DocuSign, Inc.

Overview Lead Software Engineer job at DocuSign, Inc San Francisco, CA. What you'll do DocuSign is looking for a highly motivated Lead Front End Software Engineer to join our Product-Led Growth team under the product development organization. The Lead Front End Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce and product-led growth applications. You will collaborate with team members to brainstorm, design, and implement new solutions, mentor engineers, and help improve team processes and engineering best practices. This is an individual contributor role reporting to the Director, Engineering. Responsibilities Operate as a Staff-level engineer, lead projects end to end Mentor senior engineers Create user-focused experiences with React or Node Help enhance Micro Frontend (MFE) infrastructure Improve automated unit testing, platform stability, experimentation platform, and CI/CD Collaborate actively with stakeholders Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation). Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring (Qualifications) Basic BS degree in CS or equivalent work experience 12+ years of professional software engineering experience 5+ years of Product development experience building large scale web applications Experience coding and designing in React, Next.js using TypeScript Preferred Experience building a React component library Well versed with web application secure coding practices Passion for learning and working with new technologies Experience designing and developing highly scalable consumer-facing web applications Ability to write high-performance, reusable code for components used across products Inclusive and accessible user experience mindset Experience with internationalization/localization Experience working with Headless CMS like Contentful Compensation and Benefits Wage Transparency: Pay for this position is based on geographic location and may vary based on knowledge, skills, and experience. California range: $177,900.00 - $287,425.00 base salary. This role is also eligible for the following: Bonus: Sales personnel eligible; non-sales roles may be eligible for a company bonus plan Stock: Eligible for Restricted Stock Units (RSUs) Global benefits Paid Time Off, holidays Paid Parental Leave up to six months Full Health Benefits Plans from day one Retirement Plans with potential employer contributions Learning and Development opportunities Compassionate Care Leave and other life-event supports Working at DocuSign DocuSign is committed to building trust and creating an inclusive environment where all employees can succeed, be heard, and contribute to meaningful work. We strive to ensure equal opportunity for all employees and applicants. Accommodation and Privacy DocuSign provides reasonable accommodations for qualified individuals with disabilities during the application process. For accommodations, please email . For issues during the application process, contact . This position may have state eligibility restrictions as noted in the original posting. Equal Opportunity Employer DocuSign is an Equal Opportunity Employer and hires based on experience, skill, aptitude, and a can-do attitude. We do not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or other legally protected categories.

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do In the position of a Senior Product Manager - Developer Experience, you will be responsible for shaping the early stage journey for all developers and partners building on the Docusign platform, from discovery, sign up, to their first successful API interaction. Your mission is to architect a world class experience that drives ecosystem growth and establishes Docusign as the premier platform for Intelligent Agreement Management. You will define the strategy and roadmap for how developers discover, onboard, and activate on our platform, along with ecosystem developer tools (SDKs, IDE Integrations), reducing time to first API call, improving conversion through guided experiences, and ensuring developers can quickly go from idea to a working integration. The successful candidate will deeply understand the Docusign product strategy, the role Developers need to play in order to accomplish it and contribute towards a Developer Experience that makes it possible. This is a highly visible, strategic role that sits at the intersection of product, engineering, marketing, and developer community. This position is an individual contributor role reporting to the Sr. Director, Product Management. Responsibility Define and execute the product strategy for the early stage developer journey, from initial discovery on our developer portal to sign up and successful first interaction (e.g. API call or test extension app) Own the product roadmap for our developer tools - including our REST API SDKs, IDE extensions, newer technologies such as MCP/AI powered developer assistants, ensuring they are adopted and loved by developers for boosting productivity Champion a data driven culture, utilizing metrics such as developer signups, activation rates, time to first API call, and partner adoption to measure success and identify opportunities for improvement Provide drivership across multiple product and engineering teams in a federated model, using your influence and deep market knowledge to ensure core product roadmaps account for the needs of our developer and partner ecosystems inline with the product scope defined above Collaborate closely with Developer Content, Advocacy, and Marketing teams to ensure developers can easily discover, learn, and onboard onto our platform Own timely, transparent communication to leadership on the progress of their charter, attainment of key metrics, and strategic roadmap Job Designation Hybrid: Employee divides their time between in office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of product management experience in developer experience, enterprise software or a related field A proven track record of successfully identifying customer problems ground up, defining strategy, delivering solutions, and ensuring developer adoption Proven experience shipping and managing developer facing products such as APIs, SDKs, IDE extensions, or developer consoles Experience working in an Agile development environment in a global/mutli geolocated setup Preferred An experienced influencer with the ability to collaborate well and drive alignment in a matrixed environment having multiple stakeholders Strong technical background, with the ability to engage in design discussions with engineering on topics like API design, Developer toolchains and with Experience Design on topics such as Information Architecture and content A data driven mindset with experience using analytics to inform product strategy, prioritization and adoption Experience with major enterprise software ecosystems (e.g., Salesforce, Microsoft, SAP) Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both developer and executive audiences via mechanisms like research summaries, solution roadmaps, requirement documents, execution updates, launch communications, and adoption reports etc Ability to multi task and work independently or with minimal supervision Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do We are seeking an experienced, visionary Product Manager to lead the charge on integrating cutting edge AI and Generative AI capabilities into our core enterprise platforms, starting with G&A (Finance, HR, Procurement, Legal). A key requirement is expertise in implementing and extending enterprise packaged software (such as Oracle, Workday, or Salesforce), ideally within a SaaS environment. You will play a crucial role in defining product requirements, collaborating with business stakeholders and engineering teams to enable the essential capabilities required for Docusign's growth. This role requires working cross functionally with business, engineering, data science, sales, and customer success teams to develop and execute a product strategy aligned with our business goals. This position is an individual contributor role reporting to the Sr. Director, Application Product Management. Responsibility Develop and execute the product roadmap for General & Administrative (G&A) business functions, aligning with business goals Define the strategy, roadmap, and delivery of intelligent, automated enterprise solutions that streamline operations, and reduce administrative costs, using AI first principles Define and manage product requirements, collaborating with developers, UX designers, and business teams Enhance efficiency through automation Identify and implement AI/ML driven process automation Conduct testing and validation of new product features, ensuring alignment with compliance standards Partner with Finance, HR, Procurement, Legal and IT teams to gather business requirements and translate them into product features Work with engineering and data teams to ensure seamless integration Communicate product updates, roadmaps, and impact analyses to leadership and key stakeholders Leverage data and advanced analytics tools to drive business decisions Ensure compliance with financial regulations, labor laws, and data security standards Job Designation Hybrid: Employee divides their time between in office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Finance, Business, Information Systems, or a related field 12+ years of experience in Product Management and Enterprise Applications Experience designing and executing system implementations and process optimization projects within critical enterprise functions such as: Finance, Commerce, Human Resources, Procurement and other corporate G&A Ability to translate business needs into technical product requirements A conceptual understanding of Machine Learning (ML) models, the difference between supervised and unsupervised learning, and the basics of Large Language Models (LLMs) and Generative AI (GenAI) Experience with AI specific performance metrics (e.g., accuracy, precision, recall) and how to design experiments to measure the business impact of an AI feature (e.g., impact on reconciliation speed) Ability to define a clear product vision, create a long term roadmap, and prioritize features based on measurable business value (e.g., which automation delivers the biggest time savings) Experience managing product backlogs, writing detailed user stories and technical requirements, and leading agile ceremonies for both software and ML model deployment (MLOps) Preferred Excellent communication, stakeholder management, and problem solving abilities Exceptional communication skills to act as the bridge between highly technical Data Science teams; Finance, Procurement & HR Executives (CFO/CPO offices); and IT Engineering teams Sufficient technical knowledge to debate solutions and trade offs with engineers and data scientists, but focusing on the what and why rather than the how of the code Understanding that the user is typically an internal finance analyst or accountant, and ensuring the AI solution (e.g., an automated reconciliation feature) is intuitive and trustworthy Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $177,900.00 - $287,425.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre established sales goals. Non Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster