Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism
03/19/2026
Full time
Level I Support Analyst for Premier National Organization We are partnering with a nationally recognized industry leader to hire a Level I Support Analyst for an on-site role in the Fargo, North Dakota area. This is a full-time contract position with a solid potential to convert to a direct hire opportunity based on performance and business needs. This is an excellent opportunity for someone looking to grow their IT career in a supportive environment where training is provided and attitude matters more than certifications. If you are dependable, eager to learn, and ready to build your IT career with a respected national organization, we want to hear from you. Training will be provided. Prior IT experience or certifications is helpful but not required. Location: On-Site - Fargo, North Dakota Area Position Type: Full-Time Contract (Potential for Direct Hire) Position Overview The Level I Support Analyst will provide front-line technical support to end users in a Microsoft-based environment. You will troubleshoot common hardware, software, and connectivity issues while delivering excellent customer service and maintaining professionalism in a fast-paced setting. Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism Qualifications • Basic understanding of Microsoft Windows environments • Familiarity with mobile devices (Android and Apple) • Ability to troubleshoot basic connectivity issues • Strong communication and customer service skills • Dependable, punctual, and consistent work ethic • Positive attitude and willingness to learn • A positive, team-oriented mindset • A genuine interest in technology and problem-solving Preferred but Not Required: • Prior help desk or IT support experience • Exposure to Active Directory • Entry-level IT certifications (CompTIA A+, etc.) Apply to this position by simply clicking the APPLY button below Key Responsibilities • Provide Level I technical support for desktops, laptops, and mobile devices • Troubleshoot Microsoft Windows operating system and Microsoft Office issues • Perform Active Directory password resets and basic account management • Support Android and Apple mobile devices • Resolve network connectivity and basic VPN issues • Document incidents and resolutions in the ticketing system • Escalate complex issues to higher-level support teams as needed • Deliver exceptional customer service with patience and professionalism
RPG Developer (Remote, Contract) w/ Premier Professional Svc. Org. Are you an RPG Developer ready to take your career to new heights? Our client, a leader in specialized professional services located in St. Louis, MO area, is seeking a skilled individual to join their dynamic team on a remote, part-time, contract basis. Come join a diverse and seasoned team and make a difference in enhancing business operations by providing RPG application maintenance and development. Client location: St. Louis, MO Type: Contract (Remote) Job Description: • Providing full-cycle RPG application maintenance and development including: planning, programming, testing and implementation. • Implementing and troubleshooting complex programming changes and modifications. • Identifying problems or potential problems with systems and/or clients. • Communicating technical information to non-technical personnel. • Analyzing, writing and maintaining computer applications in IBM iSeries (RPG IV and Free). Qualifications: • Advanced RPG IV and Free programming experience. • Experience using Built-In functions • Knowledge of Service Programs & Stored Procedures. • Practical experience with SQL. • Existing Source Code - follow current logic when modifying existing programs. Apply to this position by simply clicking the APPLY button below Job Description: • Providing full-cycle RPG application maintenance and development including: planning, programming, testing and implementation. • Implementing and troubleshooting complex programming changes and modifications. • Identifying problems or potential problems with systems and/or clients. • Communicating technical information to non-technical personnel. • Analyzing, writing and maintaining computer applications in IBM iSeries (RPG IV and Free).
03/17/2026
Full time
RPG Developer (Remote, Contract) w/ Premier Professional Svc. Org. Are you an RPG Developer ready to take your career to new heights? Our client, a leader in specialized professional services located in St. Louis, MO area, is seeking a skilled individual to join their dynamic team on a remote, part-time, contract basis. Come join a diverse and seasoned team and make a difference in enhancing business operations by providing RPG application maintenance and development. Client location: St. Louis, MO Type: Contract (Remote) Job Description: • Providing full-cycle RPG application maintenance and development including: planning, programming, testing and implementation. • Implementing and troubleshooting complex programming changes and modifications. • Identifying problems or potential problems with systems and/or clients. • Communicating technical information to non-technical personnel. • Analyzing, writing and maintaining computer applications in IBM iSeries (RPG IV and Free). Qualifications: • Advanced RPG IV and Free programming experience. • Experience using Built-In functions • Knowledge of Service Programs & Stored Procedures. • Practical experience with SQL. • Existing Source Code - follow current logic when modifying existing programs. Apply to this position by simply clicking the APPLY button below Job Description: • Providing full-cycle RPG application maintenance and development including: planning, programming, testing and implementation. • Implementing and troubleshooting complex programming changes and modifications. • Identifying problems or potential problems with systems and/or clients. • Communicating technical information to non-technical personnel. • Analyzing, writing and maintaining computer applications in IBM iSeries (RPG IV and Free).