills with good technical understanding of the Salesforce platform, including configuration, integrations, data models, and release management. This role will be responsible for supporting the strategic direction of functional areas and defining capabilities that help set a multi-year strategy and roadmap. They will closely partner with cross functional leaders, business stakeholders, and external partners to ensure the broader organization meets targets and IOP goals. This role will also be responsible for ensuring requirements' rigor and traceability at the solution level while driving alignment between business strategy and technical execution. This role defines and owns features spanning multiple Agile Release Trains (ARTs), managing complex cross-ART coordination and dependencies. Principal TPM conducts comprehensive impact and feasibility analyses, shapes strategic trade-offs, and develops enterprise-aligned roadmaps that deliver significant business outcomes. Here's what you'll do: Requirements Management and Strategic Alignment Partner with business stakeholders to gather requirements, define use cases, and prioritize features based on value, risk, and effort Ensure requirements' rigor, traceability, and readiness at the solution level across multiple ARTs Validate that all requirements tie directly to business strategy and organizational objectives Translate business strategy into actionable product requirements and technical specifications Translate business needs into detailed user stories, acceptance criteria, and technical requirements Collaborate closely with Salesforce Administrators, Developers, Architects, and QA teams to deliver solutions end-to-end Maintain comprehensive traceability matrices and enforce requirements quality standards Impact and Feasibility Analysis Conduct comprehensive impact and feasibility assessments for proposed features and capabilities Develop cost-benefit analyses, ROI projections, and KPI forecasts for strategic initiatives Assess resource requirements, timelines, risks, and technical dependencies across systems Evaluate technical, operational, and business viability of complex solution implementations Business Outcome Evaluation Evaluate potential outcomes using business KPIs, OKRs, and performance metrics Establish and monitor feedback loops to measure product success and business impact Define success criteria and track product performance against business objectives Adjust product strategy based on measured results and changing business needs Stakeholder Collaboration and Trade-offs Collaborate with business and IT stakeholders to resolve ambiguities and clarify requirements Facilitate strategic discussions to shape trade-offs between competing priorities Build consensus across diverse stakeholder groups on product direction and decisions Communicate complex product concepts and recommendations to executive stakeholders Cross-ART Feature Ownership Define and own features or capabilities that span multiple Agile Release Trains Manage cross-ART coordination ensuring alignment and synchronized delivery Resolve technical dependencies across complex systems and multiple teams Facilitate cross-ART ceremonies including PI Planning and dependency management sessions Strategic Roadmap Development Define and own the product vision, roadmap, and backlog for Salesforce applications and related integrations Develop strategic roadmaps that align with Center and Field goals and objectives Create multi-quarter product plans with clear milestones and deliverables Communicate roadmaps effectively to stakeholders at all organizational levels Balance short-term delivery with long-term strategic vision Here's what you'll need to be successful: Experience 5 - 7 years of progressive experience in technical product management, business analysis, or related roles Proven track record leading complex initiatives with broad scope and significant business impact Extensive experience in Agile environments, particularly with Scaled Agile Framework (SAFe) Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Product Owner-related certifications) Experience with enterprise-scale Salesforce implementations Familiarity with CI/CD, DevOps tools, and release management for Salesforce Demonstrated success managing products or features spanning multiple teams or ARTs Product Management and Agile Expertise Deep understanding of product lifecycle management and requirements traceability Expert knowledge of SAFe principles, ART coordination, and Program Increment planning Experience with feature definition, prioritization, and cross-ART dependency management Strong knowledge of product roadmap development and strategic planning Analytical and Technical Skills Strong analytical skills for conducting impact and feasibility analyses with cost-benefit evaluations Ability to perform KPI forecasting and outcome prediction Technical background with understanding of software development and system architecture Capability to evaluate technical feasibility, dependencies, and integration patterns Business and Strategic Acumen Deep understanding of how product decisions impact business outcomes Experience aligning product strategy with business strategy and company objectives Understanding of business KPIs, OKRs, and performance measurement frameworks Ability to develop comprehensive business cases with ROI analysis Communication and Leadership Advanced stakeholder management skills with ability to influence across organizational boundaries Excellent communication skills with ability to present to executive audiences Proven ability to resolve ambiguities and build consensus among diverse stakeholders Demonstrated leadership ability to lead projects independently with broad scope Problem-Solving Exceptional ability to handle complex and ambiguous problems with innovative solutions Integrates knowledge across multiple disciplines to provide sound outcomes Strong judgment in making decisions with significant business impact Creative approach to resolving issues without well-defined solutions Education and Certifications Bachelor's degree in Computer Science, Engineering, Business, or related field required SAFe Product Owner/Product Manager (POPM) certification highly desirable Certified Scrum Product Owner (CSPO) or similar Agile certification preferred Work Style Self-directed professional capable of working independently on complex assignments Demonstrates ownership and accountability for product outcomes Adaptable and results-oriented in fast-paced, dynamic environments Strong business judgment and customer-focused mindset May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES $122,194 - $221,818 Low (N1): $122,194 - $183,241 Mid (N2): $128,625 - $192,885 High (N3): $141,488 - $212,174 Top (N4): $147,919 - $221,818 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package click apply for full job details
Overall Purpose The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines. Description Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies. Job Summary We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management. Here's what you'll do: Manage application release trains for delivery of prioritized business functionality. Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency. Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery. Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Advise business partners on technical solutions. What you'll need to be successful: Education: Bachelor's degree in computer science, engineering, or a related field; Master's or relevant advanced degree preferred. Experience: 8+ years of experience in software engineering, ideally within a subscription industry. Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $178,852 - $324,697 Low (N1): $178,852 - $268,228 Mid (N2): $188,265 - $282,345 High (N3): $207,092 - $310,580 Top (N4): $216,505 - $324,697 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
03/17/2026
Full time
Overall Purpose The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines. Description Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies. Job Summary We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management. Here's what you'll do: Manage application release trains for delivery of prioritized business functionality. Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency. Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery. Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Advise business partners on technical solutions. What you'll need to be successful: Education: Bachelor's degree in computer science, engineering, or a related field; Master's or relevant advanced degree preferred. Experience: 8+ years of experience in software engineering, ideally within a subscription industry. Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $178,852 - $324,697 Low (N1): $178,852 - $268,228 Mid (N2): $188,265 - $282,345 High (N3): $207,092 - $310,580 Top (N4): $216,505 - $324,697 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Overall Purpose The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines. Description Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies. Job Summary We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management. Here's what you'll do: Manage application release trains for delivery of prioritized business functionality. Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency. Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery. Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Advise business partners on technical solutions. What you'll need to be successful: Education: Bachelor's degree in computer science, engineering, or a related field; Master's or relevant advanced degree preferred. Experience: 8+ years of experience in software engineering, ideally within a subscription industry. Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $178,852 - $324,697 Low (N1): $178,852 - $268,228 Mid (N2): $188,265 - $282,345 High (N3): $207,092 - $310,580 Top (N4): $216,505 - $324,697 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
03/17/2026
Full time
Overall Purpose The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines. Description Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies. Job Summary We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management. Here's what you'll do: Manage application release trains for delivery of prioritized business functionality. Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency. Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery. Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Advise business partners on technical solutions. What you'll need to be successful: Education: Bachelor's degree in computer science, engineering, or a related field; Master's or relevant advanced degree preferred. Experience: 8+ years of experience in software engineering, ideally within a subscription industry. Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $178,852 - $324,697 Low (N1): $178,852 - $268,228 Mid (N2): $188,265 - $282,345 High (N3): $207,092 - $310,580 Top (N4): $216,505 - $324,697 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
Overall Purpose The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines. Description Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies. Job Summary We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management. Here's what you'll do: Manage application release trains for delivery of prioritized business functionality. Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency. Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery. Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Advise business partners on technical solutions. What you'll need to be successful: Education: Bachelor's degree in computer science, engineering, or a related field; Master's or relevant advanced degree preferred. Experience: 8+ years of experience in software engineering, ideally within a subscription industry. Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $178,852 - $324,697 Low (N1): $178,852 - $268,228 Mid (N2): $188,265 - $282,345 High (N3): $207,092 - $310,580 Top (N4): $216,505 - $324,697 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
03/17/2026
Full time
Overall Purpose The Sr. Director Software Engineering is a technical expert with extensive, scaled software delivery experience to lead DevOps teams. This role is responsible for enhancing and operating mission-critical systems supporting customer self-service, authentication, and real-time data pipelines. Description Responsible for the overall delivery process for select software applications and capabilities in the Existing Customer Value Stream, including design, development, testing, deployment, production application support (e.g., troubleshooting), and maintenance with a focus on automation. Gathers and reviews software functional and non-functional requirements and/or user stories, provides estimates, creates IT software design specifications, and collaborates with engineers or architects to assess and test hardware and IT software interactions. Executes a specific development methodology through application of various programming languages. Manages employee and partner delivery teams across onshore and offshore geographies. Job Summary We are seeking a strategic and results-driven Sr. Director of Software Engineering to lead the development and operation of software solutions, including online customer self-service, identity and access management solutions, data pipelines, and graph databases as operational data stores across our enterprise. This leadership role requires extensive experience delivering software in complex, scaled environments, along with a proven ability to drive technical excellence and manage hybrid teams across employees, vendors, and geographies. The successful candidate will be a technical expert, well-versed in SAFe delivery, and experienced in budget and vendor management. Here's what you'll do: Manage application release trains for delivery of prioritized business functionality. Hold upstream product teams accountable for input quality and on-time delivery of requirements; partner with them to drive end-to-end efficiency. Guide the teams in building delivery strategies that anticipate risks and improve quality and predictability of delivery. Drive technical delivery excellence and efficiency through modern delivery techniques, including pipeline automation and AI-aided productivity. Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance. Facilitate and resolve schedule and budget challenges that arise as requirements change or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency. Engage with operations teams to support recently launched functionality, coordinating defect prioritization and prioritizing product change requests. Advise business partners on technical solutions. What you'll need to be successful: Education: Bachelor's degree in computer science, engineering, or a related field; Master's or relevant advanced degree preferred. Experience: 8+ years of experience in software engineering, ideally within a subscription industry. Technical Expertise: Implementation experience with high-volume, low-latency data pipelines in cloud environments; hands-on implementation experience with identity and access management (IAM) platforms (e.g. ForgeRock/Ping, Okta) mature full-stack development and team management experience. Leadership Skills: Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Delivery Frameworks: Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira). Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders. Analytical Mindset: Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the contiguous United States. A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. DIRECTV WAGE ZONES: $178,852 - $324,697 Low (N1): $178,852 - $268,228 Mid (N2): $188,265 - $282,345 High (N3): $207,092 - $310,580 Top (N4): $216,505 - $324,697 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTVCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process