Indotronix International Corporation

Desktop Support Analyst / Technical Support / EndUser Support Location: Onsite Hybrid work: 11 days insite in a month in office. Training for first week will be onsite (no days at home that week, i.e. first week) Note: Must be Authorized and willing to work on W2. End User Support role, Desktop Support Skills. Primary experience in a large scale environment is highly preferred. Will prefer past experience with Windows 8/10 or 11. Proficient in MS O365, Outlook, MS teams, and one drive, Exchange Online. Will actively be touching each of these. Software Installation and Support, Onboarding Users, PC Setups, and PC replacements, completing back-up and restores of data, and reinstalling software. Need strong technical candidates with excellent commm skills and commitment to join asap. Support, Desktop, Outlook, laptop, Technical, users

1. Principal System Engineer (2 Nos) Pay rates: $70-75 hr 2. Sr. Systems Engineer (3 Nos.) Pay Rates: $57-65 Hr 3. Systems Engineers (3 Nos) Pay Rates: $50-55 hr Location: Indianapolis, IN Duration: Temp to Perm Client: Aerospace Required Skills: Ability to obtain and maintain a DoD Secret Security Clearance Strong written, verbal and presentation skills Experience performing technical studies and engineering data analysis for managing life-cycle sustainment and cost optimization, trade-studies, and / or competing hardware design and cost-benefit analysis Experience performing reliability engineering including design, modeling and prediction and management in accordance with DoD or equivalent industry standards or practices as inputs to life-cycle analysis. Familiarity with reliability engineering handbook and standards including MIL-HDBK-217, MIL-STD-690, ANSI-GEIA-STD-0009, MIL-HDBK-338, MIL-STD-1543, MIL-STD-189, MIL-STD-781, MIL-STD-785, or equivalent industry standards or practices. Experience with ReliaSoft or equivalent reliability modeling tool. Desired Skills: Experience developing proposals and basis of estimates Experience working with very large, complex systems. Experience implementing and tracking Diminishing Manufacturing Sources and Material Shortages (DMSMS)and obsolescence programs in accordance with DoD SD-22. Familiarity with Reliability test methods, screening, and assurance in accordance with MIL-HDBK-344, MIL-HDBK-781, MIL-STD-2164, MIL-STD-790 or equivalent industry standards or practices. Experience with FRACAS in accordance with MIL-STD-2155 or equivalent industry standards or practices. Highly skilled in statistical theory and modeling. Experience in multiple Systems Specialty areas such as Reliability, Safety, Human Factors, etc. Experience with DOORS and Cameo Education Requirements: Bachelor's degree in engineering or a related Science, Technology, Engineering or Math (STEM) degree. Systems, MIL standards

Job Title: Technician, Desktop Services I Location: Indianapolis, IN 46268 Duration: 3+ Months Qualifications: What You'll Bring: Associate degree or Equivalent Experience A+/Microsoft, or other relevant technical certifications - Preferred ITIL Foundations - Preferred Apple Certified Support Professional - Preferred Excellent Technical acumen on Desktop and/or Application technologies Excellent interpersonal, written and oral communication skills Basic understanding of information technology security principles. Basic understanding of ITIL / ITSM processes and procedures. Experience with Desktop Technologies (Laptop, PC, Mobile, Desktop) 2 years' experience within the Information Technology field Experience with Mobile Device Management (MDM) platforms such as MobileIron and Jamf. Experience equivalent to the education requirement may be accepted in lieu of the education requirement. Responsibilities: The Desktop Support Technician will be responsible for providing technical support to our corporate and remote locations for computers, mobile devices, peripherals, and applications. The Desktop Support Technician will also be responsible for the successful completion of Desktop related projects under supervision. This role is in office Monday to Friday. How You'll Shine: Monitor the internal ticket systems and complete basic support requests for PC build and deployments. Perform installs, moves, adds and changes (IMAC) to meet customer needs. Provide support and respond to queries in a timely manner. Ensure tickets are completed in accordance with the appropriate Service Level Agreement Support the in-house Desktop Services team with basic requests (i.e., replacing cables, setting up projectors, moving computers, etc. Complete any other tasks as requested by the team supervisor or senior member of staff. Must be able to push, physically handle, and lift objects up to approximately 50 lbs. Must be able to stoop, bend, climb ladders, pull wire, kneel and crawl to make repairs, adjust and/or install equipment.