SimplePractice

A leading healthcare management software company located in Mexico City is seeking a Data Analyst II to enhance their data-driven culture. This role requires a minimum of 7 years of experience in data analysis, with expertise in SQL and Tableau. The Data Analyst will lead complex data projects, design SQL queries, and develop dashboards to extract insights that drive business decisions. The company offers comprehensive benefits, a hybrid work schedule, and opportunities for professional growth.

Overview SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine. At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden-empowering solo and small group practitioners to thrive alongside their clients. Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech. Culture About Us At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day: We think big We take simplicity seriously We come as we are We act with humility We are built on trust Culture is everyone's responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers. Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico. The Role As a Data Analyst II, you'll play a key role in shaping our data-driven culture. Your day-to-day will blend technical problem-solving with strategic thinking-developing metrics frameworks, optimizing reporting pipelines, and uncovering insights that guide Product, Design, Engineering and other key business areas. Using SQL, Tableau, and advanced analytics techniques, you'll transform raw data into actionable insights, empowering stakeholders with the clarity they need. You'll collaborate cross-functionally to define success, measure impact, and drive continuous improvement. You'll have the opportunity to mentor others and foster a culture of innovation by using data to drive product enhancements and business improvements. Whether designing experiments, optimizing user experiences, or translating insights into action, your work will directly contribute to better business outcomes and customer experiences. Responsibilities Lead complex data analysis projects across multiple business units, managing end-to-end workflow from requirements gathering to final recommendations Design and execute advanced SQL queries to extract, transform, and analyze large datasets from various sources while ensuring data quality and integrity Develop and maintain statistical models and dashboards to track KPIs, identify trends, and generate actionable insights for business stakeholders Collaborate with Product, Engineering, and Design teams to deliver data-driven solutions that align with business goals. Effectively communicate insights and analysis results to stakeholders across SimplePractice, highlighting opportunities to better serve both the business and its customers. Mentor junior analysts and collaborate with data engineering teams to improve data infrastructure and accessibility Drive strategic decision-making by conducting in-depth analyses of business metrics, market trends, and customer behavior patterns to identify opportunities for growth and optimization Desired Skills & Experience 7+ years of experience in data analysis and analytics Proficient in SQL and data querying with programming languages such as SQL and Python. Experience building dashboards and visualizations in Tableau or similar BI tools. Ability to interpret complex data using advanced analytics, such as predictive modeling, to forecast trends and optimize business outcomes. Excellent verbal and written communication skills, with the ability to convey technical information to multiple stakeholders. Strong project management and organizational skills Enthusiastic about data and analytics, learning new techniques and skills, and working with data scientists and engineers. Bonus Points Experience with dbt Cloud or similar tools Knowledge of ETL pipelines and data warehouse best practices Knowledge of techniques such as regression analysis, hypothesis testing, and multivariate analysis. Benefits We offer a competitive benefits program including: Privatized Medical, Dental & Vision Coverage Work From Home stipend Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays Monthly Meal Reimbursement Holiday Bonus, 15-day Aguinaldo Hybrid Work Schedule & Catered Lunch A relocation bonus for candidates joining us from a different city Employee Resource Groups (ERGs) California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to theSimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us .

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden-empowering solo and small group practitioners to thrive alongside their clients. Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech. About Us Our team is dedicated to empowering clinicians through data driven innovations. We combine rigorous data science with practical engineering to build systems that make daily workflows more efficient, insightful, and intuitive. If you love tackling challenging problems and turning data into meaningful outcomes, you'll find a welcoming and dynamic environment here. The Role As a Machine Learning Engineer, Applied AI, you'll be at the forefront of building product features that help clinicians work effectively and efficiently, providing quality care to patients. You'll be designing experiments, building robust models, tuning prompts, implementing LLM evals, and driving projects from idea to prototype to production with product, engineering, and devOps teams. You'll also play an important role in the road mapping exercises of our ML platform. We value mentorship, open communication, and pushing the boundaries of what AI can do in a real world healthcare context. Whether you're fine tuning a model, presenting insights to stakeholders, or brainstorming new product features, your work will have a direct and meaningful impact. Responsibilities AI Prototyping and Development Develop AI workflows, customize data pipelines, tune models, and engineer prompts to bring idea to prototype Work with subject matter experts to set up evaluation for AI workflows, ensuring rigor, quality and safety of content output Work with engineering partners to integrate AI workflows into production Build and configure AI performance monitoring with proper reporting and alerts Optimize and maintain AI workflows for performance, reliability, and long term scalability Research Start with the Job to be done, dive deep into the domain and understand the problem from user perspective Decompose problems into conquerable pieces. Design solutions to address each with cross disciplinary thinking and big picture in mind. Conduct exploratory data analysis to answer key questions and test assumptions. Design experiments and build prototypes for proof of concept. Build artifacts to illustrate the findings with rigor and how they inform the roadmap and decisions Cross Functional Collaboration Provide AI expert advice to product and engineering partners in shaping product roadmap Partner closely with software engineering, product, data engineering, and ML platform teams to scope and plan execution Communicate timeline, milestones, findings with internal stakeholders Mentor & Advocate Best Practices Guide less experienced team members, sharing knowledge on LLM workflows and AI/ML model lifecycle Champion a culture of experimentation, continuous learning, and proactive problem solving Drive Innovation Stay current with emerging ML tools and technologies, integrating new techniques that elevate our product capabilities Look for creative ways to leverage data to make clinicians' lives easier, more efficient, and more effective Desired Skills & Experience BS or above in Computer Science, Statistics or a related technical field 5+ years of experience in Machine Learning, with proven track record of bringing ideas to life, from prototype to productized features Strong proficiency in Python and hands on with advanced data analysis tools Strong skills in data engineering and self sufficient in data pipelines for the AI workflow Experience with AWS (or other cloud platforms) for model deployment Comfortable designing and evaluating LLM driven workflows Familiarity with retrieval pipelines and vector databases Problem oriented mindset with strong cross disciplinary thinking and a bias toward simplicity and clarity in solving problems Comfort working with remote teams, using GitHub, Slack, Notion, and Zoom Proficiency in English with strong communication and collaboration skill Bonus Points Experience with RAG architecture and context/state management for LLMs Familiarity with LLM eval tools and human in the loop evaluation process Experience with Outerbounds or similar ML orchestration platforms Experience with Argo Flows for CI/CD Experience with prompt management tool like Langfuse Familiarity with Kubernetes for container orchestration Background in healthcare, clinical workflows, or regulated domains Benefits Privatized Medical, Dental & Vision Coverage Work From Home stipend Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays Monthly Meal Reimbursement Holiday Bonus, 15 day Aguinaldo Hybrid Work Schedule & Catered Lunch A relocation bonus for candidates joining us from a different city Employee Resource Groups (ERGs) California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at .

A leading health tech company in Mexico City is seeking a Machine Learning Engineer to lead the development of AI-driven product features. You will work on designing experiments, integrating AI workflows, and collaborating with cross-functional teams to enhance product capabilities. The ideal candidate possesses 5+ years of experience in machine learning, strong skills in Python, and is problem-oriented with a proven track record of innovation. This role offers a hybrid work schedule and comprehensive benefits.

A growing health tech company is seeking a Senior Software Engineer to join their hybrid team in Mexico City. The ideal candidate will have strong Ruby on Rails skills and backend development experience, contributing to the creation of a leading practice management platform. Responsibilities include coding, collaborating on features, and helping to scale a new office. This position offers flexible work arrangements and competitive benefits.

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine. At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden-empowering solo and small group practitioners to thrive alongside their clients. Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech. Our Culture At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day: We think big We take simplicity seriously We come as we are We act with humility We are built on trust Culture is everyone's responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers. Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico. The Role SimplePractice is hiring for an experienced Senior Software Engineer to join our team in a hybrid role. The ideal candidate will have expert-level knowledge in Ruby on Rails and extensive backend development experience. This role will be instrumental in implementing a wide variety of planned features and service enhancements to support our growing platform. As one of the first hires in our brand-new Mexico City location, you will play a pivotal role in helping us build a team of software developers who are passionate about what they do. We are also hiring remote workers across Mexico with a special focus in these areas: Guadalajara, Monterrey, Querétaro, Colima, Merida, Guanajuato and Sinaloa. About You You are a passionate, talented engineer who is willing to push the limits of existing technology to create the best possible user experience You work on the front-end with heavier emphasis on the backend to develop new features from start to finish, including design of architecture, coding, and testing You are delighted by good design and bring that taste to your front-end work You love building products that help 200,000+ customers in their day-to-day life Responsibilities Build out the next generation practice management platform Work with our Engineering Leadership and Talent group to scale our new office in Mexico City Collaborate with our Product group to help understand customer needs, troubleshoot potential problems and define upcoming features Write clean, efficient and well-tested code that improves our code base in meaningful ways Help diagnose problems and architect solutions Desired Skills & Experience You have 2 to 5 years of engineering experience, with hands-on Ruby on Rails expertise for a part of your career You're proficient in English, with strong communication and collaboration skills You have a degree in Computer Science or a related technical field You have designed and implemented large, scalable web applications and have an appreciation for clean, elegant, and simple code You have experience taking Rails apps from idea to production You understand the value and nuances of Test-Driven Development You're comfortable working with remote teams, using GitHub, Slack, Notion, and Zoom to collaborate Bonus Points You're excited about holding a lead role to help us scale a brand new software developer office You have a good understanding of web application security and best practices Working knowledge of managing environments using Docker, MySQL, Postgres, Redis, NGINX, and various AWS services Confident working with production environments to help troubleshoot problems Experience with Linux Infrastructure management via Terraform/Ansible Experience with compliance standards PCI/HIPAA Benefits We offer a competitive benefits program including: Privatized Medical, Dental & Vision Coverage Work From Home stipend Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays Monthly Meal Reimbursement Hybrid Work Schedule & Catered Lunch A relocation bonus for candidates joining us from a different city Employee Resource Groups (ERGs) California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at .