Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Rockville, MD Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% WAGE INFORMATION Target salary range: $110,000 - $135,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Eligible for Public Trust (NRC IT1) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities The Enterprise Monitoring and Operations Support Lead is responsible for overseeing and optimizing 24/7/365 monitoring operations within a Network Operations Center (NOC) or enterprise IT environment. This role ensures continuous visibility into enterprise systems, rapid incident response, and adherence to operational best practices across data center and monitoring infrastructures. The ideal candidate will lead operational staff, standardize processes, and drive improvements in monitoring capabilities, incident management, and system reliability. REQUIRED QUALIFICATIONS Experience 5+ years of relevant experience in enterprise monitoring, NOC operations, or IT operations management Familiarity with DevOps/Agile methodologies and ITIL-based service management processes. Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments. Engineers that research, designs, develop, run tests, and evaluate computer hardware such as computer chips, circuit boards, computer systems, keyboards, modems, printers, and other related equipment. These individuals collaborate with software engineers and scientists to support the components used in the design of the products. In addition, individual can work on their own with little guidance. They can work with individuals to resolve issues and can perform initial debugging to identify issues with the design/proposed design. Education Bachelor's degree in Information Technology, Engineering, Computer Science, or related field Clearance Must be eligible for a Public Trust (NRC IT-1). Key Responsibilities Operations & Monitoring Leadership Manage and oversee 24/7/365 operations staff, ensuring adequate staffing, scheduling, and shift coverage. Lead daily monitoring operations to ensure continuous visibility into enterprise systems, infrastructure, and services. Provide leadership, guidance, and performance oversight to operations personnel. Process Development & Standardization Develop, implement, and enforce Standard Operating Procedures (SOPs) and runbooks to standardize and streamline NOC operations. Continuously evaluate and improve operational workflows to increase efficiency and consistency. Ensure alignment with industry best practices and organizational policies. Enterprise Monitoring Tools Management Implement, configure, and maintain enterprise monitoring tools to ensure full coverage of infrastructure and services. Ensure monitoring accuracy, relevance, and effectiveness of alerts, alarms, and dashboards. Optimize monitoring systems to reduce false positives and improve incident detection. Incident Management Lead the detection, declaration, escalation, and resolution of major incidents impacting enterprise services. Coordinate cross-functional teams during incident response to minimize downtime and service disruption. Conduct post-incident reviews and implement corrective actions to prevent recurrence. Data Center & Infrastructure Best Practices Recommend and enforce best practices related to data center operations, including: Power and environmental controls Cabling standards and organization Equipment layout and optimization Ensure compliance with operational and infrastructure standards. Audit & Compliance Support Support and respond to Federal and internal audits, including: Property accountability Data center optimization initiatives Information assurance (IA) requirements Physical security controls Maintain documentation and evidence to support audit readiness. Documentation & Reporting Develop and maintain comprehensive technical documentation, including: Rack elevation diagrams Network diagrams Wiring diagrams Monitoring impact maps Create training materials and operational reports for both technical staff and leadership. Provide metrics and reporting on system performance, incidents, and operational effectiveness. Project Management Plan, coordinate, and execute operational and technical projects. Ensure projects are completed on schedule and within budget constraints. Collaborate with stakeholders to prioritize initiatives and deliver results. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/24/2026
Full time
Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Rockville, MD Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% WAGE INFORMATION Target salary range: $110,000 - $135,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Eligible for Public Trust (NRC IT1) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities The Enterprise Monitoring and Operations Support Lead is responsible for overseeing and optimizing 24/7/365 monitoring operations within a Network Operations Center (NOC) or enterprise IT environment. This role ensures continuous visibility into enterprise systems, rapid incident response, and adherence to operational best practices across data center and monitoring infrastructures. The ideal candidate will lead operational staff, standardize processes, and drive improvements in monitoring capabilities, incident management, and system reliability. REQUIRED QUALIFICATIONS Experience 5+ years of relevant experience in enterprise monitoring, NOC operations, or IT operations management Familiarity with DevOps/Agile methodologies and ITIL-based service management processes. Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments. Engineers that research, designs, develop, run tests, and evaluate computer hardware such as computer chips, circuit boards, computer systems, keyboards, modems, printers, and other related equipment. These individuals collaborate with software engineers and scientists to support the components used in the design of the products. In addition, individual can work on their own with little guidance. They can work with individuals to resolve issues and can perform initial debugging to identify issues with the design/proposed design. Education Bachelor's degree in Information Technology, Engineering, Computer Science, or related field Clearance Must be eligible for a Public Trust (NRC IT-1). Key Responsibilities Operations & Monitoring Leadership Manage and oversee 24/7/365 operations staff, ensuring adequate staffing, scheduling, and shift coverage. Lead daily monitoring operations to ensure continuous visibility into enterprise systems, infrastructure, and services. Provide leadership, guidance, and performance oversight to operations personnel. Process Development & Standardization Develop, implement, and enforce Standard Operating Procedures (SOPs) and runbooks to standardize and streamline NOC operations. Continuously evaluate and improve operational workflows to increase efficiency and consistency. Ensure alignment with industry best practices and organizational policies. Enterprise Monitoring Tools Management Implement, configure, and maintain enterprise monitoring tools to ensure full coverage of infrastructure and services. Ensure monitoring accuracy, relevance, and effectiveness of alerts, alarms, and dashboards. Optimize monitoring systems to reduce false positives and improve incident detection. Incident Management Lead the detection, declaration, escalation, and resolution of major incidents impacting enterprise services. Coordinate cross-functional teams during incident response to minimize downtime and service disruption. Conduct post-incident reviews and implement corrective actions to prevent recurrence. Data Center & Infrastructure Best Practices Recommend and enforce best practices related to data center operations, including: Power and environmental controls Cabling standards and organization Equipment layout and optimization Ensure compliance with operational and infrastructure standards. Audit & Compliance Support Support and respond to Federal and internal audits, including: Property accountability Data center optimization initiatives Information assurance (IA) requirements Physical security controls Maintain documentation and evidence to support audit readiness. Documentation & Reporting Develop and maintain comprehensive technical documentation, including: Rack elevation diagrams Network diagrams Wiring diagrams Monitoring impact maps Create training materials and operational reports for both technical staff and leadership. Provide metrics and reporting on system performance, incidents, and operational effectiveness. Project Management Plan, coordinate, and execute operational and technical projects. Ensure projects are completed on schedule and within budget constraints. Collaborate with stakeholders to prioritize initiatives and deliver results. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Arlington, VA Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret clearance PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Requirements Evaluation & Design (RED) Team Lead to join our team supporting DISA JSP ETM in Arlington, VA. REQUIRED QUALIFICATIONS Experience 5+ years as a Lead Project Manager. 5+ years in DoD IT environment. Certifications Project Management Professional Certification Education Bachelor's degree in information systems, computer sciences, business management, or related field (required) Master's degree (preferred) Clearance Must possess a Secret clearance RESPONSIBILITIES Oversees the management and execution of Engineering Change Proposals (ECPs) within the IT infrastructure and Network Architecture domain. Coordinating with government stakeholders, analyzing requirements, developing technical solutions, and ensuring timely delivery of ECPs. Assist JSP customers in formulating network requirements and preparing service tickets. Engage with COR and ACOR to clarify requirements and develop proposed technical solutions, schedules, and cost estimates for ECPs. Manage two separate workflows for regular-priority and expedited ECPs, ensuring timely completion within specified timelines. Ensure accurate breakdown of labor, hardware, software, and services in cost estimates. Manage and track the status of all ECPs, maintaining an archive of ECP documentation for reference. Provide monthly reports on ECP status to Government stakeholders. Develop proposed technical solutions for ECPs based on analyzed requirements. Initiate closeout process post-installation of requested services. Must possess expert managerial, leadership and communication skills. Outstanding mathematics and IT abilities. Proficient in preparing detailed cost estimate reports. Proficient in relevant software tools including MS Office. Proven self-management and team-management skills. Must possess expert managerial, leadership and communication skills. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/24/2026
Full time
Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Arlington, VA Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret clearance PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Requirements Evaluation & Design (RED) Team Lead to join our team supporting DISA JSP ETM in Arlington, VA. REQUIRED QUALIFICATIONS Experience 5+ years as a Lead Project Manager. 5+ years in DoD IT environment. Certifications Project Management Professional Certification Education Bachelor's degree in information systems, computer sciences, business management, or related field (required) Master's degree (preferred) Clearance Must possess a Secret clearance RESPONSIBILITIES Oversees the management and execution of Engineering Change Proposals (ECPs) within the IT infrastructure and Network Architecture domain. Coordinating with government stakeholders, analyzing requirements, developing technical solutions, and ensuring timely delivery of ECPs. Assist JSP customers in formulating network requirements and preparing service tickets. Engage with COR and ACOR to clarify requirements and develop proposed technical solutions, schedules, and cost estimates for ECPs. Manage two separate workflows for regular-priority and expedited ECPs, ensuring timely completion within specified timelines. Ensure accurate breakdown of labor, hardware, software, and services in cost estimates. Manage and track the status of all ECPs, maintaining an archive of ECP documentation for reference. Provide monthly reports on ECP status to Government stakeholders. Develop proposed technical solutions for ECPs based on analyzed requirements. Initiate closeout process post-installation of requested services. Must possess expert managerial, leadership and communication skills. Outstanding mathematics and IT abilities. Proficient in preparing detailed cost estimate reports. Proficient in relevant software tools including MS Office. Proven self-management and team-management skills. Must possess expert managerial, leadership and communication skills. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Job DescriptionJob Description Overview We are seeking a Client Support Technician to support the Kirtland C4 program at Kirtland AFB, in Albuquerque, New Mexico. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this position, as are excellent written and verbal communication skills. The ability to adapt well to diverse environments and work collaboratively in a dynamic team setting. Answer user calls, emails, and trouble tickets to provide general user support related to their IT equipment or other needs. Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt resolution and if needed escalation Maintains required documentation of Tier 1 processes and SOPs Deployment, configuration and troubleshooting of Windows 10 SDC Knowledge of common protocols and basic Network Troubleshooting Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and other software Familiarity with PKI elements - supporting Tier I items such as smart cards and user certificates Fundamental knowledge of enterprise network infrastructure and the ability to troubleshoot common connectivity issues Perform unit Information Assurance Officer (IAO) duties to include account actions for personnel provisions, deprovisions, modifications and maintaining of all associated documentation Troubleshoot and configure peripheral devices, system hardware and MFDs Support enterprise applications on Apple iOS and other mobile devices Maintain, support and troubleshoot both classified and unclassified VTC systems Scheduling and facilitating of all unit VTC REQUIRED QUALIFICATIONS Active Secret clearance required DoD 8570 IAT I certification required Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. 1-3 years of experience Prior experience in a government consulting services environment is preferred Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Kirtland AFB, New Mexico Type of environment: Business environment Noise level: Medium-Loud Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Citizenship: US Clearance: Active Secret or higher OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
04/24/2026
Full time
Job DescriptionJob Description Overview We are seeking a Client Support Technician to support the Kirtland C4 program at Kirtland AFB, in Albuquerque, New Mexico. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this position, as are excellent written and verbal communication skills. The ability to adapt well to diverse environments and work collaboratively in a dynamic team setting. Answer user calls, emails, and trouble tickets to provide general user support related to their IT equipment or other needs. Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt resolution and if needed escalation Maintains required documentation of Tier 1 processes and SOPs Deployment, configuration and troubleshooting of Windows 10 SDC Knowledge of common protocols and basic Network Troubleshooting Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and other software Familiarity with PKI elements - supporting Tier I items such as smart cards and user certificates Fundamental knowledge of enterprise network infrastructure and the ability to troubleshoot common connectivity issues Perform unit Information Assurance Officer (IAO) duties to include account actions for personnel provisions, deprovisions, modifications and maintaining of all associated documentation Troubleshoot and configure peripheral devices, system hardware and MFDs Support enterprise applications on Apple iOS and other mobile devices Maintain, support and troubleshoot both classified and unclassified VTC systems Scheduling and facilitating of all unit VTC REQUIRED QUALIFICATIONS Active Secret clearance required DoD 8570 IAT I certification required Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. 1-3 years of experience Prior experience in a government consulting services environment is preferred Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Kirtland AFB, New Mexico Type of environment: Business environment Noise level: Medium-Loud Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Citizenship: US Clearance: Active Secret or higher OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
Job DescriptionJob Description Overview We are seeking a Junior Network Engineer (Travel) to join our team supporting the FBI's Information Technology Infrastructure Division. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Assist the Intermediate Network Engineer and on-site government personnel in responding to and managing any tickets, alerts, or communications that come into the Network Operations Center. Install, maintain, and evaluate network systems and communications systems. Perform technical refresh of routers, switches, and firewall devices at customer sites. Deploy device configurations and verify operability. Follow up with other government and contractor personnel on outstanding ticket updates. Observe the actions of other contractor personnel to capture and assist with ticket updates or notes for after action reviews. Provide support to other contractor personnel towards the accomplishment of their responsibilities and duties. Contribute to reporting and data analysis of the work done under the CLIN by the NOC. REQUIRED QUALIFICATIONS Active Top-Secret security clearance 1-3 years of relevant IT experience with specialization in networking technologies, specifically with Cisco switches and routers and resolving LAN/WAN issues. Basic knowledge of IP, OSPF, BGP, EIGRP, MPLS, Stateful firewalls and encryption technologies. Working knowledge of network management tools, such as Riverbed, Wireshark, Micro Focus Network Automation, etc. Working knowledge of web applications, web servers, application load balancers and storage systems. Must have good knowledge of general security tools and methodologies such as firewalls, IDS/IPS and access control lists. Capable of making travel arrangements (Air, Hotel, Rental Car, etc.) DESIRED QUALIFICATIONS Associates of Science degree (preferred) in Information Technology, Computer Science, or related area. Cisco Certified Network Associate (CCNA) Enterprise Core and Infrastructure certification. Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Huntsville, AL Type of environment: Office/Travel 50% Noise level: Medium Work schedule: Schedule is Day shift Monday - Friday while onsite in Huntsville and TBD while on travel to work around customer needs and mission requirements. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 50% travel within US PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Top-Secret security clearance required OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
04/24/2026
Full time
Job DescriptionJob Description Overview We are seeking a Junior Network Engineer (Travel) to join our team supporting the FBI's Information Technology Infrastructure Division. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Assist the Intermediate Network Engineer and on-site government personnel in responding to and managing any tickets, alerts, or communications that come into the Network Operations Center. Install, maintain, and evaluate network systems and communications systems. Perform technical refresh of routers, switches, and firewall devices at customer sites. Deploy device configurations and verify operability. Follow up with other government and contractor personnel on outstanding ticket updates. Observe the actions of other contractor personnel to capture and assist with ticket updates or notes for after action reviews. Provide support to other contractor personnel towards the accomplishment of their responsibilities and duties. Contribute to reporting and data analysis of the work done under the CLIN by the NOC. REQUIRED QUALIFICATIONS Active Top-Secret security clearance 1-3 years of relevant IT experience with specialization in networking technologies, specifically with Cisco switches and routers and resolving LAN/WAN issues. Basic knowledge of IP, OSPF, BGP, EIGRP, MPLS, Stateful firewalls and encryption technologies. Working knowledge of network management tools, such as Riverbed, Wireshark, Micro Focus Network Automation, etc. Working knowledge of web applications, web servers, application load balancers and storage systems. Must have good knowledge of general security tools and methodologies such as firewalls, IDS/IPS and access control lists. Capable of making travel arrangements (Air, Hotel, Rental Car, etc.) DESIRED QUALIFICATIONS Associates of Science degree (preferred) in Information Technology, Computer Science, or related area. Cisco Certified Network Associate (CCNA) Enterprise Core and Infrastructure certification. Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Huntsville, AL Type of environment: Office/Travel 50% Noise level: Medium Work schedule: Schedule is Day shift Monday - Friday while onsite in Huntsville and TBD while on travel to work around customer needs and mission requirements. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 50% travel within US PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Top-Secret security clearance required OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
Job DescriptionJob Description Overview We are seeking a Cybersecurity Engineer to join our team supporting Base Infrastructure Modification (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Responsibilities RESPONSIBILITIES Implements Risk Management Framework (RMF) processes. Develops and maintains RMF artifacts and security authorization packages. Conducts STIG compliance audits and vulnerability assessments. Performs ACAS scans and remediation. Manages POA&M development and tracking. Develops Security Assessment Plans (SAP) and Reports (SAR). Coordinates ATO/ATC activities with base ISSM. Implements continuous monitoring programs. Responds to IAVAs, TCNOs, and TASKORDS. Manages cybersecurity incident reporting (DFARS ). Implements NIST 800-53 security controls. Supports CORA and cyber inspections. Manages CUI and classified information protection. Coordinates with counterintelligence agencies. REQUIRED QUALIFICATIONS Five (5) years of relevant experience in DoD cybersecurity with RMF experience. Expertise in RMF/ATO processes. Proficiency in DISA STIG implementation. Knowledge of NIST 800-53 controls. Experience with ACAS/vulnerability scanning. Skilled in eMASS system operations. Understanding of DoD cybersecurity policies (DoD-I 8500.01, 8510.01). Proficient in security assessment methodologies (NIST 800-30, 800-115). Experience with POA&M management. Must have an active Secret clearance CERTIFICATIONS DoD 8570 IAT Level II Baseline Certification COMPTIA Security+ CE Cisco Certified Network Associate (CCNA) COMPTIA Cybersecurity Analyst (CySA+) Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional (GICSP) Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) Certified Network Defender (CND) Systems Security Certified Practitioner (SSCP) PREFERRED QUALIFICATIONS Knowledge of Zero Trust architecture. Understanding of TEMPEST requirements. Experience with supply chain risk management. Cloud security knowledge. Familiarity with continuous monitoring tools. Incident response experience. Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Bangor, ME, Knoxville, TN, Chattanooga, TN, Pease, NH, Madison, WI, Zanesville, OH, Springfield, OH, Toledo, OH, Columbus, MS, Montgomery, AL, San Antonio, TX, Glendale, AZ, Enid, OK, Battle Creek, MI, Baltimore, MD, Rickenbacker, OH, Milwaukee, WI, Blue Ash, OH, Altus, OK, San Angelo, TX, Alamogordo, NM, Del Rio, TX, Wichita Falls, TX, Biloxi, MS Type of environment: Onsite Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Must be a U.S Citizen Must have an active Secret clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/24/2026
Full time
Job DescriptionJob Description Overview We are seeking a Cybersecurity Engineer to join our team supporting Base Infrastructure Modification (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Responsibilities RESPONSIBILITIES Implements Risk Management Framework (RMF) processes. Develops and maintains RMF artifacts and security authorization packages. Conducts STIG compliance audits and vulnerability assessments. Performs ACAS scans and remediation. Manages POA&M development and tracking. Develops Security Assessment Plans (SAP) and Reports (SAR). Coordinates ATO/ATC activities with base ISSM. Implements continuous monitoring programs. Responds to IAVAs, TCNOs, and TASKORDS. Manages cybersecurity incident reporting (DFARS ). Implements NIST 800-53 security controls. Supports CORA and cyber inspections. Manages CUI and classified information protection. Coordinates with counterintelligence agencies. REQUIRED QUALIFICATIONS Five (5) years of relevant experience in DoD cybersecurity with RMF experience. Expertise in RMF/ATO processes. Proficiency in DISA STIG implementation. Knowledge of NIST 800-53 controls. Experience with ACAS/vulnerability scanning. Skilled in eMASS system operations. Understanding of DoD cybersecurity policies (DoD-I 8500.01, 8510.01). Proficient in security assessment methodologies (NIST 800-30, 800-115). Experience with POA&M management. Must have an active Secret clearance CERTIFICATIONS DoD 8570 IAT Level II Baseline Certification COMPTIA Security+ CE Cisco Certified Network Associate (CCNA) COMPTIA Cybersecurity Analyst (CySA+) Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional (GICSP) Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) Certified Network Defender (CND) Systems Security Certified Practitioner (SSCP) PREFERRED QUALIFICATIONS Knowledge of Zero Trust architecture. Understanding of TEMPEST requirements. Experience with supply chain risk management. Cloud security knowledge. Familiarity with continuous monitoring tools. Incident response experience. Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Bangor, ME, Knoxville, TN, Chattanooga, TN, Pease, NH, Madison, WI, Zanesville, OH, Springfield, OH, Toledo, OH, Columbus, MS, Montgomery, AL, San Antonio, TX, Glendale, AZ, Enid, OK, Battle Creek, MI, Baltimore, MD, Rickenbacker, OH, Milwaukee, WI, Blue Ash, OH, Altus, OK, San Angelo, TX, Alamogordo, NM, Del Rio, TX, Wichita Falls, TX, Biloxi, MS Type of environment: Onsite Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Must be a U.S Citizen Must have an active Secret clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Naval District Washington, Washington, DC Type of environment: Office Noise level: Low Work schedule: Schedule is 0730 - 1700 Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Contractor maybe required to travel within CONUS ( WAGE INFORMATION Target salary range: $90,000 - $120,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE Active Secret security clearance US Citizen PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Network Analyst to join our team! REQUIRED QUALIFICATIONS Experience Minimum of 5 years of experience in IT budget management, analysis, or a related field, preferably within a military or government environment. Experience with NMCI/NGEN contracts and Task Order processes is highly desirable. Strong understanding of IT inventory management, budgeting processes, and fiscal analysis. Familiarity with ONE Net and NMCI systems, as well as knowledge of network engineering principles. Proven ability to analyze complex data and budgetary information, with strong attention to detail. Experience in maintaining and updating budgetary spreadsheets and financial documentation. Excellent verbal and written communication skills, with the ability to effectively liaise with various stakeholders, including regional CIOs and program offices. Strong presentation skills to convey technical information clearly to diverse audiences. Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Ability to coordinate and facilitate meetings and discussions among various stakeholders. Certifications Active IAT II Certification Education Clearance Bachelor's degree in information technology, Business Administration, Finance, or a related field is preferred. Relevant certifications in project management or IT governance are a plus. Clearance Active Secret security clearance US Citizen ADDITIONAL REQUIREMENTS Must be able to obtain and maintain any necessary security clearances. Willingness to travel as required for meetings and coordination with stakeholders. RESPONSIBILITIES Evaluate and analyze the cost of Regional IT requirements within CNIC's NMCI IT Inventory budget (approximately $15M) during the execution of the Task Order process. Analyze, update, and maintain budgetary spreadsheets related to CNIC's NMCI fiscal inventory requirements and acquisitions. Provide technical guidance, analysis, processing, and scheduling of Task Orders to Customer Technical Representatives (CTRs) and Assistant Customer Technical Representatives (ACTRs). Assist in the determination and acquisition of appropriate services /assets, ensuring compliance with CNIC standards for scheduling dates and submission deadlines. Coordinate and facilitate communication between the CNIC Regional CIOs in EURAFSWA, Far East, Marianas, Korea, and Singapore and the ONE Net program office staff (FLTCYBERCOM/C10F). Liaise with the program resource sponsor (OPNAV N2/N6) and the program's network engineering arm (PEO EIS) to track programmatic changes, operations, and user policies. Monitor new system enhancements and provide feedback to the ONE Net program office. Attend OMN/customer focus meetings in support of OCONUS regions to address enterprise issues and concerns, reporting findings to CNIC HQ N65 leadership. Track ONE Net PC refresh schedules, support issues, and budgeting requirements for the CIOs in Europe and the Far East. Report relevant information and updates to CNIC HQ N65 leadership. Act as CNIC HQ N65 representative on selected issues requiring attention in CONUS and OCONUS regions, ensuring effective communication and reporting to CNIC HQ N65 leadership. Work to eliminate reliance on legacy networks and peripheral devices for both ONE Net and NMCI, facilitating the transition to modern systems. Assist CNIC HQ personnel with ONE Net documentation requirements and transition tasks, ensuring all necessary documentation is accurate and up to date Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/24/2026
Full time
Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Naval District Washington, Washington, DC Type of environment: Office Noise level: Low Work schedule: Schedule is 0730 - 1700 Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Contractor maybe required to travel within CONUS ( WAGE INFORMATION Target salary range: $90,000 - $120,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE Active Secret security clearance US Citizen PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Network Analyst to join our team! REQUIRED QUALIFICATIONS Experience Minimum of 5 years of experience in IT budget management, analysis, or a related field, preferably within a military or government environment. Experience with NMCI/NGEN contracts and Task Order processes is highly desirable. Strong understanding of IT inventory management, budgeting processes, and fiscal analysis. Familiarity with ONE Net and NMCI systems, as well as knowledge of network engineering principles. Proven ability to analyze complex data and budgetary information, with strong attention to detail. Experience in maintaining and updating budgetary spreadsheets and financial documentation. Excellent verbal and written communication skills, with the ability to effectively liaise with various stakeholders, including regional CIOs and program offices. Strong presentation skills to convey technical information clearly to diverse audiences. Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Ability to coordinate and facilitate meetings and discussions among various stakeholders. Certifications Active IAT II Certification Education Clearance Bachelor's degree in information technology, Business Administration, Finance, or a related field is preferred. Relevant certifications in project management or IT governance are a plus. Clearance Active Secret security clearance US Citizen ADDITIONAL REQUIREMENTS Must be able to obtain and maintain any necessary security clearances. Willingness to travel as required for meetings and coordination with stakeholders. RESPONSIBILITIES Evaluate and analyze the cost of Regional IT requirements within CNIC's NMCI IT Inventory budget (approximately $15M) during the execution of the Task Order process. Analyze, update, and maintain budgetary spreadsheets related to CNIC's NMCI fiscal inventory requirements and acquisitions. Provide technical guidance, analysis, processing, and scheduling of Task Orders to Customer Technical Representatives (CTRs) and Assistant Customer Technical Representatives (ACTRs). Assist in the determination and acquisition of appropriate services /assets, ensuring compliance with CNIC standards for scheduling dates and submission deadlines. Coordinate and facilitate communication between the CNIC Regional CIOs in EURAFSWA, Far East, Marianas, Korea, and Singapore and the ONE Net program office staff (FLTCYBERCOM/C10F). Liaise with the program resource sponsor (OPNAV N2/N6) and the program's network engineering arm (PEO EIS) to track programmatic changes, operations, and user policies. Monitor new system enhancements and provide feedback to the ONE Net program office. Attend OMN/customer focus meetings in support of OCONUS regions to address enterprise issues and concerns, reporting findings to CNIC HQ N65 leadership. Track ONE Net PC refresh schedules, support issues, and budgeting requirements for the CIOs in Europe and the Far East. Report relevant information and updates to CNIC HQ N65 leadership. Act as CNIC HQ N65 representative on selected issues requiring attention in CONUS and OCONUS regions, ensuring effective communication and reporting to CNIC HQ N65 leadership. Work to eliminate reliance on legacy networks and peripheral devices for both ONE Net and NMCI, facilitating the transition to modern systems. Assist CNIC HQ personnel with ONE Net documentation requirements and transition tasks, ensuring all necessary documentation is accurate and up to date Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Job DescriptionJob Description Overview Are you a current college student seeking an IT summer internship? Have you thought about a career in government contracting? Looking to support a fast growing company who values initiative and innovation? If so, join TekSynap during the summer of 2025. We are seeking IT interns to support the following area for the summer of 2025: Helpdesk/IT Operations Our IT team is specifically seeking upcoming graduates that have the ability to obtain a Security Clearance. All interns must be within local commuting distance to Reston, VA and be available for at least 10 weeks. Interested individuals should submit their cover letter & resume as one document. The cover letter should include the following information: Type of internship you are seeking. What is the length of internship you are seeking? Days, times and hours you are available weekly Why are you interested in an internship with TekSynap? Anticipated graduation date and major Please combine your resume and cover letter in one document for upload to the platform and job posting. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Learn and assist with ServiceNow workflows, including ticket handling, task tracking, and process documentation. Gain hands-on exposure to enterprise Microsoft 365 environments and how they are managed at scale. Support endpoint management activities, including device compliance and basic troubleshooting. Develop an understanding of how IT operations support cybersecurity, risk management, and compliance requirements. Learn foundational concepts around capacity planning, demand forecasting, and service delivery metrics used in IT operations. REQUIRED QUALIFICATIONS Must be a current college student; preference given to juniors and seniors Submit cover letter & resume as one document Legal right to work in the United States Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Sierra Vista, AZ Type of environment: Office Noise level: Low Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/24/2026
Full time
Job DescriptionJob Description Overview Are you a current college student seeking an IT summer internship? Have you thought about a career in government contracting? Looking to support a fast growing company who values initiative and innovation? If so, join TekSynap during the summer of 2025. We are seeking IT interns to support the following area for the summer of 2025: Helpdesk/IT Operations Our IT team is specifically seeking upcoming graduates that have the ability to obtain a Security Clearance. All interns must be within local commuting distance to Reston, VA and be available for at least 10 weeks. Interested individuals should submit their cover letter & resume as one document. The cover letter should include the following information: Type of internship you are seeking. What is the length of internship you are seeking? Days, times and hours you are available weekly Why are you interested in an internship with TekSynap? Anticipated graduation date and major Please combine your resume and cover letter in one document for upload to the platform and job posting. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities RESPONSIBILITIES Learn and assist with ServiceNow workflows, including ticket handling, task tracking, and process documentation. Gain hands-on exposure to enterprise Microsoft 365 environments and how they are managed at scale. Support endpoint management activities, including device compliance and basic troubleshooting. Develop an understanding of how IT operations support cybersecurity, risk management, and compliance requirements. Learn foundational concepts around capacity planning, demand forecasting, and service delivery metrics used in IT operations. REQUIRED QUALIFICATIONS Must be a current college student; preference given to juniors and seniors Submit cover letter & resume as one document Legal right to work in the United States Qualifications WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Sierra Vista, AZ Type of environment: Office Noise level: Low Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.