Parkland Health and Hospital System

Location: 8435 Stemmons Bldg. Primary Purpose Conducts routine and more complex audits of specific operations requiring the development of data, interpretation of intangible or unusual factors, summarization of findings and presentation of recommendations and suggestions, and serves as the lead auditor when necessary. Extracts data from source systems for audit and/or monitoring purposes. Validates programming used to create management reports. Minimum Specifications Education Must have a Bachelor's degree in Business, Computer-related, or related field. Experience Must have five years of previous audit experience in a healthcare environment. OR Must have six years of progressively responsible experience in an internal audit or information systems environment. Equivalent Education and/or Experience May have a Masters Degree in lieu of two years of experience. Certification/Registration/Licensure Must have one or more of the following certifications: Certified Internal Auditor (CIA) Certified Information Systems Auditor (CISA) Certification of Risk Management Assurance (CRMA) Certified Public Accountant (CPA) Certified Information Security Professional (CISSP) Epic Clarity Reporting Certified Certified Fraud Examiner (CFE); OR Obtain a required certification within two years of hire date or placement in job. Required Tests for Placement Take an exam to understand level of SQL knowledge. The exam will be graded but there will not be an expected completion percentage. Skills or Special Abilities Must have effective oral and written communication skills. Must be a good listener, be flexible, be able to handle multiple tasks, and possess good business and negotiation skills. Must be able to demonstrate the ability to write a finding in a clear and concise audit report. Must have strong analytical skills and be detail oriented. Must understand personal computers and networks and be proficient with spreadsheet, database, communications, flow charting and word processing software, as well as data extraction techniques. Must have the knowledge and ability to interpret government regulations that applies to Parkland and the ability to employ effective problem-solving skills to make appropriate recommendations for process improvement. Responsibilities Determines the direction and approach of assigned audits and writes the audit program subsequent to and based upon the entrance conference and the scope established for the audit. Conducts assigned audits. Determines the materiality of the issues reviewed and reported; ensuring that assets are safeguarded, internal controls are present, resources are used efficiently, and that all activity and costs are appropriate. Performs audits of application, network, storage, database and server infrastructure architecture and design to ensure appropriate security according to industry standards and adherence to regulatory requirements in all aspects of design and implementation. Prepares work papers and documents each step, validates all information through whatever sources are available, enters project related milestones, maintains project related data, and maintains an accounting of project time. Performs research, analyzes, and organizes qualitative and quantitative financial, operational, and clinical data from multiple sources, and synthesize results into meaningful fact-based analyses, reports and models. Using the appropriate programming language and tool, extracts data from source systems for use in audits and/or monitoring. Validates programming of reports used by management for decision-making by performing the following: Reviews detailed specifications from which programs are written and ensure full understanding of the end-user's needs Independently designs, codes, tests, debugs, documents and maintains programs used to compare/validate results of other programmers Responsible for maintaining appropriate program and system documentation in accordance with department standards. Creates and maintains technical specifications and documentation of all programs and applications supported in order to ensure quality of information. Ensure that Parkland programs are written in appropriate programming language, test conditions are prepared, and program testing is managed to validate that the program works per specifications. Reviews for compliance with the organizations information security policies and procedures among employees, contractors, alliances, and other third parties and refers problems to appropriate department managers or administrators Meets with the audited function periodically throughout the audit to discuss audit plans, audit findings, and to develop mutually agreed-upon recommendations. Maintains a positive working relationship with all hospital functions to ensure the fulfillment of auditing responsibilities. Prepares a clear, concise audit report detailing the findings and recommendations and incorporates the responses from the function which details the specific steps they plan to take to implement agreed upon recommendations and time frames. Pro-actively performs follow-up audits of areas previously audited to ascertain that recommendations and time schedules are being followed from the initial audit. Assists with special projects and/or serves on various interdisciplinary committees as assigned. Proactively identifies makes recommendations to management on need for conducting special studies or audits of specific operations. May provide assistance and support to the annual financial audit of Parkland. Participates on new system implementations to ensure that adequate system controls are present, and the system is configured per management specifications. Communicates clearly and effectively with audit clients, internal audit team and others. Demonstrates effective communication by clearly and succinctly providing detailed audit information and by providing direct and clear responses to address questions. Maintains knowledge, competencies, and application of rules, regulations, policies, laws, and guidelines that impact the area. Demonstrate effective and continuous learning. Demonstrate high degree of self-motivation and initiative. Demonstrate critical thinking and problem solving. Demonstrate openness and flexibility to various work assignments. Maintain collaborative and positive work relationships. Exhibit strong project management skills adhering to budgets and deadlines. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987693

Location: 8435 Stemmons Bldg. Primary Purpose The primary responsibility of this position is to ensure the confidentiality, availability and integrity of Parkland's data, computer systems and network devices by recommending, implementing and utilizing security defense systems to reduce the opportunity of cyberattacks. Minimum Specifications Education: Must have a Bachelors degree in Management Information Systems. Experience Must have two years of experience in an information systems security domain with a background in mobile device security, endpoint protection, wireless protection, vulnerability management, incident response and mitigation, threat research and cyber intelligence analysis or other cyber security domain. Equivalent Education and/or Experience May have an equivalent combination of education and experience to substitute for both the education and the experience requirements. Certification/Registration/Licensure Must have a current CompTIA Security+ Certification or equivalent in industry certification, background and knowledge within 6 months of placement into position. Skills or Special Abilities Knowledge in NIST, HITRUST and associated common security frameworks. Professional experience in a system administration role supporting multiple platforms and applications. Ability to communicate complex security issues to peers and management. Ability to comprehend results of mobile code, malicious code, and anti-virus software Critical thinking skills and the ability to solve problems as they arise. Must have the ability to perform research in order to determine industry standard products and solutions in response to security requirements. Must have the ability to support project plans, organize and monitor tasks, and be able to produce quality results in a timely manner. Must be able to perform technical risk assessments and implement corrective actions regarding the safeguarding of information systems. Must be able to support complex information security tools and provide guidance to other technical staff on proper use of the tools. Must have superior writing skills and the ability to communicate effectively. Working knowledge of design, implementation, and maintenance of: Local area networks, Microsoft Active Directory / GPO, Data Loss Prevention, Encryption Technologies, Vulnerability Management, Intrusion Detection Systems, Intrusion Prevention Systems, Linux Operating Systems, Windows Operating Systems, Communication Protocols, Multi-factor authentication, Cloud Access Security Broker, Endpoint Detection and Response Technologies, Security Information and Event Management Tools. Must have working knowledge of the HIPAA Security Rule and PCI. Responsibilities Research and investigate the potential impact of new threats and exploits. Conducts log analysis and other network forensic investigations. Supports security technologies and processes for scanning, testing, monitoring, and reporting. Support the execution of security projects that improve detection and response capabilities. Develop alerting and detection strategies to investigate any unusual behavior. Develop new defensive techniques to recognize any changes in adversary techniques and tactics. Conduct various network security scans and penetration tests to detect cybersecurity threats and identify weaknesses that may be exploited by malicious parties. Responsible for playing an active role in minimizing the negative impact if a security breach should occur. Conduct a cooperative in-depth technical investigation on how the breach occurred to gain an understanding of the extent of the damage. Supports performing implementation analysis and technical risk assessments on systems to ensure conformity to current security standards and operational support requirements are being met. Supports technical risk assessments for Parkland technology and identifies items requiring remediation. Examples of targeted technologies include but are not limited to firewalls, routers, switches, servers, AIX systems, and applications. Supports Information Security tools and infrastructure systems maintained by the Parkland Information Security Organization. Examples of such tools are web filtering technology, IDS/IPS appliances, SIEM tools, antispam/antivirus systems, data leakage appliances, content screening servers, VPN systems and firewalls. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact Parkland. Participates in the creation of effective security controls designed to promote adherence with applicable laws and accreditation agency requirements. Seeks advice and guidance as needed to ensure proper understanding. Stays abreast of new developments in the field of technology and security by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices. Requisition ID: 991024

Location: Mockingbird Towers 11th FLR Primary Purpose Responsible for identifying chargemaster charging issues, creating patient estimates, and helping implement solutions to assure accurate charging for services provided within the CDM. MINIMUM SPECIFICATIONS Education Must have an associate degree in accounting or healthcare related field. Experience Must have at least one year experience in healthcare. Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure None. Required Tests for Placement Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Skills or Special Abilities Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Must have oral and written communication skills. Must be proficient with computerized spreadsheet and word processing software. Must be proficient in Microsoft Office (Excel, Word, Outlook, Powerpoint) Position requires detailed-oriented individual, able to focus on details for long periods of time. Must be able to analyze data and make relevant use of the data. Must be able to understand and apply patient account coding and billing concepts, as they relate to Medicare and Medicaid reimbursement. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Applicant must possess strong computer skills, with knowledge of different databases, spreadsheets and word processing software. Responsibilities Responsible for promoting adherence to applicable state/federal laws and regulations and the program requirements of federal, state, and private health plans through accurate and timely chargemaster database maintenance. With supervision, applies applicable laws and regulations as well as preserving documentation that supports their work product. Responsible for creation of patient estimate templates in billing software to ensure accurate patient estimates per regulatory requirements. With supervision, reduces risk to Parkland by producing an accurate work product that is able to withstand scrutiny by government payers and agencies. Reviews work product for errors, minimizing the potential for inaccuracies. Using internal and/or external tools, maintains the chargemaster database within the Epic patient accounting system. Serves as a resource to other hospital areas in resolving basic issues related to charging for services, providing patient estimates, billing rules and/or the chargemaster database. Supports data requests and audits, providing information requests in a timely manner. With supervision, reviews Epic work queues and resolves edits for account issues. Resolve accounts in assigned work queues timely. Supports special projects within their area of responsibility. Maintains positive working relationships with other hospital departments such as Patient Financial Services, Medical Records, Compliance, and Clinical areas to ensure that the responsibilities of the department are performed in an expeditious and thorough manner. Responsible for completing special projects as assigned by management team. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987097

Location: 8435 Stemmons Bldg. Primary Purpose As the technical expert, responsible for formulating and defining complex system scope and objectives, devising and/or modifying procedures to solve complex problems. Designs and tests complex applications to ensure that systems work as requested. Serves as the top level technical expert in one or more highly specialized areas of applications systems analysis. This position is for those individuals who wish to follow a technical track versus those who aspire to a management position. This individual will have the skills and knowledge of an industry expert who is able to consult on one or more projects internally, i.e., can act in the role of an internal consultant or advisor. MINIMUM SPECIFICATIONS Education: -Must have a Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field. Experience: -Must have six years of Applications experience in the relevant technology environment. Equivalent Education and/or Experience: -May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure: -None. Skills or Special Abilities: -Must be able to develop complex system specifications and decision flows, in the form of flow charts or equivalent techniques, from written business requirements. -Must be able to demonstrate a thorough knowledge of operational workflows. -Must be able to demonstrate an extensive working knowledge of computer products depending upon the technical environment of the position. -Must be able to communicate both verbally and in writing with peers and senior personnel to fully understand tasks and responsibilities. -Must be able to demonstrate exceptional critical thinking skills, with regard to system issues. -Must demonstrate an understanding of patient data and the use of this data in a healthcare environment, as applicable. -Must demonstrate the ability to develop complex system configuration/modifications from detailed specifications. -Must be able to accept verbal and/or written problems or direction from senior staff and business users and demonstrate an ability to prepare specifications that reflect provided information. -Must have knowledge of products such as word processing, spreadsheets and management of database tables in a PC environment. -May be subject to temporary reassignments to other managers, supervisors, teams and/or projects based upon the needs or priorities of the department. -May have general knowledge of other applications or technical skills outside of normal job duties. Requisition ID: 987107

Location: Main Hospital Bldg - 1st Flr Shift: Evening 3:00 PM - 11:00 PM, Monday to Friday Primary Purpose Performs clerical work covered by standing instructions that requires general knowledge of department or hospital procedures. Minimum Specifications Education None Experience Must have one year of clerical experience. Equivalent Education and/or Experience None Certification/Registration/Licensure For 62040-Patient Transportation and 82520 In-Patient Discharge Lounge: Must have Child Passenger Safety Certification within one year of hire and/or placement in job. Must have a current Heartsaver CPR course completion card within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network Required Tests for Placement None Skills or Special Abilities Must be able to demonstrate general clerical skills. Must be able to type. Must be able to communicate effectively with patients, visitors and hospital staff. Responsibilities Answers telephone, takes messages, routes calls and provides standard information to callers. Picks up, sorts, and delivers mail. Monitors office supplies and places orders to maintain required levels. Receives information from various sources and maintains it in standard form. Classifies and accurately files materials in a simple serial classification system, and indexes routine materials following standing instructions and/or precedent. Maintains files of documents. Posts, dates, and archives information to assure accuracy. Distributes material at established times and/or in accordance with predetermined channels. Types standardized forms, routine correspondence and reports. Greets incoming visitors, exchanges information, and takes appropriate standardized action to ensure contacts are made. Identifies ways to improve work processes and improve customer (internal as well as external) satisfaction and makes recommendations to supervisor. Stays abreast of changes to procedures to ensure quality service is provided. Attends inhouse seminars, reads internal publications, and integrates knowledge gained into current work practices. Maintains a positive working relationship with co-workers to ensure efficient work processes. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Clerical area. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Note: All responsibilities may not apply depending on the assigned role. Other duties may be required as assigned. Requisition ID: 987943

Location: 8435 Stemmons Bldg. Primary Purpose The primary responsibility of this position is to ensure the confidentiality, availability and integrity of Parkland's data, computer systems and network devices by recommending, implementing and utilizing security defense systems to reduce the opportunity of cyber attacks. Minimum Specifications Education Must have a Bachelors degree in Management Information Systems. Experience Must have six years of experience in an information systems security domain with a background in mobile device security, endpoint protection, wireless protection, vulnerability management, incident response and mitigation, threat research and cyber intelligence analysis or other cyber security domain. Equivalent Education and/or Experience May have an equivalent combination of education and experience to substitute for both the education and the experience requirements. Certification/Registration/Licensure Must have a current CompTIA Security+ Certification or equivalent in industry certification, background and knowledge within 6 months of placement into the position. CISSP Preferred. Skills or Special Abilities Knowledge of NIST, HITRUST, PCI, HIPAA Security Rule and associated common security frameworks. Professional experience in a system administration role supporting multiple platforms and applications. Must have the ability to perform complex research in order to determine industry standard products and solutions in response to security requirements. Must have the ability to develop project plans, organize and monitor tasks, and be able to produce quality results in a timely manner. Must be able to perform technical risk assessments and implement corrective actions regarding the safeguarding of information systems. Must be able to independently implement and maintain complex information security tools and provide guidance to other technical staff on proper use of the tools. Must have superior writing skills and the ability to communicate effectively. Working knowledge of design, implementation, and maintenance of: Local area networks, Microsoft Active Directory / GPO, Data Loss Prevention, Encryption Technologies, Intrusion Detection Systems, Intrusion Prevention Virtual Private Network, Linux Operating Systems, Windows Operating Systems, Communication Protocols, Multi-factor authentication, Cloud Access Security Broker, Endpoint Detection and Response Technologies, Security Information and Event Management Tools. Must have advanced working knowledge of network and vulnerability assessments, malware analysis, threat intelligence and vulnerability management. Must be able to listen and communicate effectively with executive level staff and leadership teams. Direct experience with anti-virus software, intrusion detection, firewalls and content filtering Experience with hacker techniques and network security principles. Responsibilities Research and investigate the potential impact of new threats and exploits. Conducts log analysis and other network forensic investigations. Identify, design and execute security projects that improve detection and response capabilities. 3. Collect threat intelligence and automate systems to consume threat feeds and track adversaries. Develop alerting and detection strategies to investigate any unusual behavior. Conduct various network security scans and penetration tests to detect cybersecurity threats and identify weaknesses that may be exploited by malicious parties. Solely performs implementation analysis and technical risk assessments on systems to ensure conformity to current security standards and operational support requirements are being met. Manages on-time delivery of assigned tasks against existing plans and schedules. Design, implement and support Information Security tools and infrastructure systems maintained by the Parkland Information Security Organization. Examples of such tools are web filtering technology, IDS/IPS appliances, SIEM tools, anti-spam/antivirus systems, data leakage appliances, content screening servers, VPN systems and firewalls. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact Parkland. Participates in the creation of effective security controls designed to promote adherence with applicable laws and accreditation agency requirements. Seeks advice and guidance as needed to ensure proper understanding. Stays abreast of new developments in the field of technology and security by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices. Requisition ID: 977160

Location: 8435 Stemmons Bldg. Part-time- days vary Primary Purpose Under general supervision, provide Level 1/Level 1.5 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. Minimum Specifications Education - High School Diploma Required. - Prefer Bachelor's degree in Information Technology; Business or CompTIA certifications. Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years of IT ticketing system experience or exposure. - Prefer a minimum of one year of Major Incident Management experience or exposure. - Prefer entry level software design experience or exposure. - Prefer entry level network engineering knowledge experience or exposure. Equivalent Education and/or Experience - May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure - Prefer CompTIA certifications. CompTIA A+, CompTIA Network+, CompTIA Security+. - Prefer Microsoft certification within specific specializations including Office and Windows operating system. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. - Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software. - Must be able to communicate effectively, both verbally and in writing. - Must have the ability to troubleshoot intermediate level technical problems. - Must be able to use critical thinking skills to identify work arounds and resolve computer problems. - Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations. - Must be able to multitask as you will have to switch between multiple systems while helping customers. - Must be able to manage inbound calls in a timely and effective manner. - Must be able to research customer problems using knowledge base articles and other resources. - Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team. - Must meet quality KPI (Key Performance Indicators) targets. Responsibilities - Provides Level 1/Level 1.5 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. - Interacts with IT teams, IT analysts, and other IT staff members to troubleshoot, identify and resolve technical issues. - Leverages the IT ticketing system to document end-user issue, research knowledge base articles, and document troubleshooting steps performed to resolve the issue or reassign the ticket to a Level 2 team. - Simulates or recreates end-user problems in order to resolve computer or software problems. - Escalates more complex problems to higher level co-workers or leaders, as needed. - Integrates knowledge gained into current work practices. - Reports all team member related issues to appropriate management for correction or improvement. - Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor or manager in support of the overall goals of the department and Parkland. Requisition ID: 987715

Location: 8435 Stemmons Bldg. Primary Purpose Responsible for Charge Description Master (CDM) Set-up and charge generation process. Responsible for preparing and reporting data required to obtain appropriate reimbursement from payers. Responsible for CDM compliance with governmental payer requirements through preparation of financial reports and process monitoring to reflect facility and department activities. Responsible for working with EPIC IT Teams to improve the accuracy of charge build. Responsible for analyzing, compiling, documenting and reporting on data and exports. Responsible for informing and providing insights to Management using available data resources. Minimum Specifications Education Bachelor's degree in Business Administration/Nursing/Accounting or related field required. Experience Must have two (2) years of experience in health care. Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure Required Tests for Placement Must be able to successfully pass the Intermediate-level Microsoft Excel test, as established by Workforce Planning & Recruitment, with a minimum score of 70%. Skills or Special Abilities Must have effective oral and written communication skills. Must be proficient with computerized spreadsheet and word processing software Must be able to understand and apply Current Procedural Terminology (CPT), Healthcare Common Procedural Coding (HCPCS), and revenue codes to monitor proper usage and assure accurate billing procedures. Must be proficient with an understanding of data, relational database, Excel, Access & Word. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Must be proficient with computerized spreadsheet and word processing software. Must have a working knowledge of hospital operations, strong computer skills, and understand patient and financial accounting systems. Prior experience of working with EPIC EMR system is preferred with an understanding of flow & setup of procedures with different EPIC modules like Radiant, Beaker, etc. Responsibilities Responsible for promoting adherence to applicable State/Federal laws and regulations and the program requirements of accreditation agencies and Federal/State and private health plans in requests for third party reimbursement. Researches Research applicable laws, regulations and supporting documentation in the analysis of charge master, cost reporting, or other governmental reimbursement requests. Reduces risk to Parkland by identifying, documenting documenting, and reporting potential compliance issues within their specific area of accountability, such as analysis of timely contractual and liabilities or charge master coding reviews. Audits established processes and procedures to detect errors or irregularities, assuring compliance with laws, regulations, and guidelines of Federal/State programs. Analyzes payer requirements and pursues reimbursement through cost report settlement or charge capture or pricing opportunities. Performs strategic financial planning, using familiarity with payer requirements, to identify third party monies available through claims or settlement mechanisms. Coordinates data required for external audits, assuring timeliness and completion of projects. Documents and computes impact of possible compliance issues according to department procedures. Identify opportunities and make recommendations for interdisciplinary and department process improvement such as analyzing Return to Providers (RTPs) or work queues. Lead department teams to implement changes, creating work plan and department procedures required. Acts as a Revenue Integrity liaison with various EPIC IT teams handling various modules to setup and maintain accurate flow of charges. Works closely with EPIC HB/PB setup teams to review the accuracy of build. Coordinates or assists in special projects within the finance area, such as determining the effects of proposed or implemented changes in reimbursement rules or providing support during cost reporting, pricing or chargemaster maintenance. Maintains positive working relationships with other hospital departments such as Patient Financial Services, Medical Records, Compliance, and the Medical Staff Office to ensure that the responsibilities of the department are performed in an expeditious and thorough manner. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987484

Location: Virtual Employee The primary purpose of the Coding Specialist III is to code and verify data necessary to ensure correct coding, abstracting, and billing on inpatient (IP) encounters. This position requires the coder to be highly proficient in the proper assignment of ICD-10 CM, PCS, CPT, HCPCS. HCC, HEDIS CAT II and modifier codes for both professional and hospital charging, coding and billing. Demonstrates the ability to provide direction to coding staff as it relates to coding integrity, established coding guidelines and Parkland's policies to ensure accuracy of recorded patient medical information and appropriate reimbursement for services rendered. Minimum Specifications Education High school diploma required. Must have successfully completed an approved coding program. OR Must be a graduate of a health Information Management program. Experience Must have three (3) years of coding experience in an acute care Level I trauma hospital environment. Physician office coding, charging and billing experience preferred Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure Because of the lag in SCCE, HCCA, NCRA, and AHIMA updating the status of certifications, current employees whose certification is granted through one of these associations are allowed up to seven (7) calendar days, after expiration, to provide proof of renewal. Although an additional seven (7) calendar days is allowed to provide proof of renewal, there cannot be a lapse in the certification's "active" status. Must be certified through the American Health Information Management Association as one of the following: Registered Health Information Management Technician (RHIT) Registered Health Information Management Administrator (RHIA) Certified Coding Specialist (CCS) - (Most desired of the certifications) OR Must be certified through the American Association of Procedural Coders (AAPC) as one of the following: Certified Inpatient Coder (CIC) Required Tests for Placement Must score a minimum of 85% on a pre-employment inpatient/outpatient coding test. Contract coders with a proven coding accuracy rate of 95% at Parkland Health and Hospital System are exempt from this requirement. Skills or Special Abilities Must be able to demonstrate advanced knowledge of ICD-9/ICD-10-CM/PCS coding and abstracting, MS-DRG classification and reimbursement structures, applicable coding edits and general knowledge of Local Coverage. Also prefer knowledge to apply CPT, HCPCS, HCC, HEDIS CAT II and modifier code assignment. Must score a minimum of 85% on a pre-employment coding test. Contract coders with a proven coding accuracy rate of 95% at Parkland Health and Hospital System are exempt from this requirement. Demonstrate knowledge of reimbursement (Medicare and Medicaid) principles. Advance knowledge of medical terminology, the human disease process, anatomy and physiology. Demonstrate good organizational and leadership skills. Must be able to effectively communicate, both orally and in writing. Demonstrate knowledge of computer software applications including MS Office and Computer Assisted Coding (CAC). Knowledge of Epic EHR and 3M 360 coding and abstracting software is preferred. Responsibilities Assigns appropriate principle and secondary diagnosis and procedures codes for all episodes of care on inpatient encounters ensuring appropriate DRG assignment according to ICD-10-CM/PCS conventions, guidelines and hospital policy. Achieve and maintain 95% accuracy on quality reviews and meet assigned productivity standards. Abstract statistical data from the medical record and enter information according to Parkland's guidelines, policies and procedures Demonstrate knowledge of billing, charging and coding requirements for governmental guidelines and private insurance payers. May verify, edit and/or enter charges based on documentation or insurance requirements reporting any discrepancies in a timely manner. Coach other coders by training and advising on coding and abstracting according to ICD-10-CM/PCS conventions and guidelines, responding to coding inquiries, reviewing and noting coded charts, providing feedback and monitoring chart corrections to ensure that noted changes have been made to facilitate coding consistency, accuracy, efficiency and appropriate billing and reimbursement. Contributes with work flow, priorities for work completion, and communicating workflow issues to the supervisor. Identifies ways to improve work processes and improve customer satisfaction. Make recommendations to supervisor, implements and monitors results as appropriate in support of the overall goals of the department and Parkland. Collaborates with physicians and nurses by telephone or in writing to clarify or complete records by obtaining missing diagnoses, procedures or information, resolving ambiguous coding episodes to ensure that missing information is corrected and resubmitted for payment. Facilitate a positive working relationship with management, coders, physicians, nurses, medical staff, COPCs, Financial Control, Business Services and hospital employees, to ensure that medical record information is documented and coded according to established conventions and Parkland's policies and guidelines. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding and abstracting of medical records. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Audits error reports and maintains departmental quality standards, prepares and submits productivity logs to supervisor, as required. Stays abreast of the latest developments, advancements, and trends in the field of coding and abstracting of health information management by attending workshops, reading professional journals, actively participating in professional organizations, and integrates knowledge gained into current work practices. Maintains CE hours and renew annual coding credentials. Routine Screenings/Proof of Immunizations Exclusions: Virtual workforce employees as defined by Parkland's Virtual Work procedure, and as specified in their job descriptions, are not required to undergo routine screening for communicable diseases including TB, the flu vaccination, or the COVID-19 vaccination. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 980485

Location: Mockingbird Towers 4th FLR PCHP- Parkland Community Health Plan Primary Purpose Parkland Community Health Plan's (PCHP's) Quality Program Data Analyst supports the data management, analytic and reporting needs of the Quality Department in PCHP. This position will oversee management, utilization and manipulation of a variety of data platforms, formats and applications. The analyst will also facilitate the creation of reports from a variety of data sources as well as the construction and maintenance of dashboards and dashboard elements. Leverages expertise to provide support to key functional areas of the Quality Department and throughout the organization and continuously improves divisional data analytics, reporting strategies and data management capabilities. Minimum Specifications Education Bachelor's degree in Business, Healthcare Analytics, Computer Science, Information Systems or other related quantitative degree. Master's degree in a related field is preferred. Experience Three years of healthcare or business-related reporting, analytics, and data analyst work. Two years of experience creating detailed reports for internal and external stakeholders. Three years of experience with data collection and analysis working with large data sets is preferred. Equivalent Education and/or Experience May have an equivalent combination of education and experience to substitute for the education requirements. Certification/Registration/Licensure Certified Professional in Healthcare Quality (CPHQ) through the National Association for Healthcare Quality or other accrediting body is preferred. Skills or Special Abilities Skilled in interpreting, analyzing, and providing recommendations regarding data accuracy and data collection needs and processes. Working knowledge of Microsoft SQL. Ability to work effectively with key stakeholders on complex cross teams and work groups. Able to change direction in response to changing work situations. Excellent problem-solving skills and an eye for details to assess and accommodate detailed project requirements. Strong verbal and written communication skills. Proficient in Microsoft Power Point, Excel, Access, and Word for data analysis and presentations. Ability to analyze, explain and draw logical conclusion based on complex data from multiple content areas. Extremely organized and able to prioritize tasks and work effectively on multiple assignments. Proficient in meeting NCQA medical management standards is preferred. Responsibilities Responsible for the statistical analysis and production of reports, using data from a variety of sources, and for use in management decisions. Applies appropriate statistical and validation tools to ensure data accuracy. Receives, collects, and reviews data from various sources, defines essential and required data elements to ensure records are current and valid for both reasonableness and accuracy, using knowledge and experience. Interprets information used to develop reports. Performs analysis and trending reports that include graphic presentations and statistical summaries for use by management. Designs, installs, implements, and evaluates existing or new database applications, tables, and files. Recommends improvements as needed. Designs and produces reports, dashboards and other materials for the division. Reports and presents clinical insights from the analysis of data from healthcare claims looking for discrepancies and trends in the data. Provides statistical analysis of complex datasets and ensure accuracy in analysis and presents to the team. Tracks on-going outcomes reports and manage priorities for upcoming reports. Establishes and maintains positive working relationships with campus-wide representatives in working toward the clinical quality, administrative and information technology goals of Parkland. Creates and maintains analytical reports and automates report distribution. Consults with applications and technical support staff on technical issues to ensure appropriate systems components are functioning effectively. Administers applications utilized for the department to carry out its analytics and reporting functions. Updates and assists in the development of reference materials, procedures manuals, and data dictionaries for the department. Knowledgeable of annual goals, objectives, and policies related to clinical quality data in order to ensure data integrity, data accuracy and timeliness of reporting. Job Accountabilities 1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of PCHP. 2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. 3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and customer requirements. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 987941

Location: Main Hospital Bldg - Basement 100% onsite Primary Purpose Responsible for performing network design & analysis of existing and new architectures, routing and restoration approaches: developing systems specifications, technical implementation plans and coordinating complex installation projects with clients and vendors without supervision. The role will provide support for the existing and future network infrastructure to meet business objectives and SLAs. MINIMUM SPECIFICATIONS Education - Bachelor's degree or equivalent experience preferably in Computer Science, Information Systems, Management Information Systems, Business, Engineering, or related field. Experience - Five years of network support, operations and/or planning experience working in a multi-LAN/MAN/WAN environment designing and implementing network configurations. - Cisco wireless networking experience preferred. - Cisco ISE experience preferred. - Cisco DNA/DNAC experience preferred. - Security/Firewall appliance experience preferred. - In depth understanding of networking, routing, and routed protocols. - Solid understanding of the OIS and TCP/IP model. - Experience with network monitoring, network diagnostic, and network/packet analytics tools. Equivalent Education and/or Experience - May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure - Cisco Certified Network Associate (CCNA) certification or greater preferred but not required. Skills or Special Abilities - Must demonstrate effective verbal and written communication skills. - Must have an operational understanding of complex network environments. - Must be able to demonstrate both analytical and statistical skills. - Must have personal computer skills in PowerPoint, Access, Microsoft Word, and Excel Visio software. - Must be customer service oriented. - Must have ability to lead complex and large projects from beginning to completion, including design, implementation, troubleshooting and support. - Must be able to lead, mentor and be a reference to other hospital staff. Evaluates, designs, implements, troubleshoots, and supports complex existing network systems and makes recommendations for resources required to maintain and/or expand service levels. - Serves as a lead worker and mentor to departmental staff. Is considered a subject matter expert and is a reference for other hospital staff. - Provides highly skilled technical assistance in network planning, engineering, and architecture. - Develops technical standards for projects as needed. - Identifies and evaluates new products and provides resolution for network problems as needed. Assists in proactively identifying network issues. - Interfaces with vendors to identify and recommend the purchase of hardware and software. - Assists in providing oversight of Network Services outsourcing partner, including review of monthly SLA (Service Level Agreements) reporting, and other operational reports as required. - Serves as a technical resource on network planning projects as needed. - Maintains a positive working relationship with management, customers, vendors, peers, and other employees to ensure that network systems function efficiently and meet the needs of the users. - Participate in network services departmental on-call rotation. - Create/maintain network related documentation. - Perform network maintenance and system upgrades as needed/required. - Monitor performance and ensure system availability and reliability. - Monitor system resource utilization, trending, and capacity planning. - Other duties as assigned/required. Responsibilities Evaluates, designs, implements, troubleshoots and supports, complex existing network systems and makes recommendations for resources required to maintain and/or expand service levels. Responsible for wireless networks, performing wireless coverage surveys, troubleshooting (client and network), upgrades, management and testing. Responsible for Network Access Control systems, ensuring that devices accessing the network are in the appropriate roles and have the appropriate access. Performing, maintenance, upgrades, troubleshooting (client and network), management and testing. Serves as a lead worker and mentor to departmental staff. Is considered a subject matter expert and is a reference to other hospital staff. Provides highly skilled technical assistance in network planning, engineering, and architecture. Develops technical standards for projects as needed. Monitors and maintains network devices utilizing appropriate tools. Identifies and evaluates new products, and provides resolution for network problems as needed. Assists in proactively identifying network issues. Interfaces with vendors to identify and recommend the purchase of hardware and software. Assists in providing oversight of Network Services outsourcing partner, including review of monthly SLA reporting, and other operational reports as required. Serves as a technical resource on network planning projects as needed. Maintains a positive working relationship with management, customers, vendors, and other employees to ensure that network systems function efficiently and meet the needs of the users. Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Other duties as assigned/required. Requisition ID: 987189

Location: Virtual Employee Primary Purpose The Primary Purpose of the Coding Specialist II is to code and verify charge data necessary to ensure correct coding, abstracting and billing on emergency department (ED), same day surgery (SDS), outpatient clinic (OPC),observation (OBS), specialty clinics and/or inpatient OB/newborn encounters. This role is also responsible for charge review on clinic and hospital visits to ensure accurate professional charging and billing. This position requires the coder to be highly proficient in the proper assignment of ICD-10 CM, PCS, CPT, HCPCS, HCC, HEDIS CAT II, E/M and modifier codes. Demonstrates the ability to provide direction to coding staff as it relates to coding integrity, established coding guidelines and Parkland's policies to ensure accuracy of recorded patient medical information and appropriate reimbursement for services rendered. MINIMUM SPECIFICATIONS Education High school diploma required. Must have successfully completed an approved coding program. OR Must be a graduate of a health Information Management program. Must have strong knowledge of Anatomy and Physiology and possess strong application skills. Experience Must have two (2) years of coding experience in a acute care setting or diverse clinical specialties. Physician office coding, charging and billing experience preferred Equivalent Education and/or Experience May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure Because of the lag in SCCE, HCCA, NCRA, and AHIMA updating the status of certifications, current employees whose certification is granted through one of these associations are allowed up to seven (7) calendar days, after expiration, to provide proof of renewal. Although an additional seven (7) calendar days is allowed to provide proof of renewal, there cannot be a lapse in the certification's 'active' status. Must be certified through the American Health Information Management Association (AHIMA) as one of the following: Registered Health Information Management Technician (RHIT) Registered Health Information Management Administrator (RHIA) Certified Coding Specialist (CCS) Certified Coding Specialist ' Physician Based (CCS-P) Certified Coding Associate (CCA) certification OR Must be certified through the American Association of Procedural Coders (AAPC) as one of the following: Certified Professional Coder (CPC) Certified Professional Coder-Hospital (CPC-H) Certified Outpatient Coder (COC) Required Tests for Placement Score a minimum of 80% on a pre-employment inpatient/outpatient coding test. Contract coders with a proven coding accuracy rate of 95% at Parkland Health and Hospital System are exempt from this requirement. Skills or Special Abilities Advance coding and charge review skills understanding the utilization of modifiers and other coding, charging and billing rules to include AMA and other state and federal organizations. Advanced knowledge of ICD-9/ICD-10-CM/PCS, CPT-4/HCPCS, HCC and HEDIS CAT II, E/M coding and abstracting, APC classification and reimbursement structures, applicable coding edits and general knowledge of Local Coverage for hospital and professional billing. Score a minimum of 80% on a pre-employment coding test. Contract coders with a proven coding accuracy rate of 95% at Parkland Health and Hospital System are exempt from this requirement. Must have knowledge of medical terminology, the human disease process, anatomy and physiology. Demonstrate proficiency in coding and encoder skills. Demonstrate knowledge of computer software applications including MS Office and Computer Assisted Coding (CAC). Knowledge of Epic EHR and 3M 360 coding and abstracting software is preferred. Responsibilities Code, abstract and conduct charge quality review on all episodes of care on emergency department (ED), same day surgery (SDS), outpatient clinic (OPC), observation (OBS) and/or inpatient OB/newborn hospital and specialty clinic encounters according to coding conventions, guidelines and hospital policy, analyzing questionable documentation to ensure to the accuracy of information and resolves identified issues. Assigns appropriate diagnosis and procedures codes utilizing ICD 10-CM/PCS, CPT, HCPCS, HCC and HEDIS CAT II, E/M codes according to the Centers for Medicare & Medicaid Services (CMS) requirements for both professional and hospital billing. May assist in training and reviewing the work of other coders for accuracy and efficiency. Achieve and maintain 95% accuracy on quality reviews and assigned productivity standards. May verify, edit and/or enter charges based on documentation or payer/billing requirements reporting any discrepancies in a timely manner. Updates, as appropriate, patient database with classification codes and resolves conflicts or inconsistencies to provide sufficient patient health information according to Parkland's standards. Stays abreast of the latest developments, advancements, and trends in the field of health information management by attending workshops, reading professional journals, actively participating in professional organizations, and integrates knowledge gained into current work practices. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Facilitate a positive working relationship with physicians, nurses, and medical staff and hospital employees to ensure that all work-related encounters are productive. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the Coding area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Maintains CE hours and renew annual coding credentials. Routine Screenings/Proof of Immunizations Exclusions: Virtual workforce employees as defined by Parkland's Virtual Work procedure, and as specified in their job descriptions, are not required to undergo routine screening for communicable diseases including TB, the flu vaccination, or the COVID-19 vaccination. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. 3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 985895