iClassPro Inc

Join the Team Behind the World's Leading Class Management Software! What You Will Do Manage, coach, and develop a team of DevOps/platform engineers Create a team culture grounded in ownership and continuous improvement Set clear goals and priorities ; shield the team from noise while maintaining stakeholder visibility Partner with engineering leadership on headcount planning, org design, and cross-team initiatives Own the design, reliability, and scalability of our cloud infrastructure Drive adoption of infrastructure-as-code and cloud cost optimization practices Lead incident response, postmortems, and remediation - ensuring we learn and prevent recurrence Maintain and evolve our SRE practices including on-call rotations, alerting, and runbooks Oversee the design and operation of our CI/CD pipelines , enabling fast and safe software delivery Collaborate with engineering teams to r educe build times, improve test coverage gates, and eliminate deployment friction Define and enforce release processes, branching strategies, and environment promotion standards Ensure SLAs are met on critical support escalations Partner with product and engineering to close the feedback loop - turning recurring support issues into platform improvements What You Bring 3+ years managing engineering teams , with a demonstrated ability to hire, grow and retain technical talent Strong background in cloud infrastructure , preferably AWS, and modern DevOps practices Hands-on experience with CI/CD tooling (GitHub Actions, Jenkins, CircleCI, or similar) Experience with SRE principles : on-call management, SLOs/SLIs, incident response, and postmortems Excellent communication skills - able to t ranslate technical concepts for non-technical stakeholders Proven ability to manage competing priorities and thrive in a fast-moving SaaS environment Experience with containerization and orchestration (Docker, Kubernetes, ECS) Familiarity with infrastructure-as-code tools such as Terraform or Pulumi Background in a Tier 3 or platform support escalation function preferred Experience scaling DevOps practices across multiple engineering teams preferred What We Bring We believe in taking care of our people. Highly competitive compensation package Robust PTO because work-life balance matters Comprehensive health benefits including medical, dental, vision, and more! Generous 401(k) contribution to help you plan for your future Fun company events that connect our team Career growth opportunities in a thriving, purpose-driven company Relocation Assistance Who We Are At iClassPro , we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities. Our class management platform powers thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025! We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S. PIe90b7f24ddce-1505